클럽룸, 킹사이즈침대 1개, 바다 전망 (Club Lounge Access) | 고급 침구, 미니바, 객실 내 금고, 노트북 작업 공간

인터컨티넨탈 리조트 아카바, IHG 호텔 여행 후기

5 out of 5
인터컨티넨탈 리조트 아카바, IHG 호텔
King Hussain Street, Po Box 2311, Aqaba

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 323개 이용 후기 중 193개" "
평점 8 - 좋아요. 323개 이용 후기 중 73개" "
평점 6 - 괜찮아요. 323개 이용 후기 중 30개" "
평점 4 - 별로예요. 323개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 323개 이용 후기 중 11개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Boram

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
메이저 중 가성비 좋은 리조트
우선 메이저 리조트중에 금액이 괜찮아서 선택했어요~ 아무래도 뫼벤픽보다 싼 이유는 위치때문인거 같네요. 하지만 시내중심가(맥도날드)까지 충분히 걸어서 이동할 수 있는 거리고 한낮에 더울때는 택시(2디나르)타면 금방이라 그렇게 불편하지 않았어요. 24시간 체크인이라 추가금 없이 아침 10시에 체크인 할 수 있었고, 룸에서 수영장 비치까지 가까워서(전체적으로 크게 떨어져있는곳 없음) 왔다갔다하기 너무 편했네요. 다시 간다면 재방문 의사 있어요.
2019년 10월에 2박 숙박함
답변 제공: Quality & Continuous Improvement Manager 님, 2019년 11월 5일
Dear Boram, Warm greetings from InterContinental Aqaba Resort, Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience. We are delighted to know that you have enjoyed your stay with us, We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed, Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future. Sincerely, Sami Kamal Quality & Continuous Improvement Manager

10/10 - 훌륭해요

YeeRim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel
Airport shuttle from hotel to the airport was free and it runs 3 times everyday. Very convenient. Also, the view from hotel was really nice. We could enjoy the red sea view and hotel pool. Everything was really good!!!
2019년 9월에 2박 숙박함
답변 제공: Sami kamal 님, 2019년 9월 20일
Dear YeeRim, Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future. Sincerely, Sami Kamal Quality & Continuous Improvement Manager

10/10 - 훌륭해요

JENNY

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
전체적인 위치 최고 조식당 음식 최고 - 단, 야외 식당에서 까미귀에게 음식을 빼앗길 수 있음 ㅎㅎ 체크인 & 벨맨 최고 호텔 내 샾은 오픈 시간을 지키지 않아 이용할 수 없었음 - 서비스 점수 감점
2019년 4월에 1박 숙박함
답변 제공: Quality & Continuous Improvement Manager 님, 2019년 5월 15일
Dear JENNY, Warm greetings from InterContinental Aqaba Resort, Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience. We are delighted to know that you have enjoyed your stay with us, We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed , Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future. Sincerely, Sami Kamal Quality & Continuous Improvement Manager

10/10 - 훌륭해요

hatem

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel and staff
2024년 1월에 2박 숙박함
답변 제공: Rula Matta 님, 2024년 2월 4일
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 - 훌륭해요

OMAR

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Rula Matta 님, 2024년 1월 8일
Dear Mr. Omar, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 - 훌륭해요

Abdelrahman

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Rula Matta 님, 2024년 1월 8일
Dear Mr. Abderlahman, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 - 훌륭해요

sami

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Rula 님, 2024년 2월 28일
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 - 훌륭해요

Mohammad

2023년 11월에 2박 숙박함
답변 제공: Rula Matta 님, 2023년 11월 21일
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

8/10 - 좋아요

Roger

2023년 11월에 2박 숙박함
답변 제공: Rula Matta 님, 2023년 11월 21일
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 - 훌륭해요

Valerie

2023년 11월에 3박 숙박함
답변 제공: Rula Matta 님, 2023년 11월 30일
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 - 훌륭해요

Ammar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic atmosphere
Amazing!
2023년 10월에 2박 숙박함
답변 제공: rula matta 님, 2023년 11월 6일
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 - 훌륭해요

Dylan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing!
We had an amazing stay. A clean, comfortable and beautiful hotel with professional and very helpful staff. I will definitely be back.
2023년 10월에 1박 숙박함
답변 제공: rula 님, 2023년 11월 6일
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 - 훌륭해요

CHRISTIAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bon hôtel
Bon emplacement avec sa plage privée, service top, au petit soin avec les clients. Bon hôtel, malgré les années, il reste digne d’un 5 étoiles Seul les extra sont un peu excessif
2023년 10월에 7박 숙박함
답변 제공: Rula Matta 님, 2023년 10월 22일
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 - 훌륭해요

