로비

퀄리티 인 여행 후기

2.5 out of 5
퀄리티 인
1495 West South Park, Oshkosh, WI

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 635개 이용 후기 중 303개" "
평점 8 - 좋아요. 635개 이용 후기 중 218개" "
평점 6 - 괜찮아요. 635개 이용 후기 중 64개" "
평점 4 - 별로예요. 635개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 635개 이용 후기 중 19개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

GREGORY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean room. Property is obviously cared for. Staff was friendly and helpful. Will stay again.
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 18일
Dear GREGORY,Thank you for your wonderful feedback. We're thrilled to hear that you had such a positive experience during your stay with us! Providing clean and well-cared-for accommodations is a top priority, and we're glad that you found our room and property to meet your expectations. It's wonderful to hear that our staff was friendly and helpful, as we strive to provide excellent service to all of our guests. We truly appreciate your kind words and are delighted to hear that you plan to stay with us again in the future. We look forward to welcoming you back for another enjoyable stay! Sincerely, Hotel Manager

2/10 - 너무 별로예요

Christine

Our daughter was to participate in Special Olympics but she got sick. We tried to cancel the room at the 25 hour mark but we were too late. They refused to issue a refund, but insisted that we cancel so they can resell the room and get paid twice for it. Not happy at all.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Darlene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just got here so can’t review entire experience. Hot breakfast was good. More variety of fruit, coffee creamers would be good. Room was comfortable.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Darlene,Thank you for your initial thoughts on your stay! We're glad to hear that you enjoyed the hot breakfast and found it satisfying. Your feedback regarding the variety of fruit and coffee creamers is noted, and we'll certainly consider it to improve our offerings. We're pleased that you found your room comfortable, and we hope the rest of your stay is equally enjoyable. We appreciate your feedback!Sincerely, Hotel Manager

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a very pleasant place to stay. The staff was also very friendly on all shifts.
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Barbara,Thank you for your wonderful feedback. We're thrilled to hear that you had a pleasant stay with us! Providing a friendly and welcoming atmosphere is a top priority for our team, and we're delighted that you experienced excellent service throughout your visit. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our staff. We look forward to welcoming you back again soon!Sincerely,Hotel Manager

8/10 - 좋아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice property, reported leaking faucet and slow drain in tub, causing water to backup over ankles when showering, to front desk at check out, otherwise no problem...
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 13일
Dear Richard,Thank you for your kind feedback. We're glad to hear that overall you enjoyed your stay at our property. However, we apologize for the inconvenience caused by the leaking faucet and slow drain in the tub. Your feedback is valuable to us, and we will ensure that these issues are addressed promptly to prevent any future occurrences. We appreciate your understanding and hope to welcome you back for a flawless experience in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

randolph

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
This hotel looks good upon arrival. It’s clean and relatively quiet. Breakfast is nice, although exactly the same every day. Down side is housekeeping is limited daily unless requested, but no mention of this is made or I see posted. They charge to use the safe, which I’ve never experienced. Overall it’s an Economy hotel in Oshkosh Wisconsin.
2024년 3월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 5일
Dear randolph,Thank you for your kind feedback and are glad you found our hotel clean, quiet, and with a pleasant breakfast selection. However, we apologize for any inconvenience caused by the limited housekeeping and the unexpected charge for using the safe. Your comments are valuable to us, and we'll address these issues to enhance our guests' experiences. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Andrea

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great area and quiet stay! The room was clean and well put together! Staff was great and friendly
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Andrea,Thank you for your great feedback! Providing a clean and welcoming environment is our top priority, and we're delighted that you found our room well put together and our staff friendly and accommodating. It's wonderful to know that you appreciated the great area and the quiet atmosphere. We look forward to welcoming you back for another fantastic experience soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

