외관

나이츠 인 리토니아 여행 후기

2 out of 5
나이츠 인 리토니아
2859 Panola Road, Decatur, GA

이용 후기

4.0
평점 10 - 훌륭해요. 115개 이용 후기 중 13개" "
평점 8 - 좋아요. 115개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 115개 이용 후기 중 16개" "
평점 4 - 별로예요. 115개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 115개 이용 후기 중 65개" "

4.0/10

청결 상태

4.8/10

직원 및 서비스

4.2/10

편의 시설/서비스

4.0/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

2/10 - 너무 별로예요

J

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was so old and dirty and it was in a scary part of the neighborhood.
2024년 4월에 1박 숙박함
답변 제공: Yogi 님, 2024년 4월 14일
We appreciate you choosing to stay with us. Thank you for your patience, and we apologize for any inconvenience you might have faced during your stay. Please know that this is not a typical experience with us. Our team usually strives for the highest standards of stay. Further Property is fully observe 24x7 by DEKALB county Police officer. Please consider booking another stay with us so we can show you a much better experience that you deserve.

2/10 - 너무 별로예요

Antwon S

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: yogi 님, 2024년 4월 10일
Kindly accept our apologies for not meeting your standards.We like more information in detail to overcome the issues.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worked as expected. As with anything else, it can always get better. Keep up the great work !
2024년 2월에 1박 숙박함
답변 제공: Yogi 님, 2024년 2월 21일
Thank you for taking your valuable time to share your great experience at our Knights Inn hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.

2/10 - 너무 별로예요

makaino

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely nothing unique about this property roaches were in the room Absolutely no recommended.
답변 제공: Yogi 님, 2024년 1월 26일
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.

2/10 - 너무 별로예요

Daniel

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The floors have not been cleaned just dirt everywhere
2024년 1월에 1박 숙박함
답변 제공: Yogi 님, 2024년 1월 24일
Knights inn strives to provide the best partner service experience always. We are sorry to hear that we were unable to meet your expectation, and we want to make it right. We will look into this right away. Your patience is appreciated. Thank you.

2/10 - 너무 별로예요

Courtney

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Yes I checked in late but my reservation was in it took the man all most 3 minutes to check me and then when he did give me the key the room was dirty I had to walk back in the cold to the front to change out my room had to walk to a hole nother side with my work things this is too much
답변 제공: Guest Relations 님, 2024년 1월 23일
We appreciate you choosing to stay with us. Thank you for your patience, and we apologize for any inconvenience you might have faced during your stay. Please know that this is not a typical experience with us. Our team usually strives for the highest standards of stay. For this reason, we will be sure to share your thoughts with our team so that this does not occur again. Please consider booking another stay with us so we can show you a much better experience that you deserve.

6/10 - 괜찮아요

agnes

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stay
Stay okay, quite
2023년 12월에 1박 숙박함
답변 제공: yogi 님, 2024년 1월 5일
we appreciate your feedback.Also thanks for your comfortable stay with us.

2/10 - 너무 별로예요

Brian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 12월에 4박 숙박함
답변 제공: yogi 님, 2023년 12월 31일
Dear Mr. BrianThanks for your feedback.We apologies for the certain issue with room.we are in process of renovating Property.Kindly bear for issue.

2/10 - 너무 별로예요

Kelsey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Yogi 님, 2023년 12월 29일
We appreciate your feedback.We took note of your concern and make it right.Thanks again for choosing us

10/10 - 훌륭해요

Bosa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property is old needs an update. But it is very secure, close to many amenities eatery. On a great location
2023년 12월에 3박 숙박함
답변 제공: YOGI 님, 2023년 12월 20일
Thank you for taking your valuable time to share your great experience at our Knights Inn hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.

4/10 - 별로예요

Eddie

별로예요: 청결 상태
Old
2023년 10월에 13박 숙박함
답변 제공: General Manager 님, 2023년 11월 11일
Dear Eddie,Thank you so much for your feedback. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. We'll discuss your feedback internally and make changes where necessary. Please come back and join us again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Should be closed down
Room was hideous, just cannot believe for the price, that the hotel was so disgusting. The room should have been free or condemned. Does the health dept or code inforcer do inspections? No! I left after 3 minutes but came back from 12am because i had already paid, they would not refund even though hotels.com said they " tried " to get me a refund. I left at 7am next morn. During those 7 hours, an old wh*te man flicked cigarette ashes on my vehthat was parked under where he sat on patio, he kept throwing tissue at us while we unpacked. Also , an argument ensued between a male and female that was so loud and violent most people came out of their rooms to watch and listen...it was an awful night. Gross hotel, waste of money..just hideous! Hotels.com should be ashamed for having this disgusting place on their website
2023년 6월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 6월 19일
We're sorry to hear that you didn't have a good time with us, and we apologize for any lack of cleanliness or upkeep during your visit. We'll be sure to discuss all of your comments internally. Please consider coming back to join us again soon.

