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슬립 인 & 스위트 오번 캠퍼스 에어리어 I-85 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1007개 이용 후기 중 416개" "
평점 8 - 좋아요. 1007개 이용 후기 중 360개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 140개" "
평점 4 - 별로예요. 1007개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 37개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

CHANGHUN

2023년 3월에 11박 숙박함
답변 제공: Mike 님, 2023년 3월 26일
Thanks for staying with us. We appreciate your feedback

10/10 - 훌륭해요

Dan

Great service!
2024년 3월에 1박 숙박함
답변 제공: Mike 님, 2024년 3월 23일
Dear Dan,Thank you so much for your review and for recognizing our great service! We're thrilled to hear that you had a wonderful experience during your stay. Providing exceptional service to our guests is our top priority, and we're delighted that we could meet your expectations.We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Sleep Inn and Suites

8/10 - 좋아요

TERESA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice for a quick stay. Surrounding area was a bit industrial. Breakfast options were less than mediocre.
2024년 3월에 1박 숙박함
답변 제공: Mike 님, 2024년 3월 22일
Dear Teresa,Thank you for sharing your feedback with us. We're glad to hear that our hotel provided a comfortable option for your quick stay. We apologize for any inconvenience caused by the surrounding industrial area and the breakfast options not meeting your expectations. Your comments are valuable, and we will use them to improve our offerings for future guests.We appreciate your patronage and hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,Sleep Inn and Suites

8/10 - 좋아요

Jennifer 님, Bowling Green

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It served its purpose.
2024년 2월에 2박 숙박함
답변 제공: Mike 님, 2024년 3월 15일
Dear Jennifer,Thank you for your feedback. We're glad to hear that our product served its purpose for you. If you have any further comments or suggestions, please feel free to share them with us. We're always looking for ways to improve and better meet the needs of our customers.Regards,Sleep Inn and Suites

10/10 - 훌륭해요

Jack

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Mike 님, 2024년 3월 12일
Dear [Guest's Name],Thank you so much for taking the time to leave us a wonderful review! We're thrilled to hear that you had a fantastic experience during your stay. Our team works hard to provide the best service possible, and your positive feedback is truly appreciated. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Sleep Inn and Suites

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 27일
Dear Barry,Thank you so much for the review! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and comfort to our guests is our top priority, and we're delighted to know we met your expectations. Your positive feedback means the world to us, and we can't wait to welcome you back for another wonderful stay.Warm regards,Sleep Inn and Suites

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 27일
Dear Terry,Thank you so much for the review! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and comfort to our guests is our top priority, and we're delighted to know we met your expectations. Your positive feedback means the world to us, and we can't wait to welcome you back for another wonderful stay.Warm regards,Sleep Inn and Suites

4/10 - 별로예요

Mike

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a terrible smokey smell in the room. Probably some marijuana too. The front desk wasn't very helpful to address.
2024년 2월에 2박 숙박함
답변 제공: Neil 님, 2024년 2월 19일
Dear Mike,We sincerely apologize for the unpleasant experience you had during your stay. We take this matter seriously and regret any inconvenience caused by the smokey smell in your room. Our team is investigating the issue, and we are implementing measures to prevent a recurrence.We apologize for any shortcomings in our front desk service and assure you that we are addressing this to improve guest satisfaction. Your feedback is valuable, and we appreciate your understanding.If there's anything specific you would like to discuss further or if there's a way we can make it up to you, please feel free to contact us directly.Warm regards,Sleep Inn and Suites

8/10 - 좋아요

Jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a good value, clean room, comfortable bed, and had all we needed in the room, including a mini fridge. Front desk staff was super nice.
2024년 2월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 19일
Dear Jill,Thank you for taking the time to share your positive experience! We're delighted to hear that you found good value in your stay, enjoyed the clean and comfortable room with all the essentials, including the mini-fridge. Our front desk staff is grateful for your kind words. We appreciate your feedback and look forward to welcoming you back for another great stay!Warm regards,Sleep Inn and Suites

