룸, 킹사이즈침대 1개, 금연 | 고급 침구, 책상, 암막 커튼, 다리미/다리미판

아메리카스 베스트 밸류 인 & 스위트 피닉스 시티 여행 후기

2 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 622개 이용 후기 중 219개" "
평점 8 - 좋아요. 622개 이용 후기 중 183개" "
평점 6 - 괜찮아요. 622개 이용 후기 중 92개" "
평점 4 - 별로예요. 622개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 622개 이용 후기 중 81개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

Marlon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mal servicio
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Lacey

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
While we were there our room didnt recieve fresh towels nor our trash taken out
2024년 4월에 2박 숙박함
답변 제공: The staff at Americas Best Value Inn & Suites 님, 2024년 4월 8일
Thank you for giving your feedback and we truly appreciate this. We investigated the raised issue, however, our staff could not identify the issue raised and we can only assume this was a unique situation.

8/10 - 좋아요

Marlon

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: The staff at Americas Best Value Inn & Suites 님, 2024년 4월 7일
Thank you so much for your positive rating for your recent visit to Americas Best Value Inn & Suites.

8/10 - 좋아요

Aldolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The staff at Americas Best Value Inn & Suites 님, 2024년 4월 4일
We are so grateful for your review. Thanks for sharing your rating with us and the community.

10/10 - 훌륭해요

Dallas

좋아요: 직원 및 서비스
the room wasn’t bad at all they just need to update the hotel
2024년 3월에 3박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2024년 3월 28일
Dallas,Thank you for taking the time to share your experience at our Americas Best Value Inn & Suites. We appreciate your feedback and are thrilled to hear that you found your room to be enjoyable.We understand your suggestion for updating the hotel, and we are continually working on improving our facilities to provide a better experience for our valued guests like yourself. Your feedback serves as a valuable insight for us to identify areas where we can make enhancements.We truly appreciate your recommendation, and we hope to have the pleasure of serving you again in the future. If there is anything else we can assist you with, please do not hesitate to reach out to us.Warm regards,

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s great hotel
2024년 3월에 1박 숙박함
답변 제공: The staff at Americas Best Value Inn & Suites 님, 2024년 3월 28일
Thank you for giving your feedback. We truly appreciate this. Until next time...

4/10 - 별로예요

Larry

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
We stay at this hotel everytime we come to columbus for a softball tournament. ThIs time we were put i to a room that apparently had some construction done in the bathreoom. There was dry wall dust every where no soap, no shampoo or conditioner. A wad of hair that was apparently pulled out of the drain, left in the tub. I took pictures of everything. Other than that the room was nice.
2024년 3월에 1박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2024년 3월 15일
. We are doing our very best to complete our updates with minimal impact on our guests, so I regret that your comfort was interrupted. We value your feedback and will take it into consideration as we complete our renovations. I hope that you will return to experience our completed results.We are sorry we did not provide you with the quality of service you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we try hard to make sure all our guests feel at home. I appreciate the feedback and have reviewed it with our team to foster improvements. Thank you again for your review and we hope you will consider staying with us again.

10/10 - 훌륭해요

Sylathia

좋아요: 직원 및 서비스
My kids love that
2024년 2월에 1박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2024년 3월 15일
Your heartfelt comments are truly appreciated. It's wonderful to hear that you and your children always choose to stay with us during your visits to Phenix City. Our location and staff are indeed some of the aspects we are most proud of. We look forward to hosting you again and making your next visit just as enjoyable.Best regards,

10/10 - 훌륭해요

Maniseta

좋아요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2024년 2월 17일
Maniseta, Thank you so much for leaving a 5-star review! We are thrilled to hear that you loved everything. Our team is always committed to offering the best services, and your positive feedback propels us to strive continuously for excellence. We look forward to welcoming you back for another splendid experience in the future. Warm Regards,

6/10 - 괜찮아요

Sariah

출장 여행
별로예요: 편의 시설/서비스
Avg hotel. Missing towels and pillow cases. Very noisy.
2024년 2월에 4박 숙박함
답변 제공: ABVI STAFF 님, 2024년 2월 14일
Thank you for your review. We regret that your experience did not meet your expectations. Your feedbacks will help us improve our services.We hope that your stay in Americas Best Value Inn and Suites was otherwise amazing. Regards,The Staff at Americas Best Value Inn and Suites

2/10 - 너무 별로예요

Brandy

2024년 2월에 1박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2024년 2월 12일
Hello. We’ve checked our records and have not found any guests that have stayed here by your name. Perhaps you may have mistaken us for another hotel. We’d love to host you the next time you visit Phenix City, AL.

