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아메리카스 베스트 밸류 인 터커 여행 후기

2 out of 5
아메리카스 베스트 밸류 인 터커
1600 Crescent Center Blvd, I-285 at Exit 38, Tucker, GA

이용 후기

5.0
평점 10 - 훌륭해요. 214개 이용 후기 중 16개" "
평점 8 - 좋아요. 214개 이용 후기 중 33개" "
평점 6 - 괜찮아요. 214개 이용 후기 중 52개" "
평점 4 - 별로예요. 214개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 214개 이용 후기 중 63개" "

5.2/10

청결 상태

5.4/10

직원 및 서비스

3.6/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Samantha

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just not a pleasant experience from beginning to end. I would not recommend.
2024년 3월에 1박 숙박함
답변 제공: sam 님, 2024년 3월 26일
Thank you

8/10 - 좋아요

Demertria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good and clean and the front desk clerk was awesome
2022년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Cerquita

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
When we got there the service man was very nice. My room was reserved before hand. Room was dirty, hair everywhere not sure if it was pubic hair or what. I didn't bother to get room change. I came prepared. I brought my own bleach to clean up with my own cover to sleep under and my own towels to take a shower with.. Sheets were dirty never changed from last guest. Towels were used never change from last guest. They have a male person cleaning the rooms. I cleaned the room like it was my own house. Bathroom was Nasty, to full of hair.
2022년 5월에 3박 숙박함

10/10 - 훌륭해요

Angella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay at a great price
I was very surprise of how clean and well kept the rooms were,the surrounding area is that of of a small town but the rooms were modern Great staff and better than some of the others I have come across at this price
2022년 3월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 10월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was bas
2021년 7월에 2박 숙박함
답변 제공: Guest Relations 님, 2021년 8월 9일
We're just as disappointed to learn we fell short of your expectations. However, we want to know how we could've made your stay better. As such, we encourage you to reach out to us any time with more detail so we can learn from this.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/a
2021년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good For A Night.
Quiet but there is room for improvement with regard to upscaling the room conditions. Love the hot water temperature!
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

Brianna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nastiest Hotel I've ever stayed.
Booked a last minute trip Memorial Day weekend. Options in the area were slim. The pictures of this hotel looked decent. Budget stay but all we needed was a shower and bed. This place made me want to sleep in my car. I checked out early and found another place to stay. Nasty and not like the pictures.A/C barely worked.
Stain on counter.
Razor cover left in the drain, tub probably not cleaned.
Shower Curtain
2021년 5월에 2박 숙박함
답변 제공: Guest Relations 님, 2021년 6월 9일
Dear Brianna, It saddens us to read that you weren't able to enjoy your full stay. Our goal is to provide every guest with clean and comfortable accommodations, and we're sorry if that wasn't the case for you. Thank you for taking the time to share your feedback, and we wish you safe travels.

6/10 - 괜찮아요

실제 이용하신 고객

2021년 5월에 1박 숙박함

2/10 - 너무 별로예요

Marquita

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The beds had bed bugs and night stand was broken and stuff under the beds
2021년 5월에 2박 숙박함
답변 제공: sam patel 님, 2021년 5월 22일
sorry for the inconvenient during your stayed at this motel. we improve our room condition in future. Thanks.

8/10 - 좋아요

Keturah

Very average
Price for stay is ok but the location is great very convenient to the highway. Don't have much to say about the condition of the room.
2021년 4월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I left the Quality Inn because of there was no more rooms and the room I was checked into had a busted door hing and the whole floor and room smelled of marijuana. So I check into the American Best Inn and gentleman was nice, but he gave me a unclean room. I went to the gas station for cleaning materials to clean the room. The cleaner don't clean the room and the gentleman at checkout was really rule, I guess because I had to really bang on the window to wake him up.
2021년 3월에 8박 숙박함
답변 제공: Guest Relations 님, 2021년 4월 8일
Your feedback is appreciated. We are sorry for any perceived rudeness and if your room was not spotless. This is not the experience we aim to deliver, and we will address your comments further. While we are not able to change the past, we hope to have another chance in the future to wow you.

