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수퍼 8 바이 윈덤 아캔자스 시티 캔자스 여행 후기

2 out of 5
수퍼 8 바이 윈덤 아캔자스 시티 캔자스
3228 N Summit St, Arkansas City, KS

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 216개 이용 후기 중 65개" "
평점 8 - 좋아요. 216개 이용 후기 중 68개" "
평점 6 - 괜찮아요. 216개 이용 후기 중 36개" "
평점 4 - 별로예요. 216개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 216개 이용 후기 중 20개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

4/10 - 별로예요

Floyd

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was noisy at night, complementary breakfast was not available the hours they said, could not contact lobby or housekeeping by phone. Had to ask for enough towels for two and clean towels and bedding after four days. Staff wanted to argue with you when complains were made about their services.
2024년 2월에 5박 숙박함
답변 제공: Guest Services 님, 2024년 2월 29일
Thank you for choosing our hotel and for leaving a review for fellow travelers. Our breakfast is available from 6 AM to 9 AM each day and it is a full hot breakfast buffet. We have a contract with a major global railroad and their contract calls for this full hot breakfast buffet to be out during those hours, and it is out during the posted hours. We apologize if there was any confusion. We often leave it up later on occasion if we know there is a railroad crew headed in and sometimes we will open it early on occasion when we know there’s an early crew heading in. But it is always open seven days per week on the posted hours. There is a telephone in your room that you can simply do zero to reach an operator or the manager on duty 24 hours per day and we apologize if that was not made clear to you.Forwarded your comments to the regional manager so that they can review and make improvements. Our goals relative to service and product are very high for this hotel, our team has been there for many years and are very seasoned staff. So these comments are very concerning to us we will make immediate improvements. Thank you again for your review because our goal is to improve each and every day.

4/10 - 별로예요

Doug

2024년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Filthy and overall gross.
Not a great stay. My carpet wasn't vacuumed, there was a used filter in the coffee pot, no washrags in the bathroom, the door leading to the outside was unlocked when I arrived, and the wifi was terrible. Also the desk chair was torn up in the back. I stayed in room 116 at the end of the hallway. I was so disappointed by the condition and cleanliness of the room I didn't even bother checking out the breakfast. The only positive is that the bed was comfortable
2023년 12월에 1박 숙박함
답변 제공: Guest Services Escalation Team 님, 2023년 12월 10일
Thank you for choosing our hotel and reviewing your experience. It appears you accidentally were assigned a room that housekeeping had not fully completed cleaning. That is why the door was still unlocked, floors not vacuumed etc. We sincerely apologize for this human oversight and miscommunication between front desk and housekeeping. Additionally, your concerns about wifi have been reported to our provider, Cox Business. They do frequently have issues with their tower there and are working on upgrades and we know connectivity is important and share your frustration with Cox in not being able at times to provide proper speeds but we are working on a permanent solution. We regret you didn’t experience our breakfast as we serve a complimentary full hot buffet with biscuits, sausage gravy, egg omelettes, hashbrowns,home made waffles and maple syrup, toast, hot and cold cereals, juices, coffee and tea. Although everything should be perfect upon arrival, mistakes do happen and for that we apologize. Please know that we have a manager on duty 24 hours per day 7 days per week including holidays. They will be happy to resolve any issues at the property because our goal is that we exceed your expectations. We apologize that on this trip we fell short of that goal and will be reaching out to arrange compensation.