2/10 - 너무 별로예요

Abigail

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very nice... However .. do NOT stay here unless it's an absolute emergency. The dirtiest hotel room I've ever witnessed. Multiple crunchy semen stains on comforters, long hairs in the sheets, pubes on the bathroom sink, shrimp left over in the fridge. Horrific. That being said, the lady at the front desk was very nice and moved us to another room that was only half as bad but still disgusting. Loud, drug addict drama all night long outside.. One perk, lots of DoorDash options available.
2024년 2월에 3박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2024년 2월 12일
We deeply apologize for the unsatisfactory experience you encountered during your recent stay. We understand your concerns regarding the cleanliness, lack of amenities, and the inconvenience caused. Rest assured, we will investigate the matter thoroughly and take immediate steps to rectify the issues. . This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we try hard to make sure all our guests feel at home. Regarding your concern, we have addressed this straight away to our staff, and also with the management for immediate action; to ensure that this incident is not repeated again. We sincerely apologize and hope you will give us another chance to provide you with a wonderful stay.

10/10 - 훌륭해요

Tydues

2024년 2월에 1박 숙박함
답변 제공: The staff at Americas Best Value Inn & Suites 님, 2024년 3월 21일
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

10/10 - 훌륭해요

Lacey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only issue i had was the last day before i checked out housekeeping didnt even touch my room i had no towels no toilet paper my trash was full but other rhan thay everything waw great
2024년 2월에 3박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2024년 2월 7일
Thank you for your feedback, Lacey. We apologize for the inconvenience with housekeeping on your last day, but we are glad to hear that everything else was great during your stay.

8/10 - 좋아요

Trisha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The tub and sink were stopped up and I had to remove the lid to the toilet to flush it. Once they get that squared away it will be cool. I'd stay there again. It's an old bldg so the plumbing is not always up-to-par. It was clean and there were no bad smells. I can live with that. I was comfortable.
2024년 1월에 2박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2024년 2월 7일
Thank you for your feedback, Trisha. We apologize for the plumbing issues you experienced during your stay, but we are glad to hear that you were still comfortable and would consider staying with us again.

6/10 - 괜찮아요

Miranda

좋아요: 직원 및 서비스
별로예요: 청결 상태
Ok
2024년 1월에 2박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2024년 1월 27일
We appreciate your feedback! We would be grateful if you give us an opportunity to improve your experience during your next stay.Do stay with us anytime you visit the city.

8/10 - 좋아요

Allen

단체 여행
It was good consumer service
2024년 1월에 1박 숙박함
답변 제공: The Staff at Americas Best Value Inn& Suites 님, 2024년 1월 15일
Thank you for taking the time to leave us a rating. We would be delighted to have you as a guest here at Americas Best Value Inn & Suites anytime you’re in town. Hope to see you again soon.

10/10 - 훌륭해요

James

2024년 1월에 1박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2024년 1월 15일
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 - 훌륭해요

Major

좋아요: 청결 상태
2023년 12월에 4박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2024년 2월 7일
Thank you for taking the time to leave us a rating. We would be delighted to have you as a guest here at Americas Best Value Inn & Suites anytime you’re in town. Hope to see you again soon.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
2023년 12월에 1박 숙박함
답변 제공: The Staff at Americas Best Value Inn and 님, 2024년 1월 10일
Thank you for your positive review! We appreciate the time you took to let us know you think we are awesome! You are too and we look forward to seeing you again.

10/10 - 훌륭해요

martin

출장 여행
Nice people
2023년 12월에 2박 숙박함
답변 제공: The Staff at Americas Best Value Inn 님, 2023년 12월 17일
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

4/10 - 별로예요

Harold

별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2023년 12월 28일
We’re disappointed to hear about your negative experience. Please know that this isn’t the usual standard of our hotel, and we always aim to deliver what we commit. We’d love it if you could give us another opportunity to make things right.

