책상, 암막 커튼, 다리미/다리미판, 여행용 아기침대

나이츠 인 애쉴랜드 여행 후기

1.5 out of 5
나이츠 인 애쉴랜드
7216 Sr 60, Ashland, KY

이용 후기

6.4
평점 10 - 훌륭해요. 367개 이용 후기 중 91개" "
평점 8 - 좋아요. 367개 이용 후기 중 90개" "
평점 6 - 괜찮아요. 367개 이용 후기 중 53개" "
평점 4 - 별로예요. 367개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 367개 이용 후기 중 78개" "

6.2/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

Mandi

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the staff
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mandi

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the staff
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mandi

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the staff
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mandi

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the staff
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tammy

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this place stay here all the time
2024년 4월에 3박 숙박함
답변 제공: Staff 님, 2024년 4월 17일
Thank you for your Business! We hope to you again soon!

10/10 - 훌륭해요

Mandi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff
2024년 4월에 1박 숙박함
답변 제공: Staff 님, 2024년 4월 17일
We appreciate your kind words. Thank you for your business! We hope to see you again soon.

8/10 - 좋아요

Samuel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

4/10 - 별로예요

Harold 님, Georgetown

2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Harold 님, Georgetown

2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Harold 님, Georgetown

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are always dirty. I've stayed here 3 times now and every room I have gotten has been dirty. Hair on the floors, beds and even in the shower. The sink countertop was dirty and the heat/air units are filthy and the washrags were stained. If you plan to stay here you might want to bring a broom, mop, cleaning rags and some sanitizer and might as well bring some clean sheets, towels and washrags. It is ridicules! I'm done with this place.
2024년 3월에 1박 숙박함
답변 제공: DD 님, 2024년 3월 11일
Harold I'm so sorry to hear this I'd love to know what room you were in so I can take this up with the maid that had this room, but please anytime you are not satisfied with your room please report it to the front desk and we will do our best to accommodate you to another room.

8/10 - 좋아요

Douglas

좋아요: 직원 및 서비스, 편의 시설/서비스
It was more modern. Everything was excellent clean except the floor was filthy black when I walked barefoot. I would definitely go back. The staff was extra nice, helpful and courteous to all my needs.
2024년 2월에 2박 숙박함
답변 제공: Staff 님, 2024년 2월 25일
We are pleased to know that we could help you during your stay! We strive for excellent customer service. Please consider us again, soon!

10/10 - 훌륭해요

Joshua

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for what we needed and affordable
2024년 2월에 1박 숙박함
답변 제공: Staff 님, 2024년 2월 25일
Thank you for your business! Please come see us again, soon.

6/10 - 괜찮아요

Harold 님, Georgetown

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my 2nd time staying here and I did get a nicer room then I had last time and the bed was very comfy but the bathroom floor had hair on it. The floors actually look like they had not been cleaned. As for the rest of the room it was what I'd expect for the price. I will stay there again to save money but may ask for a broom and mop next time lol.
2024년 2월에 1박 숙박함
답변 제공: staff 님, 2024년 2월 14일
We appreciate your business and we sincerely apologize for any inconvenience this may have caused. We will review your concerns with our cleaning staff to ensure better customer service. Moving forward, please allow the front desk to know of any concerns with your stay so that we may better accommodate you. Thank you for stay with us. We hope to see you again.

4/10 - 별로예요

Dwayne 님, Georgetown

좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
A bit less than what you'd expect from a budget hotel. Outdated rooms, walls very thin so you hear the people in the rooms next to you loud and clear. I reserved a King smoking 2 days ahead and when arrived they didn't have one ready so I took a queen and was charged the same. I want be staying there again.
2024년 1월에 1박 숙박함
답변 제공: Staff 님, 2024년 1월 31일
We apologize that your stay with us wasn't up to your expectations. Please know that when booking with a third-party site, specific room requests are subject to availability and are not guaranteed, though we do our best to honor all requests. We appreciate your business and hope you consider us in the future.