2/10 - 너무 별로예요

Joe

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was scared to stay there. What it look like online and what it was when I got there was different. Bathroom was horrible. Cigarette burns on the bed spread. Looks like a one night stand type hotel. I will never go back. I want a refund. What It was on line and what it looked like is false advertising.
2023년 5월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 6월 6일
Dear Joe,We appreciate you taking the time to reach out, and it's unfortunate to hear about the experience you described. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed immediately as we take action to rectify the issues you've mentioned. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

8/10 - 좋아요

Victor

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great short stay
Staff were very accommodating and supportive throughout.
2023년 5월에 2박 숙박함

6/10 - 괜찮아요

Stephanie

단체 여행
별로예요: 청결 상태
Bathroom was not cleaned..
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Eric

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
HORRIBLE CUSTOMER SERVICE
답변 제공: Guest Relations 님, 2023년 4월 14일
Dear Eric,We're sorry to hear about any lack of service during your visit, as this is never our intention. We'll discuss your comments internally, and we hope you'll join us again soon.

4/10 - 별로예요

Rodney

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room was dirty bathroom door, would not close, floor need moping, bed was very noisy not a very nice to stay
2023년 2월에 2박 숙박함
답변 제공: Yogi 님, 2023년 3월 1일
We apologies for inconvenience on your recent stay.Our feedback is taken care seriously to improve.Guest satisfaction is our main goal.

2/10 - 너무 별로예요

Peter

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn't like the unclenliness, rude receptionist, filthy rooms, smells like marijuana, cigarette, bedding dirty etc
2023년 1월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 1월 28일
Dear Peter, The issues you raise are important to us. Please accept our apologies for the aspects of your stay that were less than satisfactory. It's always our goal to provide clean, comfortable accommodations alongside friendly service. Thank you for noting where you saw room for improvement. Your remarks will be used as a training tool to ensure that, going forward, the same missteps are not repeated. We can't change the past but hope you'll consider joining us again in the future for a stay that better represents our true value.

2/10 - 너무 별로예요

Lon

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property should be inspected by the Health Department! Very poor conditions and needs an OVERALL renovation, with old (1970’s) furniture. Inoperable remotes, lamp fixtures, and loud doors. I stayed one night and regretted the stop, paying $90 for a room that was only worth $20. Checked into room and the room was FILTHY, sheets were stained from previous use, floors in the bathroom and sink area was black from shoe prints and what ever else, and the tub looked as if the previous guest put out their cigarettes in the tub. I wouldn’t suggest this place even as a “Last Resort”!
2022년 4월에 1박 숙박함
답변 제공: yogi 님, 2022년 4월 13일
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below.

2/10 - 너무 별로예요

Shavanesse

연인과의 여행
별로예요: 편의 시설/서비스
Maybe we choose the wrong night to visit Knights Inn but for the entire night it was so noisy. You vmcan literally hear persons outside arguing. Easnt a good experience and i wouldnt recommend to anyone.
2022년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2022년 4월 5일
Dear Shavanesse, While we appreciate you taking a moment to share your feedback, we are sorry to hear of any noise concerns that you may have experienced during your stay. Please know that our friendly front desk team is always available to try and rectify any such situations. That being said, we will keep your feedback in mind, and we hope that you will give us another opportunity to provide you with the quality experience that we know we are capable of.

2/10 - 너무 별로예요

Charles

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing was unique. She too 45mins to chk me in holding my crrditcard. Room was dirty had to be swiyvhed. The maintaince guy kept turning water on ny my door. It was a terrible stsy.. Need to find another booking slot somewhere
2022년 3월에 2박 숙박함
답변 제공: Guest Relations 님, 2022년 4월 3일
Dear Charles, Please accept our apologies for any issues you encountered during your stay. We'll be sure to discuss your comments with the appropriate team members to ensure we are still providing the best service possible. Thank you, and we hope you'll join us again in the future.

4/10 - 별로예요

Marian

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Box spring mattress
The service at the front desk was great. Quick check in friendly staff. Now I’ve stayed at this hotel quiet a few times when I come to this city no I was a pretty cozy room for the pride you paid. But this time around it was horrible. From the bugs in the room to the terribly uncomfortable bed to the bleak and sad interior design. This hotel has taken a serious fall from what it was two years ago.
2022년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2022년 1월 21일
Dear Marian, As a repeat guest, your feedback means a great deal to us, and we deeply regret that you did not enjoy your visit this time around. Our team is dedicated to continually improving our accommodations and service, and we will use your feedback to guide our efforts moving forward. We know we're capable of providing the quality experience you've come to expect from us, and we look forward to proving it to you when you return to the area.