10/10 - 훌륭해요

Johanna

2023년 12월에 2박 숙박함
답변 제공: The Staff at Americas Best Value Inn 님, 2023년 12월 17일
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit.

10/10 - 훌륭해요

martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly people
2023년 12월에 2박 숙박함
답변 제공: The Staff at Americas Best Value Inn and Suites 님, 2023년 12월 17일
Thank you for your positive review! We appreciate the time you took to let us know you think we are awesome! You are too and we look forward to seeing you again.Regards,The Staff at Americas Best Value Inn and Suites

6/10 - 괜찮아요

JUAN

Bien
Estuvo bien para los dos días que estuve, la habitación estuvo limpia pero no las áreas comunes
2023년 12월에 2박 숙박함
답변 제공: The Staff at Americas Best Value Inn 님, 2023년 12월 17일
Thank you for taking the time to provide a rating, your opinion is valued and it helps us maintain an excellent standard of service to our guests.

10/10 - 훌륭해요

Vesta

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly service
2023년 11월에 1박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2023년 12월 1일
We are glad to know that you had a great time at Americas Best Value Inn and Suites. Please refer us to your friends and family for their next destination. Thank you for your feedback. We’d love to host you the next time you visitus. Until next time...Regards,

6/10 - 괜찮아요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Can't judge a book by its cover.
When we drove up to the hotel the website pictures only showed the hotel good side. Entering from other side it looked like a roach motel. A Window was boarded up with wood. Mattresses stacked up in the window. False advertisement about breakfast. No elevator, but the room where cute and clean as shown on the website. All of the staff were friendly and great.
2023년 10월에 1박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2023년 10월 23일
We thank you for your much-valued feedback. We apologize profusely for the inconvenience you faced due to the lack of information in advance about the non-availability of the breakfast service. We hope you will stay next time you are in town and try out our amazing new beds, that were being setup along with new furnishings. Hope you visit again soon.

2/10 - 너무 별로예요

Justin

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This place needs work
We arrived at at 8 pm and the staff had to check two rooms before to find a “clean and ready” room. We ended up leaving and going somewhere else. Room floor was sticky, curtains were stained, remote had grease on it, toilet paper on roll was dirty. The positive was the manager was polite and kindly refunded me.
2023년 10월에 2박 숙박함
답변 제공: AH 님, 2023년 10월 18일
We’re sorry to hear that your experience with us was less than satisfactory. We understand that you have choices when it comes to booking a hotel, and we regret to have lost your confidence in us. Please know that we’re taking your feedback seriously and will use it to improve our performance moving forward. We hope that you’ll give us another opportunity to provide you with the service that you deserve. Thank you for your understanding.

4/10 - 별로예요

ramon

별로예요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2023년 10월 18일
We apologize that our services didn’t meet your expectations. Customer experience is something that we take very seriously. We hope that you’ll give us a second chance to make things right and show you our commitment to providing the best customer experience.

2/10 - 너무 별로예요

Randy

2023년 10월에 2박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2023년 10월 11일
We’re disappointed to hear about your negative experience. Please know that this isn’t the usual standard of our hotel and we always aim to deliver what we commit. We’d love it if you could give us another opportunity to make things right.

6/10 - 괜찮아요

Stephen

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
What seemed to be "unsavory" characters hanging around.
2023년 10월에 1박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2023년 10월 11일
Our aim is to provide the best experience to anyone who visits us. Your experience definitely does not sound like the type of experience we normally provide to our guests. We will take your response seriously and see what areas we could improve upon

2/10 - 너무 별로예요

tammy

2023년 9월에 1박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2023년 10월 18일
We apologize that our services didn’t meet your expectations. Customer experience is something that we take very seriously. We hope that you’ll give us a second chance to make things right and show you our commitment to providing the best customer experience.