Tha'er 님, Amman

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a fantastic stay at this hotel and wanted to express my deep appreciation for the incredibly kind and helpful staff. The spa and animation teams, in particular, went above and beyond to make my visit truly memorable. From the moment I arrived, I was greeted with warm smiles and exceptional service. The animation team's enthusiasm and creativity added so much fun to my stay, making sure my kids were having the most fun possible, there was never a dull moment. Their dedication to guest satisfaction was evident in everything they did. I can't thank them enough for their outstanding service. This hotel truly shines because of its wonderful staff, and I'll definitely be returning for another delightful experience.
2023년 10월에 4박 숙박함
답변 제공: Rula Matta 님, 2023년 10월 15일
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

4/10 - 별로예요

Nada

2023년 10월에 3박 숙박함
답변 제공: Rula Matta 님, 2023년 10월 13일
Dear Ms. Nada,I hope this message finds you well. We noticed your recent rating for your stay at Intercontinental Aqaba Resort, and we wanted to express our appreciation for your feedback, even though no specific comments were provided.Your rating is important to us, and we always strive to provide the best experience for our guests. If there were any specific aspects of your stay that contributed to the rating, we would welcome the opportunity to learn more and address any concerns you may have.Our goal is to ensure that every guest has a positive and memorable experience, and we value your input as it helps us in our continuous efforts to improve our services.If there are any details or areas you'd like to discuss, please feel free to reach out to us. We are here to listen and make any necessary changes.Thank you for choosing to stay with us, and we look forward to the possibility of hosting you again in the future, with the aim of providing an exceptional experience.Warm regards,Rula Matta Learning and Quality Manager

10/10 - 훌륭해요

Rhonda Shannon Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very nice !!
2023년 10월에 2박 숙박함
답변 제공: Rula 님, 2023년 10월 10일
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 - 훌륭해요

Ghayth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The quality of everything, the massage we took in the spa was amazing.
2023년 10월에 2박 숙박함
답변 제공: Rula 님, 2023년 10월 9일
Dear Mr. Ghaith, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

8/10 - 좋아요

Sami

2023년 9월에 1박 숙박함
답변 제공: Rula Matta 님, 2023년 10월 22일
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 - 훌륭해요

Ahlam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Intercontinental best forever
Thanks intercontinental and hotels.com Thank you it was a wonderful stay and so happy amazing place and activities
2023년 9월에 1박 숙박함
답변 제공: Rula Matta 님, 2023년 9월 24일
Dear Ms. Ahlam, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager

10/10 - 훌륭해요

Patricia

2023년 9월에 2박 숙박함
답변 제공: Rula 님, 2023년 10월 9일
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Rula Matta 님, 2023년 9월 12일
Dear Stephan, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a good experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

8/10 - 좋아요

Ahmad

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in took a long time, more than an hour indeed. in the beginning, they said that they were waiting for the email from expedia. but it turns out that there was a delay in their system. there was no apology and we were offered a room-temperature water only while waiting.
2023년 9월에 1박 숙박함
답변 제공: Rula Matta 님, 2023년 9월 8일
Dear Mr. Ahmad I would like to sincerely apologize for the inconvenience you experienced during your recent check-in at our resort. Your feedback is essential to us, and we deeply regret that your arrival did not meet our usual standards of efficiency and hospitality.It is disappointing to learn that your check-in process took longer than expected, causing you to wait for more than an hour. We understand how valuable your time is, and we failed to provide a smooth and timely check-in experience. I would like to extend our sincerest apologies for not offering you a proper apology at the time and for only providing room-temperature water while you waited. This does not reflect the level of service we aspire to deliver. We should have done more to make you feel comfortable and valued during this unexpected delay.Please rest assured that we take your feedback seriously, and we will be addressing this issue internally to prevent any such occurrences in the future. We are committed to improving our services and ensuring that all our guests enjoy a seamless and pleasant experience from the moment they arrive.Once again, I apologize for any inconvenience you faced. Your feedback is valuable, and we are dedicated to learning from it and making the necessary improvements.Warm regards,Rula MattaLearning and Quality Manager InterContinental Aqaba

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly very polite and super kids friendly, it was beyond expectations highly recommend.
2023년 8월에 4박 숙박함
답변 제공: Rula Matta 님, 2023년 8월 28일
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 - 훌륭해요