2/10 - 너무 별로예요

Andrew

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Please avoid this hotel I wish I had read the reviews about everything being broken and fraudulent charges. I was charged $250 randomly after leaving for a 12 year old tv that’s burnt out in the corner prior to my stay. I called the hotel number the next day and it was the same disgruntled gentleman who checked us in late night for our reservation he was immediately rude and argumentative, said many things that ended up being untrue and refused to send me any information or invoices for charges then gave me a fake email and told me if I don’t report something broken at check out I have to pay for it (as if it’s my responsibility to list the many things wrong with their place) and that he was the owner and that there is no one else to speak to and that it was his decision and final. Besides the nice lady who checked me out the next morning it was a definite terrible experience. Make sure and do what I didn’t and read prior reviews which mentioning the rude employ, double and random charges to cards, outdated and worn down rooms and broken amenities and even one mentioning their TV WAS BROKE TOO. It was not money I had to just give away, there has been no resolution to this.
답변 제공: Guest Services 님, 2024년 2월 18일
Thank you for choosing our hotel and for leaving a review for other travelers. The owner is very much involved in the situation and has conducted an investigation and sadly the television was damaged beyond repair during your stay. Regret this and any confusion and inconvenience this caused you. To replace the television that was broken during your stay. It was more than 250. The owner has reached out to you to provide the proof that he has viewed, and if you feel that the evidence goes in your favor, will certainly reverse the charges.

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is broken - sheets are from 1970 - towels are paper thin with holes in them. Staff does not clean rooms on multiple night stays - even if you ask they lie and say tomorrow. Door to our room did not lock and we were told it’s okay. Security cameras around the place were non existent. Outside door key cards did not work. New manager / owner was rude. We have stayed at this property for over 12 years - worst it has been!
2023년 11월에 1박 숙박함
답변 제공: Guest services 님, 2023년 11월 13일
Thank you very much for choosing our hotel and for your constructive comments. We truly appreciate them. We just purchased this hotel the beginning of October and are working diligently to make the upgrades and enhancements required to achieve our customer service goals.We apologize that on this day, we did not meet or exceeded your expectations and we invite you back to check out our new enhancements.

2/10 - 너무 별로예요

John

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From doors not opening to our room not locking and being told it’s okay. They do not clean your room even if you stay a week. When asking for a new towel we were given towels with holes in them / paper thin. Manager / Owner was rude and did not care.
2023년 11월에 3박 숙박함
답변 제공: Guest Service 님, 2023년 11월 13일
Thank you for choosing our hotel. We apologize that your recent stay did not meet your expectations. On extended stay rooms, the rate that is chosen/given does not include loyalty points or daily housekeeping service. Only once every 3 days refresh and once weekly full service. I apologize this was not properly communicated. Next time simply choose the standard rate (not the heavily discounted weekly pricing) and you will receive full service each day.

10/10 - 훌륭해요

Jackson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Service 님, 2023년 10월 31일
Thank you Jackson for choosing the Super 8 by Wyndham in Arkansas City Kansas for your travels. Additionally, thank you for taking the time to share your experience with other travelers. We are happy that our service team exceeded your expectations on this trip as that is our goal for each guest each and every stay. we look forward to seeing you again in the near future!

4/10 - 별로예요

Natalie

가족 여행
별로예요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 10월 22일
Thank you for choosing our hotel and for taking the time to leave a review. It would appear that your stay did not exceed your expectations as most of our guests, and as per our goals. We will be reaching out to you to see exactly what we could have done better, and we hope to see you again in the future.

6/10 - 괜찮아요

Jerry

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
The pillows were terribly terrible!!!
2023년 10월에 1박 숙박함
답변 제공: Guest Service 님, 2023년 10월 14일
Thank you for choosing our hotel and for taking a moment to review your stay for fellow travelers. We have reviewed your comments with the hotel management and they are making changes to the pillows. And the future we do have a manager on duty 24 hours per day just simply press zero on the phone and we will take care of any issues you encounter during your stay. We’re sorry that on this stay. We regret that on this particular stay, we did not exceed your expectations, as that as our goal. Please give us another try and we look forward to seeing you again.

4/10 - 별로예요

Sherry

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I booked rooms 2 weeks ahead of time one disabled room for my elderly parents and our room with a king bed get to the hotel and no disability rooms for my parents and our room was a double beds instead of king bed what good is it to book rooms ahead of time when you don’t even get close to what you want
2023년 10월에 1박 숙박함
답변 제공: Guest Service 님, 2023년 10월 31일
Hello Sherry and thank you for choosing our hotel and taking the time to share your experience with fellow travelers! Today on our manager call we discussed this and we’re looking into it further. Sadly, it would appear that the guests who were occupying the handicap, accessible room unexpectedly, stayed beyond the length of their reservation. This made it impossible for us to honor the advanced reservation you had made. We understand firsthand the struggles that travelers with disabilities face on a daily basis, and we take that very seriously. We are sorry in this case that we were unable to accommodate your request and hope that you will give us another opportunity in the near future. I will reach out to you individually to discuss the details of the visit.