2/10 - 너무 별로예요

Brian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never got my room , service was terrible , tried to double charge me for a reservation I always had
2021년 3월에 2박 숙박함
답변 제공: Guest Relations 님, 2021년 3월 27일
Dear Brian, We appreciate you reaching out. We are sorry for any issues that occurred with your reservation. This is not typical of what we hear, and we will address your comments with our team. We hope we can welcome you back in the future, and we wish you the best.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No rooms at alllllllllllllllllllllllllllllllllllllllllll
2021년 3월에 2박 숙박함
답변 제공: Guest Relations 님, 2021년 3월 27일
We are sorry if we were fully booked. While we are not able to change the past, we hope to have another chance in the future to host you and provide a wonderful visit. Take care and all the best.

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When i arrived the man claimed not to have reservation and it was nothing he could so i paid then the bathroom was dirty tub had soap an floor dirty toilet stopped up then the man told me i could come get a plunger for me to unstop it.
2021년 3월에 2박 숙박함
답변 제공: Guest Relations 님, 2021년 3월 27일
We appreciate your time. We are sorry for any issues with your reservation. Furthermore, we apologize if the room was not spotless. While we are not able to change the past, we hope to deliver a more comfortable and cleaner stay in the future.

10/10 - 훌륭해요

Keith

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NO PROBLEM
Staff was very nice and courteous. I'm a gold member and they allowed me to check in at 11:00 am with no problem. I was also allowed to extend my stay again NO PROBLEM!!!
2021년 3월에 3박 숙박함
답변 제공: sam patel 님, 2021년 3월 16일
thankyou.

10/10 - 훌륭해요

Keith

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 3월에 1박 숙박함

6/10 - 괜찮아요

whitney

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Good
2021년 3월에 2박 숙박함
답변 제공: sam patel 님, 2021년 3월 16일
Thank you.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was old and unkept.. the visitors were noisy and loud music from a car on Sunday morning... the tv worked but the remote needed batteries.. the bathroom facilities were old... the phone was filfty and there was trash under the bed left from previous visitors... the sheets were scratchy... the linen might have been clean but dingy; only one blanket for two beds... the water was hot and lights worked but other than serving the purpose of a roof over my head... never again!
2021년 3월에 2박 숙박함
답변 제공: General Manager 님, 2021년 3월 17일
We want every guest to have a wonderful stay, so we're disappointed that we failed to meet your expectations and our own. Thank you for bringing these concerns to our attention so that we can address them and ensure a more comfortable stay going forward. We ask that you give us another chance to change your perceptions with a stay that is nothing short of stellar.

2/10 - 너무 별로예요

Alyssa

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
2020년 12월에 1박 숙박함

2/10 - 너무 별로예요

Alyssa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No good
Horrible
2020년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2020년 12월 29일
Dear Alyssa, Guest satisfaction means everything to our team, so we're disappointed that we failed to meet your expectations. Please consider reaching out to us to let us know how we could have served you better. We hope to hear from you soon and wish you all the best.

8/10 - 좋아요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An expensive place to stay
This was a good place to stay and get a good nights sleep. No thrills but it was in the budget. I Recommend this place if you’re looking to sleep with no interruptions
2020년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 10월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2020년 10월에 1박 숙박함

6/10 - 괜찮아요

Warren

좋아요: 직원 및 서비스
2020년 10월에 1박 숙박함

8/10 - 좋아요

Madison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent price decent rooms
Nicer than expected
2020년 9월에 1박 숙박함

6/10 - 괜찮아요

Vadre 님, Georgia

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
I Didn’t Get The Room I Paid For But Was Placed in a different one immediately
2020년 8월에 1박 숙박함

6/10 - 괜찮아요

Daniel

별로예요: 청결 상태, 객실의 편안함
2020년 7월에 1박 숙박함

6/10 - 괜찮아요

Dorell

별로예요: 청결 상태, 객실의 편안함
2020년 7월에 1박 숙박함

2/10 - 너무 별로예요

NevaAgain 님, Tucker

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
not clean. the first room I had a spider staring at me in the dark because the lights didn't work and there was a spider web right when i turned to my right. Manager tried to tell me it was a reflection what a joke. Second room had food kinda on the side of the tub that could have been wiped up. Manager told me I didn't pay for high end, I'm not paying for Corona either.
2020년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2020년 7월 14일
We are sorry for the difficulties you encountered during your visit. We aim to deliver spotless accommodations and wonderful service and it is unfortunate we did not achieve this. Your concerns were addressed and we hope you will consider giving us another chance in the future.

