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더 조지언 테라스 호텔 여행 후기

4 out of 5
더 조지언 테라스 호텔
659 Peachtree St NE, Atlanta, GA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 2298개 이용 후기 중 1280개" "
평점 8 - 좋아요. 2298개 이용 후기 중 445개" "
평점 6 - 괜찮아요. 2298개 이용 후기 중 266개" "
평점 4 - 별로예요. 2298개 이용 후기 중 163개" "
평점 2 - 너무 별로예요. 2298개 이용 후기 중 144개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

2/10 - 너무 별로예요

???

2023년 2월에 4박 숙박함
답변 제공: General Manager 님, 2023년 3월 26일
Dear Guest, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Safe Travels,Antonio Jones,Managing Director

10/10 - 훌륭해요

Phillip

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Cool
2024년 4월에 1박 숙박함
답변 제공: Donel Fernandes 님, 2024년 4월 19일
Phillip, Thank you for your recent stay and for taking the time to write a review on our property. I was pleased to read that you found your stay worthy of a 5 out of 5 rating. Should your travels ever bring you back to the Atlanta area, it would be an honor to have you as our guest once more. Regards,

2/10 - 너무 별로예요

Carolyn

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This stay was a complete disappointment. The picture of the rooms was beautiful. This is not at all the room that you stay in. We selected a 2 bedroom and the kitchen was completely outdated. The oven was from the 1970's The flooring had pieces that were missing, scratched. Nothing nice and updated. We needed a crib when we checked in, and four hours later, we still did not have a crib after calling the front desk a total of 4 times. We needed additional blankets, no one would answer the housekeeping phone.
2024년 4월에 3박 숙박함
답변 제공: Managing Director 님, 2024년 4월 18일
Dear Carolyn, Thank you for sharing your review. Please accept our apologies for the concerns you had in your room and the inconvenience caused due to the service issues you encountered. We strive to offer exceptional service to our guests; therefore, we are disappointed that we did not meet these expectations during your stay. Your comments will be shared with our team as we continually strive to improve our guest experience. We hope you will return and allow us to show you the hospitality we are known for providing.Safe Travels,Antonio JonesManaging Director

8/10 - 좋아요

Reginald 님, Atlanta

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Double pane windows on the Peachtree side would be nice … loud outside until very late at night!
2024년 4월에 2박 숙박함
답변 제공: Fojan Momen 님, 2024년 4월 16일
I apologize for any noise disturbances from outside during your stay. Thank you for choosing to stay with us despite this inconvenience. Your feedback about the double-pane windows is valuable, and I will share it with the management for consideration. If there's anything else we can do to enhance your stay or if you have any further feedback, please feel free to let us know.Thank you once again for choosing our hotel. We hope to have the opportunity to welcome you back in the future for a more peaceful stay.Warm regards,

8/10 - 좋아요

Carla 님, Asheville

2024년 1월에 2박 숙박함
답변 제공: Fojan Momen 님, 2024년 4월 16일
Thank you so much for your kind rating! We hope to see you next time!

10/10 - 훌륭해요

Shamika 님, Lawrenceville

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Check-in was easy. The room was nice although I had requested a 2 bedroom suite with 2 bathrooms. I had a beautiful view so that saved what I wanted and thought we should have been given.
2024년 4월에 1박 숙박함
답변 제공: Donel Fernandes 님, 2024년 4월 15일
Shamika, Thank you for your recent stay and for taking the time to write a review on our property. I was pleased to read that you enjoyed your stay on property. Should your travels ever bring you back to the Atlanta area, it would be an honor to have you as our guest once more. Regards,

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunning views and the staff is great
2024년 4월에 3박 숙박함
답변 제공: Managing Director 님, 2024년 4월 15일
Dear Tracy, We are delighted to hear that you enjoyed the stunning views and found our staff to be great during your stay at our hotel. Providing exceptional service and creating memorable experiences for our guests is always our top priority. We strive to ensure that every aspect of your stay exceeds your expectations, and we are thrilled that we were able to achieve this during your time with us. Thank you for your kind words, and we hope to welcome you back to The Georgian Terrace again soon for another wonderful experience.Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