4/10 - 별로예요

Tracy

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 10월 1일
Hello and thank you for choosing our hotel for your recent stay. We apologize that on this stay your experience didn’t meet your expectations. Our standards are very high and we apologize that on this stay we missed the mark. The air conditioner you’d brought to our attention was recorded today as blowing air at 65 degrees when measured. The fan speed was adjusted to make sure you can now adjust it to medium, low, auto and high. Thank you again for your visit and we do look forward to hosting you again.

10/10 - 훌륭해요

Constance

2023년 9월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 10월 1일
Thank you very much for choosing the Super 8 by Wyndham in Arkansas City, Kansas. We have very high standards, and we are very pleased that during your stay, we met or exceeded your expectations. We look forward to hosting you again.

8/10 - 좋아요

Tim

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Guest Services 님, 2023년 10월 1일
Thank you very much for choosing the Super 8 by Wyndham in Arkansas City, Kansas for your recent stay. Our standards are very high and we are pleased to see that on this particular stay we met or exceeded your expectations. Thank you very much for reviewing your stay for other travelers and we look forward to seeing you again in Ark city.

10/10 - 훌륭해요

Annie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 7월 3일
Thank you for choosing to stay at the super eight by Wyndham in Arkansas City, Kansas! Thank you also for leaving a review for fellow travelers. We have high standards for our service team and we are very happy to see that we exceeded your expectations during this visit. We look forward to a return visit soon.

8/10 - 좋아요

Justin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The workers were friendly and helpful. They got us things that we asked for and got it to us in a reasonable time
2023년 6월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 7월 3일
Thank you very much for choosing to stay at the super eight by Wyndham in Arkansas City, Kansas. Thank you also for leaving a review for your fellow travelers. We are delighted to see that our service team is assisting people in a hospitable and timely manner as our standards are quite high, we’re very proud of our team. Thank you again, have a great summer and we look forward to seeing you again very soon.

8/10 - 좋아요

Barbara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 7월 3일
Thank you very much for choosing to stay at our hotel and for leaving a review for other travelers.

10/10 - 훌륭해요

Jose

2023년 5월에 1박 숙박함
답변 제공: Guest Service 님, 2023년 5월 22일
Thank you for visiting the Super 8 by Wyndham in Arkansas City Kansas and for taking the time to review your experience. We are delighted that our service Team exceeded your expectations and look forward to seeing you again soon.

2/10 - 너무 별로예요

Wendy

단체 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스
2nd time at this hotel. 1st time room wasn’t ready at check and had to wait for room to be cleaned. This time I called ahead to make sure room would be ready when we got there. The woman that answered the phone said my room was ready, but didn’t even ask for my name before she hung up. The room was not ready. We were asked to wait in my daughters room while it was supposedly being cleaned. After 15 minutes, we realized there wasn’t anyone in the room cleaning it. Went back down to let him know. He came up to check on it and said it was clean so we took our bags across the hall only to discover that it was filthy. Bed just had covers pulled up, toothpaste in the sink, food on the tables and can’t even mention the bathroom. The woman that was supposed to be cleaning and basically vanished and the front desk clerk did his best to get it cleaned up. The TV didn’t work, no screen at first, but we got it working eventually. The next morning, pink screen, no sound, never got it to work. I had booked 2 suites, you would have expected them to be identical, they were not. Was going to tell them about the broken TV at check out, but after waiting about 5-10 minutes in the lobby, no one showed up. Generally speaking the rooms are quiet and comfortable. They just need better staffing.
2022년 11월에 1박 숙박함
답변 제공: dee 님, 2022년 11월 12일
I sincerely apologize about all your troubles you had at the hotel. Please inform us if a tv does not work we so our best to fix it promptly. unfortunately we have had some new staff and they are still trying to learn every situation that can pop up at a hotel. please dont let this discourage you in staying with us again. feel free to call and talk directly with the manager when booking your next stay. Thank you

