Thank you for your perspective. We appreciate your feedback and take all comments seriously, regardless of their perceived severity. Our goal is to ensure that every guest has a comfortable and enjoyable stay, and we regret that we fell short of meeting expectations in this instance. Your input helps us to continually improve our services for all guests. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

Thank you so much for the awesome rating. Please allow us to welcome you back again soon.Kind regards,The Claridge Hotel Mangement

Thank you so much for the awesome rating. Please allow us to welcome you back again soon.Kind regards,The Claridge Hotel Mangement

We apologize for the inconvenience caused by the leaking sink in your bathroom. This is certainly not the experience we want our guests to have, and we understand the importance of promptly addressing maintenance issues like this. Please know that your feedback has been shared with our maintenance team, and we will ensure that the leaking sink is repaired as soon as possible to prevent any further inconvenience to our guests. We appreciate you bringing this to our attention, and we apologize for any disruption this may have caused during your stay.

Thank you for your kind words! We're delighted to hear that you enjoyed your first stay with us and that you found our place lovely. We're glad to know that you appreciated our beautiful lobby. We apologize if you found the elevators a bit shaky; your feedback is valuable to us, and we will certainly look into this matter to ensure the comfort and safety of all our guests. We look forward to welcoming you back for another wonderful stay in the future! Thank you for choosing to stay with us, and we appreciate your kind recommendation.

Thank you so much for the awesome rating. Please allow us to welcome you back again soon.Kind regards,The Claridge Hotel Mangement

Thank you for choosing The Claridge Hotel. We appreciate having you as a guest and hope we can welcome you back again soon.Kind regards,The Claridge Hotel Management

We are disappointed to see that your stay did not meet your expectations. Please contact the hotel directly if you would like to discuss your stay.Kind regards,The Claridge Hotel Management

Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the lack of a microwave in your room and for any issues with cleanliness. We will address these concerns with our housekeeping team to ensure improvements are made. Additionally, we regret any discomfort caused by the behavior of other guests during your stay. We strive to provide a welcoming and respectful environment for all our guests. We appreciate your understanding and hope to welcome you back for a more seamless stay.

Thank you for sharing your experience with us. We apologize for the inconvenience caused by the elevator issues and the lack of housekeeping service during your stay. We understand the importance of maintaining functional elevators and ensuring that our rooms are cleaned to the highest standards. Your feedback will be addressed with our maintenance and housekeeping teams to make necessary improvements. Regarding the swimming pool area, we apologize for the overcrowding and cleanliness issues you encountered. We will take steps to address these concerns to ensure a more enjoyable experience for our guests. We regret that your stay did not meet expectations, and we understand your decision not to return. We appreciate your feedback, as it helps us improve our services. We hope to have the opportunity to welcome you back in the future for a much-improved experience.

We apologize for the inconvenience caused by the long wait times and overcrowding with the elevators during your stay. We understand how frustrating and time-consuming this must have been for you and other guests. Your feedback regarding the cleanliness of the hotel is also noted, and we apologize for any shortcomings in this regard. Rest assured, we take your comments seriously and will address these issues with our team to ensure improvements are made. We're glad to hear that you found the bathroom and beds clean despite the cleaning issues elsewhere. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for a much-improved stay in the future.

Thank you for bringing this to our attention. We apologize for the cleanliness issues you encountered in certain areas of our property, particularly the walkways and parking areas. Ensuring a clean and pleasant environment for our guests is a top priority, and we regret that we fell short of meeting expectations in this regard. We will address your concerns with our housekeeping and maintenance teams to ensure that all areas of our property are properly maintained and cleaned to the highest standards. Your feedback is invaluable to us as we strive to continually improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

Thank you for providing your feedback about your recent stay. We apologize for the inconvenience caused by the ancient elevators, resulting in longer wait times during check-in. We understand the frustration this may have caused and will address this issue with our maintenance team to explore potential improvements. We also apologize for the inconvenience of the broken ice machines. We're glad to hear that you enjoyed the hot tub and that it met your expectations in terms of quick filling and water temperature. We aim to provide enjoyable amenities for our guests, and your positive feedback is appreciated. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.

We apologize for the disappointment and inconvenience caused by the closure of the pool during your stay, especially on such a special occasion as your 50th birthday. We understand how important it is to have access to all amenities, and we regret that we fell short of meeting expectations in this regard. Additionally, we will review our communication processes to ensure that guests are informed of any changes or closures in advance. We understand that this situation may have affected your celebration, and we sincerely apologize for any frustration it may have caused. We hope to have the opportunity to make it up to you and provide you with a much-improved experience in the future.

