테라스/파티오
예약 가능 여부 확인

소네스타 ES 스위트 애틀랜타 알파레타 윈드워드 여행 후기

3 out of 5
소네스타 ES 스위트 애틀랜타 알파레타 윈드워드
5465 Windward Pkwy W, Alpharetta, GA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 587개 이용 후기 중 316개" "
평점 8 - 좋아요. 587개 이용 후기 중 128개" "
평점 6 - 괜찮아요. 587개 이용 후기 중 56개" "
평점 4 - 별로예요. 587개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 587개 이용 후기 중 46개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

DEBORAH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay in Alpharetta
2024년 4월에 2박 숙박함
답변 제공: Don - G.M. 님, 2024년 4월 4일
Thank you for choosing to stay with us at the Sonesta ES Suites. It is pleasing to read that you had a great stay. We look forward to your return.

2/10 - 너무 별로예요

Melissa

반려동물 동반 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst place I ever stayed.
2024년 3월에 5박 숙박함
답변 제공: Don - G.M. 님, 2024년 3월 31일
On behalf of my entire team, I apologize that you had such a poor stay. We will work to improve our operations.

2/10 - 너무 별로예요

Melissa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This location was horrible. The front desk staff was great. Room stinks, linen had cigarette burns, and rips and tears. Garbage overflow outside. Outside furniture was dirty and rips and tears. There is no way they should charge what they do for list quality stay. It was totally unsatisfactory .
2024년 3월에 1박 숙박함
답변 제공: Sonesta ES 님, 2024년 3월 28일
Thank you for your feedback. We will look into the issues you experience during your stay.

2/10 - 너무 별로예요

Tavoris

별로예요: 직원 및 서비스, 편의 시설/서비스
Staff is Rude to kids etc
2024년 3월에 1박 숙박함
답변 제공: Sonesta ES 님, 2024년 3월 26일
Thank you for your feedback.

2/10 - 너무 별로예요

Tavoris

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Staff was very rude to my kids
2024년 3월에 1박 숙박함
답변 제공: Sonesta ES 님, 2024년 3월 26일
Thank you for your feedback.

10/10 - 훌륭해요

Farhad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Don - G.M. 님, 2024년 3월 25일
It is pleasing to hear that your stay was "great." Please return to visit again soon.

8/10 - 좋아요

Kevin 님, Madison

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
It’s was an easy check in and out. The interstate was so close for easy travel.
2024년 3월에 3박 숙박함
답변 제공: Sonesta ES 님, 2024년 3월 24일
Thank you for your positive feedback. We look forward to welcoming you again soon.

2/10 - 너무 별로예요

Juan 님, Ridgewood

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The biggest issue with this hotel was the staff. Every time I went to the front desk, none of the staff members were there to attend to guests at the front desk because they had stepped out to smoke marijuana. Completely unprofessional and inexplicable. All other members of the staff were also rude at every point of contact. I would never recommend this place to anyone!
2024년 3월에 10박 숙박함
답변 제공: Don 님, 2024년 3월 24일
We apologize for our failure to provide you the best in service. We will research these issues with great seriousness.

10/10 - 훌륭해요

Sumautree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Sonesta ES 님, 2024년 3월 22일
Thank you for your positive feedback.

10/10 - 훌륭해요

Tavoris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty nice place so far
2024년 2월에 1박 숙박함
답변 제공: Don - G.M. 님, 2024년 2월 23일
We are glad you are pleased with us. Thank you for sharing.

10/10 - 훌륭해요

gustavo

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place to stay
2024년 1월에 10박 숙박함
답변 제공: Sonesta ES 님, 2024년 2월 4일
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

10/10 - 훌륭해요

Rhonda

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone is so kind and helpful. The hotel is in a great location, it’s very clean, so convenient and safe.
2024년 1월에 1박 숙박함
답변 제공: Sonesta ES 님, 2024년 2월 4일
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

10/10 - 훌륭해요

Sumautree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Don - G.M. 님, 2024년 1월 29일
Thank you for rating our hotel. We hope you will return soon.

2/10 - 너무 별로예요

Nancy A 님, Alpharetta

반려동물 동반 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Unsafe parking lot. No linens. Breakfast hrs chged to 2hrs only.No one at front desk to help or willing to help. Prejudice. Do not question your bill, when room will be cleaned, if you can get room supplies, due to room not cleaned for 2weeks. Unless you want to deal with staff wanting to agrue, raise voice, even yell at you. If you dare try talking to them like normal people, they will continue speaking over you, regardless what you're trying to ask of them. Do not write negative review about hotel or you'll be a target for revenge during your stay. Even told to leave. Stay anywhere but Sonesta Windward Pkwy Alpharetta, GA.
2024년 1월에 7박 숙박함
답변 제공: Don - G.M. 님, 2024년 1월 29일
Thank you for sharing, so that we can improve. On behalf of our team, I apologize for your poor experience and for how our team made you feel. We will work to make the necessary changes in our hotel and in our service.

2/10 - 너무 별로예요

Nancy A 님, Alpharetta

반려동물 동반 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Was called Homeless B and screamed at by sonesta @ windward Pkwy hotel staff member. I was mistreated by all 3 front desk females. Only reason was due to a review i wrote stating an employee had bad attitude and needed to not be in customer service.
2024년 1월에 2박 숙박함
답변 제공: Sonesta ES 님, 2024년 1월 25일
Thank you for your comments.

2/10 - 너무 별로예요

Nancy A 님, Alpharetta

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Sonesta emoyees were racist, disrespectful all due to their screw up in two rooms i rented. Plus i wrote previous review stating staff needed to be in another line of work. I was called "HOMELESS B" when i ask for explanation of room mix up. Paid for a family to have room for 2nts on coldest night so child wouldn't be sleeping in vehicle. Due to staff mistake family were not allowed to stay in paid room. I was unaware till next day. I still haven't rec'd explanation or money refund. No apology, just called 5x's"HOMELESS B" and screamed at, even removed from property. Sonesta emoyees classify guest as HOMELESS B"s . I'm 65yrs young and white. DO NOT DARE WRITE REVIEW UNLESS YOU WANT TO BE LABELED AS TROUBLE MAKER AND HOMELESS B BY 3 FEMALES SONESTA EMPLOYEES
2024년 1월에 1박 숙박함
답변 제공: Sonesta ES 님, 2024년 1월 23일
We are sorry to hear that your stay was not as satisfactory as we had hoped it would be. The hotel manager will be discussing your experience with the staff to ensure we are delivering the quality of service our guests deserve. Thank you very much for bringing your concerns to our attention.

2/10 - 너무 별로예요

Nancy A 님, Alpharetta

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Front Desk employees couldn't be any more
2024년 1월에 4박 숙박함
답변 제공: Sonesta ES 님, 2024년 1월 23일
We are sorry to hear that your stay was not as satisfactory as we had hoped it would be. The hotel manager will be discussing your experience with the staff to ensure we are delivering the quality of service our guests deserve. Thank you very much for bringing your concerns to our attention.

10/10 - 훌륭해요

Nayef 님, Atlanta

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 10박 숙박함
답변 제공: Sonesta ES 님, 2024년 1월 18일
Thank you for taking time to review our property. We are glad to hear that we will be your top choice next time you are in the area. We look forward to welcoming you back soon!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Weekend Trip
It was a decent stay. The room was nice and comfortable but did have a weird smell. There were no sheets or pillows for the sofa bed and instead of bringing it to you they made me come get it in the rain. The breakfast was not worth waking up early for. Other than all of that is was comfortable.
2024년 1월에 2박 숙박함
답변 제공: Sonesta ES 님, 2024년 1월 18일
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with your recent stay at our hotel. Your response will go a long way toward improving our breakfast and overall guest experience. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.

6/10 - 괜찮아요

Thalassa

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
The fire pit was unique and I disliked the minimum cleaning of facilities along with staff attitude.
2023년 12월에 7박 숙박함
답변 제공: Sonesta ES 님, 2024년 1월 18일
Thank you for your feedback, it is very important to us. We’re sorry the staff didn’t meet your standards. We will share your comments with the, so that similar situations will not occur.