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pillows
I personally do not like huge pillows so my nights sleep was not good. Would be nice to have one smaller pillow in the 3 on the bed.
2022년 9월에 1박 숙박함
답변 제공: dee 님, 2022년 11월 12일
I apologize about this. We have been doing our best to arrange all the hotel pillows so there is a variety in each room. Please ask front desk next time to get you some diffrent pillows and they would be happy to help,Thank you

6/10 - 괜찮아요

Kveta

단체 여행
별로예요: 직원 및 서비스
2022년 9월에 1박 숙박함
답변 제공: Dee 님, 2022년 9월 19일
We enjoyed having you stay at the super8 in Ark city, I am truly sorry that the check in time was so long, it was a super busy weekend. We hope you can come back and stay agian

10/10 - 훌륭해요

Randy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Bathroom had a smell, otherwise all good
2022년 8월에 1박 숙박함
답변 제공: dee 님, 2022년 8월 9일
We apologize for the bad odor we will be sure to handle this issue immediately. Please come back and stay with us again.

6/10 - 괜찮아요

Jon

좋아요: 청결 상태
별로예요: 직원 및 서비스
Arkansas City Funeral
Room not ready, door keys didn’t work and only got one of two keys to work. Killed one spider.
2022년 6월에 1박 숙박함
답변 제공: Dee 님, 2022년 6월 10일
Sorry Jon that you had issues at check in, we try very hard for this to not happen, sometimes we have issues out of our control. We have pest control out monthly I will make sure this issue gets addressed. thank 'you, and hope you can come stay again soon.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bathroom needs repair/update grab bar gone. One small piece of soap
2022년 5월에 2박 숙박함
답변 제공: dee 님, 2022년 6월 10일
So sorry to hear you had issues from your stay, we are working as fast as we can to get our maintenance caught up, I apologize for any inconvience, we try hard not to rent rooms that has any maintenance issues if we are aware. thank you for letting us know! Hope you come stay agian soon.

10/10 - 훌륭해요

Kristi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Dickie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay.
Nice Clean location. Overall Decent place at good price. Only drawback the wifi was not working but they had a call in the company to check on problem.
2022년 4월에 1박 숙박함
답변 제공: dee 님, 2022년 6월 10일
Thank you for your comment, we work hard to get issues fixed as soon as we can. thank you, Hope to have you come stay again soon.

2/10 - 너무 별로예요

Shawn

2022년 4월에 3박 숙박함

10/10 - 훌륭해요

Cindy 님, Mulvane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, pleasant stay
2022년 2월에 1박 숙박함
답변 제공: DEE 님, 2022년 3월 24일
WE ARE VERY HAPPY THAT YOU HAD A GOOD STAY, AND HOPE YOU COME AGAIN. HAVE A GREAT DAY!

10/10 - 훌륭해요

Ellen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Best Super 8 that I have stayed at!
Very clean and comfortable beds with exceptional service. We couldn't get our TV to come on and I called the desk and within a couple of minutes someone came up and got it going.
2021년 11월에 1박 숙박함
답변 제공: DEE 님, 2021년 11월 23일
We are very happy to hear that you was very satisfied with your stay. We hope you sill stay with us again the next time your traveling through.

10/10 - 훌륭해요

Curtis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: DEE 님, 2021년 11월 19일
Thank you for the positive insights. We work hard everyday to do our best to accommodate all guests, If we can assist you in a future reservation please let us know.