Payton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel, we had a lot of fun on the pool!
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Payton,Thank you for your great feedback. We're delighted to hear that you had a wonderful time at our hotel and enjoyed the pool! Providing a fun experience for our guests is our top priority, and we're thrilled that you had a great time. We look forward to welcoming you back for more memorable moments in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet, adequate breakfast, easy access to Hwy 41.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Louise,Thank you for your fantastic feedback. We're thrilled to hear that you enjoyed your stay with us! Providing a clean and quiet environment, along with a satisfying breakfast, is important to us, and we're glad we could meet your expectations. Thank you for your positive feedback about our convenient location near Hwy 41. We appreciate your review and hope to welcome you back again soon!Sincerely, Hotel Manager

4/10 - 별로예요

Lisa

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
When I entered my room, it smelled horrible - like a septic system leak. There was an unflushed bowel movement in the toilet - which means the bathroom wasn't properly cleaned.
답변 제공: Hotel Manager 님, 2024년 2월 25일
Dear Guest,We apologize for the unsatisfactory experience you had during your recent stay. Your feedback regarding the unpleasant odor and cleanliness issues in your room is deeply concerning, and we sincerely apologize for any discomfort or inconvenience this may have caused. Please know that we take your comments seriously and will address these issues promptly to ensure a more pleasant experience for our guests in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super clean and comfortable for a Quality Inn. Close to all Oshkosh events and UWO.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 23일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel clean and comfortable during your stay. We're also glad that our convenient location near Oshkosh events and the University of Wisconsin-Oshkosh met your needs. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future!Sincerely, Hotel Manager

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 20일
Dear Nicole,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

8/10 - 좋아요

Myron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 12일
Dear Myron,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager

2/10 - 너무 별로예요

jaye

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
this was an unfortunate stay. i booked a king room with a jacuzzi and the jacuzzi was out of order. we asked to switch rooms even if we had to pay more and were denied.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 7일
Dear jaye,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Anabel

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Anabel,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NA
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 5일
Dear Elizabeth,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

8/10 - 좋아요

Monty

좋아요: 직원 및 서비스
The hotel did not have a hot tub but some of the websites I went on said it did have a hot tub.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 30일
Dear Monty,Thank you for your kind feedback. We sincerely apologize for any inconvenience caused by the lack of a hot tub during your visit.We understand that some websites may have inaccurate information about our amenities, and we apologize for any confusion this may have caused. We appreciate your feedback, as it allows us to make necessary improvements and provide a better experience for our future guests. We have taken note of your comment and will work diligently to update our online listings to reflect the current amenities available at our hotel.Sincerely, Hotel Manager

10/10 - 훌륭해요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast of sausage, eggs, yogurt, muffins, waffles, coffee and juice. Mattresses on beds are new. Rooms are clean and quiet. Beds are comfy. Great pool and staff is very friendly and accommodating. Great for business or families!! Area is safe and close to highway. I’ll be back again!
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 29일
Dear Timothy,Thank you for sharing your fantastic experience! We're thrilled to hear that you enjoyed our diverse breakfast offerings, comfy beds, and clean, quiet rooms. It's wonderful to know you found our staff friendly and accommodating, and that you appreciated the great pool. We look forward to welcoming you back for another enjoyable stay, whether for business or with your family.Sincerely, Hotel Manager

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed at many hotels and this ranks as one of the quietest. Not to mention cleanliness and friendly staff.
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 19일
Dear Mark,Thank you for taking the time to share your positive experience! We're thrilled to hear that your stay with us was one of the quietest and that you found our hotel to be clean with friendly staff. Providing a peaceful and comfortable environment is important to us, and we appreciate your feedback. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

4/10 - 별로예요

Alyssa

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wasnt impressed.
The shower was horrible, hardly any water pressure, could not make the water hotter. There was mold in the shower. No bathtub which was in the picture. Dog barking and woke me up. The night manager person stunk of Marijuana. The green wall was an atrocious color.
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 17일
Dear Alyssa,We sincerely apologize for the numerous issues you faced during your stay. Your feedback is crucial, and we are actively addressing these concerns to enhance our guest experience. We appreciate your honesty and will work diligently to improve the water pressure, address cleanliness issues, and ensure a comfortable environment. Our apologies for the disturbances, and we will reinforce policies to prevent reoccurrence. We hope to have the opportunity to provide a much-improved stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Kirsten

