숙박 시설 내 편의 시설/서비스

베스트 웨스턴 오번/오펠리카 인 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 860개 이용 후기 중 373개" "
평점 8 - 좋아요. 860개 이용 후기 중 297개" "
평점 6 - 괜찮아요. 860개 이용 후기 중 116개" "
평점 4 - 별로예요. 860개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 860개 이용 후기 중 35개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

JeHoon 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
작은 호텔이지만 조용한 곳에 위치해있습니다 1층에서 지냈는데 2층 발자국 소음이 들려요 나머지는 모두 훌륭합니다
2024년 3월에 2박 숙박함

8/10 - 좋아요

WONHOON

2023년 3월에 6박 숙박함
답변 제공: Ricky 님, 2023년 5월 10일
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al.

8/10 - 좋아요

Myung s

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: Ricky 님, 2022년 3월 22일
Thanks for taking the time to review our hotel. Thanks for the kinds words, and great to know that your stay was a pleasant one. Thanks for choosing Best Western Opelika, Alabama, and if we can be of assistant in the future, feel free to contact us. Again, Thanks

6/10 - 괜찮아요

Myung s

2022년 3월에 1박 숙박함
답변 제공: Ricky 님, 2022년 3월 19일
Thanks for taking the time to do a review of our hotel. Good to know that you had a pleasant stay. Hope to see you again in the near future.

8/10 - 좋아요

Sunhee

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 1월에 1박 숙박함
답변 제공: Ricky 님, 2022년 2월 1일
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al. If we can be of assistance in the future, fell free to contact us.

8/10 - 좋아요

CHANGGIL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 5박 숙박함
답변 제공: Vishal Patel 님, 2021년 7월 26일
Thank you staying at Best Western

8/10 - 좋아요

Park

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 4박 숙박함
답변 제공: Anil 님, 2018년 12월 31일
Park, Thank you for the 4 star rating. We hope to see you again soon. Anil

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
생각보다 괜찮았습니다.
요금이 싼 편이라 객실 걱정을 많이 했는데 생각보다 훨씬 괜찮았습니다. 전체적으로 청결한 편이었습니다.
We would like to thank you for the feedback that you have provided us about your stay. We are happy that you were satisfied with the price and cleanliness of your room. We look forward to seeing you again soon. Your friends at: Best Western Auburn/ Opelika

8/10 - 좋아요

Kelly

좋아요: 직원 및 서비스
The breakfast was my biggest issue. The eggs were not warm, the biscuits were rubbery. Our room was nice, it did smell of older people but not overwhelming just whenever you first went in. No fault of the property we did have some folks outside our door at 330am arguing rather loudly for quiet a few mins. It is an older property but was maintained well, location was good, area safe feeling, the bed was comfortable. The staff was friendly enough.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Jose

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Overpriced. Refrigerator making bog noise, and bathroom fan same.
2024년 3월에 1박 숙박함
답변 제공: vp 님, 2024년 3월 26일
We are sad to hear that you had an inconvenience during your stay. We will address this matter immediately, and take care of this. Again, sorry for your inconvenience. If you would like to discuss this matter further, feel free to contact the motel directly to speak to a manager.

10/10 - 훌륭해요

Jolanta 님, Decatur

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will book again.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Yolanda

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We feel like this property can use renovations.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Glenda

2024년 2월에 1박 숙박함

8/10 - 좋아요

teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: vp 님, 2024년 2월 21일
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

4/10 - 별로예요

Thomas 님, Pardeeville

좋아요: 숙박 시설 상태 및 시설
I didn’t like that it was not “pet friendly”. Unfortunately I don’t look closely enough at the particulars before I booked. But I will never come here again because the fee was non-refundable and our beloved pet had to stay in the car all night!
2024년 2월에 1박 숙박함
답변 제공: vp 님, 2024년 2월 21일
We are sad to hear that you had an inconvenience during your stay. We will address this matter immediately, and take care of this. Again, sorry for your inconvenience. If you would like to discuss this matter further, feel free to contact the motel directly to speak to a manager.

4/10 - 별로예요

william

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to ask for toilet tissue, facial tissue, shampoo, soap, etc.
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 7일
We are sad to hear that you had an inconvenience during your stay. We will address this matter immediately, and take care of this. Again, sorry for your inconvenience. If you would like to discuss this matter further, feel free to contact the motel directly to speak to a manager.

