2/10 - 너무 별로예요
Miguel Angel Martin
가족 여행
2024년 4월 22일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I arrive 4 o’clock in the morning, This hotel cancel my reservation, they didn’t have my room ready, I had to discuss to get a room to rest that I already paid, I request late check out the MOD said 12:30, but at 11:30 I had 3 phone calls from the employee Terra then 12:01 she came slamming the door yelling us to get out, she came into the room and said she will be there until we get out, at the time I said will recorder her she left, she said will charge me for another night. My teenager boy were in the shower,
Then when we were in the car to leave, the police came, they ask us what happened they write the report and asked us if we will comeback, we said “never” they said that the employee ask for us not comeback.
Plus at 9:00 AM we ask for 4 little bottles of shampoo but she said “I can give you just one, because it is complementary” bad experience.
Miguel Angel Martin
2024년 4월에 1박 숙박함