Sarah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful and spacious. Pools were clean and easily accessible. Staff was helpful and courteous.
2023년 8월에 1박 숙박함
답변 제공: Director of Guest Services 님, 2023년 8월 8일
Dear Sarah,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

8/10 - 좋아요

Eyad 님, mason

2023년 7월에 1박 숙박함
답변 제공: Rula Matta 님, 2023년 8월 28일
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal Stay Near the Desert
Room very comfortable. Breakfast excellent. Staff always helpful and friendly. Bars and cafes very satisfying. Superb outlook over the Gulf.
2023년 7월에 2박 숙박함
답변 제공: Director of Guest Services 님, 2023년 7월 28일
Dear Valued Guest,Warm greetings from InterContinental Aqaba Resort,Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience.We are delighted to know that you have enjoyed your stay with us and that we were able to show you our commitment to hospitality. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future.Sincerely,Sami Kamal Director of Guest Services

10/10 - 훌륭해요

Rami

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reception staff are courteous and helpful
2023년 7월에 3박 숙박함
답변 제공: Director of Guest Services 님, 2023년 7월 26일
Dear Rami,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

4/10 - 별로예요

Nader 님, Boston

별로예요: 청결 상태
2023년 7월에 1박 숙박함
답변 제공: Director of Guest Services 님, 2023년 7월 13일
Dear Nader,Warm greetings from InterContinental Aqaba Resort,We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed.We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.Sincerely,Sami Kamal Director of Guest Services

10/10 - 훌륭해요

Steven

2023년 5월에 2박 숙박함
답변 제공: Director of Guest Services 님, 2023년 5월 29일
Dear Steven,Warm greetings from InterContinental Aqaba Resort,Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience.We are delighted to know that you have enjoyed your stay with us and that we were able to show you our commitment to hospitality. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future.Sincerely,Sami Kamal Director of Guest Services

8/10 - 좋아요

Sisse

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ok hotel der trænger til renovering
Hotellet trænger i den grad til en opdatering, specielt værelserne er gamle umoderne møbler der slet ikke lever op til den pris de tager for det. Generelt mangler der øje for detaljen på alt. God liggestole på stranden og god pool, super lækkert med små kølebokse. Stort udvalg til morgenmaden.
2023년 5월에 3박 숙박함
답변 제공: Director of Guest Services 님, 2023년 5월 26일
Dear Sisse ,Warm greetings from InterContinental Aqaba Resort,Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience.We are delighted to know that you have enjoyed your stay with us, We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed, Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future.Sincerely,Sami Kamal Director of Guest Services

10/10 - 훌륭해요

Dominique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Director of Guest Services 님, 2023년 5월 10일
Dear Dominique,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

4/10 - 별로예요

Sami 님, hicksville

2023년 5월에 2박 숙박함
답변 제공: Director of Guest Services 님, 2023년 5월 29일
Dear Sami,Warm greetings from InterContinental Aqaba Resort,We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed.We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.Sincerely,Sami Kamal Director of Guest Services

4/10 - 별로예요

Manan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Had a minor tonic water spillage in the room. Called house keeping and reception multiple times over a span of 5 hours from 6pm to 11pm and no one showed up to mop up the sticky mess. Their final excuse when I called at 11.15pm to ask them not to send anyone as I was going to sleep? "Sorry, we're really busy"
2023년 4월에 2박 숙박함
답변 제공: Director of Guest Services 님, 2023년 4월 26일
Dear Manan,Warm greetings from InterContinental Aqaba Resort,We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed.We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.Sincerely,Sami Kamal Director of Guest Services

10/10 - 훌륭해요

Andrew Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a lovely location in walking distance to downtown Aqaba. The hotel was beautiful and everyone there was so helpful and friendly. When I found the pillows too soft they exchanged them for firmer pillows with a smile. The only improvement I can suggest (on the eco friendly side) is to perhaps replace the plastic straws with paper ones to cut down even further on single use plastic. We sometimes sat on our balcony with a cup of coffee at day break and noticed how hard the staff were working to make sure the garden, pool and beach areas were spotless. The hotel was a great base for exploring the area with many great excursion options on offer.
2023년 3월에 8박 숙박함
답변 제공: Director of Guest Services 님, 2023년 4월 4일
Dear Andrew Richard,Warm greetings from InterContinental Aqaba Resort,Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience.We are delighted to know that you have enjoyed your stay with us, We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed, Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future.Sincerely,Sami Kamal Director of Guest Services

8/10 - 좋아요

Mahmood

2023년 3월에 2박 숙박함
답변 제공: Director of Guest Services 님, 2023년 3월 29일
Dear Mahmood,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