6/10 - 괜찮아요

Edwin 님, Kearney

좋아요: 청결 상태
Very dated. Very little water pressure for toilet and shower. Carpet is stained. Only warm breakfast was waffles or you could microwave a Jimmy Dean sandwich. The “very good” 8.2 score on Expedia was a little high in my opinion. Considering the price it was prob what I paid for.
2024년 2월에 3박 숙박함
답변 제공: MIke 님, 2024년 2월 10일
Dear Edwin,Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We take your comments seriously and appreciate your honest assessment of your experience.We are sorry to hear about the issues you encountered with the dated appearance, water pressure, and cleanliness of the room. Please rest assured that we are actively addressing these concerns with our housekeeping and maintenance teams to make necessary improvements.Your feedback regarding the breakfast options is also noted, and we will explore ways to enhance our offerings to provide a more satisfying experience for our guests.We genuinely value your input, as it helps us identify areas for improvement. Our goal is to ensure all our guests have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back and provide a much-improved experience.Warm regards,Sleep Inn and Suites

10/10 - 훌륭해요

Lenora 님, Edwards

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 9일
We are so glad that you had a very clean and comfortable evening at our Sleep Inn & Suites! Thank you for letting us host you, and we invite you to stop by for another relaxing stay every time you pass through Auburn

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an enjoyable stay
2024년 2월에 2박 숙박함
답변 제공: Mike 님, 2024년 2월 7일
Dear Barbara,Thank you so much for taking the time to share your feedback! We are delighted to hear that you had an enjoyable stay with us. Our team works hard to ensure that our guests have a memorable experience, and it's always rewarding to receive positive reviews.If you have any specific highlights or aspects of your stay that stood out to you, we would love to hear more about them. Your insights help us continually improve and provide the best possible service to our guests.We hope to have the pleasure of welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Sleep Inn and Suites

10/10 - 훌륭해요

Peter

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looked to be recently updated and was very clean. Staff worked with me to return items I had accidentally left after checkout.
2024년 2월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 5일
Dear Peter,Thank you for your positive feedback! We're thrilled to hear that you found our recently updated facilities to your liking and appreciated the cleanliness. Our team is dedicated to ensuring a comfortable and pleasant stay for our guests.It was our pleasure to assist you in returning the items you left behind after checkout. We appreciate your kind words and look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Best regards,Sleep Inn and Suites

8/10 - 좋아요

Kristina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Be was comfortable. Water pressure great.
2024년 2월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 3일
We are so glad that you had a very clean and comfortable evening at our Sleep Inn & Suites! Thank you for letting us host you, and we invite you to stop by for another relaxing stay every time you pass through Auburn.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 28일
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

6/10 - 괜찮아요

Teresa

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It is supposed to be a smoke free hotel. The room we were assigned to had such a smoke smell, we immediately left the room. Was assigned another room, but the fan in the bathroom kept pulling in smoke from another room. We stayed for 4 nights and they never came and cleaned the room or brought towels. My husband thought the bed was horrible. The staff was nice, but they needed to do more.
2024년 1월에 4박 숙박함
답변 제공: Mike 님, 2024년 1월 18일
Dear Teresa,Thank you for sharing your detailed feedback on your recent stay with us. We sincerely apologize for the challenges you encountered, including the smoke smell, issues with the bathroom fan, and the lapses in housekeeping service.We understand the importance of a clean and comfortable stay, and we deeply regret that we fell short of your expectations. Regarding the housekeeping service, please be informed that our team respects the "Do Not Disturb" sign to honor guests' privacy. However, we acknowledge that clear communication about the impact on room cleaning is essential. If the "Do Not Disturb" sign was not in use, our housekeeping team would have provided daily service.Your concerns have been noted, and we are taking immediate steps to address these issues internally. We appreciate your understanding and the opportunity to improve. If your travels bring you back to the area, we would love another chance to provide you with a more enjoyable stay.Best regards,Sleep Inn and Suites

10/10 - 훌륭해요

Ogie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 28일
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

