객실 내 금고, 다리미/다리미판, 무료 유아용 침대, 간이 침대

하워드 존슨 바이 윈덤 갤러웨이 애틀랜틱 시티 에어리어 여행 후기

3 out of 5

이용 후기

6.4
평점 10 - 훌륭해요. 1003개 이용 후기 중 258개" "
평점 8 - 좋아요. 1003개 이용 후기 중 232개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 162개" "
평점 4 - 별로예요. 1003개 이용 후기 중 123개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 228개" "

6.4/10

청결 상태

7.0/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Katie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was absolutely terrible. The room smelled so musty that my oldest daughter had an asthma attack and we ended up in the emergency room. We never actually ended up staying a single night because it was so awful. We came all the way there for a volleyball tournament that my daughter ended up missing because of the mustiness of the room! I WANT my money refunded for this terrible experience.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 24일
Dear Katie,We are truly sorry to hear about your unfortunate experience. The health and comfort of our guests is our top priority and we deeply regret that we fell short this time. We will certainly look into the issues you've raised and take necessary actions. Please accept our sincerest apologies and we assure you that we will do our utmost to make things right. Please contact our customer service team to discuss your refund request.Warm regards,Hotel Management

2/10 - 너무 별로예요

Camila

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Whoever checked us in was so rude and had a nasty attitude . We were checking in for 2 bedrooms and this dude checked us into the first and then we told him about having another room and he got an attitude about why we didn’t say anything about having two rooms ( first I said when I walked in was “we are checking in for 2 bedrooms” ) he then proceed to check us in and asked again for the credit card and ID and started complaining about my card not having visible numbers ( keep in mind that he charged us the first room with the same card and had no issues ) As he gave us the keys we said thank you and he got aggressive staying we can’t leave when we were only saying thank you for only handing us the keys. Nasty attitude and nasty customer service… never coming back
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 21일
Dear Camila,We're deeply sorry to hear about your recent experience at our hotel. We take your feedback seriously and are committed to providing excellent customer service. It's clear we fell short during your visit. We want to assure you that we'll address this internally and work diligently to prevent such incidents in the future. We hope you will reconsider and give us the opportunity to deliver the welcoming and respectful service you deserve.Warm regards,Hotel Management

10/10 - 훌륭해요

Britni

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I actually enjoyed my time it was clean quiet and peaceful
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 19일
Dear Britni,We are thrilled to know that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and it's always heartening to hear that our efforts to maintain cleanliness and tranquility are appreciated. Thank you for your kind words. We look forward to welcoming you back for another peaceful stay soon.

2/10 - 너무 별로예요

Julio

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel needs a lot of fixing and updates the restroom, outdated, broken furniture, main entrance of the door frame, broken overall horrible
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 16일
Dear Julio,We sincerely apologize for the issues you experienced during your stay. It's clear we missed the mark, and for that, we are truly sorry. Your feedback is incredibly valuable to us and we assure you that we will utilize it to improve our facilities and services. We hope to have another chance to provide you with the top-notch experience that our guests usually enjoy.Warm regards,Hotel Management

10/10 - 훌륭해요

Nicholas 님, Lakeland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
people were partying all weekend slamming doors. Other than that the place was worth the money for sure.
2024년 4월에 7박 숙박함
답변 제공: GM 님, 2024년 4월 10일
Dear Nicholas,Thank you for choosing our hotel and for your positive review! We are thrilled to hear that you found value in your stay. We sincerely apologize for the inconvenience caused by the noise. Your feedback is valuable in helping us enhance our guest experience. We look forward to welcoming you back to our hotel in the future.Warm regards,Hotel Management

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet,nice staff,very clean room and close to everything
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 5일
Dear Stephen,Thank you for your glowing 5-star review! We're thrilled to hear that you appreciated our friendly staff, clean rooms, and convenient location. We strive to provide a peaceful environment for all our guests and your feedback confirms that we are on the right track. We look forward to welcoming you back soon.Warm regards,Hotel Management