We are truly sorry to hear about your incredibly disappointing experience during your stay at our hotel. The issues you described are deeply concerning and completely unacceptable. We want to sincerely apologize for the distress and inconvenience they caused you and your daughter. Finding such inappropriate items in the hotel is completely unacceptable, and we deeply regret that this occurred during your stay. We take cleanliness and guest comfort very seriously, and we assure you that we will investigate this matter and take immediate action to address any lapses in our cleaning protocols. Regarding the long wait times for the elevator, we apologize for the inconvenience you experienced. We understand that this can be frustrating, especially when traveling with a child, and we will address this issue with our team to ensure that measures are taken to improve efficiency. We hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future.

We sincerely apologize for the inconvenience caused by the poor elevator service during your stay. We understand how frustrating it can be to experience delays with essential amenities like elevators, and we regret any inconvenience this may have caused you. Please know that we take your feedback seriously, and we will address this issue with our team to ensure that measures are taken to improve the efficiency and reliability of our elevator service. We hope to have the opportunity to provide you with a much-improved experience in the future. Thank you for bringing this to our attention.

Thank you for sharing your feedback with us. We're glad to hear that overall, you had a good experience during your stay. However, we apologize for the inconvenience caused by the curtains not closing properly, issues with some lamps, and the intermittent TV service. Your comments are valuable to us, and we will address these issues with our maintenance team to ensure improvements are made. We're pleased to hear that you enjoyed the room service and found the whirlpool relaxing. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad to hear that you were able to unwind and enjoy some of the amenities during your stay. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

We apologize for the inconvenience you experienced with the elevators during your stay over Easter weekend. Your feedback is important to us, and we understand how frustrating it can be when essential amenities are not functioning properly, especially during busy holiday periods. We will address the issue with the elevators promptly to ensure that they are in proper working condition for future guests. Thank you for bringing this to our attention, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Merci d'avoir partagé votre retour concernant votre récent séjour. Nous sommes heureux d'apprendre que vous avez apprécié le charme historique de notre bâtiment. Nous nous excusons pour tout inconvénient causé par la propreté des fenêtres et les longs temps d'attente pour les ascenseurs. Vos commentaires nous sont précieux et nous aborderons ces problèmes pour garantir une meilleure expérience à nos clients à l'avenir. Nous apprécions votre compréhension et espérons avoir l'occasion de vous accueillir à nouveau pour un séjour plus agréable avec des vues plus dégagées et un service d'ascenseur amélioré.

Thank you for your feedback on your recent stay with us. We apologize for the inconvenience you experienced with the small bathrooms, lack of lighting, and issues with the elevators. Your comments are valuable to us as we strive to improve the quality of our facilities and services. We are glad to hear that you enjoyed The Vue and had a positive experience with our wait staff. We will share your compliments with them. Additionally, we appreciate your acknowledgment of the smooth check-in and check-out process. Please rest assured that we will address the issues you raised with our team to ensure that they are resolved promptly. We hope to have the opportunity to welcome you back for a more enjoyable stay soon. Thank you for choosing to stay with us.

We apologize for the inconvenience you experienced with the elevators during your stay. Your feedback is important to us, and we will address this issue with our maintenance team to ensure that it is resolved promptly. Additionally, we apologize for any maintenance issues you encountered inside your room. Our team will address these concerns to ensure that our guests have a comfortable and pleasant stay. Thank you for bringing these issues to our attention, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

We apologize for any inconvenience you experienced during your stay. Complimentary breakfast and providing coffee cups are services we aim to offer to enhance our guests' experience. Your feedback is valuable, and we will take it into consideration to improve our services in the future. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

We are disappointed to see that your stay did not meet your expectations. Please contact the hotel directly if you would like to discuss your stay.Kind regards,The Claridge Hotel Management

Lamentamos mucho los desafíos que encontró durante su estadía. Su experiencia está muy por debajo de los altos estándares que nos esforzamos por mantener. Los problemas con los ascensores y la falta de servicio de limpieza son inaceptables y le pedimos disculpas sinceras por las molestias que le hayan causado. Tenga la seguridad de que abordaremos estos asuntos con nuestro equipo para garantizar que las mejoras necesarias se realicen con prontitud. Sus comentarios son invaluables para nosotros y le agradecemos que nos informe sobre estos problemas. Tomaremos en serio sus comentarios y trabajaremos diligentemente para realizar los cambios necesarios para brindar una mejor experiencia a nuestros huéspedes en el futuro. Esperamos tener la oportunidad de recuperar su confianza y darle la bienvenida nuevamente para una experiencia más positiva en el futuro.