8/10 - 좋아요

Debra

가족 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 28일
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

10/10 - 훌륭해요

Machelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 28일
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Mike 님, 2024년 1월 28일
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Place to Stay for Auburn University Graduatio
We stayed here for our niece's graduation from Auburn University last weekend. Everything was perfect and front desk was very helpful. Perfect location for graduation!!
2023년 12월에 2박 숙박함
답변 제공: Mike 님, 2023년 12월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Auburn Campus Area I-85. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mike PatelSleep Inn & Suites Auburn Campus Area I-85

8/10 - 좋아요

Robert

가족 여행
좋아요: 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Mike 님, 2023년 12월 12일
Dear Robert,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Auburn Campus Area I-85. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mike PatelSleep Inn & Suites Auburn Campus Area I-85

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Sheets Ever
Stay was perfect for a quick visit near campus! Bed and sheets were super comfortable for a great night's sleep. Coffee was great and breakfast options were not fancy but met expectations. Staff was super friendly and helpful. Would definitely stay again as the value for what we got was great.
2023년 12월에 2박 숙박함
답변 제공: Mike 님, 2023년 12월 11일
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Auburn Campus Area I-85. Your feedback about your recent visit is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Sleep Inn & Suites Auburn Campus Area I-85

8/10 - 좋아요

Caleb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall stay was great. A little disappointed in the lack of breakfast options but it wasn’t a deal breaker.
2023년 11월에 3박 숙박함
답변 제공: Mike 님, 2024년 1월 28일
It's fantastic that you had a wonderful experience at our Sleep Inn & Suites! Our deepest apologies for the related to breakfast choices you encounteredThank you for staying with us while you were in Auburn, and we ask you to come back anytime for another very comfortable evening.

10/10 - 훌륭해요

DEJI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent staff, excellent customer. Will definitely do it again.
2023년 12월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 28일
Thanks so much for sharing that you had an excellent and pleasing evening at our Sleep Inn & Suites! It was a joy to serve you, and we hope you'll come back soon for another very enjoyable experience.

10/10 - 훌륭해요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 28일
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

6/10 - 괜찮아요

Reeda

2023년 12월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 28일
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

8/10 - 좋아요

BRIAN

2023년 11월에 2박 숙박함
답변 제공: Mike 님, 2024년 1월 28일
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

8/10 - 좋아요

Dylan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only thing it advertises a pool but there is none.
2023년 11월에 1박 숙박함
답변 제공: Mike 님, 2023년 12월 3일
How wonderful it is that our excellent team and value made your time at our Sleep Inn & Suites so good! Thank you for staying with us, and we ask you to come back again anytime your travels bring you to Auburn.

8/10 - 좋아요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We liked the convenience of the location. Only stayed a couple of nights to visit family. Staff was friendly and helpful. It was a little odd for the coffee pot and ice bucket to be on the lowest shelves in the room but we didn’t stay long enough to use them. Continental breakfast was decent. Took a while for the water to get hot. Would probably stay again. Just not my favorite.
2023년 11월에 2박 숙박함
답변 제공: Mike 님, 2023년 11월 29일
It's fantastic that you had a wonderful experience at our Sleep Inn & Suites! Thank you for staying with us while you were in Auburn, and we ask you to come back anytime for another very comfortable evening.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was well kept and smelled clean. Staff was very pleasant. We will stp here again.
2023년 11월에 1박 숙박함
답변 제공: Mike 님, 2023년 11월 29일
It's fantastic that you had a wonderful experience at our Sleep Inn & Suites! Thank you for staying with us while you were in Auburn, and we ask you to come back anytime for another very comfortable evening.

10/10 - 훌륭해요

gerilynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the property was nice and well kept. I would definitely stay there again.
2023년 11월에 2박 숙박함
답변 제공: Mike 님, 2023년 11월 28일
It was awesome serving you while you were in Auburn! Thank you for spending the night at our Sleep Inn & Suites. Please come back anytime for another clean and comfortable visit!

