숙박 시설 정면

베이몬트 바이 윈덤 올버니 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 180개 이용 후기 중 59개" "
평점 8 - 좋아요. 180개 이용 후기 중 58개" "
평점 6 - 괜찮아요. 180개 이용 후기 중 33개" "
평점 4 - 별로예요. 180개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 180개 이용 후기 중 12개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and nice quit area.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Worldly

2024년 3월에 3박 숙박함

10/10 - 훌륭해요

maria

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Pamela

가족 여행
좋아요: 청결 상태
Only complaint I have is that we were a group of ladies aging from 64. - 80 and we were placed on 2 nd floor in room 202 which was at very end of long hallway. We did ask about elevator and the very young attendant wasn’t awRe if there was one or not and after realizing there was not did not offer to give us another room when I told her I wasn’t sure my 72 and 80 year old aunts could climb the stairs and pack luggage . Plus our commode would not flush . We called down to desk and she said she would have to call the manager. After an hour or so one of the ladies in our group worked on the commode and got it to flush and called back down to desk and the attendant said well good because I haven’t called my manager yet .
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Justin

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Jonathan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old outdated
Water smells and is dirty looking remote for tv doesn’t work no soap or toilet paper gym closed sauna broke pool green looking
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Robert D

좋아요: 청결 상태, 숙박 시설 상태 및 시설
We came from Eastern Time zone, not realizing the hotel was on CST. Arriving at 2:40 for an attempted check in (advertised at 3 pm) I totally realize that being an actual hour and 20 minutes early instead of 20 minutes early could be an issue. The lady had no problem reminding me that it was 3 pm check in and they was my only option! The young lady that ended up checking us in at 2:50 CST was awesome….
2023년 10월에 1박 숙박함

4/10 - 별로예요

Tony

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dangerous for handicapped and elderly!
It smelled like smoke and mold. The beds we’re comfortable, but plugs were falling out of the wall shoved behind the side table. The curtains were broken. The air conditioner worked well. The soaps and towels were nice, but the bathroom door was broken and going from my wheelchair to the toilet the seat slid to the side and I almost fell off! Super dangerous. The shower seat was uneven but sturdy. The shower head was broken so it made bathing difficult. The drain cover was just placed over the drain hole which was super nasty and my mother slipped on it. It’s definitely a 2 star hotel worth $70/$80 a night. Definitely not the $160 we paid!
2023년 9월에 1박 숙박함

8/10 - 좋아요

Phillip

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Michael

단체 여행
Adequate
Overall, the hotel was fine. Rooms were relatively clean. Building was a bit more dated than I expected. We were put in a nonsmoking room near a smoking section and could still smell smoke to some extent.There was also a weird smell in the lobby. Continental breakfast was also fairly subpar. Price was a little high but there isn't much competition in the area.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Richard

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The motel was at an excellence location for 127 yard sale. The only problem we had was first night was $90 the second night was $278.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Jack

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
The free breakfast was pathetic. Where were the eggs and meat like other baymont s . The other items were not replenished at 815 a full 45 minutes before end of free breakfast , yoghurt had run out and when I asked for it to be restocked it was ignored. Cereal dispenser was broken and would not dispense cereal. Sad selection of breads, no muffins. The only fruit was a couple of sad apples. This breakfast was a very disappointing experience. I guess the lesson to be learned is get there at 6 am.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Misty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Jeremiah

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its literally just your basic run of the mill hotel. Its right off a main road that gets lots of traffic between the time zones in Kentucky. Theres breakfast provided and a pool with no lifeguard. They have a work out area. The pop machines didnt work when i was there but that wasnt a big problem casue theres a dollar general down the road. When you look up food on google maps, youll find a road not fair from the hotel that has lots of food options. They have wifi, tv, and a mini fridge. Room was clea. The a/c unit for the room, its cover came off and i had to put it back on( snaps on) and on a hot day it may take a long time for the ac to get the room where it needs to be. Like i said, nothing super fancy, just a basic hotel go stay the night as you travel. It met our needs.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel. Nice staff
Nice hotel recently updated. Free breakfast was not much to brag about but fed the family. Nice staff.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Billy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff were friendly and helpful. Our room felt clammy. The flooring in the room was cupped causing me to wonder if humidity level was often high in the room.
2023년 7월에 1박 숙박함

8/10 - 좋아요

William

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Dorothy

2023년 4월에 1박 숙박함

8/10 - 좋아요

Vonda

2023년 4월에 1박 숙박함

8/10 - 좋아요

Jack

좋아요: 직원 및 서비스, 객실의 편안함
2023년 4월에 1박 숙박함

4/10 - 별로예요

Christine 님, Burkesville

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Sara

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Donald

2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Bryan

2023년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
It's barely ok
Hotel is mediocre at best. The beds are awful. You sit down and the mattress folds in half from foot to head. When you lay down, you roll to the center. The toilet was not secure so, not only was it wobbly but when you stood up, it banged against the wall. The enrry door to the room was falling off the hinges which made it incredibly difficult to open. Once you finally do get it open, it falls inward so you had to lift it to close it. The hotel did seem clean and stocked. Breakfast left a lot to the imagination.
2022년 8월에 1박 숙박함

4/10 - 별로예요

Phillip

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we stayed in reeked of smoke! I wished we stayed in Monticello.
2022년 8월에 1박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our only complaint is - we stayed four nights averaged over $200 a night and they never changed the sheets on the bed, we got clean towels and coffee so they did come into the room but never once even straightened the bed much less give us clean sheets.
2022년 8월에 4박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 15일
Dear Mark, Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. When there's an issue we want our guests to feel comfortable enough to bring their concern or question up to one of our staff members so that the issue can be fixed in a timely manner. It has been our absolute pleasure to serve you, and we hope that you return soon.

