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아메리카스 베스트 밸류 인 애선스, 조지아 여행 후기

2 out of 5
아메리카스 베스트 밸류 인 애선스, 조지아
898 West Broad Street, Business 78 & Hwy 15, Athens, GA

이용 후기

4.6
평점 10 - 훌륭해요. 182개 이용 후기 중 13개" "
평점 8 - 좋아요. 182개 이용 후기 중 23개" "
평점 6 - 괜찮아요. 182개 이용 후기 중 32개" "
평점 4 - 별로예요. 182개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 182개 이용 후기 중 76개" "

4.8/10

청결 상태

5.4/10

직원 및 서비스

3.6/10

편의 시설/서비스

4.2/10

숙박 시설 상태 및 시설

4.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Carrie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Mariranne

단체 여행, 출장 여행
별로예요: 편의 시설/서비스
Broken furniture Water leaks from ceiling light in bathroom No phone Poor service
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 29일
Dear Mariranne,We're sorry to hear that you didn't have a good time with us overall. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. In addition, please accept our apologies for any service concerns during your visit. All of your comments will be discussed internally and we'll make improvements where necessary. Thank you, and we hope you will consider giving us another chance in the future.

2/10 - 너무 별로예요

Nicholas 님, Singapore

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to check in standing outside at the "night window". They did not allow us inside to check in. It was 4 pm, raining, and about 4C/40oF. This is the most basic of basic motels. Reasonably clean, but that is all to recommend it.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 8일
Dear Nicholas,While we're happy to know that you found our accommodations to be clean, we're sorry to hear that we weren't able to meet your expectations overall. All of your comments will be discussed internally and we'll make improvements where necessary. Thank you, and we hope you will consider giving us another chance in the future.

6/10 - 괜찮아요

Emmanuel

별로예요: 숙박 시설 상태 및 시설
Bare minimum motel experience, but safe, quiet and convenient. Good location, short walk to downtown Athens, and bagel place across the street is great for breakfast. Don't forget to ask for the wifi password on arrival. Shower was only very hot or very cold.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

AVA

2023년 11월에 2박 숙박함
답변 제공: aj 님, 2023년 11월 15일
thaks

2/10 - 너무 별로예요

Merrick

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nasty
2023년 11월에 3박 숙박함
답변 제공: aj 님, 2023년 11월 15일
sorry

2/10 - 너무 별로예요

Brandi

2023년 11월에 2박 숙박함
답변 제공: aj 님, 2023년 11월 15일
sorry

6/10 - 괜찮아요

Ruth

별로예요: 직원 및 서비스
Pretty basic for the price
2023년 10월에 1박 숙박함
답변 제공: aj 님, 2023년 10월 11일
sorry

2/10 - 너무 별로예요

Ronald

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Only if you have to
Bug infested, tiny rooms, run down furniture
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 30일
Dear Ronald,Thank you so much for your feedback. We apologize for any upkeep concerns during your visit and our team will be sure to keep your comments in mind for the future. In addition, while we treat our property regularly, our pest control team will be sure to look into your comments further. We hope you'll consider giving us another chance soon.

2/10 - 너무 별로예요

Jerry

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Level it and rebuild …
Place is filthy and falling apart and needs ALOT of attention.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 30일
Dear Jerry,We appreciate your feedback and are particularly grateful for the opportunities for improvement that you highlighted. The respective teams will reflect and work together to take a step in the right direction. We are determined to do better, and hopefully, you'll allow us to welcome you back for an experience that is nothing short of stellar.