2/10 - 너무 별로예요

Jadir

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I asked for my room to be thoroughly cleaned because my girlfriend is literally a cleaning boss & I wouldn’t want her to be doing any cleaning on her off day man we get to our room thought it was clean and good come to find out there was a cigarette bud behind the couch I called the lobby to tell them and they were not even in the least bit worried or even cared!!!! That was shocking then I asked for another room and never got it. I even paid for another reservation for a different room they said they were going to call me back when the room was ready which he said would be an hour or 2 and he would let me know it was 11am I never got a call or anything.. I ran around to do some arrands look at the time and it was 5pm no call. Trashiest hospitality ever and they laugh and joke about everything bad that you tell about the room what the hell is going on and over there!! I am calling the health department ASAP and see how they treat they’re paying customers after that!!!!!!!!!
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 5일
Dear Jadir,We sincerely apologize for your recent experience and understand your concerns. It's evident that we fell short in providing the high-quality service we aim for. We appreciate your feedback as it helps us improve. Please be assured that we are taking your comments seriously and will address these issues promptly. We hope for an opportunity to better serve you in the future.Warm regards,Hotel Management

10/10 - 훌륭해요

solomon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its a safe nice place to stay
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 4일
Dear Solomon,Thank you for your lovely review and 5-star rating. We're delighted to hear you enjoyed your stay at our hotel, finding it a safe and nice place. Your comfort and safety are our top priorities. We look forward to welcoming you back in the future for another wonderful experience.Warm regards,Hotel Management

2/10 - 너무 별로예요

Jadir

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me and my gf checked in a room we reserved hours after I booked it , we get to the hotel checked in went back to the car her & i sitting there then there is a flash at the window it was the cops saying someone called for 2 suspicious ppl in the car
답변 제공: GM 님, 2024년 4월 4일
Dear Jadir,We sincerely apologize for the misunderstanding and any discomfort caused. We value the privacy and safety of our guests, and this incident seems to be an exception to our usual standards. We're addressing this to prevent such situations in the future. We hope you give us another chance to serve you better.Warm regards,Hotel Management

8/10 - 좋아요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Comfortable bed, spacious room. Bathroom was kind of dingy, and the smoke detector was disconnected when we got there. Overall, enjoyed our stay
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 30일
Dear Ashley,We're thrilled you enjoyed our comfortable beds and spacious rooms at our hotel! We regret any inconvenience caused by the bathroom and smoke detector. Your feedback is invaluable and we're addressing these concerns to improve our guest experience. We look forward to welcoming you back soon for an even better stay.Warm regards,Hotel Management

6/10 - 괜찮아요

Shawn

2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 30일
Dear Shawn,Thank you for taking the time to rate our hotel. We noticed you gave us a 3-star rating and we would love to hear more about your experience. Your feedback is crucial in our continuous efforts to improve our services. We are committed to making our guests' stay exceptional and we hope you will give us another opportunity to serve you better in the future. Warm regards,Hotel Management

10/10 - 훌륭해요

solomon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice I like it there
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 29일
Dear Solomon,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. Your kind words are truly appreciated and we hope to have the pleasure of welcoming you back to our hotel in the near future. Your satisfaction is our highest motivation!Warm regards,Hotel Management

8/10 - 좋아요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Everything was actually great. Clean room, great staff. Did make aware that there was a leak in the roof ( due to heavy rains that day)
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 28일
Dear Melissa,Thank you for your valuable feedback. We're delighted to hear you enjoyed our clean rooms and friendly staff. We regret the inconvenience caused by the leak and appreciate your understanding due to the heavy rains. We're addressing the issue to ensure it doesn't reoccur. We look forward to welcoming you back for an even better stay.Warm regards,Hotel Management

4/10 - 별로예요

Vincent

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sink was cracked the tub was cracked, the room was dirty the toilet paper holder was falling out of the wall. People next door were smoking weed and it stunk.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Dear Vincent,We're truly sorry to hear about your experience at our hotel. Your feedback is crucial to us and we assure you that we will look into the issues you've raised. We strive to provide a comfortable and enjoyable stay for our guests. We hope for another opportunity to exceed your expectations in the future.Warm regards,Hotel Management

8/10 - 좋아요

Vianca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Dear Vianca,Thank you for taking the time to rate our hotel. We are glad to see you had a positive experience. However, we are always striving to improve and we would love to hear any feedback you may have. We hope to welcome you back soon and make your next stay a full 5-star experience!Warm regards,Hotel Management

2/10 - 너무 별로예요

Nea

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place has mold on walls hot tubs look like they haven’t been cleaned in years
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Dear Nea,We're sincerely sorry to hear about your experience. Your feedback is incredibly important to us and we are taking immediate steps to address these issues. We're committed to offering a clean, comfortable environment for all our guests and we hope we can welcome you back in the future to show our improvements.Warm regards,Hotel Management