2/10 - 너무 별로예요

Tiffany

별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Staff 님, 2024년 1월 12일
We apologize that your stay with us did not meet your expectations. Moving forward, please let our front desk know of any issues so that we may better accommodate you. Thank you for staying with us and we hope that you consider staying with us again.

10/10 - 훌륭해요

Debbie 님, Louisa

좋아요: 청결 상태, 편의 시설/서비스
Great
2024년 1월에 1박 숙박함
답변 제공: Staff 님, 2024년 1월 12일
Thank you for your kind words! Thank you for staying with us.

10/10 - 훌륭해요

Debbie 님, Louisa

좋아요: 청결 상태
We have always been treated with the utmost respect here, therefore, we feel at home 🏠🏡
2024년 1월에 1박 숙박함
답변 제공: Staff 님, 2024년 1월 12일
Thank you for staying with us! We take our guest experience serious and appreciate your kind words. Please come back and see us soon!

8/10 - 좋아요

Manan

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a good place for what we needed it for. It wasn't in the best condition, but it was clean. And the location is very convenient.
2024년 1월에 1박 숙박함
답변 제공: Staff 님, 2024년 1월 12일
Thank you for staying with us! We appreciate your business and hope to see you again, Soon.

10/10 - 훌륭해요

Debbie 님, Louisa

2024년 1월에 1박 숙박함
답변 제공: Staff 님, 2024년 1월 31일
Thank you for your returning! Please visit again soon.

10/10 - 훌륭해요

Debbie 님, Louisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Since my first night here I have felt comfortable and at ease. Any thing I have requested has been granted. I recommend it to anyone that ask
2024년 1월에 1박 숙박함
답변 제공: Staff 님, 2024년 1월 12일
Thank you for your business!!

10/10 - 훌륭해요

Debbie

2023년 12월에 1박 숙박함
답변 제공: Staff 님, 2024년 1월 31일
Thank you for your patronage!

10/10 - 훌륭해요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff act as if they know you and therefore I felt comfortable and cared for
2023년 12월에 1박 숙박함
답변 제공: Staff 님, 2023년 12월 26일
We appreciate your business and the kind words. Thank you for staying with us and we hope for your return in the future!

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was nice and went out of their way to me make sure we were comfortable
2023년 12월에 1박 숙박함
답변 제공: Staff 님, 2023년 12월 26일
Thank you for staying with us! We try to do our best to make our guests feel as comfortable as possible. Hope to see you again, Soon!!

8/10 - 좋아요

Gabriela

좋아요: 직원 및 서비스
답변 제공: DD 님, 2024년 2월 8일
Thank you so much for staying with us.

6/10 - 괜찮아요

Debbie

좋아요: 청결 상태, 편의 시설/서비스
The property is fine, the room is clean, the price wasn't as quoted
2023년 12월에 1박 숙박함
답변 제공: Staff 님, 2023년 12월 17일
Thank you for your business. Moving forward, please address any concerns with price, etc. with our front desk. we appreciate your feedback.

10/10 - 훌륭해요

chuck

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet
2023년 12월에 1박 숙박함
답변 제공: Staff 님, 2023년 12월 17일
Thanks for staying with us! We appreciate your business.

4/10 - 별로예요

Rachel

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Staff 님, 2023년 12월 17일
Thanks for sharing your feedback. We appreciate your business!

6/10 - 괜찮아요

Rodney

가족 여행
별로예요: 숙박 시설 상태 및 시설
Trim around bathroom door was loose, main door didn't seal all the way, and floor in bathroom area felt like it was going to fall through.
2023년 12월에 1박 숙박함
답변 제공: Staff 님, 2023년 12월 17일
We apologize we did not meet your expectations. We will use your feedback to improve our guest experience. moving forward, please address any concerns regarding your room with the front desk to best accommodate you, efficiently. Thank you for your business.

