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힐튼 가든 인 애쉬빌 다운타운 여행 후기

3 out of 5
힐튼 가든 인 애쉬빌 다운타운
309 College St, Asheville, NC

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 734개 이용 후기 중 508개" "
평점 8 - 좋아요. 734개 이용 후기 중 164개" "
평점 6 - 괜찮아요. 734개 이용 후기 중 39개" "
평점 4 - 별로예요. 734개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 734개 이용 후기 중 7개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
티비가 말썽
티비 고장으로 두번이나 수리부탁 전화를 했으나 한시간 지나 기사가 왔고 결국 고치지 못해 방을 바꾸어 주었는데 원래방보다 작고 좋지 않은 방으로 바꾸어줘서 기분이 상했다

10/10 - 훌륭해요

Beatrice 님, Lake Orion

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our time at the Hilton Garden Inn Asheville. The hotel is within walking distance of the downtown Asheville area plus they provide a shuttle to and from the area. The gentleman that ran the shuttle was very helpful and personable. The hotel front desk was well managed and everyone was extremely. I would definitely stay here again.
2024년 4월에 2박 숙박함
답변 제공: Cristina 님, 2024년 4월 24일
Beatrice, Thank you so much for taking the time to share your thoughts regarding your stay at our property. I am so happy to hear that you enjoyed your time with us.If you have any additional thoughts or comments, please feel free to reach out. Thank you for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in Asheville!All the best,

8/10 - 좋아요

Peggy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel close to downtown.
2024년 3월에 1박 숙박함
답변 제공: Cristina Fernandez 님, 2024년 4월 9일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

8/10 - 좋아요

Max

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Cristina Fernandez 님, 2024년 4월 9일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Desiree' Casey 님, 2024년 4월 5일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Malgorzata 님, Clermont

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Desiree' Casey 님, 2024년 3월 27일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Matthew

2024년 3월에 1박 숙박함
답변 제공: Desiree' Casey 님, 2024년 4월 15일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

8/10 - 좋아요

Nagesh

좋아요: 청결 상태, 편의 시설/서비스
Good location and parking.
2024년 3월에 2박 숙박함
답변 제공: Desiree' Casey 님, 2024년 3월 18일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We always stay here
2024년 3월에 1박 숙박함
답변 제공: Desiree' Casey 님, 2024년 3월 15일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

6/10 - 괜찮아요

Donna

2024년 3월에 2박 숙박함
답변 제공: Desiree' Casey 님, 2024년 3월 25일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Janice 님, Boone

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was short but we felt very comfortable right away. We would certainly go and stay there again. Kind staff and spotless. Also breakfast was very good.
2024년 2월에 1박 숙박함
답변 제공: Desiree' Casey 님, 2024년 2월 25일
Thank you so much for taking the time to share your thoughts regarding your stay at our property. We always appreciate getting feedback from our guests! I am so happy to hear that you enjoyed your time with us.If you have any additional thoughts or comments, please feel free to reach out. Thank you for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in Asheville!

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prompt room Service
2024년 2월에 3박 숙박함
답변 제공: Desiree' Casey 님, 2024년 2월 20일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

6/10 - 괜찮아요

Dina

2023년 12월에 2박 숙박함
답변 제공: Micaiah Liner, General Manager 님, 2024년 2월 17일
Hi Dina, Thank you for taking the time to share a review regarding your recent stay at our hotel. As an award-winning hotel, it is our goal to exceed the expectations of our guests. It looks like we could have provided even better service, based on your review. If you have any additional comments or thoughts, please do not hesitate to contact me. Thank you again for choosing to stay with us. All the best,

10/10 - 훌륭해요

Christina

2024년 1월에 1박 숙박함
답변 제공: Desiree' Casey 님, 2024년 1월 30일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome hotel
This hotel is fantastic! Room size was nice and large for standard king, bathroom was nice, service is great - free shuttle downtown was handy. The rooftop bar has really cool bartenders and awesome craft cocktails and local beers, live music. The location is right at the beginning of downtown. The only thing I can say I didn’t love was the light on the microwave was super bright and all Hilton hotels have the same awful pillows. But otherwise, the bed was very comfortable.
2024년 1월에 2박 숙박함
답변 제공: Desiree' Casey 님, 2024년 1월 30일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

russell

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
The parking deck attached to the hotel made parking in downtown very convenient. The hotel itself is close in proximity to a ton of restaurants and bars. All together a great place to stay. Next time I come back to Asheville I’d stay here again.
2024년 1월에 2박 숙박함
답변 제공: Desiree' Casey 님, 2024년 1월 30일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Denise 님, Rock Hill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful time here. The front desk staff was welcoming and even gave us free drink passes when I mentioned we were there to celebrate my husbands birthday. It was walking distance to the restaurant and shopping. We really enjoyed the rooftop bar and line music. The room was very clean and comfortable and parking on site was included.
2023년 12월에 1박 숙박함
답변 제공: Desiree' Casey 님, 2024년 1월 30일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