Jasmine

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
INCREDIBLE ALL AROUND EXPERIENCE.
2024년 4월에 2박 숙박함
답변 제공: Managing Director 님, 2024년 4월 14일
Dear Jasmine, Thank you for the high rating. It is always gratifying to receive praise for exceeding expectations; we are pleased you had a delightful stay. We enjoy offering something for every traveler with style and Southern hospitality. It was our pleasure serving you at The Georgian Terrace, and we hope to see you again soon. Safe Travels,Antonio JonesManaging Director

2/10 - 너무 별로예요

SEAN LENARD

2024년 4월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 4월 15일
Dear Mr. Lenard, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Safe Travels,Antonio JonesManaging Director

6/10 - 괜찮아요

Amanda

좋아요: 청결 상태
So the pictures don’t actually convey what the facility actually looks like it’s much more outdated the staff was very pleasant making sure I enjoyed my stay however when the shampoo and conditioner were filled with water the toilet paper wasn’t brand new and though it was nice it was outdated
2024년 4월에 2박 숙박함
답변 제공: Fojan Momen 님, 2024년 4월 13일
Thank you for sharing your feedback with us. We're glad to hear that you found our staff to be very pleasant and attentive during your stay. However, we're sorry to hear that the condition of our facility did not meet your expectations based on the pictures.We apologize for the issues you experienced with the shampoo, conditioner, and toilet paper. Your comments are valuable to us, and we will address these concerns with our housekeeping team to ensure that such incidents are not repeated.We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience.

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Went to a show at the Fox and having the hotel be DIRECTLY across the street was perfect.
2024년 4월에 1박 숙박함
답변 제공: Fojan Momen 님, 2024년 4월 13일
That's wonderful to hear! Being just across the street from the Fox must have been incredibly convenient for you. We're delighted that our location added to the enjoyment of your experience. If you have any other feedback or need assistance with future bookings, please don't hesitate to let us know.

8/10 - 좋아요

chelsea

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always stay at this property and it’s very nice however I encountered the me small problem with this hotel recently with no hot water in shower other than that the stay was still great they did accommodate my stay for the inconvenience
2024년 4월에 3박 숙박함
답변 제공: Managing Director 님, 2024년 4월 13일
Dear Chelsea, Thank you for taking the time to share your feedback with us. We truly appreciate your continued loyalty to The Georgian Terrace. However, we apologize for the inconvenience you experienced with the lack of hot water in the shower during your recent stay. Please know that ensuring our guests' comfort is our top priority, and we regret any inconvenience this may have caused you. We're glad to hear that despite this issue, you still enjoyed your overall stay with us, and we were able to accommodate you appropriately. We look forward to welcoming you back again soon for another enjoyable experience.Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

Stacie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Donel Fernandes 님, 2024년 4월 13일
Stacie, Thank you for your recent stay and for taking the time to write a review on our property. I was pleased to read that you found you rated your stay 5 out of 5. Should your travels ever bring you back to the Atlanta area, it would be an honor to have you as our guest once more. Regards,

6/10 - 괜찮아요

tre

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The room was very old looking not appealing enough to stay that night. And on top of that I still haven’t received my refund that I was supposed to get. It’s going on 10 days now and still no communication or confirmation of receiving my funds.
2024년 3월에 1박 숙박함
답변 제공: Donel Fernandes 님, 2024년 4월 12일
Tre, Thank you for your recent stay and for taking the time to write a review on our property. I am disappointed to read that you did not have a pleasurable stay during your last visit. Please rest assured that we will be working with the appropriate team to ensure your refund is processed accordingly. Regards,

8/10 - 좋아요

Ayoung

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 4월 13일
Dear Ayoung, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Georgian Terrace; we hope to see you again soon. Safe Travels,Antonio JonesManaging Director