4/10 - 별로예요

Brian

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
No water, heat wasn't on in room it was 19 outside. Took 3 hours for room to be warm enough not to wear coat inside room. Draft coming from under door needed to put something to block it.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 8일
Dear Brian,Your feedback will be passed along to our maintenance team. They will ensure everything in your room is as it should be, and we apologize for falling short of your expectations. We can't change the past, but we are continually making improvements based on guest comments, so we hope you'll consider staying with us again for an experience that is nothing short of stellar.

6/10 - 괜찮아요

Myron

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
strange odors - smoke detector un plugged and sitting on microwave, not safe - numerous moth holes in the underside of bed spread - carpet very dirty and stained, not been vacuumed for a while - lots of roaches and crickets in bath room area - tv did not work - couch too dirty to sit on - ac/heat front cover laying on floor - hole in drywall near door
2023년 11월에 1박 숙박함
답변 제공: Staff 님, 2023년 12월 17일
We apologize we did not meet your expectations. We take all feedback seriously and will use it to improve. We will pass along this information to our exterminator and maintenance to address the concerns. Moving forward, please let our front desk know of any concerns you may have so that we may accommodate you to another room. Thank you for your business.

10/10 - 훌륭해요

Gabriela

2023년 11월에 2박 숙박함
답변 제공: Staff 님, 2023년 12월 17일
Thank you for staying with us! We appreciate your business. Hope to see you again in the future!

4/10 - 별로예요

Louis

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Both rooms had different bad oders. The furniture looks like it came out of the garbage. The staff was friendly and helpful.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 20일
Dear Louis,Your feedback is appreciated, and it was a pleasure to have you as our guest. While we are glad you enjoyed our friendly hospitality, we are sorry that other aspects of your stay failed to please you. Your constructive comments are valuable as they show us where we can make improvements. Our housekeeping team will be notified right away. Thank you for staying with us, and we hope you'll come back for a better experience.

4/10 - 별로예요

James

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not very clean
Got booked in a room that was completely trashed or still had someone in there got to a new room and bed was falling apart paint peeling on the walls shower didn’t work overall just looked like someone through it together in a hurry and didn’t do the best of job
2023년 11월에 1박 숙박함
답변 제공: DD 님, 2023년 12월 18일
We apologize we did not meet your expectations. We will use your feedback to improve our guest experience. Moving forward, please let us know at the front desk if you are not satisfied with your room and we will do our best to accommodate you to another room.

2/10 - 너무 별로예요

Katherine

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The price and the friendliness of the staff are the only positive points I found to this motel. We rented 2 rooms. In one, part of the trim around the door on the inside was missing, exposing the insulation. The bathrooms were tiny. There were multiple cigarette burn holes in the bedspreads and even the chair upholstery. The bathroom door lock didn't work. The bed was very hard. Overall it looked to be run down. Also, there was a cockroach in my room. I won't be staying here again.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 11일
Dear Katherine,The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our housekeeping and maintenance teams will be certain to look into all your comments further and make changes where necessary. Thank you, and we hope you will give us another chance to impress you soon.

6/10 - 괜찮아요

terri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hospital visitors
The room was satisfactory, it had 2 clean beds. The facility is old and they are doing renovations. We were a little disappointed they didn't have breakfast because the listing said continental breakfast was included. However the price was cheap so I'm not mad about it. The staff was very friendly!
2023년 11월에 1박 숙박함
답변 제공: Staff 님, 2023년 12월 17일
Thank you for sharing with us. We appreciate your business and sharing your feedback. We hope to see you again, soon, to see our renovations.

2/10 - 너무 별로예요

Lisa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was not cleaned from previous
2023년 10월에 2박 숙박함
답변 제공: Staff 님, 2023년 11월 3일
we apologize we did not meet your expectations. Moving forward, please allow the front desk to know and we will do our best to address the situation and accommodate you to another room. Thanks for your business.