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 16일
Dear Kirsten,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

6/10 - 괜찮아요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The stay was great other than a few notes: - We were asked not to turn on the hot tub in our room because it was known to flood and damage the floor. As a business, shouldn't you just seal and fix it? At the very lease, mention in the booking that the hot tub is not available before someone pays for that room. This makes me worried about a mold issue in that room. - Continental breakfast was as average as it gets. When I got to the breakfast room around 8:15am, the lady at the front desk told me that she forgot to turn on the sterno heaters for the chafing dishes that were holding scrambled eggs and sausages. Keep in mind that breakfast started at 6:30am. That is a major concern for foodborne illness! Other than that, the beds were very comfortable and the hotel and room were clean.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 10일
Dear Jose,Thank you for sharing your feedback. We appreciate your insights and apologize for any inconvenience during your stay. We'll address the hot tub issue and work on better communication. Your concerns about breakfast are duly noted, and we'll ensure it's rectified promptly. We're pleased to hear you found the beds comfortable and the overall cleanliness satisfactory. Your satisfaction is our priority, and we hope to welcome you back for an improved experience in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Kristin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy drive to UW Oshkosh, shopping, and restaurants.
답변 제공: Hotel Manager. 님, 2024년 2월 10일
Dear Kristin,Thank you for your great feedback! We're delighted to hear that our location made it easy for you to drive to UW Oshkosh, shopping, and restaurants. We appreciate your positive feedback and look forward to welcoming you back for another convenient and enjoyable stay in the future. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Superior Floor

가족 여행
The room including the bathroom was extremely small. There was a man on property that was following our young girls, tried to reach out and touch one of them. We were moved to another room, and the police were called and he was asked to leave, but still set an uneasy feeling for our family. On Saturday afternoon the pool was closed so couldn't use it. Should have been offered some type of compensation. All in all, never stay there again.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Guest,Your comment is very much serious and such an incident has never been reported before. However, your observation is disturbing and we will investigate to find the real reasons. We appreciate your stay and we will ensure that this does not happen ever in the future. Sincerely, Hotel Manager

10/10 - 훌륭해요

Joann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 1일
Dear Joann,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 23일
Dear Andrew,Thanks for staying with us and for appreciating your stay with us by giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

6/10 - 괜찮아요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 19일
Dear Wendy,Thanks for staying with us and giving us a 6-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

colleen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 18일
Dear colleen,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were very satisfied with our short stay. The room was very nice and we did not feel cramped at all.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 18일
Dear Stephanie,Thank you for your great feedback. We're delighted to hear that you had a very satisfying stay and found the room spacious and comfortable. Providing a positive experience for our guests is important to us, and we appreciate your positive feedback. Sincerely, Hotel Manager

10/10 - 훌륭해요

Jared

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 15일
Dear Jared,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Tito

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 15일
Dear Guest,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 - 좋아요

Shirley

가족 여행
좋아요: 편의 시설/서비스
The remodel.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 12일
Dear Shirley,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 12일
Dear David,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jennifer

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 12일
Dear Jennifer,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

10/10 - 훌륭해요

Jody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean and staff friendly. The rooms were typical. The only drawback was the my room didn’t have a full length mirror.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 12일
Dear Jody,Thank you for your stay. It's great to hear that you found our property clean with friendly staff. We appreciate your feedback about the room amenities, and we'll definitely take note of the need for a full-length mirror in certain rooms. We're always looking to improve our accommodations, and your input helps us do just that. Please visit us again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Melissa 님, Rapid River