4/10 - 별로예요

Hajira

The front lobby never picks up the phone. We left our bag behind after check out and drove back to get it (kept calling for half an hour to ask them to secure it but no one picked up). Once we got there we were told that they couldnt find anything in the room. But after we told the front desk staff that it had an AirTag in it and we will track it ourselves, somehow it appeared in minutes. Will definitely not be staying here again.
2024년 4월에 2박 숙박함
답변 제공: Donel Fernandes 님, 2024년 4월 12일
Hajira, Thank you for your recent stay and for taking the time to write a review on our property. First and foremost, I would like to sincerely apologize for the inconveniences you experienced with your lost and found item. Please rest assure that I will be speaking with the appropriate team to ensure a similar issue does not occur in the future. Should your travels ever bring you back to the Atlanta area, we invite you back to give our property another try. Regards,

10/10 - 훌륭해요

Terry

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous old hotel with an atrium that reminds me I’m an MC Escher print.
2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 4월 12일
Dear Terry, Thank you for choosing The Georgian Terrace and for your great review. We are delighted to know that we exceeded all of your expectations and that our well-kept property made for a memorable experience. Thank you again for being our guest; we look forward to your next visit with us.Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

Vanessa

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Staff was amazing, loved the text messages checking if I was ok or needed something. The hotel is beautiful and well kept. Rooms are great
2024년 4월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 4월 11일
Dear Vanessa, We're thrilled to hear that you had a wonderful experience during your stay with us! Our dedicated staff takes great pride in providing exceptional service, and we're delighted to know that their efforts made your visit memorable. It's fantastic to hear that you appreciated our attention to detail, from the well-maintained facilities to the beautiful ambiance of the hotel. We strive to create a comfortable and inviting atmosphere for all our guests, and we're pleased to hear that you found your room to be accommodating. Thank you for your kind words, and we hope to welcome you back to The Georgian Terrace for another enjoyable stay soon!Safe Travels,Antonio JonesManaging Director

6/10 - 괜찮아요

Samer

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No one came cleaning the room for 3 consecutive days. The last 2 days I kept the please clean paper on the door Nothing happened !
2024년 4월에 4박 숙박함
답변 제공: Managing Director 님, 2024년 4월 11일
Dear Samer, We apologize for the inconvenience you experienced during your stay with us. Ensuring the cleanliness and comfort of our guests' rooms is of the utmost importance to us, and it is disheartening to hear that we fell short of meeting your expectations in this regard. Please know that we take your feedback seriously and will address this issue with our housekeeping team to ensure that it does not happen again in the future. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to regain your trust during your next visit. Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

Azin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Managing Director 님, 2024년 4월 11일
Dear Azin, We are thrilled you had an excellent stay at The Georgian Terrace, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Safe Travels,Antonio JonesManaging Director

6/10 - 괜찮아요

christian 님, birmingham

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The staff were very accomodating and professional. Went above and beyond.
2024년 4월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 4월 10일
Dear Christian, Thank you so much for taking the time to share your experience with us! We are happy to hear that you found our staff to be accommodating and professional during your stay. Providing exceptional service is our top priority, and it's always rewarding to know that our efforts have been recognized. We hope to have the pleasure of welcoming you back again soon for a more memorable and enjoyable stay.Safe Travels,Antonio JonesManaging Director

6/10 - 괜찮아요

Stephen

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Can't beat the location, especially if you are attending an event at the Fox. If you walk 2-3 blocks in any direction, the neighborhood quickly degrades. My main complaint is the condition of the rooms. I was upgraded (I guess) to the northern wing of the hotel. The rooms, which appeared to be small apartments at one time, appeared to be very dated. These kitchens, in particular, were in horrible condition. The GT a beautiful and historic hotel, but it needs some serious TLC. It also appears to be very short-staffed. Don't even get me started on the nightly parking fee.
2024년 4월에 1박 숙박함
답변 제공: Fojan Momen 님, 2024년 4월 9일
Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient, especially for attending events at the Fox. We apologize for any inconvenience you experienced with the condition of the rooms. Your comments regarding the dated rooms and kitchens are duly noted, and we will address these concerns with our team.We strive to provide a comfortable and enjoyable experience for all our guests, and your feedback helps us improve. Regarding the parking fee and staffing, we appreciate your understanding and will take your comments into consideration as we continue to enhance our services.If there's anything else you'd like to share or if you have any further suggestions, please feel free to reach out. We value your feedback and hope to welcome you back for a more pleasant stay in the future.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 4월 10일
Dear Kathleen, We are thrilled you had an excellent stay at The Georgian Terrace, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