8/10 - 좋아요

Rhonda

좋아요: 청결 상태, 직원 및 서비스
2020년 3월에 1박 숙박함

4/10 - 별로예요

Gina

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
At check in we had to request a different room due to water and hair standing in the shower and hair in the beds, sheets dirty. Next room we had to ask for clean sheets due to hair again.
2020년 2월에 1박 숙박함
답변 제공: General Manager 님, 2020년 3월 5일
Dear Gina, What you have described is not representative of our high standards and we apologize that you were not as comfortable as you should have been. Please know that we have spoken to our housekeeping team to ensure the comfort of our future guests. Should your travels bring you back this way, we would be grateful for the opportunity to change your perceptions with the excellent stay you deserve.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
Not worth
Dirty exterior and moldy, smelly shower curtain.
2020년 2월에 1박 숙박함

8/10 - 좋아요

Theodosia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
They really need to update their pictures. This location needs to be fixed up. The bathroom and walls needs to be redone. The microwaves are not being cleaned nor the refrigerator.
2019년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 12월 28일
Cleanliness, comfort, and convenience are what we strive to deliver, so it saddens us to hear about your experience. Please accept our apologies for the in-room issues you had. Our team will be looking into your comments to ensure we improve our quality. We hope for the opportunity to welcome you again and change your perceptions.

8/10 - 좋아요

Theodosia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

Alenn

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: sam patel 님, 2019년 8월 18일
Hi, Alenn what is Terrible in motel?

6/10 - 괜찮아요

James

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 6월에 3박 숙박함
답변 제공: sam 님, 2019년 7월 25일
thank you,

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pricey, no breakfast, shady people hanging out in cars
2019년 5월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 5월 31일
It's always our goal to offer clean, comfortable rooms at an affordable rate and we're disappointed that you felt we could have done better in this regard. In the future, should any guest or situation make you feel uncomfortable, just let us know. Our team is more than happy to help in situations such as these. Thank you for choosing us. We wish you all the best as your journey continues.

8/10 - 좋아요

실제 이용하신 고객

Good location off the highway decent room for the price!
2018년 10월에 2박 숙박함

8/10 - 좋아요

Anita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice staff!
Me and my family stayed a week. We found the staff very friendly. Hotel room clean a bit outdated but a fair price. Double rooms big enough for 2 adults and 2 children. Only complaint not enough towels.
2018년 8월에 4박 숙박함
답변 제공: sam 님, 2018년 9월 11일
Thank you.

6/10 - 괜찮아요

실제 이용하신 고객

Living in the 60s
Old beds still living in the 60s
2018년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Good price, nice staff, sketchy crowd, dirty room. . .
2018년 8월에 1박 숙박함

4/10 - 별로예요

Lisa

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함

2/10 - 너무 별로예요

Terbea 님, Tucker,ga

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms was disgusting and unclean would not stay there again
2018년 7월에 1박 숙박함

4/10 - 별로예요

Brittney

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms need to be updated, spiders, cobwebs.
2018년 5월에 2박 숙박함

4/10 - 별로예요

Alicia 님, NYC

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Overpriced, but we didn’t die.
Pro— free parking, didn’t see any bugs. Shower was hot. Cons—This is a $40 hotel experience you pay $80 for. We were sent to someone else’s room upon check-in, swang the door open and then apologized profusely to the couple inside and closed it back. Then we were moved rooms (I believe they used the parking lot camera to determine which curtains are closed and assign a room from there). One bed had bloodstains on the sheets, and it looked like someone had gotten in with their shoes on and no one washed the sheets afterward. Both beds were covered in hair, so we picked the one that wasn’t bloody and picked all the hairs off. The pillowcases had a mix of hairs, stains, and dirt that did very well under T-shirts we had packed. The room smelled like the no smoking sign was interpreted more as a suggestion than a rule. Mold was on the walls and something mysterious and fuzzy on the AC unit. The highway sound was roaring, but so were many of the other customers around 4am. (Good for them— I had a hard enough time convincing myself to get down to the shower shoes long enough to wash the sheets off in the morning.) We bolted and barricaded the doors in case anyone was mistakenly given a key to our room and left early.
2018년 4월에 1박 숙박함

6/10 - 괜찮아요

Rick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함