외관

더 휘틀리, 어 럭셔리 컬렉션 호텔, 애틀랜타 벅헤드 여행 후기

5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 695개" "
평점 8 - 좋아요. 1000개 이용 후기 중 130개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 68개" "
평점 4 - 별로예요. 1000개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 59개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Kyoungho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Nathan D. 님, 2021년 1월 3일
Thank you for your review!

8/10 - 좋아요

Kyoungho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Nathan D. 님, 2020년 12월 27일
Thank you for your review!

8/10 - 좋아요

Rebecca

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cons: My room was on the side by Peachtree street, the road traffic was really loud. Also, people going in and out of their doors, and the doors would slam was very disturbing. At 10:40 pm (after I had gone to sleep), I got a call from the front desk asking if I’d gotten someone else’s luggage in my room. That was very inappropriate that late at night. Pros: all the staff was very nice and helpful. The room and property were very clean.
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 9일
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 - 훌륭해요

Kennedy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel. Pool area is great also.
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 9일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Darneishia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 9일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Salvador

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding Service ! Amazing Staff !
2024년 4월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 9일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Jackita 님, Louisville

가족 여행
좋아요: 편의 시설/서비스
Everything about this stay was excellent!! I have never been more impressed!! Greeted with a glass of champagne on checkin and our room was on the top floor with an awesome view of the city!! Staff are super courteous and helpful . The pool is heated and the jacuzzi was on point!!! I will be back
2024년 3월에 3박 숙박함
답변 제공: Property Management 님, 2024년 4월 4일
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service!!!
2024년 3월에 2박 숙박함
답변 제공: Property Management 님, 2024년 4월 4일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Melanee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Char at check in was phenomenal!
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 4일
It was a pleasure to host you for your recent visit with us! We are so happy to learn that you enjoyed your stay with us and will be sure to share your compliments with Char. We look forward to welcoming you back to our hotel in the future!

10/10 - 훌륭해요

Bonnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel. The staff was wonderful, rooms were large and clean. We had everything we needed for our one night stay. Loved the glass of champagne at check in and cookies and cupcakes at check out. We will be back!
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 1일
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Tochukwu

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb location and great hotel staff and facilities.
2024년 3월에 3박 숙박함
답변 제공: Property Management 님, 2024년 4월 1일
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 - 훌륭해요

Gerren

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is very nice and the parking was only $20.00 for the night.
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 1일
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 - 훌륭해요

Markeeda

좋아요: 청결 상태, 편의 시설/서비스
Good Hospitality
2024년 3월에 2박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Atiya

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing customer service and details. Very impressed.
2024년 3월에 2박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Dominique

2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 11일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Farhad

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, in nice area.
2024년 3월에 3박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 - 훌륭해요

Derwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 25일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff, security and valet are very professional, and accommodating. The decor is superb. And the red curant flowing throughout the space is amazing! I will stay here again!
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 11일
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Dj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything about this property was great
2024년 2월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 11일
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 28일
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Pamela

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 28일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Mical

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and luxurious hotel
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 21일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Sheila 님, Alexandria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 21일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Paris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. Self parking price is high.
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 21일
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 - 훌륭해요

Ralph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff are excellent.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 14일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Ira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 14일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Anita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property , have been going for years
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 14일
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Terra

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff and service was great. Loved this place. Will be back.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 14일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

magdala

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 14일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Ashley

Very hospitable stay.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 5일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Tynesha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One word: AMAZING!
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 5일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

nancy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and friendly hotel in Buckhead ATL. Staff is nice
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Our team is thrilled to learn about your amazing experience with us! Thank you so much for sharing your positive feedback, as well as highlighting our kind service. It would be an honor to welcome you back again in the future!

10/10 - 훌륭해요

Zhengrong

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Alice

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love staying here for the Atlanta Gift market
2024년 1월에 6박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

Neda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

julie

2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 22일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Darren

2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 22일
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Cathy 님, Chapel Hill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 22일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Michael

좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 22일
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Michelle 님, Gerry

Food for room service was limited and not great food. Bed was uncomfortable. Pillows were old and lumpy. Light switches were odd in the room. No down duvets, old wool blankets wrapped in it high quality cotton sheets. Not like the old Ritz Carlton. Liked the lobby remodel. Room remodel was an after thought.
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 17일
Thank you for taking the time to review our hotel Michelle. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 - 훌륭해요

Paul

2023년 12월에 6박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Robert

2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 9일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

4/10 - 별로예요

Jane-Asher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We’ve come here for years and love it, however this time was a bid different experiment. In addition to being told by the bartender who confirmed it that they had a shuttle that would take us to our restaurant (1 mile away), we were informed by the valet when we went to leave that they don’t do that anymore. We booked and paid through Expedia prior to checking in, yet after We checked out and reviewed our credit card statement we realized that we were Charged an additional $197 deposit for incidentals, a charge from the courtesy bar that we got nothing from and the full price for the room. The invoice i was emailed was only for the overnight parking. I called the hotel and the amazing customer service rep graciously credited back all the extra and frivolous charges but said it it may be several day before the large amount of money I’d credited back. We have stayed at this hotel for years beginning when it was still the Ritz and we have never had the issue of multiple extra charges. Just beware that you may be out a lot of money if it happens to you and there is no shuttle service anymore.
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 9일
Thank you for your review. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to demonstrate the high level of service we normally provide.

10/10 - 훌륭해요

Daniel

2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 9일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 - 훌륭해요

kenneth

2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 22일
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 - 좋아요

Gabriel

2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, elegant renovation.
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
Thank you for providing such a wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 2일
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 - 훌륭해요

james

2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 26일
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.