Dennis

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome Experience
2024년 4월에 2박 숙박함
답변 제공: Fojan Momen 님, 2024년 4월 9일
We're thrilled to hear that you had an awesome experience with us! If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know.Looking forward to welcoming you back!

8/10 - 좋아요

Samantha

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The room had an amazing view and it was very clean……but the bed was super small. My feet hung off the end and it was very compact. All and all I would def stay again
2024년 4월에 1박 숙박함
답변 제공: Fojan Momen 님, 2024년 4월 7일
We're thrilled to hear that you enjoyed the amazing view and found the room to be very clean. However, we're sorry to hear that the bed didn't meet your expectations in terms of size and comfort. Your feedback is valuable to us, and we appreciate your understanding. We'd love to welcome you back again and hope to provide you with a more comfortable stay next time.

10/10 - 훌륭해요

Thurayya

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my 2nd stay at the Georgian Terrace hotel. It is an absolutely beautiful historic hotel. From the outside details, stone, bricks, flowers, greenery to the inside. Check-in was seamless. The staff was so welcoming and will assist you in anyway. The only issue that I had was that the ice machine was not working on my floor but I just went to another floor to get it. The property is stunning. There is a restaurant on the inside, which is very upscale. But there’s also a cute little coffee shop on the property as well for a quick stop in. There are a plethora of places to eat all along Peachtree Street that are in walking distance. The neighborhood surrounding the hotel is beautiful. When you stay here you feel comfortable and fancy at the same time.
2024년 4월에 4박 숙박함
답변 제공: Fojan Momen 님, 2024년 4월 7일
We're delighted to hear that you found the hotel to be beautiful and historic, with seamless check-in and welcoming staff. We're sorry to hear about the issue with the ice machine, but we're glad you were able to find one on another floor. It's great to hear that you enjoyed the restaurant and coffee shop on the property, as well as the dining options and the beautiful neighborhood surrounding the hotel. We hope to welcome you back for another comfortable and fancy stay in the future!

10/10 - 훌륭해요

Dylan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a bit of trouble checking in but Nessa did an incredible job helping us with the issue. Her problem solving skills and customer service was on point. The hotel was immaculate beautiful design and clean as it gets. Can't wait for our next stay there!
답변 제공: Managing Director 님, 2024년 4월 7일
Dear Dylan, We are delighted to hear that you had a positive experience at our hotel, despite encountering a minor hiccup during check-in. Nessa is indeed an invaluable member of our team, and we are thrilled that her problem-solving skills and exceptional customer service left a lasting impression on you. Your appreciation for our immaculate and beautifully designed hotel, as well as its cleanliness, is truly gratifying. We eagerly anticipate welcoming you back for another memorable stay in the near future.Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

John 님, Atlanta

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and classy
2024년 2월에 2박 숙박함
답변 제공: Fojan Momen 님, 2024년 4월 7일
Thank you for staying with us! We're thrilled to hear that you found our hotel convenient and classy. Your satisfaction is our top priority, and we're committed to providing you with a perfect stay. If there's anything else we can do to make your experience even better, please let us know. We hope to welcome you back soon!