4/10 - 별로예요

Melonie

좋아요: 청결 상태, 객실의 편안함
You get what you pay for.
We arrived 45 minutes early, I didn't except to be able to check in but it was worth a try. Joanie said rooms wouldn't be ready til 3 or a little after so we went to eat. We got back a few minutes after 3. Our room wasn't ready. They said it would be a few minutes but we didn't get in our room til 3:40. Joanie went above and beyond to help housekeeping get rooms ready. They must really be short staffed. Joanie was great. This is a dated hotel but clean. I was most disappointed because there was NO BREAKFAST. It was advertised as having breakfast included but was told because of covid it was not available. That's nonsense. We've stayed in several hotels since covid and breakfast was served! That's one of the reasons we booked there. But like i said earlier, you get what you pay for!
2023년 9월에 1박 숙박함
답변 제공: The Staff at Americas Best Value Inn and Suites 님, 2023년 10월 11일
We appreciate your feedback! We would be grateful if you give us an opportunity to make amends and improve your experience during your next stay.Do stay with us anytime you visit the city. We’re eager to host you again and serve you with nothing but the best.

4/10 - 별로예요

Jasmine

가족 여행
좋아요: 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2023년 10월 18일
We’re disappointed to hear about your negative experience. Please know that this isn’t the usual standard of our hotel, and we always aim to deliver what we commit. We’d love it if you could give us another opportunity to make things right.

4/10 - 별로예요

Sheryl

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Do not recommend
The hotel is obviously used as low income housing for locals, and because of that they’re not as respectful concerning noise levels, as maybe fellow travellers would be lots of slamming doors, loud talking in the hallways. Linens On the bed were stained. The bathtub doesn’t drain properly. There was no garbage can in the room. The microwave was dirty inside. The lobby stairs needed to be vacuumed. I booked off of a third-party that said I was getting a special deal $40 off the regular. If I had paid the full price, I would’ve been appalled
2023년 9월에 1박 숙박함
답변 제공: The Staff at Americas Best Value Inn 님, 2023년 9월 23일
Hi! Our aim is to provide the best experience to anyone who visits us. Your experience definitely does not sound like the type of experience we normally provide to our guests. We will take your response seriously.

4/10 - 별로예요

Joann

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Disappointed
Very Outdated Bad Smell Not Clean No Trash Can Smoke Alarm had no battery in it However when checking in we heard the big spill about no smoking allowed in which we don’t smoke anyway so the talk didn’t matter But we did feel unsafe with no working smoke detector People running around all night Smell of drugs in the hallway
Smoke Alarm ???? Really
2023년 9월에 2박 숙박함
답변 제공: The Staff at Americas Best Value Inn and Suites 님, 2023년 9월 23일
Thank you for sharing your experience. We always like to ensure that our guests have the best time when they visit us. We’d be glad if you give us one more chance to provide better experience. We’re eager to host you again and serve you with nothing but the best. Your feedbacks and suggestions are always welcome.Regards,

6/10 - 괜찮아요

Mark

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent hotel… .you get what you pay for
2023년 8월에 3박 숙박함
답변 제공: The Staff at Americas Best Value Inn and Suites 님, 2023년 10월 11일
We’re happy to see your review here. It will help us improve our services andprovide a better experience to you again. It was great to have you at Americas Best Value Inn and Suites. Visit soon.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: The Staff at Americas Best Value Inn & Suites 님, 2023년 10월 11일
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 - 훌륭해요

Gang

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like they charge the fees by room and numbers of the person
2023년 8월에 1박 숙박함

8/10 - 좋아요

Shanice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing.
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Mark

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not bad… you get what you pay for… .beds were comfortable…room was clean… .staff was awesome especially JONIE… .SHE WAS AWESOME… ..i will stay there again… ..and location was good… ..OWNERS SPEND SOME $$$ AND UPDATE HOTEL
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Katrina 님, Milwaukee

단체 여행
별로예요: 숙박 시설 상태 및 시설
I had to leave hotel shortly after checking in because there were roaches in fridge and in bathroom. I have never had issues before and now I will never stay again
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Angela

2023년 6월에 1박 숙박함
답변 제공: THE STAFF AT AMERICAS BEST VALUE INN 님, 2023년 6월 26일
DEAR VALUED GUEST, THANK YOU FOR TAKING THE TIME TO RATE OUR HOTEL. GLAD YOU ENJOYED YOUR STAY HERE AT AMERICAS BEST VALUE INN.