2/10 - 너무 별로예요

LaShawnda

별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Dear LaShawnda,We're sorry to see your 1-star rating. We're committed to providing our guests with an exceptional experience, and it seems we fell short during your stay. We'd appreciate if you could provide more details about your experience, so we can make improvements. Your feedback is valuable to us. Thank you.Warm regards,Hotel Management

8/10 - 좋아요

Abhijit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was very helpful. Liked the stay. Room as chosen.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 11일
Dear Abhijit,Thank you for your positive review and for choosing to stay with us. We are delighted to hear that our front desk staff provided helpful service and that you enjoyed your stay and the room. We are committed to providing our guests with a memorable experience. We look forward to welcoming you back in the future.Warm regards,Hotel Management

6/10 - 괜찮아요

Sherry

연인과의 여행
별로예요: 직원 및 서비스
My boyfriend and I have stayed there several times and the person that checked us in wasn't friendly and I asked him if I could have a different room on the 2nd or 3rd floors because I really didn't want to be on the 1st floor and his response was no because they were still cleaning and I didn't check in until after 7PM. The room was clean but needed some repairs.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 11일
Dear Sherry,Thank you for your continued loyalty and for sharing your experience. We deeply regret that your stay did not entirely meet your expectations. Your feedback regarding the check-in process and room preference is crucial for our improvement. We are also taking note of your comments about the room condition. We hope that you will give us another chance to provide you with a superior experience on your next visit.Warm Regards,Hotel Management

10/10 - 훌륭해요

Anita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a good spot.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 8일
Dear Anita,Thank you for choosing our hotel and leaving such a positive review. We're thrilled to hear that our place is always a good spot for you. It's guests like you that make our job wonderful. We look forward to welcoming you back on your next visit.Warm regards,Hotel Management

10/10 - 훌륭해요

Anita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is always a pleasure staying with them !
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Dear Anita,Thank you for your heartwarming review! We're thrilled to know that your stay with us has been consistently delightful. It's always a joy to have you and we look forward to making your future stays just as enjoyable, if not more. Your kind words are truly appreciated. See you soon!Warm regards,Hotel Management

6/10 - 괜찮아요

Karina

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Old guy at the front desk very rude
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 2일
Dear Karina,Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience with our front desk staff. Please know that we value your comments and will use them to ensure we provide superior service to all guests in the future. We hope you'll give us another opportunity to exceed your expectations during your next visit.Warm regards,Hotel Management

6/10 - 괜찮아요

Mikel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The room was clean and quiet but the service was not as expected
2024년 2월에 4박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Dear Mikel,Thank you for sharing your experience with us. We're delighted to hear you enjoyed our clean, quiet rooms. However, we regret that our service didn't meet your expectations. Your feedback is invaluable and we're committed to improving in this area. We hope you'll give us another opportunity to serve you better in the future.Warm regards,Hotel Management

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was nice vary clesvĝ
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 26일
Dear Michelle,Thank you for sharing your positive experience at our hotel. We're delighted to hear that you enjoyed your stay and found the room to your satisfaction. Your feedback is greatly appreciated and we look forward to providing you with the same level of comfort and cleanliness in your future stays. Thank you for choosing us and we hope to see you again soon!Warm regards,Hotel Management

8/10 - 좋아요

Michael

좋아요: 청결 상태
별로예요: 편의 시설/서비스
The property itself is not lovely, but it's adequate and the staff keeps it clean enough. The restaurant is GREAT if you like Indian food, and I do! A major quality of life issue for me is access to plenty of hot coffee in the morning and you're NOT going to get that here. In your room, you get a little coffee pot with one bag of regular coffee (and one decaf, plus some black tea bags) and NO filters to brew the coffee, NO creamers to lighten the coffee (a moot point, since you get no coffee filters) They have some limited coffee available in the lobby -- I was able to get one small cup of coffee on Saturday morning, but the coffee was all gone Sunday morning at 8:15 am. If you want creature comforts, bring them yourself.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 21일
Dear Michael,Thank you for your feedback and for appreciating our restaurant's Indian food. We're sorry to hear about the coffee situation and we understand how important a good cup of coffee can be. We are continuously working on improving our amenities and your comments are valuable in this process. We hope to welcome you back soon with enhanced in-room coffee facilities.Warm regards,Hotel Management