10/10 - 훌륭해요

Sylvia

2023년 12월에 1박 숙박함
답변 제공: Don - G.M. 님, 2024년 1월 5일
Thank you for choosing our hotel.

10/10 - 훌륭해요

Ennis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel for the price!
This Sonesta was very clean and in a great location. A lot of food and shopping in this location. I will be staying there again.
2023년 12월에 2박 숙박함
답변 제공: Don - G.M. 님, 2023년 12월 19일
Thank you for sharing. We are glad that you enjoyed your stay. We look forward to welcoming you back when you return.

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sonesta ES 님, 2023년 12월 19일
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

8/10 - 좋아요

Nancy A

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Sonesta ES 님, 2023년 12월 12일
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable.

8/10 - 좋아요

Nancy A

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Don - G.M. 님, 2023년 12월 5일
Thank you for staying with us. We hope you will return.

6/10 - 괜찮아요

DOUGLAS

2023년 11월에 2박 숙박함
답변 제공: Sonesta ES 님, 2023년 12월 20일
Thank you for the review. We look forward to seeing you again soon!

6/10 - 괜찮아요

Nancy A

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Management is very rude. Acts as if he's doing you hugh favor letting you pay to stay here. Guess no one told him,.customers pay his salary.
2023년 11월에 10박 숙박함
답변 제공: Sonesta ES 님, 2023년 12월 3일
Thank you for your direct and genuine comments. We really appreciate your feedback. Rest assured we will be looking into the comment you have made about your experience with our staff. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your comments are taken seriously and we will take steps to make the guest experience even better.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Sonesta ES 님, 2023년 12월 3일
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

6/10 - 괜찮아요

reiner

출장 여행
2023년 10월에 20박 숙박함
답변 제공: Sonesta ES 님, 2023년 11월 21일
Thank you for your review and for staying at Sonesta. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. I hope that you will consider giving us another opportunity.

8/10 - 좋아요

Olarino

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Sonesta ES 님, 2023년 11월 21일
Thank you for the review. We look forward to seeing you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
Wasn't impressed!
I was sick by the time of check-in. So therefore, my "thorough room inspection" wasn't up to par like normal. But by the end of my stay, I realized a lot! My bedspread hadn't been changed prior to my visit. There was a small BLOOD splatter on my bedspread, and the sheet beneath. I didn't have a wound, so I know it wasn't me! The room and hallways smelled of mold. When I was being discharged, the attendant at the front desk stated he couldn't give me a receipt. I told him I literally just left a Sonesta Suites a couple of days prior, and paid the same way. They provided me with a receipt. He said "well they shouldn't have". Then once I'm at my car, he comes out and says he could give me one. When I go back in, he says he "emailed it to me". Why not just print it out?!? Anyway, I check my email, the receipt was blank. I go back in, and he said " I sent it without any info". So then he proceeds to print out the copy, and email it to me. He was a decent guy, but all of that could have been avoided. It was a horrible stay! I will not be back.
2023년 11월에 3박 숙박함
답변 제공: Sonesta ES 님, 2023년 11월 19일
Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again.

8/10 - 좋아요

Nancy A

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk agents and housekeepers were very accommodating.
2023년 11월에 1박 숙박함
답변 제공: Sonesta ES 님, 2023년 11월 16일
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

10/10 - 훌륭해요

Sonia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness
2023년 10월에 2박 숙박함
답변 제공: Sonesta ES 님, 2023년 11월 6일
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

6/10 - 괜찮아요

Jody Ann

가족 여행
좋아요: 청결 상태
Hotel was okay paying $6 a night for parking wasn’t
2023년 10월에 2박 숙박함
답변 제공: Sonesta ES 님, 2023년 11월 6일
Thank you for the review. We look forward to seeing you again soon!