4/10 - 별로예요

timothy 님, davie

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dump! Especially for the price I paid. Room was musty, tv plugged into the nearby lamp, no blackout curtains, Seedy people. And pay $5 to use a pool towel. Bathroom toilet barely flushed, toiletries were substandard. Thin bars of soap cracked during 1st use. Not worth it.
2023년 6월에 2박 숙박함
답변 제공: Staff at America's Best Value Inn & Suites 님, 2023년 6월 18일
Thank You. Your feedback helps us identify the areas in which we can improve. At present we’re taking steps to upgrade our rooms and facilities, and also implementing utmost care in our maintenance. If given the opportunity, we will implement more efforts to provide you a better experience when you visit us next time. Sincerely,The Staff at Americas Best Value Inn and Suites

2/10 - 너무 별로예요

Joe

2023년 6월에 2박 숙박함
답변 제공: The Staff at Americas Best Value Inn 님, 2023년 7월 6일
Hi Joe, thank you for leaving a review. We are sorry that we didn't meet your expectations. May we ask why you left a negative review? Knowing why will help us solve any issues for you, as well as improve our service for you and other customers going forward.

4/10 - 별로예요

Michael

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
We arrived late afternoon 6/9/23 and checked in for a one-night stay, took our suitcase to the room, then left to meet friends for dinner. An employee was in the hall, and my husband complimented her on the cleanliness of the room. We should have looked around a bit more. When’s we returned after a long day staffing a FAIRTAX table at the Georgia GOP convention and dinner, we brushed our teeth and went to bed. The next morning, I woke up early, planning to take a shower. Oops! No shower curtain. I decided to wash my face and skip the shower. No trashcan in the bathroom. No plastic bag for dirty clothes. No lightbulbs in one of the bedside lamps. When my husband woke up and wanted to take a shower, I called the front desk, and the desk clerk brought a shower curtain within a few minutes and hung it up. My husband showered and tried to use the hairdryer. The plug was cracked and we saw green corrosion inside it. The desk clerk brought a replacement, but she would have needed a screwdriver to remover the dead dryer and mount the replacement. There is no elevator, and the stairs leading to the second floor needed vacuuming. We won’t stay here again.
2023년 6월에 1박 숙박함
답변 제공: Staff at America's Best Value Inn & Suites 님, 2023년 6월 18일
Thank You. Your feedback helps us identify the areas in which we can improve. At present we’re taking steps to upgrade our rooms and facilities, and also implementing utmost care in our maintenance. If given the opportunity, we will implement more efforts to provide you a better experience when you visit us next time. Sincerely,The Staff at Americas Best Value Inn and Suites

4/10 - 별로예요

Amberly

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Okay for a quick stay
The woman at the front desk was great and super nice. The first room was not so great. No linens or toiletries and the tv didn’t work. She did put us in another room that was okay other than the tv still not working. It was fine for the amount of time we spent there but definitely wouldn’t recommend more than one night.
2023년 5월에 1박 숙박함
답변 제공: Staff at America's Best Value Inn & Suites 님, 2023년 5월 22일
Thank You. Your feedback helps us identify the areas in which we can improve. At present we’re taking steps to upgrade our rooms and facilities, and also implementing utmost care in our maintenance. If given the opportunity, we will implement more efforts to provide you a better experience when you visit us next time. Sincerely,The Staff at Americas Best Value Inn and Suites

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room seemed clean. As did the sheets. For the price point, it was worth the money. I had no issues checking in and the staff seemed friendly. I have no complaints. But of course, I’m not the type to look for issues to complain about.
2023년 5월에 1박 숙박함
답변 제공: A 님, 2023년 5월 7일
Thank you for your positive review! We appreciate the time you took to let us know you think we are awesome! You are too and we look forward to seeing you again.Regards,The Staff at Americas Best Value Inn and Suites

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2023년 4월에 1박 숙박함
답변 제공: A 님, 2023년 5월 7일
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

6/10 - 괜찮아요

Josh

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The service in and around the hotel just suck. Seems the employees care more about their own business than the guest. And they advertise a pool that has been under construction from what the clerk told me " a few times". Because of shotty jobs done to it.
2023년 4월에 1박 숙박함
답변 제공: A 님, 2023년 5월 2일
Our aim is to provide the best experience to anyone who visits us. Your experience definitely does not sound like the type of experience we normally provide to our guests. We will take your response seriously and see what areas we could improve upon. We look forward to having another opportunity to make amends and deliver an unforgettable experience to you. Thank you for your input!Sincerely,The Staff at Americas Best Value Inn and Suites