4/10 - 별로예요

John

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: aj 님, 2023년 10월 11일
sorry

4/10 - 별로예요

Alain

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Aj 님, 2023년 5월 21일
Sorry

6/10 - 괜찮아요

Julie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The owners were accommodating and friendly. The air conditioner in the room was in great working order. The cleanliness of the room could definitely be improved upon. There were no bed bugs or other insects seen. We had 3 rooms and stayed one night. It was reasonably priced.
2023년 5월에 1박 숙박함
답변 제공: aj 님, 2023년 5월 20일
Thank you for review. We appreciate it and we will definatley work on improving the cleaning part. Thanks once again

4/10 - 별로예요

Steven

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outlets in the room did not work Blood stain on comforter Hair on towels Stale smoke smell in non smoking room Developed skin rash after stay
2023년 5월에 2박 숙박함
답변 제공: Aj 님, 2023년 5월 15일
Sorry Bok Solihull room And no smoking Room sold out

4/10 - 별로예요

Bhajaninder

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not worthy staying there again.
There was no lobby to check in. We checked in through a closed window with a hole in it. This experience caused a sense of insecurity. No coffee maker in the room, no complimentary water bottles in the room. Place smells like a smoke house, building is old and smelly. Too much noise, not worth staying there again. Too pricey for that it has to offer.
2023년 5월에 1박 숙박함
답변 제공: aj 님, 2023년 5월 14일
lo0bby was closed because of renovation. That's the only reason but this is a very secure place with 24 hrs presence of manager. Sorry for your inconvenience.

2/10 - 너무 별로예요

Jerelyn

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I think Expedia should send somebody to stay there and decide if this is really the type of property they want to list. It has no functioning lobby; guests check in at a window that opens to the parking lot. I booked a nonsmoking room and they gave me a smoking room with air so bad that all my clothes had to be washed as soon as I left, but there seemed to be vacant nonsmoking rooms. The floor is soft in some places under the carpets. The owner/desk clerk seemed like she didn't want us to stay there. Family members in the room complained of bedbugs. The toilet flushed sporadically.
2023년 5월에 1박 숙박함
답변 제공: aj 님, 2023년 5월 14일
Sorry we didn't had a non smoking rooms available and the guest booked a smoking room from a third party seller which is not in our control. Extremely sorry for the inconvenience

2/10 - 너무 별로예요

Kimberly

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brown water in the bathtub
2023년 3월에 2박 숙박함
답변 제공: aj 님, 2023년 3월 24일
we haw nawar probalm water brown

2/10 - 너무 별로예요

Joy

2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Marilee

I did not like that everything was broken and filthy. There was long back hairs on the towel, where my friend and I have brown short hair. I booked a NON smoking room. But when we got there, we told that we booked a smoking room. Where I in fact did not. When asked to chance it the women at the front desk said oh there are no free women's. When in fact the parking lot was empty for the whole three days we where there. Finally the "free wifi" did not work well at all. We got at most one bar on our devices if we where lucky. This hotel was a total disappointment and I don't recommend any one to go there again.
2023년 1월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 2월 6일
Dear Marilee,We are disappointed that you did not have the quality stay you expected. When a reservation is made through a third-party site, it does not always sync properly with our system. We apologize for any inconvenience this caused regarding your room type. It's our hope you were still able to enjoy your time in town overall, and we appreciate you sharing your feedback. Our team will review our internet to ensure everything is as it should be. We hope you will offer us another opportunity to change your lasting perceptions.

4/10 - 별로예요

Shantae

2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Manning

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
THIS PLACE HAS BED BUGS!! I stayed in room 106 this past weekend and came home with beg bugs all over my clothes and in my bags. This place reeks of cigarettes and it incredibility unsafe. I wouldn't send my worst enemy here.
답변 제공: aj 님, 2022년 11월 8일
sorry

2/10 - 너무 별로예요

Jenifer 님, Fletcher

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok well let me start with the positives… running water. Roof. Door that locked. Blackout curtains. Was ready for checkin early so we could get to the game. Walking distance to everything. Negatives. All the rest you could imagine. Dirty. Ugly. Smelly. No coffee maker. Slightly better than sleeping in the car. Slightly.
답변 제공: aj 님, 2022년 11월 6일
sorry

4/10 - 별로예요

Terrence

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was convenient but it needed some serious updates
2022년 10월에 2박 숙박함
답변 제공: aj 님, 2022년 10월 17일
thaks