We sincerely apologize for the inconveniences you experienced during your stay. The odor of smoke in a non-smoking environment is unacceptable, and we regret that this affected your experience. We will address this matter with our housekeeping team to ensure that all rooms are properly cleaned and maintained to meet our standards. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. We hope to have the opportunity to regain your trust and welcome you back for a more pleasant stay in the future.

We are disappointed to see that your stay did not meet your expectations. Please contact the hotel directly if you would like to discuss your stay.Kind regards,The Claridge Hotel Management

We apologize for the inconvenience caused by the elevator being out of service on Friday and the pool being closed on Thursday during your recent stay. We understand how frustrating it can be when amenities are not available as expected, especially when you were looking forward to enjoying them. Please know that we take your feedback seriously and will address these issues to ensure they are resolved promptly. Our team is committed to providing you with the best possible experience, and we appreciate your understanding and patience. If you decide to visit us again in the future, we hope to provide you with the exceptional stay you have come to expect from us. Thank you for your loyalty, and we look forward to welcoming you back soon.

We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address the issues you mentioned with our team to ensure improvements are made. We understand the importance of prompt and efficient service, as well as the need for a comfortable and well-maintained environment for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to better serve you in the future.

We're sorry to hear about the inconvenience of being placed in a leaky room during your stay. This is certainly not the experience we aim to provide our guests. Your comfort and satisfaction are important to us, and we will do our best to resolve the situation promptly. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay.

We apologize for the inconvenience caused by the pool closure during your recent stays. We understand the disappointment this may have caused, and we strive to provide all amenities as advertised. We will address this issue with our team to ensure better communication and maintenance of our facilities. Thank you for bringing this to our attention, and we hope to have the opportunity to make your next stay more enjoyable.

We're glad to hear that you enjoyed your stay overall and found the room clean. However, we apologize for the issue with the heating system not maintaining a comfortable temperature during your visit. Your feedback is valuable to us, and we will address this matter with our maintenance team to ensure that the heating system is functioning properly in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future. We appreciate your patronage and look forward to serving you better next time.

Thank you for sharing your detailed feedback about your stay. We're glad to hear that you appreciated the vintage style of the hotel and found the pool area comfortable. We apologize for the inconvenience caused by the elevator issues and the sparse staff presence. However, we're pleased to know that you enjoyed the large and comfortable rooms, as well as the quiet atmosphere. Your recommendation and acknowledgment of the reasonable pricing and central location are greatly appreciated. We will address the elevator concerns to improve the overall experience for our guests. We hope to welcome you back for another stay in the future.

We apologize for the issues you experienced during your stay. Providing a clean and comfortable environment is a top priority for us, and we regret that we fell short of meeting expectations in this regard. We will address the cleanliness concerns with our housekeeping team and ensure that appropriate measures are taken to maintain a high standard of cleanliness throughout the hotel. Additionally, we take reports of smoking violations seriously and will investigate the odor issue further to ensure compliance with our non-smoking policy. Thank you for bringing these issues to our attention, and we appreciate your feedback as it helps us improve our services. We apologize for falling short of expectations and hope to have the opportunity to regain your trust in the future.

Dear Ursula,Lamentamos mucho los inconvenientes que experimentó durante su estancia. Entendemos que la falta de servicio de valet parking puede haber sido frustrante, especialmente en un lugar más antiguo donde puede ser más complicado encontrar estacionamiento. Apreciamos sus comentarios y tomaremos en consideración sus sugerencias para mejorar la experiencia de estacionamiento para nuestros huéspedes en el futuro.Saludos cordiales,

Nous sommes sincèrement désolés pour l'expérience désagréable que vous avez vécue lors de votre séjour chez nous. Il est inacceptable que votre chambre dégage une forte odeur de cannabis et que vous subissiez des nuisances sonores, entraînant un sommeil perturbé. De plus, nous regrettons d'apprendre que la chambre n'était pas à la hauteur de nos standards de propreté. Sachez que nous prenons vos commentaires au sérieux et que nous enquêterons sur ces problèmes pour éviter que des événements similaires ne se reproduisent à l'avenir. Notre équipe répondra rapidement aux problèmes de propreté et d'odeur dans la chambre 807 afin de garantir une expérience plus confortable à nos clients. Nous apprécions vos commentaires et espérons avoir l'opportunité de regagner votre confiance et de vous offrir une meilleure expérience à l'avenir.