8/10 - 좋아요

Roderick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Director of Guest Services 님, 2023년 4월 9일
Dear Roderick,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

10/10 - 훌륭해요

Georges

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bien
Très bien
2023년 2월에 3박 숙박함
답변 제공: Director of Guest Services 님, 2023년 3월 6일
Dear Georges,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

10/10 - 훌륭해요

Clare

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place, lovely people.
Very accommodating hotel who were able to offer early check in and allowed use of facilities after check out. We had to ask for bed to be made up and more towels, teabags, cups etc as there was two adults and two kids in room, but they responded promptly.
2023년 2월에 1박 숙박함
답변 제공: Director of Guest Services 님, 2023년 2월 27일
Dear Clare,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
Staff and facilities are top notch.
2023년 2월에 1박 숙박함
답변 제공: Director of Guest Services 님, 2023년 2월 27일
Dear David,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

8/10 - 좋아요

Ali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Director of Guest Services 님, 2023년 2월 23일
Dear Ali,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

10/10 - 훌륭해요

Marcus

2023년 2월에 3박 숙박함
답변 제공: Director of Guest Services 님, 2023년 2월 23일
Dear Marcus,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

6/10 - 괜찮아요

Fouad

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel pas forcément adapté aux enfants. Les enfants se sont senti très dru
2023년 2월에 2박 숙박함
답변 제공: Director of Guest Services 님, 2023년 2월 14일
Dear Fouad,Warm greetings from InterContinental Aqaba Resort,We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed.We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.Sincerely,Sami Kamal Director of Guest Services

6/10 - 괜찮아요

Jason

2023년 2월에 2박 숙박함
답변 제공: Director of Guest Services 님, 2023년 2월 14일
Dear Jason,Warm greetings from InterContinental Aqaba Resort,We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed.We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.Sincerely,Sami Kamal Director of Guest Services

10/10 - 훌륭해요

sandrine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien
2023년 2월에 1박 숙박함
답변 제공: Director of Guest Services 님, 2023년 2월 14일
Dear Sandrine,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

2/10 - 너무 별로예요

Ahmad

2023년 1월에 1박 숙박함
답변 제공: Director of Guest Services 님, 2023년 2월 8일
Dear Ahmad,Warm greetings from InterContinental Aqaba Resort,We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed.We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.Sincerely,Sami Kamal Director of Guest Services

10/10 - 훌륭해요

Esther m

2023년 1월에 1박 숙박함
답변 제공: Director of Guest Services 님, 2023년 1월 8일
Dear Esther m ,Warm greetings from InterContinental Aqaba Resort,Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience.We are delighted to know that you have enjoyed your stay with us and that we were able to show you our commitment to hospitality. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future.Sincerely,Sami Kamal Director of Guest Services

10/10 - 훌륭해요

Abdelkader

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La gentillesse du personnel, l'emplacement, la propreté
답변 제공: Director of Guest Services 님, 2023년 1월 8일
Dear Abdelkader ,Warm greetings from InterContinental Aqaba Resort,Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience.We are delighted to know that you have enjoyed your stay with us and that we were able to show you our commitment to hospitality. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future.Sincerely,Sami Kamal Director of Guest Services

10/10 - 훌륭해요

Andrej

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everithing perfect.
답변 제공: Director of Guest Services 님, 2022년 12월 29일
Dear Andrej,Warm greetings from InterContinental Aqaba Resort,Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience.We are delighted to know that you have enjoyed your stay with us and that we were able to show you our commitment to hospitality. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future.Sincerely,Sami Kamal Director of Guest Services

6/10 - 괜찮아요

Jonathan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff made multiple errors that did not correct. Frustrating.
2022년 11월에 1박 숙박함
답변 제공: Director of Guest Services 님, 2022년 12월 29일
Dear Jonathan,Warm greetings from InterContinental Aqaba Resort,We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed.We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.Sincerely,Sami Kamal Director of Guest Services

6/10 - 괜찮아요

Kristana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Don't order room service. It is supplied by a facility outside the hotel and it is bad. Just nibbled on it to get some nutrition. Otherwise it is you typical grand hotel, with huge grounds
2022년 11월에 1박 숙박함
답변 제공: Director of Guest Services 님, 2022년 11월 26일
Dear Kristana,Warm greetings from InterContinental Aqaba Resort,We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed.However please be infromed that room service food are prepared in the hotel by our chefs.We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.Sincerely,Sami Kamal Director of Guest Services