숙박 시설 정면

푼토 디 오로 레지던스 여행 후기

2.5 out of 5
푼토 디 오로 레지던스
Tanki Leendert 121-K, Oranjestad

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 181개 이용 후기 중 59개" "
평점 8 - 좋아요. 181개 이용 후기 중 80개" "
평점 6 - 괜찮아요. 181개 이용 후기 중 22개" "
평점 4 - 별로예요. 181개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 181개 이용 후기 중 9개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Pier

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
The hosts are super hosts, any issue is resolved right away! Very friendly and easy to approach
2024년 3월에 16박 숙박함

8/10 - 좋아요

Stephane

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Les plus: chambre fermée séparée et une autre pièce pour salon/salle à manger/cuisine. 2 climatisateurs séparées. Piscine nettoyée à chaque jour. Eau propre et limpide. Personnel: gentil, rapide et efficace. Hôtel en rénovation, donc esthétiquement ... Un peu loin de tout.
2024년 3월에 12박 숙박함
답변 제공: Front desk 님, 2024년 4월 9일
Thank you for your review. We hope to welcome you back again once the renovations are complete.

10/10 - 훌륭해요

Jose

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
El citio es acogedor y seguro. Los empleados son atentos.
2024년 3월에 4박 숙박함
답변 제공: Front desk 님, 2024년 4월 8일
Thank you for your review! we hope to welcome you back soon for another pleasant stay.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was really nice and well maintained and the management was really helpful and communicative. The onsite car rental was also great and very easy. Good location close to everything. Would stay again and highly recommend!
2024년 3월에 6박 숙박함
답변 제공: Front desk 님, 2024년 4월 8일
"Thank you very much, Brian! We're happy to hear that you had a pleasant stay with us. It was a pleasure having you, and perhaps we'll see you again next time.

8/10 - 좋아요

ERNESTO GINO

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Las personas muy amables
2024년 3월에 9박 숙박함
답변 제공: Front desk 님, 2024년 3월 20일
Thank you very much! It was a pleasure having you.

10/10 - 훌륭해요

Ghivet

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing service ,hotel apartments and sparkling clean units and pool area the owner is amazing and his son as well !!!we where 3 and different ages and loved it will go again ❤️
2024년 3월에 4박 숙박함
답변 제공: Front desk 님, 2024년 3월 18일
Thank you very much, we are glad to hear that you enjoyed your stay with us. It was a pleasure having you!

6/10 - 괜찮아요

Richard

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Logement très sale
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Roberto

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mejorar el agua de la picina por favor
2024년 1월에 8박 숙박함

4/10 - 별로예요

dean

단체 여행
좋아요: 편의 시설/서비스
Property owner is a nice guy. But his son is an a..hole. The toilet was stuck and he asked me to go and unplug it toilet myself. I had to remind him I'm still a PAYING guest
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Wendy

2024년 1월에 10박 숙박함

6/10 - 괜찮아요

Leonardo

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mal internet.
2024년 2월에 4박 숙박함

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태
Like that it is off the beaten path and has cooking facilities and a nice pool. Manager is always on site and works hard to address any issues that may arise.
2024년 1월에 14박 숙박함
답변 제공: Front desk 님, 2024년 3월 14일
Thank you for the review. It was a pleasure having you!

8/10 - 좋아요

Juan Sebastian

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
He was a good place and nice and quiet
2023년 12월에 5박 숙박함
답변 제공: Front desk 님, 2024년 1월 19일
Thank you, it was a pleasure having you.

8/10 - 좋아요

Marsha s

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Robert Oliver

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 8박 숙박함

6/10 - 괜찮아요

ALTARIQ 님, Paramus

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The property is ok at best. 1st you need a rental car wherever you stay on the island. The area around property look run down. The property itself is under renovation but our (4) days there we did not see any worker (as if they ran out of money). The room was clean (but a very hard bed) the website pictures of site needs to be updated. It loom like they are using pictures from grand opening
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Terrance

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Aljay

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Andreas

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 2박 숙박함

8/10 - 좋아요

Ramona

2023년 9월에 4박 숙박함
답변 제공: Punto di Oro Manager & Front desk staff 님, 2023년 10월 10일
Thank you, Ramona! We're delighted to hear you enjoyed your stay. We hope to welcome you back soon!

8/10 - 좋아요

Shade

2023년 3월에 6박 숙박함

8/10 - 좋아요

Ernest

2023년 2월에 11박 숙박함

8/10 - 좋아요

Roeland

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The apartment is basic and ok. The staff is friendly.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

juan carlos

좋아요: 청결 상태, 객실의 편안함
Excelente estadía
La estadía fue perfecta, muy buena atención y el sitio 10/10 la piscina súper limpia y sobre todo mucha seguridad
2023년 2월에 4박 숙박함

8/10 - 좋아요

Mark

연인과의 여행
별로예요: 편의 시설/서비스
Nice to be able to cook rather than eat out all the time. Pool was nice and there was a nice grill and gazebo for us to use. Staff was friendly and nice.
2023년 2월에 7박 숙박함
답변 제공: Punto di Oro Manager & Front desk staff 님, 2023년 10월 10일
Thank you, Mark! We're glad you enjoyed the convenience of having a kitchen in your room and that you liked our pool, grill, and gazebo. We try our best to provide the best service.. we look forward to hosting you again!