10/10 - 훌륭해요

Cassandra

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great! However the fridge leaked and the doors to the washing machine were hanging off the track. This did not impact my stay but for the price of the stay I think they should be fixed.
2024년 4월에 2박 숙박함
답변 제공: Managing Director 님, 2024년 4월 7일
Dear Cassandra, We are delighted to hear that you enjoyed your overall experience with us! Your feedback regarding the maintenance issues is truly appreciated. While we regret any inconvenience caused, we assure you that our maintenance team has been notified to address these issues. Your satisfaction is of utmost importance to us, and we strive to ensure that all amenities are in optimal condition for our guests. Thank you for bringing this to our attention, and we look forward to welcoming you back to The Georgian Terrace for another enjoyable stay.Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

Gregory

가족 여행
Wonderfully Classic Hotel with a great history!!
2024년 4월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 4월 2일
Dear Gregory, Thank you so much for your kind words and for choosing to stay with us! We're delighted to hear that you enjoyed your time at our hotel and appreciated its rich history. We take great pride in preserving the classic charm of our establishment while ensuring a comfortable and memorable experience for our guests. It's wonderful to know that our efforts were appreciated by someone as discerning as yourself. We look forward to welcoming you back to The Georgian Terrace for another unforgettable stay in the future!Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

Adrienne

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
beautiful atriums ! like that your floor can only be access with your room key!
2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 31일
Dear Adrienne, We greatly appreciate your positive feedback regarding our beautiful atriums! It's delightful to hear that you enjoyed their ambiance. We take pride in our security measures, and we're glad you appreciated the convenience and safety of accessing your floor with your room key. Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable experience.Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

Amanda

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was very nice and clean. All staff I encountered were professional and friendly. It’s in within walking distance of some very nice restaurants and directly across the street from the Fox Theatre. Very luxurious for the price. Only thing is the ice machine was turned off when I really needed it. I was very happy with my stay.
2024년 3월에 2박 숙박함
답변 제공: Managing Director 님, 2024년 3월 31일
Dear Amanda, We are delighted to hear that you enjoyed your stay with us and found The Georgian Terrace to be very nice and clean. Our team takes pride in delivering professional and friendly service to all our guests. We're glad you found our location convenient, being within walking distance of some excellent restaurants and directly across from the Fox Theatre. We strive to offer a luxurious experience at an affordable price, and we're thrilled that you felt this way. We apologize for any inconvenience caused by the ice machine during your stay; please know that we will address this issue. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

Becky

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 31일
Dear Becky, We are thrilled you had an excellent stay at The Georgian Terrace, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Safe Travels,Antonio JonesManaging Director

8/10 - 좋아요

Tim

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. Prompt and friendly people
2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 28일
Dear Tim, Thank you very much for your kind review! We are delighted to hear that you enjoyed your stay with us. Providing prompt and friendly service to our guests is a top priority for us, and we are thrilled that you experienced just that during your time here. We hope to have the pleasure of welcoming you back to The Georgian Terrace again soon for another wonderful stay.Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

William

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nessa st the front desk was great!
2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 28일
Dear William, We are thrilled you had an excellent stay at The Georgian Terrace, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Safe Travels,Antonio JonesManaging Director

8/10 - 좋아요

Leah

좋아요: 숙박 시설 상태 및 시설
We thoroughly enjoyed our stay. The only issue we had was one day we advised the desk that we needed new linen and after a full day away, we came back to it not being done. I reached out to have it done again, was told it would happen and it never did.
2024년 3월에 3박 숙박함
답변 제공: Managing Director 님, 2024년 3월 26일
Dear Leah, Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your overall experience at The Georgian Terrace. However, we apologize for the inconvenience you encountered regarding the delay in receiving new linen despite your request. Rest assured, we have addressed this issue with our housekeeping team to ensure it does not happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a seamless stay.Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

Kevner

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Fojan Momen 님, 2024년 3월 24일
Thank you for choosing The Georgian Terrace! We are delighted to hear that you had a wonderful experience with us. Your kind rating and feedback mean a lot to us. We look forward to welcoming you back soon for another exceptional stay!

10/10 - 훌륭해요

Florentino

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 24일
Dear Florentino, Thank you for the high rating. It is always gratifying to receive praise for exceeding expectations; we are pleased you had a delightful stay. We enjoy offering something for every traveler with style and Southern hospitality. It was our pleasure serving you at The Georgian Terrace, and we hope to see you again soon. Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

Krystle

2024년 3월에 4박 숙박함
답변 제공: Fojan Momen 님, 2024년 4월 7일
That's fantastic news! Thank you so much for the 5-star rating. We're thrilled to hear that you had such a wonderful experience with us. Your feedback means a lot to us, and we're delighted that we could exceed your expectations. We hope to have the pleasure of welcoming you back again soon!