4/10 - 별로예요

Charlene

가족 여행
별로예요: 청결 상태, 객실의 편안함
The WiFi was not working for the entire stay. The room was a non smoking room but in the side of the bed was ashes and cigarettes butts. The room had a pet smell and the bathtub had rust in it and slow drainage.
2023년 10월에 2박 숙박함
답변 제공: Sonesta ES 님, 2023년 10월 24일
We are very sorry that you had such a negative experience while staying with us. This is definitely not the standard for our guests and please rest assured that we are doing everything we can to ensure this remains an isolated incident.

10/10 - 훌륭해요

Ngan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Sonesta ES 님, 2023년 10월 24일
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

8/10 - 좋아요

Hayssam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and convenient
2023년 10월에 1박 숙박함
답변 제공: Sonesta ES 님, 2023년 10월 24일
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

8/10 - 좋아요

SOYOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Sonesta ES 님, 2023년 10월 24일
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 - 훌륭해요

Uoleta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Sonesta ES 님, 2023년 10월 24일
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

8/10 - 좋아요

Channel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a great experience with my stay , the only thing that needed to be mentioned in the description is the $100 they hold on your card once you check in & the $6 dollar parking a night but that doesn’t make sense because I wasn’t giving any parking pass so that’s was very weird no none even came to check. Overall it was fine.
2023년 9월에 3박 숙박함
답변 제공: Sonesta ES 님, 2023년 10월 4일
Thank you for response. Sorry for the confusion on the security deposit and parking fees. Those should have been mention on this website during your booking. As always we thank you for choosing Sonesta ES.

6/10 - 괜찮아요

Ashlie

좋아요: 객실의 편안함
Me and my wife booked the room because it’s nice we was running late so we checked in around 12am we only had one face tower so we had to make do the works have to pay attention to things like that.
2023년 9월에 1박 숙박함
답변 제공: Sonesta ES 님, 2023년 10월 2일
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

10/10 - 훌륭해요

Mario

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Just a weekend
The room was nice but the screen to go on the balcony couldn’t be opened easily. The staff was wonderful. Need to get some king-size beds. The queen felt like a full. Overall a decent trip, but could be a great trip with some improvements.
2023년 9월에 2박 숙박함
답변 제공: Sonesta ES 님, 2023년 9월 26일
Thank you for your Awesome review. I will make sure someone fixes the screen on the balcony but unfortunately no king size beds are in the future. Thank you again for choosing Sonesta ES Windward we look forward to welcoming you again soon!

8/10 - 좋아요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Sonesta ES 님, 2023년 9월 19일
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

8/10 - 좋아요

Nikole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Celebrated my son birthday 🎊🎊
2023년 9월에 2박 숙박함
답변 제공: Sonesta ES 님, 2023년 11월 6일
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

10/10 - 훌륭해요

FNU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2023년 9월에 3박 숙박함
답변 제공: Sonesta ES 님, 2023년 9월 5일
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in was fast and easy. Hotel was very nice
2023년 8월에 6박 숙박함
답변 제공: Sonesta ES 님, 2023년 9월 5일
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 - 훌륭해요

Gustavo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Sonesta ES 님, 2023년 9월 5일
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, good breakfast, wonderful suites and a pool! Highly recommended
2023년 8월에 5박 숙박함
답변 제공: Sonesta ES 님, 2023년 9월 5일
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

2/10 - 너무 별로예요

Maria

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Room had roaches. First room smelled of mildew and had a big wet spot on carpet. My daughter was hurt in the bathroom due to the floors getting wet because shower curtains don’t reach the floor to seal the water in.
2023년 8월에 3박 숙박함
답변 제공: Sonesta ES 님, 2023년 9월 5일
Thank you for the review. We look forward to seeing you again soon!

2/10 - 너무 별로예요

Santosh 님, waxhaw

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very poor service, front staff not helpful, the rooms and property smell of cigarette and weed. Rooms and linen are dirty. Housekeeping only on Thursday and Monday. No housekeeping if you check in on Thursday till you check out on Monday. Front desk not available lot of times. They did not have towels most of the time. Front desk very rude. Would never stay in this or other sonesta property. Please stay away from this property
2023년 8월에 3박 숙박함
답변 제공: Sonesta ES 님, 2023년 9월 5일
Thank you for the review. We look forward to seeing you again soon!