8/10 - 좋아요

Jennifer

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No breakfast only Coffee and granola bar, cleaning service is done after three days of stay. Dennys is close by. Room was clean and spacious has single person couch and table with two chairs. Beds were comfortable. Close to the event attended. Refrigerator did not work. Could use update in room appliance.
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Dear Jennifer,Thank you for your valuable feedback. We're delighted to hear you appreciated our clean, spacious rooms and comfortable beds. We've noted your comments on updating our appliances and the breakfast offerings. We strive to improve our services and your suggestions are integral to that process. We hope to welcome you back to our hotel in the future.Warm regards,Hotel Management

8/10 - 좋아요

Jesenia

연인과의 여행
좋아요: 직원 및 서비스
It was a little on the outdated side but our room was clean. Check in was easy and the staff was friendly. Can't really give it a better rating because it was only a 1 night stay.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Dear Jesenia, Thank you for choosing our hotel and for your honest feedback. We're glad to hear that you found our staff friendly and check-in process smooth. Your feedback about the decor is noted and will be considered in future updates. We hope to welcome you back for a longer stay so we can truly showcase what we have to offer.

4/10 - 별로예요

Melissa

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Dear Melissa,Thank you for your rating. We regret to see that your experience didn't meet your expectations. As we strive to provide all our guests with an enjoyable stay, we'd appreciate it if you could share more details about your experience. Your feedback is important to us and will help us improve our services. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regards,Hotel Management

10/10 - 훌륭해요

Eduardlin

출장 여행
좋아요: 편의 시설/서비스
Goo
2024년 2월에 7박 숙박함
답변 제공: GM 님, 2024년 2월 17일
Dear Eduardlin,Thank you for choosing our hotel and for your 5-star review. We are thrilled to hear that you had a good stay with us. We strive to provide our guests with warm, memorable experiences and your feedback is valuable in helping us achieve that. We look forward to welcoming you back soon.Warm regards,Hotel Management

8/10 - 좋아요

Kathryn

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property was nice and clean and check in and out was nice and easy. I enjoyed my stay and would definitely stay here again. I loved how affordable and accessible it is to the Casinos and outlets.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 17일
Dear Kathryn,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our clean property, efficient check-in/out process, and strategic location. Your feedback serves as a great testament to our commitment to provide a wonderful experience. We sincerely look forward to welcoming you back on your next visit!Warm regards,Hotel Management

2/10 - 너무 별로예요

Ray

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 10일
Dear Ray,Thank you for your recent stay at our hotel. We value all feedback and strive to ensure every guest has a positive experience. We're sorry to hear that your stay fell short of expectations. If you could provide more details about your experience, we'd greatly appreciate it, as it will help us address any issues and improve our services. We hope to have the opportunity to welcome you back and provide a better experience.Warm regards,Hotel Management

2/10 - 너무 별로예요

Andrew

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
TV’s not working. Heat was bad. Sheet had blood stains.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 9일
Dear Andrew,We deeply regret the inconvenience caused during your stay at our hotel. Your experience does not reflect the high standards we strive for. We've noted your concerns about the TV, heating, and bedding. We assure you that we are taking immediate action to address these issues. We hope to have another chance to provide you with a better experience.Warm regards,Hotel Management

10/10 - 훌륭해요

Janelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No breakfast
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 8일
Dear Janelle,Thank you for staying with us and taking the time to leave a review. We regret to learn that you missed our breakfast service. We're constantly working to improve our guest experiences and your feedback serves as an invaluable part. We hope to have another opportunity to serve you, perhaps with a delightful breakfast next time. Warm regards,Hotel Management

6/10 - 괜찮아요

Tikia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The older guy at the front desk was rude. But other then that is was a good stay.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Dear Tikia,Thank you for your feedback. We're glad to hear you had a good stay. However, we're sorry to hear about your experience with a member of our front desk team. We strive for exceptional guest experiences, and we'll address your concerns to ensure better service in the future. We hope to welcome you back soon.

6/10 - 괜찮아요

HENRY

출장 여행, 가족 여행
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Dear HENRY,Thank you for taking the time to share your feedback. We appreciate your rating and hope you had a comfortable stay. If there are specific areas where we can improve and enhance your experience, please feel free to share them with us. We strive for excellence and value your insights. We hope to welcome you back and provide an even better stay in the future.Warm regards,Hotel Management

10/10 - 훌륭해요

Shakina

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Staff is very friendly, rooms are clean, one of the better hotels on the black horse Pike.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Dear Shakina,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our staff friendly and the rooms clean. It's fantastic to be recognized as one of the better hotels on the Black Horse Pike. We appreciate your kind words and hope to continue providing you with excellent service during your future visits.Warm regards,Hotel Management