8/10 - 좋아요

Freddy

2023년 1월에 1박 숙박함

8/10 - 좋아요

Andreas

출장 여행
좋아요: 청결 상태, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Staff Punto di Oro 님, 2022년 12월 5일
Thank you for stay and we hope to see you soon.

8/10 - 좋아요

alfredo

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
hard to find need better indications, we love the place clean with all you need to make your stay perfect
2022년 11월에 10박 숙박함
답변 제공: Punto di Oro front desk staff 님, 2022년 11월 28일
We appreciate you staying with us. Have a wonderful week.

10/10 - 훌륭해요

alberto

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles goed je moet auto huren ok
2022년 10월에 14박 숙박함
답변 제공: Punto di Oro front desk staff 님, 2022년 10월 25일
Hartelijk dank voor uw review. Het was fantastisch om u hier bij ons te hebben. We hopen u snel weer terug te zien. Groeten Erika

8/10 - 좋아요

Roderick

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2022년 10월에 3박 숙박함
답변 제공: Punto di Oro Manager & Front desk staff 님, 2022년 10월 25일
Thank you Roderick for rating us. We appreciate it. It was great having you and we are looking forward to see you back soon. Kind regards, Erika

10/10 - 훌륭해요

Rolin

2022년 10월에 4박 숙박함

8/10 - 좋아요

Andreas

단체 여행
좋아요: 청결 상태, 객실의 편안함
2022년 8월에 4박 숙박함
답변 제공: Punto di Oro staff 님, 2022년 8월 31일
Dear Andreas, Thank you very much for rating us. We appreciate it. It was great having you. We hope to welcome you back.Kind regards,

6/10 - 괜찮아요

Nicolas

가족 여행
unpleasant Vacation stay
we arrived the key was left inside the apartment ,First thing the glass doors going out the back had no lock, no hot water i ask they told me the boilers don't work . in 3 occasions had to kill 3 large ROACHES , on the second night of stay my daughter found a baby Lizard in her bed. we told them the last day she had no words out her mouth, will never stay there again .
2022년 7월에 7박 숙박함

10/10 - 훌륭해요

pervaiz

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Privacy
2022년 7월에 4박 숙박함

10/10 - 훌륭해요

Jolanta

좋아요: 청결 상태, 객실의 편안함
Nice apartment
Very nice place. Big pool. Laundry on site. Spacious and comfortable apartment with separate bedroom . Fully equipped kitchen . Little bit far from the beach, but takes about 5-10 min with the car . Would definitely stay there again
2022년 7월에 8박 숙박함
답변 제공: Punto di Oro front desk staff 님, 2022년 7월 14일
Dear Jolanta, Thank you very much for your review. We are happy that you had a good time. We are looking forward to having you back soon. Sunny Greetings,

4/10 - 별로예요

Marc 님, Santa Cruz

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay everything was great, but they need to improve to self check in.
2022년 6월에 2박 숙박함
답변 제공: Punto di Oro staff 님, 2022년 6월 30일
Dear Marc, we are sorry to hear that and we will definitely work on this.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
2022년 4월에 5박 숙박함
답변 제공: Kris 님, 2022년 4월 27일
Thank you very much. We hope to see you soon. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

8/10 - 좋아요

Samira

가족 여행
좋아요: 청결 상태
The TV signal was terrible and it is absurd that they only give one key for an apartment with 4 adults, you cannot do this unless the reception is open 24 hours which is not the case
2022년 4월에 4박 숙박함
답변 제공: Punto Di Oro Staff 님, 2022년 4월 26일
Thank you for taking the time to leave us such a great compliment. We appreciate your review for improving our services. Take care, be safe we hope to see you very soon!

2/10 - 너무 별로예요

Kenneth W

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no coffee maker no ice maker 15 motorcycles parked in the pool area so of course there was no lounge chairs by the pool not as portrayed by Expedia pictures
2022년 3월에 7박 숙박함
답변 제공: Punto di Oro staff 님, 2022년 4월 1일
Hi Kenneth, I’m sorry to hear that our staff wasn’t able to provide you with all the information. I will be sure to pass your feedback on, and we’ll work on improving every information's for our customer service in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review! Take care and stay safe.

10/10 - 훌륭해요

Perfecto

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Punto di Oro Hotel/Residences is great for a family on a budget. The area is safe, the staff is great. A big thank you to Kris from the front desk and to the owner Prakresh. This location is centrally located. The furtherest I had to drive was 30 minutes. To the main strip in Palm Beach it's just a 15 minute drive. Super convenient! Would definitely go back.
2022년 3월에 6박 숙박함
답변 제공: Kris 님, 2022년 3월 29일
Thank you very much. And thanks so much for sharing your experience with us. We hope to see you soon. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 - 훌륭해요

john

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property! You just have to make sure you have a car. Staff is super and give you there all !!!!!
2022년 1월에 21박 숙박함
답변 제공: Dea 님, 2022년 3월 13일
Thank you John and Karen for staying with us. It was our pleasure hosting you both! Hopefully we see you both back soon! Stay safe and take care :)

8/10 - 좋아요

David

좋아요: 청결 상태, 객실의 편안함
Punto di Oro Stay
The facilities and room were about what you would expect not staying on the resort and being an older property. Everything was clean and kept up. The main area pretty much looks like the pics that are put up. Very simple and quaint. We did find a broken toilet seat upon arrival which was fixed immediately. Staff was responsive and helpful. Only real downfall (maybe for some) was there was never any hot water...unless you wanted to wait until 2pm every day for showers. Other than that we enjoyed the stay. We are active people and did exploring but if we were to go back and just do more relaxation, we would probably look to do a resort that has many more amenities for that purpose.
2021년 12월에 9박 숙박함
답변 제공: Dea 님, 2022년 1월 14일
Hi David, thank you very much for your kind words! We hope you enjoyed your stay and the island of Aruba. Take care and stay safe and we hope to see you both back at Punto di Oro.

2/10 - 너무 별로예요

liliana

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible experience with receptionist at the lobby while checking in and checking out. His is John and he was impolite, not professional and so rude to me and my husband. He neither follow Aruba Covid protocols because he wasn’t wearing mask when we were wearing. He didn’t gays the printing from the Covid negative results to take to the airport because he was with other guess who came after us so he didn’t respect us at all. I am wondering if he did this because my husband and I we are Americans because he sent us outside to wait while 2 other guests who were not Americans were inside the office when we were before the. We feel discriminated by him because we are Americans, he was totally impolite with us.
2021년 12월에 1박 숙박함
답변 제공: John 님, 2022년 1월 10일
I'm gonna take the time to respond to this public review because it is absolutely false. First of all it disappoints me to read such a review because it is not true. I was not rude or disrespectful to Liliana & her husband not once and not ever to other guests. You can't say I don't follow "Aruba Covid protocols" because we are working so we are not obligated to wear masks. We are also sitting behind a plastic curtain which creates a barrier between us and guests at the front desk. I did print the Covid results for Liliana & her husband, but they walked away due to their impatience. About the guest that you say came after you, he came BEFORE you to return a vehicle and I went outside to check the car and when I came back inside with him you guys had just entered the office. So yes, he was BEFORE you. Liliana's husband had started verbally attacking the other guest claiming that he "jumped the line". You can't claim that I did not respect you. It's actually the other way around; you did not respect me or the other guest. The reason I asked you to wait outside is because the office was filling up with people and you only had to wait for me to bring you your Covid test results so you had no urgent reason to be INSIDE the office. This has NOTHING to do with discrimination. I deal with all sorts of nationalities on a daily basis so my job requires me to be the OPPOSITE of discriminatory. I actually enjoy American culture as well as Latin culture and/or Dutch culture as I deal with these all day every day. My experience with these guests is that, unfortunately, they are very difficult and non-cooperative. Other guests who have witnessed their behavior would agree on this. I speak for all those who work in the service industry and have to deal with these type of guests who will try to tarnish your name and reputation because they themselves are difficult and have a big ego. To summarize I hope other front desk agents at wherever Liliana & husband might travel to in the future do not fall victim to these types of mistreatments. Other guests who I have dealt with will all disagree that I am disrespectful, impolite, discriminatory or whatever false label you guys may have given me.

8/10 - 좋아요

chigozie

2021년 12월에 4박 숙박함

10/10 - 훌륭해요

NORMA

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly,happy to help,I would love to have a blow dryer in the bathroom and maybe a safe box in the room,but the place was safe,clean and we have a good stay. I will return in the future.
2021년 12월에 4박 숙박함
답변 제공: John 님, 2022년 1월 11일
Thank you for your kind review Norma! Just so you know the room does have a safe box but the key has to be requested at the front desk. I know that unfortunately this wasn't offered to you... but glad to hear that you'll be returning!

8/10 - 좋아요

Tony

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in, helpful staff.
2021년 12월에 3박 숙박함
답변 제공: John 님, 2022년 1월 11일
Thank you for your review Tony. Hope to have you again!

10/10 - 훌륭해요

Melania

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
That was clean, the receptionist was friendly, security service was good. I loved it.
2021년 9월에 5박 숙박함
답변 제공: Punto di Oro staff 님, 2021년 9월 29일
Hi Meliana, Great having you as our guest, and glad to know that you did had a wonderful time. Hope to see you back soon on the island. Take care and be safe

10/10 - 훌륭해요

Andreas

출장 여행
좋아요: 청결 상태, 객실의 편안함
2021년 7월에 5박 숙박함
답변 제공: Kris 님, 2021년 7월 26일
Thank you for the great ratings.

10/10 - 훌륭해요

Andreas

출장 여행
좋아요: 청결 상태, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Kris 님, 2021년 7월 21일
Good Morning Andreas, Thank you for your rating and do hope to see you back again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 6월에 13박 숙박함
답변 제공: Kris 님, 2021년 7월 21일
Dear Sir / Madam, We thank you for your review and do hope to see you back again soon.