10/10 - 훌륭해요

Sara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was super friendly. The beds and pillows were comfortable. We enjoyed the complimentary breakfast and coffee. My only complaint is that the hot water was not very hot.
2023년 11월에 2박 숙박함
답변 제공: Mike 님, 2023년 11월 28일
It was awesome serving you while you were in Auburn! Our deepest apologies for the hot washer pressure issue you encounteredThank you for spending the night at our Sleep Inn & Suites. Please come back anytime for another clean and comfortable visit!

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 2박 숙박함
답변 제공: Mike 님, 2023년 11월 27일
It's fantastic that you had a wonderful experience at our Sleep Inn & Suites! Thank you for staying with us while you were in Auburn, and we ask you to come back anytime for another very comfortable evening.

8/10 - 좋아요

Raymond

Nice clean facility and rooms.
2023년 11월에 1박 숙박함
답변 제공: Mike 님, 2023년 11월 20일
It's fantastic that you had a wonderful experience at our Sleep Inn & Suites! Thank you for staying with us while you were in Auburn, and we ask you to come back anytime for another very comfortable evening.

6/10 - 괜찮아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The main areas looked clean and seem to have been recently updated, however there were a few things that stood out as worrisome. Our bathroom floor was sticky and looked as if it hadn't been cleaned very well. The breakfast they served resembled what I would see in a gas station: frozen sausage, egg and cheese biscuits just sitting in a case (without any instructions on how to heat it up), and cellophane wrapped pastries. There were 2 cereal options and a make-your-own-waffle station, but that was it. At check in we were greeted by an employee that chatted with another employee (?) on a radio the whole time she was checking us in. And the condition of the elevator was questionable, so we chose to use the stairs while there.
2023년 11월에 3박 숙박함
답변 제공: Mike 님, 2023년 11월 14일
We were happy to host you, and I will share your comments about the breakfast & elavator and other comments with our ownership team for their consideration. Should you return to Auburn please stay with us again at our Sleep Inn & Suites!MIKE PATELGMSLEEP INN & SUITES334-501-7171

6/10 - 괜찮아요

Garth 님, Spanish Fort

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Tub looked like it hadn’t been cleaned and still had hair in it. Bathroom floor looked like it had not been swept or mopped. Beds and pillows were comfortable. Fridge had not been cleaned. AC worked great!
2023년 11월에 1박 숙박함
답변 제공: Mike 님, 2023년 11월 14일
We were happy to host you, and I will share your comments about the breakfast & elavator with our ownership team for their consideration. Should you return to Auburn please stay with us again at our Sleep Inn & Suites!MIKE PATELGMSLEEP INN & SUITES334-501-7171

10/10 - 훌륭해요

Trent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy and smooth check in. Nice staff.
2023년 10월에 2박 숙박함
답변 제공: Mike 님, 2023년 10월 31일
It is terrific that you enjoyed our great team, and we thank you for staying with us . Please let us host you at our Auburn Sleep Inn & Suites every time you head our direction!

10/10 - 훌륭해요

Joanne 님, Statesville

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Mike 님, 2023년 10월 28일
It was awesome serving you while you were in Auburn! Thank you for spending the night at our Sleep Inn & Suites. Please come back anytime for another clean and comfortable visit!

8/10 - 좋아요

Cathryn 님, Birmingham

2023년 10월에 2박 숙박함
답변 제공: Mike 님, 2023년 11월 10일
It was a joy to host you, and we thank you for staying with us, for sharing your terrific recommendation, If your travels lead you back to Auburn, please let us serve you again at our Sleep Inn & Suites!

10/10 - 훌륭해요

Mary Cannon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was helpful, room was very comfortable.
2023년 10월에 1박 숙박함
답변 제공: Mike 님, 2023년 10월 15일
Our hotels love serving you, and we thank you for spending the night at our Sleep Inn & Suites. Please let us host you again every time you come to Auburn!