2/10 - 너무 별로예요

Jacob

2021년 12월에 1박 숙박함
답변 제공: yogi 님, 2022년 1월 3일
We apprecaited for your valuable feedback. Guest safety and security is our prime job. We try to keep safe enviroment and concern. We hope you will give us another chance to serve you with more effectivness

2/10 - 너무 별로예요

Chanterrial Capers McCrar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting place from service to potential stay.
Didnt stay. Turned right around.
Wall and paint job
Spots on sheets and pillow cases
Spots on sheets and pillow cases
Cigarettes burn.
2021년 12월에 1박 숙박함
답변 제공: yogi 님, 2021년 12월 30일
Knights inn strives to provide the best partner service experience always. We are sorry to hear that we were unable to meet your expectation, and we want to make it right. We will look into this right away. Your patience is appreciated. Thank you.

2/10 - 너무 별로예요

Lamar

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place had bugs everywhere the sheets was dirty
2021년 12월에 1박 숙박함
답변 제공: yogi 님, 2021년 12월 26일
Knights inn strives to provide the best partner service experience always. We are sorry to hear that we were unable to meet your expectation, and we want to make it right. We will look into this right away. Your patience is appreciated. Thank you.

6/10 - 괜찮아요

Lydon

단체 여행
I liked who near things are to the property
2021년 12월에 3박 숙박함
답변 제공: yogi 님, 2021년 12월 16일
Thank you for taking your valuable time to share your great experience at our Knights Inn hotel. Our team takes quality and service feedback important, and our goal is to continue to exceed your expectations on your next travel visit. We look forward to your return with us soon.

10/10 - 훌륭해요

실제 이용하신 고객

2021년 5월에 1박 숙박함
답변 제공: yogi 님, 2021년 5월 31일
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. . We look forward to seeing you on your next trip to Atlanta

2/10 - 너무 별로예요

Joe D

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay Away! Sleep in your CAR!!
Worst stay of my life. Dirty, damaged, stained sheets, TV was broken. Bathtub wouldn’t drain. Bed was so bad, we slept in our clothes.
2021년 5월에 1박 숙박함
답변 제공: yogi 님, 2021년 5월 16일
Thank you for your feedback on this recent stay. We apologize for the inconveniences you experienced and would like to let you know this is not our typical standards. We want each guest to feel safe, comfortable, and receive excellent service and although you did not receive this we ensure you that we will address these issues mentioned.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Made a reservation on Expedia it was confirmed I get to the hotel and there is no reservation....
2021년 4월에 1박 숙박함
답변 제공: yogi 님, 2021년 4월 24일
Dear Guest I need more information like Date of arrival confirmation # in order to resolve the issue

2/10 - 너무 별로예요

Arina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible service
When I arrived to check in the front desk person didn’t even bother to help me! He told me that they are sold out and that he doesn’t care that I had reservation. I had to sleep in my car after 16 hours working straight till 2 am. I was literally feeling miserable that night I’m not the safest neighborhood. The hotel didn’t even bother to notify me ahead of time that they are sold out. Hotels.com fully refunded me my money. I still feel extremely frustrated that there was no guarantee for me to get some rest before working again next day.
2021년 4월에 1박 숙박함
답변 제공: yogi 님, 2021년 4월 19일
We apologies for the issue. We request you reach Hotel.com for your full refund. We agree not to charge

2/10 - 너무 별로예요

Expedia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함
답변 제공: yogi 님, 2021년 4월 13일
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.

4/10 - 별로예요

Jasmine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함
답변 제공: yogi 님, 2021년 2월 21일
Thank You for your feedback, and we look forward to your future stay with us!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
2021년 2월에 1박 숙박함
답변 제공: yogi 님, 2021년 4월 13일
We apologize for your recent stay and that our hotel did not meet your expectations, and we will address these issues mentioned with our team department leaders. Our team strives to offer our guests a comfortable stay and we appreciate the time you took to share your feedback. We hope that you visit us and give us another try.

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 2월에 1박 숙박함

4/10 - 별로예요

Andrea

좋아요: 직원 및 서비스
별로예요: 청결 상태
2021년 1월에 1박 숙박함
답변 제공: yogi 님, 2021년 1월 10일
Thank You for your feedback, and we look forward to your future stay with us!

2/10 - 너무 별로예요

Angannette

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We actually didnt stay the so that was a waste of money. Ant your clerk is ride i want to say his name is Raymond and i couldn't get a refund but at the end of this statment i was not pleased
2020년 12월에 1박 숙박함
답변 제공: yogi 님, 2020년 12월 31일
Dear Guest We apologies for the issue. however it is our policy to make refund withn 30 min of stay. The front desk follow the rules. However, please let me know if you visit in future and we will will 50% com room. If queation please feel free to call at 843 276 5600

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2020년 10월에 1박 숙박함
답변 제공: yogi 님, 2020년 11월 3일
Thank You for your feedback, and we look forward to your future stay with us!

2/10 - 너무 별로예요

C.Lewis

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
2020년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2020년 10월 20일
Many travelers commend our efforts to provide clean, comfortable accommodations for our guests. We apologize that you were not satisfied with your stay. Please consider reaching out to us to let us know where you felt we fell short. Guest feedback helps us improve, and we'd appreciate the opportunity to learn from any potential missteps.

2/10 - 너무 별로예요

Bri 님, Atlanta

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place is nasty ,old and dirty. The towels are brownish white.the toilet still has piss on the side and the shower barely goes down.
2020년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2020년 7월 28일
Dear Bri, Cleanliness and comfort are elements we take great pride in, so it is disheartening that you did not receive accommodations reflective of our values. Rest assured that your voice has been heard and that our team will seize this opportunity to improve and provide a better guest experience. We would love to welcome you back in the future and show you a much better time. Take care.

2/10 - 너무 별로예요

Fe 님, Lithonia

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I didnt like the front desk assistant i always have issue with him so i wont be returning
2020년 5월에 1박 숙박함
답변 제공: yogi 님, 2020년 6월 9일
Thnaks you for let us know your issue. We try to provide best customer services at all level. We will take all necessary measures for make your stay safe and comfortable. We appreciate your concern.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
horrible and rude
Their nightly person were very unprofessional and disrespectful. Rude , nasty, and no common sense... do not come here and rooms are way too pricey!!!!!! I want my mf money back now!!!!!
2020년 6월에 1박 숙박함
답변 제공: yogi 님, 2020년 6월 5일
Thanks for yor feedback. Please let us know in adavace when you make another reservation. We make sure everthing will smooth

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
That front desk man at night has awful customee service i will not be staying here ever again
2020년 5월에 1박 숙박함
답변 제공: yogi 님, 2020년 6월 4일
Kindly accept our apologies fro issue. We look into the matter and make necessary corrctive action to promote great Customer services.

2/10 - 너무 별로예요

Nicole

2020년 5월에 2박 숙박함
답변 제공: yogi 님, 2020년 6월 4일
We like to here more information to correct situation.

4/10 - 별로예요

kendrick

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Find Somewhere else
Found out rag from previous guest in closet area, tub not clean, bed wobbly, fridge not working bad plugs. Like why is this place open. Worst of all took 1 hr to check in with a prepared reservation. And only person at window. :(
2020년 4월에 1박 숙박함
답변 제공: yogi 님, 2020년 4월 30일
we apologies for the issue. We will take serious and make sure correct it Yogi

2/10 - 너무 별로예요

Khan 님, Louisiana

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: YOGI 님, 2020년 3월 13일
dEAR GUEST THANKS FOR YOUR FEEDBACK wE APPRECIATE IT YOGI

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I couldnt use the wifi .. I called front desk and he said that changed the password and he didnt know what it was n he couldnt give it to me... Not kool at all
2019년 11월에 1박 숙박함
답변 제공: yogi 님, 2019년 12월 27일
We apologies for the issue. we took it seriously and resolve the earliest. yogi

2/10 - 너무 별로예요

Erica

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting
It was so nasty. Looked like it hadn’t been clean on forever. Please don’t stay here. Could not stay the entire night had to just pay and book somewhere else. Bathroom was nasty. Beds were dirty. Had cigarette burns in blankets. Looks like you could have gotten a disease by just being there.
2019년 11월에 2박 숙박함
답변 제공: yogi 님, 2019년 11월 23일
Ms Erica Thnaks for your feedback. I has always been our mission tpo provide warm accomodation to every guest we deeply regret any perception that this was not the case. We will discuss this with our team to ensurethat our goals are fully met and cosistently observed. we welcome the opportunity to hve you back and improve upon initial impression of us. yogi

2/10 - 너무 별로예요

DOUGLAS

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty
Do not stay here. It was nasty we needed a place tbat would take pets. It eas dirty, smelly and loud. The guy made a comment about how much i paid than I had to give him 20 cash only for dog. We only stayed a few hours and than left. I wish i could get my money back
2019년 11월에 1박 숙박함
답변 제공: General Manager 님, 2019년 11월 14일
Dear Douglas, Thank you for your review. We're sorry to hear that Your accommodations were not to your preference. As mentioned in the small print section of our Hotels.com page, pets are allowed for an extra charge of USD 20 per pet, per night. Pet-friendly rooms can also be requested by contacting the property at the number on the booking confirmation, as these rooms are subject to availability.

2/10 - 너무 별로예요

Cynthia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: Yogi 님, 2019년 11월 25일
Ms cynthia We apologies for the issue on your recent stay. We take necessary steps to resolve the issue and try to provide better services on your next visit to us.