10/10 - 훌륭해요

Kaylee

The man working at the counter during the night made my day, he was super nice and friendly
2024년 1월에 1박 숙박함
답변 제공: Ricky 님, 2024년 2월 7일
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

10/10 - 훌륭해요

Marquette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ricky 님, 2024년 2월 7일
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

6/10 - 괜찮아요

Ketsirin 님, Lenexa

가족 여행
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 7일
Thanks for your review, and hope that you will stay with us again.

10/10 - 훌륭해요

Trenna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean updated rooms considering the building is old. Easy access into the building to renter /exit from rooms.
2023년 12월에 2박 숙박함
답변 제공: Ricky 님, 2024년 2월 7일
Glad to hear that you enjoyed your stay with us, and hopes that we can be of assistance in the future. Thanks for your review.

8/10 - 좋아요

Bobby

2023년 12월에 4박 숙박함
답변 제공: Ricky 님, 2024년 2월 7일
Thanks for choosing Best Western Opelika, Alabama, and thanks for taking the time for your review. We greatly appreciate it. If we can be of assistance in the future, feel free to contact us. Again, Thanks....

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ricky 님, 2024년 2월 7일
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al

10/10 - 훌륭해요

Rachel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My go to for overnight stays
2023년 12월에 1박 숙박함
답변 제공: Ricky 님, 2024년 2월 7일
Glad to hear that you enjoyed your stay with us, and hopes that we can be of assistance in the future. Thanks for your review.

10/10 - 훌륭해요

Prof 'FOLA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff members.
2023년 12월에 1박 숙박함
답변 제공: Ricky 님, 2024년 2월 7일
Thanks for the review, and glad to hear that you had a pleasant stay with us. Hope to be of assistance to you in the near future, here at Best Western Opelika, Al.

10/10 - 훌륭해요

Jeffrey

2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 7일
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

10/10 - 훌륭해요

Alechia 님, Midway

2023년 12월에 1박 숙박함
답변 제공: Ricky 님, 2024년 2월 7일
Thanks for your nice and kind review, we really appreciate that. Hope to be of assistance in the future.

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Ricky 님, 2024년 2월 7일
Thanks for your review, and glad to hear that you had a pleasant stay. Looking forward to your next visit with us.

10/10 - 훌륭해요

Rebeca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Ricky 님, 2024년 2월 7일
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall a great stay
2023년 11월에 2박 숙박함
답변 제공: Ricky 님, 2023년 11월 28일
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al.

10/10 - 훌륭해요

Elizabeth

2023년 11월에 2박 숙박함
답변 제공: Ricky 님, 2024년 2월 7일
Thanks for the review, and glad to hear that you had a pleasant stay with us. Hope to be of assistance to you in the near future, here at Best Western Opelika, Al.

2/10 - 너무 별로예요

Julia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Please read before booking!!!
Room was very dirty, we kill a roach in the bathroom. Towels looked old and yellowish. Room was old and filthy, carpet was filthy. Overall the room was horrible. We booked a two night stay and we checked out after the first night. Couldn’t stay a second night. I filed a complaint and I was told the manager would give a call on Friday the 17th after 10 am. Today is Saturday the 18th at 4:45 pm and I haven’t heard from her. This hotel is not a 8.4 at all.
2023년 11월에 2박 숙박함
답변 제공: Vp 님, 2023년 11월 20일
We are sad to hear that you had an inconvenience during your stay. We will address this matter immediately, and take care of this. Again, sorry for your inconvenience. If you would like to discuss this matter further, feel free to contact the motel directly to speak to a manager.

6/10 - 괜찮아요

NANCY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean and neat.
2023년 11월에 1박 숙박함
답변 제공: Ricky 님, 2023년 11월 14일
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al.

10/10 - 훌륭해요

Stacey

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
Very nice room and staff
2023년 11월에 2박 숙박함
답변 제공: Ricky 님, 2023년 11월 10일
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al.

10/10 - 훌륭해요

Mardic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Ricky 님, 2023년 11월 9일
Thanks for the review, and glad to hear that you had a pleasant stay with us. Hope to be of assistance to you in the near future, here at Best Western Opelika, Al.

