For a 4 star hotel, they should do much better. Would not reccommend. Clean rooms, however their digital platforms did not allow to order room service, or even contact the front desk. There was no climate control in the rooms. Tvs were old, all digital I fo was incorrect- and there were no room service menús. When we asked for support, the front desk staff were rude and unhelpful. They didn't seem to care. In fact, nobody offered to help us get the app, and there was no apology for any of our experience.