2/10 - 너무 별로예요

Sam

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 10월에 2박 숙박함
답변 제공: aj 님, 2023년 11월 15일
sorry

10/10 - 훌륭해요

clayton

2022년 9월에 2박 숙박함

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스
Great location for a football weekend
Worn down, but clean. The location is great. We would stay here again.
2022년 9월에 2박 숙박함
답변 제공: Aj 님, 2022년 9월 26일
Thank you

8/10 - 좋아요

Layla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed for game day….. 1 mile walk to the stadium. Ideal bagel across the street for coffee… No coffee maker in room…. Restaurants about 1.5 walk from room.
2022년 9월에 2박 숙박함
답변 제공: Aj 님, 2022년 9월 26일
Thank you

2/10 - 너무 별로예요

James

2022년 9월에 1박 숙박함
답변 제공: aj 님, 2022년 9월 21일
Sorry

4/10 - 별로예요

Danny

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was expecting a good bit more as far cleanliness goes for $142. Operator was very rude.
2022년 8월에 1박 숙박함
답변 제공: aj 님, 2022년 8월 18일
we not carj ane

2/10 - 너무 별로예요

Keith

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 2박 숙박함

6/10 - 괜찮아요

Tanya

가족 여행
별로예요: 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함
답변 제공: aj 님, 2022년 5월 15일
sorry

6/10 - 괜찮아요

Thomas

출장 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Ok in a pinch
Not as good as I had hoped. Nothing in walking distance. I was attend a conference at UGA but the conference facility was full. This location was a poor substitute
2022년 4월에 2박 숙박함
답변 제공: aj 님, 2022년 4월 23일
sorry

2/10 - 너무 별로예요

Brian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Keep expectations very low
Seemed clean enough so I guess its ok for a quick one night stay but don't expect anything more. Everything is in a state of disrepair, room was tiny and smelled of bad incense. Clerk was extremely unhelpful and unwilling to make any accommodations.
2022년 3월에 1박 숙박함
답변 제공: AJ 님, 2022년 3월 14일
sorry

2/10 - 너무 별로예요

Paul

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hang out for low-lifes.
2022년 3월에 3박 숙박함
답변 제공: AJ 님, 2022년 3월 12일
sorry

2/10 - 너무 별로예요

Andrew

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They no longer serve breakfast which they haven't updated online. Checkout time was an hour earlier than advertised. The shower wouldn't get warm at all on my first use. It wouldn't go any cooler than scolding hot on the second use. My card wouldn't work for the door on 3 occasions over a 2-night stay. Each time required a trip to the front desk. No apologies were given. Some outlets weren't working. The blanket is essentially a tablecloth.
2022년 3월에 2박 숙박함
답변 제공: AJ 님, 2022년 3월 7일
covd no breakfast sorry

2/10 - 너무 별로예요

nicole

별로예요: 숙박 시설 상태 및 시설
This place should be shut down! Scary people around with belongings in trash bags! Bathroom disgusting! Do NOT stay here!
2022년 2월에 2박 숙박함
답변 제공: AJ 님, 2022년 3월 1일
sorry

8/10 - 좋아요

Brandon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was nice and helpful. Bed needs to be replaced.
2022년 1월에 1박 숙박함
답변 제공: AJ 님, 2022년 2월 14일
thaks

2/10 - 너무 별로예요

Steven

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst hotel stay of my life. Yes it is a budget hotel but this is well below the standard for any budget hotel I’ve ever stayed at. The room didn’t have a lamp, the TV didn’t work at all, the shower was terrible because it was either scalding hot or freezing (I tried to get the temp right for 10 minutes). The rooms are dirty and smelly. This hotel claims they have breakfast but stopped breakfast “due to COVID”. The issue with that excuse is I’ve stayed in plenty of hotels during COVID and all of them keep breakfast, they just individually wrap the items. The bed was terribly uncomfortable and the “comforter” was literally a curtain. We slept with a flat sheet and a curtain to cover us. We happen to have gotten a room with 2 beds so ultimately we stacked both flat sheets and both curtains to simulate an actual bedding experience as close as we could. I raised these concerns to the manager and he was dismissive. He actually waived me off and walked back into the back office. The “savings” on this place is NOT worth it. Do yourself a favor and pay $25 extra to stay at the other hotels nearby.
2022년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2022년 1월 20일
Dear Steven, This is not what we like to hear, as we work hard to impress our valued guests. Nonetheless, thank you for bringing your concerns to our attention, as this allows us to reflect and seize all opportunities for improvement. We know we can offer you a much better experience in the future, and we want nothing more than a chance to prove it.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: AJ 님, 2021년 11월 29일
sorry