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear Melissa,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 - 훌륭해요

dale

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear dale,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and comfortable for a great price. Breakfast was hot and filling.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear Rebecca,Thank you for your wonderful feedback! We're delighted to hear that you found our hotel very clean and comfortable, especially at such a great price. It's fantastic that you enjoyed the hot and filling breakfast, and we appreciate your positive feedback. We look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was perfect. Free breakfast was very nice even on a Saturday morning.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear lee,Thank you for your great feedback. We're thrilled to hear that everything was perfect during your stay! It's great to know that you enjoyed the complimentary breakfast, and we're pleased that it met your expectations even on a Saturday morning. We hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Jevne 님, Grand Haven

연인과의 여행, 반려동물 동반 여행
Property was clean and offered a nice complimentary breakfast. Appreciated being able to have our dog with us. Manager of facility could not have been more helpful with our request unexpected change in our reservation. Great place.
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear Jevne,Thank you so much for your positive feedback! We're delighted to hear that you found the property clean, enjoyed the complimentary breakfast, and appreciated the pet-friendly policy. It's wonderful to know that the manager was accommodating during an unexpected change in your reservation. We look forward to welcoming you and your dog back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Mike 님, Chana

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is clean and comfortable, staff are friendly and welcoming. No concerns with this property.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear Mike,Thank you for your excellent review! We're delighted to hear that you found the room clean and comfortable and that the staff was friendly and welcoming. It's always wonderful when guests have a worry-free and enjoyable experience. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

patrick

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 20일
Dear patrick,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Viv

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 30일
Dear Viv,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager

8/10 - 좋아요

Joann

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 20일
Dear Joann,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again.Sincerely, Hotel Manager

8/10 - 좋아요

Sarah

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property was kept up and the breakfast was nice The gentleman who checked us in was very nice and helpful. The only issue i had was that the pool was out of service. I understand things happen, but a phone call would have been nice. We promised the kids they could swim and at check-in we were past the allowable cancellation period, so we coukdnt go anywhere else.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 30일
Dear Sarah,Thank you for your kind feedback. We appreciate your positive comments about the well-kept property, the nice breakfast, and the helpful gentleman at the front desk. We sincerely apologize for the inconvenience regarding the pool being out of service and the lack of communication about it. We understand the disappointment it caused, especially with the anticipation from the kids. Your feedback is important, and we will review our communication procedures to ensure that guests are informed promptly about any facility issues. We hope to have the opportunity to provide you and your family with a more enjoyable stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Sidnee

좋아요: 편의 시설/서비스
Friendly, helpful, courteous staff. Clean rooms, quiet.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 28일
Dear Sidnee,Thank you so much for your positive feedback! We're thrilled to hear that you had a pleasant experience with our friendly, helpful, and courteous staff. It's also great to know that you found the rooms clean and the environment quiet, contributing to a comfortable stay. We appreciate your kind words and look forward to welcoming you back in the future!Sincerely, Hotel Manager

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
our stay was fine but disappointing. we chose this hotel because of the price and its proximity to where we needed to be AND because it had an indoor pool. but the thing is or was... the pool was closed for maintenance, and I didn't know that til check in time. I would have gone elsewhere except that we already paid EXPEDIA, so we felt stuck. sucked for our kids because they wanted to swim during our stay. other than that, it was all good.
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 28일
Dear Thomas,Thank you for your kind feedback. We are sorry to hear about the disappointment regarding the pool closure during your stay. We understand how this could have affected your plans, especially for the kids who were looking forward to swimming. Your feedback is important to us, and I apologize for any inconvenience this may have caused. We hope to have the opportunity to provide a more satisfying experience for you and your family in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 21일
Dear Albert,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I always stay here when I’m in Oshkosh. Always a good place to stay!!
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 20일
Dear Dawn,Thank you so much for your loyalty and positive feedback! We're thrilled to hear that our hotel has become your preferred choice in Oshkosh. It's wonderful to know that you consistently have a good experience with us. We appreciate your trust in our services and look forward to welcoming you back on your next visit. We value your feedback and always strive to provide the best possible hospitality. Sincerely, Hotel Manager

10/10 - 훌륭해요

Dale John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very nice place!
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 13일
Dear Dale John,Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager