로비

베이몬트 바이 윈덤 애슈빌/빌트모어 빌리지 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 570개" "
평점 8 - 좋아요. 1003개 이용 후기 중 302개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 87개" "
평점 4 - 별로예요. 1003개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 18개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: b 님, 2024년 4월 16일
Thank you for choosing to stay at the Baymont Inn, we are glad you had a pleasant stayKind regardsmanagement

8/10 - 좋아요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay when visiting Asheville. Close to the Biltmore Estate entrance.Decent breakfast with other dining within a short walk
2024년 4월에 3박 숙박함
답변 제공: b 님, 2024년 4월 15일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay.Kind regardsManagement

10/10 - 훌륭해요

Aliya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff!
2024년 4월에 2박 숙박함
답변 제공: b 님, 2024년 4월 15일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay.Kind regardsManagement

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was efficient and thoughtful in meeting our needs. The breakfast was the best. The housekeeping staff was pleasant and efficient.
2024년 4월에 3박 숙박함
답변 제공: b 님, 2024년 4월 12일
We thank you for choosing to stay at the baymont Inn. Thank you for your feedback. We are glad you had a pleasant stay and your expectations were met. Should you be visiting Asheville in the future we hope you will consider staying at the Baymont.Kind regardsManagement

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great breakfast choices
2024년 4월에 2박 숙박함
답변 제공: b 님, 2024년 4월 11일
Thank you for choosing to stay at the Baymont Inn, glad you enjoyed the breakfast. Hope we can be of service again in the future.Kind regardsManagement

8/10 - 좋아요

Sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Worth the price. Short drive to Biltmore. The breakfast offerings were among the best I've ever had at a hotel! The staff were very polite, and saved me when I left my car keys in the lobby. Only complaints are noise from the connecting room, and that it's a pain to get out of the parking lot onto US 25.
2024년 4월에 2박 숙박함
답변 제공: b 님, 2024년 4월 9일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. Sorry about the noise disturbance from the adjoining room. We do our best to assign these interconnecting rooms to guests with multiple rooms unless of course when we are sold out. Happy to hear you enjoyed the breakfast.Kind RegardsManagement

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All Good
2024년 3월에 1박 숙박함
답변 제공: b 님, 2024년 4월 8일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

10/10 - 훌륭해요

Flora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a great stay in Baymont, it’s very clean and close to everyplace we go. I love their breakfast and the staffs are nice and helpful. I will definitely come back when we visit Ashville again. Highly recommended!
2024년 4월에 2박 숙박함
답변 제공: b 님, 2024년 4월 8일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are thrilled you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

6/10 - 괜찮아요

Ron

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff weren’t particularly friendly. Lobby small. Room too small for two queen beds. No room for two open suitcases. Water pressure low in shower. Rooms were clean and modern!
2024년 4월에 2박 숙박함
답변 제공: b 님, 2024년 4월 8일
We are disappointed we did not meet your expectations . Our goal is to provide a friendly and efficient service to all of our guests all of the time. On this occasion we failed and offer our sincere apologies. Thank you for informing us re the water pressure, our maintenance department has been alerted to look into this. Kind RegardsManagement

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property very close to Biltmore. The hotel was very clean and in a great location. Recommend!
2024년 3월에 2박 숙박함
답변 제공: b 님, 2024년 4월 8일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are thrilled you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

8/10 - 좋아요

Joel 님, Washington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. A couple minutes from Biltmore Estate, shops and restaurants as well.
2024년 3월에 1박 숙박함
답변 제공: b 님, 2024년 4월 3일
thank you for choosing to stay with us and thank you for your feedback,Kind RegardsManagement

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved how quiet it was.
2024년 3월에 2박 숙박함
답변 제공: b 님, 2024년 3월 27일
Thank you for choosing to stay at the Baymont Inn, we are glad you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

10/10 - 훌륭해요

Pia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You can tell that the manager is treating well his employees because I don't have any complaint whatsoever. It was a pleasant stay.
2024년 3월에 1박 숙박함
답변 제공: b 님, 2024년 3월 25일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback. We are glad you had a pleasant stay and your expectations were met. Looking forward to the next opportunity to be of service.Kind RegardsManagement

8/10 - 좋아요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was conveniently located and the staff were friendly and helpful. The hotel is a bit outdated and could use some updates. The furniture in the lobby was worn, the coffee station in lobby was an old table. The rooms were neat and the bathrooms were well appointed, but the carpeting was old and worn. We had a comfortable stay and did like the easy parking and location.
2024년 3월에 2박 숙박함
답변 제공: b 님, 2024년 3월 18일
Thank you for choosing to stay at the Baymont Inn and thank you for your feedback.We acknowledge the hotel is due for a facelift. The owning company is actively working with interior designers and hope to start a refurbishment program after the season.Kind Regardsmanagementkind Regards.Management

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely clean and friendly staff
2024년 3월에 1박 숙박함
답변 제공: b 님, 2024년 3월 14일
Thank you for staying with us and thank you for your feedback. We are thrilled you had a pleasant stay. We look forward to be of service in the future.Kind RegardsManagement.

2/10 - 너무 별로예요

Heather

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Extremly noisy, sirens all night, rooms say they are smoke free, but the guest in the room next to us smoked all night and our belonging all smelt like smoke. Kids ran up and down hall all night making tons of noise. When we wanted to check out and go home early because our room and belongs smelled, they refused to refund us the night.
2024년 3월에 2박 숙박함
답변 제공: b 님, 2024년 3월 4일
Dear Heather, Thank you for your feedback, I am extremely disappointed we failed to meet your expectations and offer my sincere apologies.as a small token of compensation and considering this an isolated incident, I have arranged to offer you a refund on the 2nd night stay. As this was a prepaid to a third party you will have to follow up with them for a refund.Once again please accept my sincere apologies for this inconvenience.Kind regardsManagement

10/10 - 훌륭해요

Terrie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean, beds comfy. I was concerned being by the elevator but never heard it. Hot breakfast was good. Price was fair. My only concern is very tight parking spaces. I cant speak for any other Baymont but this one was excellent.
2024년 2월에 2박 숙박함
답변 제공: b 님, 2024년 2월 19일
Thank you for your feedback, we are thrilled you had a pleasant stay. Hope we can be of service again.Kind RegardsManagement

4/10 - 별로예요

Andrew

별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: b 님, 2024년 2월 16일
Thank you for your feedback, It appears we did not meet your expectations and offer our sincere apologies. To help us address your concerns and implement corrective measures, would you kindly provide us with details of where we failed.Kind RegardsManagement

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We found a clothes tag and another paper in our room on check in but other than that everything was clean, smelled good and the breakfast was good every morning as well. My family enjoyed the inside pool and jacuzzi and would recommend to family and friends. We will more than likely stay here again
2024년 2월에 3박 숙박함
답변 제공: b 님, 2024년 2월 12일
Thank you for your feedback, we are pleased you had a pleasant stay. I am disappointed to hear your room was not detail cleaned and offer my apologies. I will discuss this with the Housekeeper so we avoid a situation like this happening again.Kind regardsManagement

10/10 - 훌륭해요

Katharine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice facility and very reasonably priced
2024년 1월에 1박 숙박함
답변 제공: Christina 님, 2024년 2월 6일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

Rachel

2024년 1월에 2박 숙박함
답변 제공: b 님, 2024년 3월 25일
Thank you for choosing to stay at the Baymont Inn, we are pleased you had a pleasant stay and hope we can be of service again.Kind RegardsManagement

10/10 - 훌륭해요

cheri

Rooms are very clean and comfortable! Will definitely book a stay here again!!
2024년 1월에 1박 숙박함
답변 제공: b 님, 2024년 1월 22일
Thank you for choosing to stay at the Baymont Inn, we are pleased you had a pleasant stay and your expectations were met. We look forward to the opportunity to be of service in the future.Kind RegardsManagement

8/10 - 좋아요

Jim

출장 여행
Carpet was old and dirty. Had to set thermostat at 78 to stay warm. Commodes were very low like for kids.
2024년 1월에 2박 숙박함
답변 제공: b 님, 2024년 1월 17일
Thank you for your feedback. We have noted your comment re the carpet and our maintenance department had the carpet steam cleaned. Kind regardsmanagement

10/10 - 훌륭해요

Virginia

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: b 님, 2024년 1월 17일
Thank you for your feedback, we are pleased that you had a pleasant stayKind regardsManagement

8/10 - 좋아요

Ilse

가족 여행
2024년 1월에 2박 숙박함
답변 제공: Christina 님, 2024년 1월 10일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Christina 님, 2024년 1월 9일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

2/10 - 너무 별로예요

Linda

2024년 1월에 1박 숙박함
답변 제공: Christina 님, 2024년 1월 9일
Thank you for choosing to stay with us. We are disappointed we didn't meet your expectations. To help us understand where we failed so we can implement corrective measures, we would greatly appreciate if you could tell us where we failed. We look forward to hear from you.

10/10 - 훌륭해요

Pam

좋아요: 편의 시설/서비스
Easy and fast check-in. Quiet except the sirens that you hear on the nearby highway.
2024년 1월에 2박 숙박함
답변 제공: Christina 님, 2024년 1월 9일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

amir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Great location to restaurants and sights easy access to the downtown
2023년 12월에 1박 숙박함
답변 제공: Christina 님, 2024년 1월 9일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

6/10 - 괜찮아요

LeAnn

2023년 12월에 2박 숙박함
답변 제공: Christina 님, 2024년 1월 5일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

8/10 - 좋아요

Samuel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Christina 님, 2024년 1월 5일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the few hotels in Asheville with a hot tub which is really weird. Front desk staff was very nice. I got a good deal on the rate too--who doesn't like that?
2023년 12월에 1박 숙박함
답변 제공: Christina 님, 2024년 1월 5일
Thank you for staying with us and thank you for your feedback and kind words. We are thrilled you had a pleasant stay and look forward to be of service again, should you visit Asheville.

10/10 - 훌륭해요

Noelle

2023년 12월에 1박 숙박함
답변 제공: Christina 님, 2024년 1월 2일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

Stacey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great clean location near the Biltmore!
2023년 12월에 1박 숙박함
답변 제공: Christina 님, 2023년 12월 27일
Thank you for staying with us and thank you for your feedback and kind words. We are thrilled you had a pleasant stay and look forward to be of service again, should you visit Asheville.

10/10 - 훌륭해요

Milena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mic
2023년 12월에 1박 숙박함
답변 제공: Christina 님, 2023년 12월 29일
Thank you for staying with us and thank you for your feedback and kind words. We are thrilled you had a pleasant stay and look forward to be of service again, should you visit Asheville.

10/10 - 훌륭해요

Trisha

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The Baymont Wyndham is a very nice place to stay and the pillows are fantastic. Very close to the Biltmore and have stayed 2 different times at Baymont Wyndham.
2023년 12월에 1박 숙박함
답변 제공: Christina 님, 2023년 12월 28일
Thank you for staying with us and thank you for your feedback and kind words. We are thrilled you had a pleasant stay and look forward to be of service again, should you visit Asheville.

6/10 - 괜찮아요

John C 님, Round Rock

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The site was old and dated but still nice and clean.
2023년 12월에 4박 숙박함
답변 제공: Christina 님, 2023년 12월 25일
Thank you for your feedback, I am disappointed we did not meet your expectations fully when you recently stayed at the Baymont Inn. We acknowledge the hotel is due for an upgrade. In fact we had a soft refurbishment program scheduled, but then COVID prevented us from proceeding. After COVID the supply chain issue delayed the program even further. We started the program in the winter of 2023. We hope you will give us the opportunity to service you better in the future.

10/10 - 훌륭해요

tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Christina 님, 2023년 12월 25일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

JOHN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Christina 님, 2023년 12월 25일
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Asheville/Biltmore Village. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

Pattie

좋아요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Christina 님, 2023년 12월 21일
Thank you for the positive feedback. Hope to be of service to you again should you visit Asheville.

8/10 - 좋아요

Randall

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The heat was a issue not staying steady temperature.
2023년 12월에 2박 숙박함
답변 제공: Christina 님, 2023년 12월 20일
Thank you for alerting us to the temperature issues. Maintenance has addressed the issue. We do sincerely apologize for the inconvenience faced and do hope you will give us the opportunity to serve you better in future.

10/10 - 훌륭해요

HEATHER 님, Lupton City

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for our stay!
2023년 12월에 1박 숙박함
답변 제공: Christina 님, 2023년 12월 19일
Thank you for the positive feedback. Thrilled you had a pleasant stay and do hope to be of service again should you visit Asheville.

10/10 - 훌륭해요

Shari 님, Stony Creek

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly staff, and prompt service!
2023년 12월에 2박 숙박함
답변 제공: Christina 님, 2023년 12월 18일
Thank you for your feedback we are thrilled you had a pleasant stay. Looking forward to be of service again.Kind regards Front Desk

8/10 - 좋아요

Connie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was close to biltmore
2023년 12월에 1박 숙박함
답변 제공: Christina 님, 2023년 12월 18일
Thank you for the positive feedback . We are thrilled that you had a pleasant stay with us . Looking forward to be of service again should you visit Asheville.Kind regards Front Desk

8/10 - 좋아요

Paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stay at this hotel every time we visit Asheville. It's clean, comfortable and convenient. Also, very affordable.
2023년 12월에 2박 숙박함
답변 제공: Christina 님, 2023년 12월 18일
Thank you for your feedback we are glad you had a pleasant stay. Look forward to be of service again.Kind regards Front Desk

6/10 - 괜찮아요

Rick

가족 여행
좋아요: 직원 및 서비스
biltmore
room was small put me right at elevator load road nose was load
2023년 12월에 2박 숙박함
답변 제공: Christina 님, 2023년 12월 18일
Thank your for the feedback. We are disappointed that you were inconvenienced by your room placement by the elevator and do sincerely apologize. If you had expressed this concern with the front desk I am sure that they would have found a way to accommodate you in another room. Hope to be better be of service to you in future.Kind Regards Front Desk

10/10 - 훌륭해요

Crystal

2023년 12월에 1박 숙박함
답변 제공: Christina 님, 2023년 12월 18일
Thank you for your feedback we are glad you had a pleasant stay. Look forward to be of service again.Kind regards Front Desk

10/10 - 훌륭해요

Larry

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Christina 님, 2023년 12월 18일
Thank you for your feedback we are glad you had a pleasant stay. Look forward to be of service again.Kind regards Front Desk

10/10 - 훌륭해요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: b 님, 2023년 12월 12일
Thank you for your feedback, we are glad you had a pleasant stay. Hope we can be of service againKind RegardsManagement

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older but clean . Road very close busy and noisy
2023년 12월에 1박 숙박함
답변 제공: b 님, 2023년 12월 11일
Thank you for choosing to stay with us and thank you for your feedback. We acknowledge the hotel is due for an upgrade. In fact we had a soft refurbishment program scheduled, but then COVID prevented us from proceeding. After COVID the supply chain issue delayed the program even further. We aim to begin the program sometime in 2024.Kind regardsManagement