6/10 - 괜찮아요

Lori

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Older hotel. High price during 127 yard sale. No elevator. Dated. Air conditioner not cold enough. Comfortable bed. Just ok.
2022년 8월에 1박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 15일
Dear Lori, Thank you for your review. We apologize that our service did not satisfy your expectations. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We hope you come back to stay with us soon!

10/10 - 훌륭해요

Jenny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 15일
Hi Jenny! Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room was pretty clean. The fridge didn't work and the breakfast was minimal.
2022년 7월에 1박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 15일
We strive to do the best we can to accommodate our guests needs, if at any time a guest is not pleased we hope that it will be brought to a staff members attention so it can be fixed in a timely manner! Hope to have you stay with us again very soon!

4/10 - 별로예요

Kenny

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not good
It was very hot when we got to our room. The air conditioning wasn't even on. The mini fridge was dirty. The clock was unplugged. We had to leave and come back because it was so hot in our room. We had to call the front desk because the tv was not working properly. The breakfast was disgusting. Only juice, milk, or coffee to drink. No water. They did not refill anything. It was just horrible.
2022년 6월에 1박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 15일
Thank you for letting us know about this Kenny. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had such a pleasant time in the area and at the hotel we extended our stay for a few more days.
2022년 6월에 3박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 15일
Hi Steven, it’s great to hear that you had a positive experience at Baymont Inn & Suites of Albany KY. Our team will be happy to hear that their hard work has paid off!

8/10 - 좋아요

Elena

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Great stay for a small town
Safe area. Clean room. Comfortable.
2022년 6월에 1박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 16일
Hello Elena! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve guests like you. Have a wonderful day!

4/10 - 별로예요

Sydney

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2022년 6월에 2박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 16일
Sydney, We set a high standard for ourselves, and we’re so sorry to hear this was not met during your stay with us.

6/10 - 괜찮아요

Jeremy

2022년 6월에 2박 숙박함

8/10 - 좋아요

Josh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel for Albany.
2022년 4월에 2박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 16일
Hi Josh. We sincerely appreciate you taking the time to share with us your experience at our hotel. On behalf of our entire team, thank you for allowing us to serve you. All the best, The team at Baymont Inn & Suites of Albany KY

8/10 - 좋아요

JEFFREY 님, Richmond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very clean.
2022년 4월에 1박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 16일
Hi Jefferey. We sincerely appreciate you taking the time to share with us your experience at our hotel. On behalf of our entire team, thank you for allowing us to serve you. All the best, The team at Baymont Inn & Suites of Albany KY

8/10 - 좋아요

Judith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was fine - we did not use pool or amenities. Breakfast was good and comparable to other hotels. One morning there was gravy; but after three requests by us and another family, there were still no biscuits to go with it.
2022년 3월에 2박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 16일
Hello Judith! Just wanted to let you know how much your review means to us here at Baymont Inn & Suites. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thank you for bringing this to our attention. We will strive to do better. Thanks again, and we hope to make your next visit just as positive. Have an amazing day! From everyone at Baymont inn & Suites

8/10 - 좋아요

Terri

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 16일
Hi Terri, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

4/10 - 별로예요

Zach

2021년 11월에 1박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 16일
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

6/10 - 괜찮아요

Bradley 님, Nineveh

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
There were cockroaches in the room.
2021년 11월에 1박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 16일
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

2/10 - 너무 별로예요

Brayden

2021년 10월에 1박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 16일
Brayden, We apologize that our service did not satisfy your expectations.

10/10 - 훌륭해요

STEVEN 님, Kapaa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 8월에 1박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 16일
We're happy to see that you had a 5-Star experience at Baymont Inn & Suites of Albany KY. Thanks for sharing.

10/10 - 훌륭해요

Tiffany

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel with large suite options with a small kitchen area. Parking lot has additional space as well for large vehicles and boat.
2021년 8월에 1박 숙박함
답변 제공: Baymont Inn 님, 2021년 10월 10일
Hi, Tiffany! Thank you for the kind feedback, we enjoyed having you with us. Have a great evening!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
Property is clean and neat. Unfortunately it’s very very dated and has a slight odor. Completely over priced
2021년 8월에 1박 숙박함
답변 제공: Baymont Inn 님, 2021년 8월 7일
Thank you for taking the time to give us some feedback! We were glad to accommodate you, and we apologize for any dissatisfaction or inconvenience. This is our busiest time of the year due to the events and high volume happening in the area. Again, thanks for staying with us and we hope to have you back soon!!

2/10 - 너무 별로예요

Arthur

2021년 8월에 1박 숙박함
답변 제공: Baymont Inn 님, 2022년 8월 16일
Arthur, We apologize that our service did not satisfy your expectations.