2/10 - 너무 별로예요

Linda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had wanted a handicapped room with a queen bed. We got in late and our handicap room was gone. We were given a full size bed in a room that the toilet was too low, I needed help getting off the toilet. I couldn't use the tub. The front door looked like it had n been kicked in. We didn't feel safe.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 26일
Dear Linda,We apologize that you were disappointed with the room you received. Please know that when booking via a third-party site, specific room requests are subject to availability and are never guaranteed, though we do our best to honor all requests. That said, the safety of our guests is paramount to our team, so rest assured that we will ensure all our safety features are in proper working order. Please be well, and we hope you'll allow us to regain your trust on a future stay.

8/10 - 좋아요

Shavonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was decent stop on our way south
2023년 9월에 1박 숙박함
답변 제공: DD 님, 2023년 10월 26일
Thank you so much for your business, hope to see you again soon. Have agreat day.

2/10 - 너무 별로예요

michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
office staff good , cleaning staff ok, rest of staff i encountered i would not hire to shovel dirt
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love the staff
2023년 9월에 1박 숙박함
답변 제공: DD 님, 2023년 10월 11일
Thank you for us positive feedback.

4/10 - 별로예요

michael

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
sad when I have to walk through a swarm of bees to get to my room and the mantanence guy tells me he is to busy to do anything about it for a couple hours, he was standing there flirting with a couple female guests. SAD!
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 7일
Dear Michael,What you have described isn't the experience we want our guests to have. Our team is dedicated to providing a comfortable experience for all our guests so we will be sure to look into all your comments further. Please consider coming back to stay with us again at some point in the future; we know that we can impress you.

10/10 - 훌륭해요

Cynthia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Staff 님, 2023년 12월 17일
Thank you for your positive rating. We appreciate your business and hope to see you again soon!

2/10 - 너무 별로예요

Renee

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not at all what I expected
This place was absolutely terrible people live here the have grills outside their doors. Room look like everything thing in it came out and of junk pile. Room smelled horrible. People arguing and fighting and doing drugs.I did not stay, I did however get my money back and the staff were very nice.
2023년 9월에 2박 숙박함
답변 제공: DD 님, 2023년 10월 11일
We apologize we did not meet your expectations, we are a are a extended stay hotel with alot of out of town workers. We are doing some remodeling we still have jalf the hotel to do. I hope we will get to see you again. I'm sorry for your first experience.

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not happy with a couple hours stay
The staff was friendly, the rooms are rundown. There was food under the TV cabinet. Exposed outlets, walls with gaps, the door didn't have a seal on it. We did not get the room we booked, apparently it's a toss up if you do. The health board should seriously go through that place.
2023년 9월에 6박 숙박함
답변 제공: DD 님, 2023년 9월 25일
We apologize we did not meet your expectations. We will use your feedback to improve our guest experience. Moving forward, please let us know at the front desk if you are not satisfied with your room and we will do our best accomadate you to another room.

10/10 - 훌륭해요

Dakota

2023년 9월에 1박 숙박함
답변 제공: DD 님, 2023년 10월 26일
Thank you so much for your feedback, hope to see you again so. Have a great day.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: DD 님, 2023년 9월 21일
Thanks for staying with us. We appreciate your business. Hope to see you again soon.

10/10 - 훌륭해요

Timmy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: DD 님, 2023년 9월 25일
Thank you for your rating. Hope to see you again soon.

8/10 - 좋아요

Dakota

2023년 8월에 1박 숙박함
답변 제공: DD 님, 2023년 9월 25일
Thank you so much for your rating. Hope to see you again soon.

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The bathroom sink didnt drain, we tried to plung it and it "puked" gross stuff back out and would take hours to drain. We were too tired to complain at the time...
2023년 8월에 1박 숙박함
답변 제공: DD 님, 2023년 9월 21일
We apologize we did not meet your expectations. We will use your feedback to improve our guest experience, Moving forward, please let us know at the front desk if you are not satisfied with your room and we will do our best to accommodate you to another room.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함