6/10 - 괜찮아요

Sheri

좋아요: 직원 및 서비스, 편의 시설/서비스
Breakfast good. Coffee choice bad. Hard bed bad. Street noise hard to sleep at night next to highway, should have ask for a different room behind building.
2021년 10월에 1박 숙박함
답변 제공: DEE 님, 2021년 11월 4일
I AM SORRY YOU DIDNT ENJOY YOUR STAY. WE USE FOLGERS COFFEE., YOU COULD OF ASKED TO BE MOVED TO A DIFFERENT ROOM THAT YOU WOULD OF ENJOYED. I HOPE YOU STAY AT THE HOTEL AGAIN AND WE WILL DO OUR BEST TO ACCOMADATE YOU IN A QUIETER ROOM

4/10 - 별로예요

Ida

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overbooked
I reserved a room 3 weeks ahead of the date, and when I got there they said they were overbooked. The lady at the desk didn’t even make an effort to look up the reservation or anything. This was after driving 6 hours from Texas to see my daughter in college.
2021년 10월에 2박 숙박함
답변 제공: DEE 님, 2021년 11월 4일
I APLOGIZE THAT WE WAS OVERBOOKED THROUGH OUR ONLINE AGENTS. IT IS UNFORTUNATE WHEN THIS HAPPENS BECAUSE IT IS OUT OF OUR HANDS. I TRULY HOPE YOU TRY TO STAY AT OUR HOTEL., I AM WORKING ON THESE ISSUES SO THIS DOES NOT HAPPEN IN THE FUTURE. THE FRONT DESK STAFF DOES LOOK AT RESERVATIONS SEVERAL TIMES IN THERE SHIFT, BUT I WILL MAKE SURE I TALK WITH THEM ABOUT THIS ISSUE

8/10 - 좋아요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Disappointed
They were overbooked but we were still able to get a room. The shower and TV didn’t work and the smoke detector was hanging from the ceiling. Won’t stay again.
2021년 10월에 1박 숙박함
답변 제공: DEE 님, 2021년 10월 31일
I AM SORRY TO HEAR YOU WAS UNHAPPY. AND THAT YOUR ROOM WASNT WORKING IN PROPER ORDER. I WISH THAT YOU WOULD OF SAID SOMETHING AT THE HOTEL AND WE COULD HAVE MOVED YOU SO YOU WAS COMFORTABLE, WE PROMISE TO DO OUR BEST TO MAKE YOUR NEXT STAY MUCH BETTER.

8/10 - 좋아요

Noah

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
It was okay
Although the room was not clean. The stay was pleasant and the people were friendly.
2021년 10월에 2박 숙박함
답변 제공: DEE 님, 2021년 10월 31일
I AM SORRY TO HEAR THAT YOU WAS UNHAPPY, AND YOUR ROOM WAS NOT CLEAN. WE DO OUR BEST TO HAVE ALL OUR ROOMS AS PERFECTLY CLEAN AS WE CAN. WE SURE HOPE YOU COME BACK AND YOUR STAY WILL BE BETTER.

2/10 - 너무 별로예요

REGENIA

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We made reservations on 8-22-21 for 2 rooms for 9-25-21. When we tried to check in a little before 3:00p on 9-25-21 we were told there were no rooms available. I paid $9.00 extra to guarantee the rooms.We never checked in but I was told by the manager that I had already been billed by Experian. This is unaccetable service. We felt that our rooms had been given to someone who needed them for two nights rather than one. This is not the first bad experience we have had with this hotel.
2021년 9월에 1박 숙박함
답변 제공: DEE 님, 2021년 11월 4일
I AM SORRY YOU HAD A BAD EXPERIENCE . IT IS UNFORTUNATE WHEN WE HAVE MAINTENANCE ISSUES AND DONT HAVE THE ROOMS OR ONLINE OVER BOOKS US. WE ARE TRYING VERY HARAD SO THIS DOES NOT HAPPEN IN THE FUTURE AND HOPE YOU TRY OUR HOTEL AGAIN AND YOUR STAY WILL BE GOOD