2/10 - 너무 별로예요

Domenic

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 10일
Dear Domenic,Thank you for taking the time to rate your experience with us. We're sorry to hear that your stay didn't meet your expectations. Your feedback is important to us, and we'd love to learn more about your concerns to improve our services. We hope to have the opportunity to welcome you back and provide you with a much better experience.Warm regards,Hotel Management

10/10 - 훌륭해요

Britni

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean and quiet
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 18일
Dear Britni,Thank you for sharing your positive feedback on the cleanliness and quiet ambiance during your stay. We are delighted to hear that you found our facilities to meet your expectations. Your satisfaction is important to us, and we look forward to welcoming you again for another pleasant experience.Warm regards,Hotel Management

10/10 - 훌륭해요

Sherry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Experience
It was very nice and I will return in the future.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 15일
Dear Sherry,We're delighted to hear that you had a very nice experience with us! Your positive feedback is greatly appreciated. We look forward to welcoming you back in the future and ensuring your next stay is equally enjoyable. If there's anything specific you loved about your visit or any way we can further improve, feel free to share. Thank you for choosing us!Warm regards,Hotel Management

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room, nice decor, clean & quite
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 8일
Dear John,Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed your stay and appreciated the great room, nice decor, cleanliness, and the tranquility of our property. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful experience.Warm regards,Hotel Management

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Location is good. 20 min away from AC. There is an Indian restaurant next door and you’re not too far from a few wawas. Room was clean but they used too much bleach.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 7일
Dear Guest,Thank you for taking the time to share your feedback. We're pleased to hear that you found our location convenient and the cleanliness of your room satisfactory. Your comments about the use of bleach will be shared with our housekeeping team to ensure a better balance in the future. We appreciate your input and hope to welcome you back for another positive experience.Best regards,Hotel Management

8/10 - 좋아요

Alethea

2023년 12월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 21일
Dear Alethea,Thank you for choosing to stay with us. We appreciate your positive rating, and we're thrilled to know you had a satisfactory experience. If there's anything specific you'd like us to improve or enhance for your next visit, please feel free to share your insights. We value your feedback and look forward to the opportunity of welcoming you back for an even better stay.Warm regards,Hotel Management

4/10 - 별로예요

Rachel

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 21일
Dear Rachel,Thank you for taking the time to share your feedback. We value your opinion, and we're sorry to hear that your experience fell short of expectations. We would appreciate more details to better understand your concerns and improve our services. We hope to have the opportunity to enhance your experience in the future.Warm regards,Hotel Management

10/10 - 훌륭해요

Jasai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 28일
Dear Jasai,Thank you for taking the time to rate your experience with us. We appreciate your perfect score and are thrilled to hear that your stay met your expectations. We look forward to the opportunity to welcome you back for another outstanding stay.Warm regards,Hotel Management

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay was a great atmosphere
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 24일
Dear Brian,Thank you for taking the time to share your feedback! We're delighted to hear that you had a great stay and enjoyed the atmosphere. We appreciate your patronage and look forward to welcoming you back in the future.Best Regards,Hotel Management

10/10 - 훌륭해요

Akira

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Love the nice and quite stay
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Dear Akira,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed a nice and quiet stay with us. Providing a peaceful environment is important to us, and we're pleased to know it contributed to your overall experience. We look forward to welcoming you back.

10/10 - 훌륭해요

Rosa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet and what I needed before the next day
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Dear Rosa,We're thrilled to hear that your stay was quiet and met your needs. Providing a comfortable and peaceful experience is our priority. We appreciate your feedback and look forward to welcoming you again for another restful stay.Best regards,Hotel Management

8/10 - 좋아요

Olwen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Dear Olwen,Thank you for choosing to stay with us and for taking the time to provide your rating. We're delighted to see that you had a positive experience during your visit. We look forward to welcoming you back for another enjoyable stay.

2/10 - 너무 별로예요

Robin Renai

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 17일
Dear Robin,We're sorry to see that your experience fell short of expectations. Your feedback is important to us, and we'd appreciate any additional details you can provide to help us address your concerns and enhance our service. We value your input and hope for the opportunity to make amends.

10/10 - 훌륭해요

Jasai

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 17일
Dear Jasai,Thank you for choosing our hotel, and we appreciate your fantastic rating of 10/10! We're thrilled to hear that your experience was excellent. We look forward to welcoming you back for another outstanding stay.