8/10 - 좋아요

Dixie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and in good repair. Continental breakfast was done well. Only negative was noise from nearby Interstate 85 made sleep difficult.
2023년 10월에 1박 숙박함
답변 제공: Mike 님, 2023년 10월 14일
It was awesome serving you while you were in Auburn! Thank you for spending the night at our Sleep Inn & Suites. Please come back anytime for another clean and comfortable visit!

6/10 - 괜찮아요

Tara

단체 여행, 가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Don’t stay for this price. Very disappointed
We booked a suite and the reservation stated a normal tiny room. Said he couldn’t upgrade us.. so we go into the small room, the fridge didn’t not work and was leaking water every where Also there were two huge roaches in the bathroom Also none of the ice machines worked besides the one on the very bottom floor
2023년 10월에 2박 숙박함
답변 제공: Mike 님, 2023년 10월 10일
Dear your room type was same as you reserved. I am sorry for the other concerns that you shared. We will address those problem areas quickly, and I hope you will let us serve you again.

6/10 - 괜찮아요

Josh

단체 여행
별로예요: 편의 시설/서비스
Upon checkin- staff English was poor and unable to understand that they had overcharged me. Did rectify the situation. Sheets were stained. Cockroaches in bathroom. Coffee was terrible. Location was only perk as close to Auburn for game day.
2023년 9월에 3박 숙박함
답변 제공: Mike 님, 2023년 10월 5일
I am sorry that there were a few issues that we need to address after your most recent stay. We will try to determine where we fell short, and I hope you will let us provide you with a much better evening the next time you head our way.

10/10 - 훌륭해요

MATTHEW

2023년 10월에 1박 숙박함
답변 제공: Mike 님, 2023년 10월 22일
Our hotels love serving you, and we thank you for spending the night at our Sleep Inn & Suites. Please let us host you again every time you come to Auburn!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Schoon hotel,veel geluidsoverlast
Het is een mooi en uiterst schoon hotel. Wanden v hotel kamers heel dun, kamer naast ons woordelijk te verstaan. Hele nacht rumoer, deuren dichtslaan, mensen in de hal( vrachtwagen chauffeurs?) kletsen. Schoonmaakster wou al om 8.00 uur onze kamer schoonmaken, ze was al bezig met veel lawaai sinds 7.00 uur Ontbijt gekeken maar echt Amerikaans met verpakt broodjes. buiten bij Chappy’s Deli gegeten, daar waren veel locals
2023년 9월에 1박 숙박함
답변 제공: Mike 님, 2023년 9월 29일
Thanks so much for getting some rest at our easy to access Sleep Inn & Suites! It was a joy to serve you, and we look forward to providing you with another clean, comfortable and friendly evening the next time you pass through Auburn.

10/10 - 훌륭해요

Bill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay!
2023년 9월에 1박 숙박함
답변 제공: Mike 님, 2023년 9월 29일
Thanks so much for getting some rest at our Sleep Inn & Suites! It was a joy to serve you, and we look forward to providing you with another clean, comfortable and friendly evening the next time you pass through Auburn.

2/10 - 너무 별로예요

Edward

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Mike 님, 2023년 9월 24일
Although we were happy to host you, I am sorry for the cleanliness shortcomings you found in your room. We are making adjustments with our housekeeping efforts, and I hope you will allow us to provide you with an immaculate visit should you return to the area.

6/10 - 괜찮아요

Kris

좋아요: 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Mike 님, 2023년 9월 22일
Thanks for spending a great and very comfortable night at our hotel! We are always working to keep our property nice and clean, and we hope to serve you again soon at our Sleep Inn & Suites of Auburn.

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay. Staff were great, very acomodating. I technically checked out in the am but they let me use the breakfast room for a meeting that lasted until 4pm. Self serve coffee, no problem. Will totally stay here again.
2023년 9월에 1박 숙박함
답변 제공: Mike 님, 2023년 9월 16일
It is wonderful that our really good breakfast and great staff members contributed to a nice experience for you at our Auburn Sleep Inn & Suites! Please stop by again anytime, and thank you for staying with us.