2/10 - 너무 별로예요

Dana

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible! Don’t stay here!
The hotel was so bad, we were not even able to stay. The room was filthy, dark and smelled terrible. The bed speared to have dirty sheets and bed spread. This was the absolute worst room I have ever seen
2021년 10월에 2박 숙박함
답변 제공: AJ 님, 2021년 10월 22일
Sorry about that I will speak to the workers about that, thank you for your feedback.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
How clean was it?
The room was very small but serviceable. Unfortunately, both my husband and I were bitten by bed bugs while we were there, which makes me question the cleanliness of the linens.
2021년 10월에 2박 숙박함
답변 제공: AJ 님, 2021년 10월 22일
Sorry about that I will speak to the workers about that, thank you for your feedback.

4/10 - 별로예요

Ray

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower did not work properly. Did not like having to check in through a hole in the wall of the building.
2021년 10월에 1박 숙박함
답변 제공: AJ 님, 2021년 10월 15일
Sorry about that I will speak to the workers about that, thank you for your feedback.

4/10 - 별로예요

Scott Robinson

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 2박 숙박함
답변 제공: Sam 님, 2021년 9월 25일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

Amy

2021년 9월에 2박 숙박함
답변 제공: AJ 님, 2021년 9월 20일
Thank you for staying with us

4/10 - 별로예요

Amy

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Yikes
This hotel/motel needs A LOT of upgrades. Generally, a very bare bones room that is so outdated and cheap. No lamps. No coffee pot. No breakfast as advertised (though we probably wouldn't have eaten it anyway). No toiletries. No housekeeping services. Can't even walk inside to check in. They had a small window where you talked to the front desk. Maybe for safety reasons??Didn't really feel very comfortable in this hotel safety wise. Definitely won't be returning. It certainly didn't help that at 8:30AM on Saturday a guy was right outside our door sanding down a staircase to repaint it. Of all the things that need to be upgraded in this place, the staircase is far down on the list.
2021년 9월에 2박 숙박함
답변 제공: Guest Relations 님, 2021년 9월 18일
Dear Amy, It's unfortunate to know that you didn't have the stay that we would have wanted. We apologize for the lack of amenities in your room. Breakfast services have been suspended due to the current climate and we apologize if that was not properly communicated to you. Wishing you safe travels.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ill not encourage know one to stay there. Customer service was terrible!
2021년 8월에 1박 숙박함
답변 제공: AJ 님, 2021년 8월 18일
I am sorry about your experience, I will talk this over with the staff and manger.

2/10 - 너무 별로예요

GREGORY

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible place to stay
Terrible service would not replace soile covers you could see stains on sheets terrible management would not listen to customer would not recommend this place to anyone manager would not come see customer complaints lousy customer service.
2021년 8월에 1박 숙박함
답변 제공: AJ 님, 2021년 8월 18일
I am sorry about your experience, I will talk to the staff and manger.

2/10 - 너무 별로예요

Engelber

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: AJ 님, 2021년 9월 20일
sorry about your stay i will consider with my staffs.

8/10 - 좋아요

실제 이용하신 고객

2021년 3월에 1박 숙박함
답변 제공: AJ 님, 2021년 4월 12일
Thankyou for your feedback!

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 12월에 1박 숙박함
답변 제공: AJ 님, 2021년 1월 9일
Sorry about your stay I will be addressing this with my staff.