8/10 - 좋아요

Thad

단체 여행
r and received a handicap room. The main problem was that it had a tub instead of a walk in shower. Very hard to get in and out of.
2023년 10월에 2박 숙박함
답변 제공: Ricky 님, 2023년 11월 6일
We are sad to hear that you had an inconvenience during your stay. Thanks for choosing Best Western Opelika, Alabama, and thanks for taking the time for your review

10/10 - 훌륭해요

Travis

2023년 11월에 1박 숙박함
답변 제공: Ricky 님, 2023년 11월 28일
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

10/10 - 훌륭해요

Queen

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My check in was exceptionally with the assistance of Rick. He was courteous, very helpful and professional. He should be commended.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 3일
Thanks you for your review, and I greatly appreciate you taking the time to do so. Also thanks for the recognition of outstanding service of our employee. Thanks for staying at Best Western Opelika, Al. If we can be assistance in the future, feel free to contact the hotel.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
one night stay
The staff was very friendly. The room could have been cleaner. There was some used towels in the room when we checked into the room. The breakfast was good.
2023년 10월에 1박 숙박함
답변 제공: Ricky 님, 2023년 11월 1일
We are sad to hear that you had an inconvenience during your stay. We will address this matter immediately, and take care of this. Again, sorry for your inconvenience. Thanks for choosing Best Western Opelika, Alabama, and thanks for taking the time for your review

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were very pleased with out stay! Our last experience with a different hotel in Opelika was horrible so we had prepared for the worst. So grateful we were pleasantly surprised!! Very clean!
2023년 10월에 2박 숙박함
답변 제공: Ricky 님, 2023년 10월 24일
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

10/10 - 훌륭해요

Bo

2023년 10월에 2박 숙박함
답변 제공: Ricky 님, 2023년 10월 19일
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

6/10 - 괜찮아요

LaToya

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Ricky 님, 2023년 10월 18일
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al

8/10 - 좋아요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is an older property, but well maintained and clean. Staff was friendly.
2023년 10월에 2박 숙박함
답변 제공: Ricky 님, 2023년 10월 17일
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.

8/10 - 좋아요

Donald

2023년 10월에 3박 숙박함
답변 제공: Ricky 님, 2023년 10월 11일
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al.

8/10 - 좋아요

Beth

좋아요: 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Ricky 님, 2023년 10월 11일
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al.

4/10 - 별로예요

William

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
No tissues in room, bath soap container was empty. Stains on the ceiling. Carpet had a musty smell. Towels were scratchy. This hotel was an average at best not an 8.6
2023년 10월에 1박 숙박함
답변 제공: Ricky 님, 2023년 10월 3일
We are sad to hear that you had an inconvenience during your stay. We will address this matter immediately, and take care of this. Again, sorry for your inconvenience. Thanks for choosing Best Western Opelika, Alabama, and thanks for taking the time for your review

6/10 - 괜찮아요

Tara

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Vp 님, 2023년 9월 26일
Thank you for your feedback.

2/10 - 너무 별로예요

Praveen

출장 여행
별로예요: 청결 상태, 객실의 편안함
Do better
The room was not cleaned the refrigerator had open beer and garbage can had left over trash from the previous gueat. There was no remote to the TV or towels. The counters were sticky. Atleast there were no roaches and I was afraid to pull back the covers. I need a few hours sleep after a 26 hour shift
2023년 9월에 1박 숙박함
답변 제공: Vp 님, 2023년 9월 25일
We are sad to hear that you had an inconvenience during your stay. We will address this matter immediately, and take care of this. Again, sorry for your inconvenience. If you would like to discuss this matter further, feel free to contact the motel directly to speak to a manager.

10/10 - 훌륭해요

Thomas

2023년 9월에 1박 숙박함
답변 제공: Ricky 님, 2023년 10월 17일
Thanks you for your review, and I greatly appreciate you taking the time to do so. Thanks for staying at Best Western Opelika, Al.

2/10 - 너무 별로예요

Sabrina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Vp 님, 2023년 9월 25일
Thank you for your feedback. I apologize that we did not meet your expectations.

8/10 - 좋아요

Amista

2023년 9월에 1박 숙박함
답변 제공: Ricky 님, 2023년 9월 27일
Thanks for taking the time to write a review. Good to know that your stay was great. If we can be of assistance in the future, feel free to contact us. Thanks again, for choosing Best Western Opelika, Alabama.