4/10 - 별로예요

Koreen

별로예요: 직원 및 서비스
QR code for hotel services wouldn’t load I called restaurant, no answer, full voicemail Called front desk for room service, no room service, you have to get food yourself at restaurant. Morning breakfast had no buffet, no one else in the restaurant. I had asked front desk to provide caffeine free tea bags since my room had none. They didn’t provide them. The restaurant made me a nice tea while I waited. I had gotten up at 3 am and drove hours through NC State of Emergency rain, flooding, wind weather. I had to sit in restaurant and not rest. Online it showed name of hotel as Hilton Downtown, not a Garden Inn. Services seemed very scaled back. Hotel texted with how things were going and I asked for tea in my room. They didn't bring me any, but texted "ok". I can't use Hilton Honors with booking through Expedia.
2024년 1월에 1박 숙박함
답변 제공: Desiree' Casey 님, 2024년 1월 30일
Thank you for taking the time to share your thoughts regarding your time at our hotel. We especially appreciate feedback from our guests. It is our goal that every guest experiences a level of service that is second to none. I am sorry to learn that we did not exceed your expectations.If you have any additional thoughts or comments—or if there is anything I can do, please do not hesitate to contact me directly at the email or phone number below.Thank you again for your feedback. I hope you have a great day.

8/10 - 좋아요

Hope

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Desiree' Casey 님, 2024년 1월 30일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Corinna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here are amazing. They are so friendly and I love how they reach out to make sure everything is ok. The rooms are extremely comfortable. The bottles of water everyday are a nice touch. The property is walkable to all of downtown and if you don’t want to walk there is a free shuttle all day into late night.
2023년 12월에 1박 숙박함
답변 제공: Desiree' Casey 님, 2023년 12월 28일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Desiree' Casey 님, 2023년 12월 28일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Desiree' Casey 님, 2023년 12월 28일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town.

10/10 - 훌륭해요

Jason

Satisfied
Hotel was clean. Front desk and other staff were friendly and helpful. Shuttle service was a nice perk. Hotel is in convenient location to downtown. Overall, satisfied with the hotel. I was here in December, so tourism was at low point.
2023년 12월에 2박 숙박함
답변 제공: Desiree' Casey 님, 2023년 12월 28일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town.

10/10 - 훌륭해요

Jessica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Desiree' Casey 님, 2023년 12월 28일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town.

10/10 - 훌륭해요

Louis 님, Sinking Spring

2023년 12월에 3박 숙박함
답변 제공: Desiree' Casey 님, 2023년 12월 28일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town

10/10 - 훌륭해요

Janet d

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was very friendly and helpful. So nice to have shuttle with parking so hard to find.Could use a light in the closet. Desk chair was hard to adjust. We enjoyed our stay.
2023년 11월에 3박 숙박함
답변 제공: Desiree' Casey 님, 2023년 12월 5일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Desiree' Casey 님, 2023년 11월 28일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Boyd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very solid hotel - even with it being pet friendly it was very clean. Loved its proximity to downtown!
2023년 11월에 3박 숙박함
답변 제공: Desiree' Casey 님, 2023년 11월 28일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

8/10 - 좋아요

Nereyda

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Lori

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to walk anywhere in downtown Asheville. Close to an uptown park if you have dogs like we did.
2023년 11월에 2박 숙박함
답변 제공: Desiree' Casey 님, 2023년 11월 19일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Lori

2023년 11월에 1박 숙박함
답변 제공: Micaiah Liner (General Manager) 님, 2023년 12월 11일
Hi Lori! I am so glad that you had a wonderful stay at the Hilton Garden Inn Asheville Downtown--and thank you for the 5 Star review. I hope you will stay with us again the next time you are in town. Have a great day!

4/10 - 별로예요

angela

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
the TV in my room did not work. and breakfast fruit was old
2023년 11월에 1박 숙박함
답변 제공: Micaiah Liner 님, 2023년 12월 28일
Hi Angela, Thank you for taking the time to share your thoughts regarding your stay. As an award-winning hotel, it is our goal to exceed the expectations of every guest. So, I am very sorry to hear about the issues with your stay. Thank you for making us aware. Your feedback will help us as we strive to be better today than yesterday!If you have any additional comments, please do not hesitate to reach out.Have a great day!