8/10 - 좋아요

Kelly S

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Nice big and clean room. No maid service for the next day. Breakfast wiped out on Sunday morning by previous group.
2021년 9월에 2박 숙박함
답변 제공: DEE 님, 2021년 10월 31일
SORRY TO HEAR YOU HAD NO MAID SERVICE, WITH COVID THEIR HAS BEEN A FEW CHANGES TO THAT SCHEDULE. PLEASE NOTIFY THE FRONT DESK AND THEY COULD OF HELPED. HOPE TO SEE YOU AGAIN.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our short stay
Upon arrival I was told there were no rooms available regardless of our reservation. That was a problem, but, the person who told us that helped to find a room and get it cleaned for our stay. Other than having to fret over a room it was a happy stay. BNSF Railways contracts with this hotel so there rooms are always full.
2021년 9월에 1박 숙박함
답변 제공: DEE 님, 2021년 10월 31일
IM SORRY YOU HAD A MOMENT OF WORRY. WE ALWAYS DO OUR BEST TO ACCOMODATE ALL GUEST. HOPE TO SEE YOU AGAIN.

10/10 - 훌륭해요

Roy

2021년 8월에 3박 숙박함

8/10 - 좋아요

Vallie

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pet friendly
2021년 8월에 3박 숙박함

8/10 - 좋아요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not sure if I missed the info or what but the narrow stairway to our upstairs room wasnt the best but the room was nice. They were having some staffing issues and there was a huge group of railroad workers in town so it was a bit hectic.
2021년 8월에 2박 숙박함
답변 제공: deanna 님, 2021년 8월 22일
Sorry to hear you had difficulty getting up the stairs. we also have stair ways at the end of both hallways. We do have the railroad contract and it does get a little hectic. Sorry for any inconvenience if there is anything we can do for you while your staying at the Super8 please let us know, thank you,

10/10 - 훌륭해요

Brandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2021년 6월에 1박 숙박함
답변 제공: dee 님, 2021년 6월 30일
Thank you for taking time to do the review we appreciate it. please book your stay with us agian.

10/10 - 훌륭해요

Marilyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A little bit of home
This was a great place to stay! Would definately recommend it!
2021년 6월에 1박 숙박함
답변 제공: dee 님, 2021년 6월 30일
thank you so much for your review. we do our best to make your stay great! we hope that you book another stay with us soon! have a great 4th of july..

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in clerk was having a discussion with someone else, and took 5 minutes to quit talking to wait on me. Bathtub wasn't clean, still had hair from previous use. Door cards didn't work for outside door, and quit working on inside door before our stay was over.
2021년 5월에 1박 숙박함
답변 제공: D 님, 2021년 5월 22일
WE ARE SORRY TO HEAR ABOUT YOUR EXPERIENCE, I WILL TALK WITH ALL STAFF. SO WE CAN ADDRESS THIS ISSUE WITH FUTURE GUEST. THANK YOU

8/10 - 좋아요

Francisco 님, Ciudad de México

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good hotel, small, clean, well serviced. good location
2021년 1월에 2박 숙박함
답변 제공: Frontdesk 님, 2021년 1월 14일
Thank you for your positive review. We strive to provide you best stay experience.

4/10 - 별로예요

Clifton

별로예요: 직원 및 서비스, 객실의 편안함
2020년 10월에 1박 숙박함

8/10 - 좋아요

Rose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 9월에 2박 숙박함
답변 제공: Frontdesk 님, 2020년 9월 8일
Thank you for your positive rating. Hope to serve you again.

8/10 - 좋아요

Traci

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
clean, comfortable stay
This is a small hotel just on the edge of town. The rooms were clean and beds comfortable. They served a warm breakfast, which is difficult to find at times right now.
2020년 8월에 1박 숙박함
답변 제공: Staff 님, 2020년 8월 31일
Thank you for positive review. We are doing our best service and keeping the hygiene.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 8월에 2박 숙박함
답변 제공: Staff 님, 2020년 8월 31일
Thank you

10/10 - 훌륭해요

Charlie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No elevator. Little tough getting to second floor
2020년 6월에 2박 숙박함
답변 제공: n/a 님, 2020년 6월 30일
Good morning Charlie, Hope you're having a great day! Just wanted to reach out & thank you for taking the time to give us your insight on your stay at the Super 8 in Arkansas City,Ks Do come again. Stay safe. Pamela