10/10 - 훌륭해요

Bertina

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 23일
Dear Bertina, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The Georgian Terrace, and we look forward to welcoming you back soon. Safe Travels,Antonio JonesManaging Director

4/10 - 별로예요

Gina

출장 여행
별로예요: 숙박 시설 상태 및 시설
My room was very worn down and looked nothing like photos. There was no overhead light in the bedroom so it was very dark, and a light in the shower didn’t work so it was dark as well. Overall just dingy and a little creepy as a solo female traveler.
2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 20일
Dear Gina, We apologize for the disappointment you experienced during your stay with us. It is disheartening to read that we did not meet some of your expectations and that you encountered issues with the lighting. Your comfort is our top priority, and we regret that we fell short of providing you with a satisfactory experience. We will address the maintenance concerns you highlighted to ensure that future guests do not encounter similar inconveniences. We appreciate your feedback as it helps us improve, and we hope for the opportunity to welcome you back and showcase the true standard of hospitality we aim to deliver.Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

Tina 님, Lorton

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for a very lovely and comfortable visit.
2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 18일
Dear Tina, We appreciate you taking the time to leave your kind rating for The Georgian Terrace. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Safe Travels,Antonio JonesManaging Director

8/10 - 좋아요

Lee Anne

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our only disappointment was in dinner at the Livingston in the hotel. The Georgian Terrace had some of the friendliest employees I’ve seen in a hotel in a long time.
2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 14일
Dear Mr. Anne, We are grateful for your feedback and thrilled to hear that you found our team at The Georgian Terrace to be exceptionally friendly during your stay. However, we regret to learn of your disappointment with your dining experience at The Livingston within the hotel. Please know that we take all guest feedback seriously and will use your comments to improve and enhance our dining offerings. We hope to have the opportunity to welcome you back in the future for a more satisfying culinary experience. Thank you for choosing to stay with us.Safe Travels,Antonio JonesManaging Director

4/10 - 별로예요

Maria E Nieves

2024년 3월에 4박 숙박함
답변 제공: Managing Director 님, 2024년 3월 31일
Dear Ms. Nieves, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

JESSICA 님, JASPER

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in took to long but otherwise it is great as usual
2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 11일
Dear Jessica, It was a pleasure to read your review and learn how much you enjoyed your stay. However, we regret the issue you encountered upon check-in and for the inconvenience it caused. Thank you very much for sharing your experience so future guests can see what makes The Georgian Terrace an excellent choice.Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent
답변 제공: Managing Director 님, 2024년 3월 11일
Dear Amanda, Thank you for the high rating. It is always gratifying to receive praise for exceeding expectations; we are pleased you had a delightful stay. We enjoy offering something for every traveler with style and Southern hospitality. It was our pleasure serving you at The Georgian Terrace, and we hope to see you again soon. Safe Travels,Antonio JonesManaging Director

8/10 - 좋아요

Rodrigo 님, merida

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Awful downtown Atlanta in general - food was disgusting
2024년 1월에 1박 숙박함
답변 제공: Donel Fernandes 님, 2024년 3월 11일
Rodrigo, Good morning and thank you for your recent stay with us. I am disappointed to read that you did not enjoy your F&B experience as well as the Downtown Atlanta area. Please rest assured that I will be reviewing your comments with our F&B management team to ensure your concerns are addressed accordingly. Regards,

8/10 - 좋아요

Scott

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 3월 12일
Dear Scott, Thank you for choosing The Georgian Terrace. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Safe Travels,Antonio JonesManaging Director

10/10 - 훌륭해요

Catherine

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Classic property with pleasant staff
2024년 3월에 1박 숙박함
답변 제공: Fojan Momen 님, 2024년 3월 10일
We're glad to hear that you're enjoying your stay with us! Our team works hard to provide a pleasant experience. If there's anything else we can do to make your stay more enjoyable, please let us know