8/10 - 좋아요

Linda

좋아요: 청결 상태
2023년 11월에 2박 숙박함
답변 제공: Desiree' Casey 님, 2023년 11월 16일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our room was ready when we arrived. The staff were very friendly and helpful. The room was very clean and nice size. We were especially happy that there was maid service and fresh towels daily. The shuttle service was very accommodating. The hotel was very close to many breweries and local attractions.
2023년 11월에 3박 숙박함
답변 제공: Desiree' 님, 2023년 11월 11일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Lauren

2023년 11월에 2박 숙박함
답변 제공: Desiree' Casey 님, 2023년 11월 28일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

4/10 - 별로예요

Jerome 님, CINCINNATI

Paid for a king, got a queen. I’m told this is Expedia’s fault. Who knows, regardless, if Hilton partners with them as far as I’m concerned, it’s a shared responsibility. I’m done with both parties.
2023년 10월에 1박 숙박함
답변 제공: Desiree' 님, 2023년 11월 5일
Thank you for taking the time to share your thoughts regarding your time at our hotel. We especially appreciate feedback from our guests. It is our goal that every guest experiences a level of service that is second to none. I am sorry to learn that we did not exceed your expectations.If you have any additional thoughts or comments—or if there is anything I can do, please do not hesitate to contact me directly at the email or phone number below.Thank you again for your feedback. I hope you have a great day.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Micaiah Liner, General Manager 님, 2023년 11월 4일
Hi there!Thank you so much for the 10 out of 10 review!I am so glad you enjoyed your stay with us. I hope you will stay with us again the next time you are in Asheville. All the best,

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Almost everything about this hotel is excellent. The staff were pleasant & professional and it was very clean. We liked the complimentary shuttle service to restaurants especially when it’s dark at night. The rooftop bar/restaurant was wonderful - great staff & our drinks were perfect. A few items that we felt would help - the trash receptacles shouldn’t be in front of the buttons to elevators. It makes it difficult for those in wheelchairs to reach & it’s not sanitary. Also, there aren’t any hooks for robes or towels in the bathroom. Lastly, the water pressure was so so - could be better.
2023년 10월에 2박 숙박함
답변 제공: Desiree' Casey 님, 2023년 10월 30일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Desiree' Casey 님, 2023년 10월 30일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, good service and comfortable ed!
2023년 10월에 2박 숙박함
답변 제공: Micaiah Liner, General Manager 님, 2023년 10월 22일
Hi Mary!Thank you so much for the 10 out of 10 review--I am so glad you enjoyed your stay at our hotel!If you have any other thoughts or comments regarding your stay, please do not hesitate to reach out. Have a great day!

8/10 - 좋아요

Naomi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room and staff were nice.
2023년 10월에 4박 숙박함
답변 제공: Desiree' Casey 님, 2023년 10월 19일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Desiree' Casey 님, 2023년 10월 17일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

8/10 - 좋아요

Holly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Desiree' Casey 님, 2023년 10월 12일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We love coming to this hotel when we visit Asheville. They are clean, can walk downtown, free coffee in the morning, and the rooftop bar is awesome.
2023년 10월에 1박 숙박함
답변 제공: Desiree' 님, 2023년 10월 10일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

6/10 - 괜찮아요

Fermin

2023년 10월에 2박 숙박함
답변 제공: Desiree' Casey 님, 2023년 10월 30일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

4/10 - 별로예요

Tula and George Collias

연인과의 여행
별로예요: 직원 및 서비스
proximity to town.
2023년 9월에 1박 숙박함
답변 제공: Micaiah Liner, General Manager 님, 2023년 10월 2일
Hi there, Thank you so much for taking the time to leave feedback regarding your recent stay at our property. It is our goal to exceed the expectations of every guest. I am sorry to learn that we did not do that for you. From your feedback it appears that you were looking for something with a closer proximity to town. I do want to confirm that you stayed at the Hilton Garden Inn Asheville Downtown, which is our hotel--we are frequently mistaken for the Hilton Garden Inn South (which is further from town). Regardless, I am very grateful that you stayed with us. I do hope you will consider staying with us again the next time you are in Asheville!All the best,

10/10 - 훌륭해요

Kathleen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Desiree' 님, 2023년 10월 3일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 편의 시설/서비스
The staff was very friendly and helpful! Our accommodations were very clean and comfortable! Would definitely recommend!
2023년 9월에 1박 숙박함
답변 제공: Desiree' Casey 님, 2023년 9월 26일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Light,airy and quirky decor. Ultra-helpful staff. Great location.
2023년 9월에 1박 숙박함
답변 제공: Desiree' Casey 님, 2023년 9월 5일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would stay here again due to location alone. It’s a .5 mile walking distance to downtown and there are so many food options available. Staff was friendly and went above with customer service when we needed assistance. Great stay!
2023년 8월에 3박 숙박함
답변 제공: Desiree' Casey 님, 2023년 8월 26일
Thank you so much for taking the time to share your feedback. We always appreciate hearing from our guests—I am so glad you enjoyed your stay!If you have any additional thoughts or comments, please feel free to reach out. Thanks again for choosing to stay at the Hilton Garden Inn Asheville Downtown. We look forward to serving you again the next time you are in town!