스탠다드 아파트, 침실 1개 | 테라스/파티오

그랜지 모텔 여행 후기

4 out of 5
그랜지 모텔
1 Grange Road, Auckland

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 281개 이용 후기 중 171개" "
평점 8 - 좋아요. 281개 이용 후기 중 77개" "
평점 6 - 괜찮아요. 281개 이용 후기 중 24개" "
평점 4 - 별로예요. 281개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 281개 이용 후기 중 3개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

8/10 - 좋아요

Glen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good motel between city and airport
Good place to stay just out of the city and near the airport. Reception friendly and helpful, good size rooms, restaurants etc just down the road. We’d stay again.
2023년 11월에 1박 숙박함
답변 제공: Shirley Ye 님, 2023년 11월 19일
Thank you Glen, we're thrilled to hear that you found our location convenient, enjoyed our friendly and helpful reception. We look forward to welcoming you again on your next visit.

8/10 - 좋아요

Vaipito

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Strongly recommended
2023년 10월에 2박 숙박함
답변 제공: Shirley Ye 님, 2023년 11월 14일
Hi Vaipito We greatly appreciate your strong recommendation.We hope to welcome you back soon for another stay.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

simona

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A little dated interior but very clean and laundry 7 days a week Close to all locations that we wanted to visit in South Auckland Would have loved separate shower as its combination of shower and bath. Staff friendly and will definitely use again when visiting NZ
2023년 3월에 4박 숙박함
답변 제공: Shirley 님, 2023년 3월 29일
Hi Simona. Thank you for taking the time to leave us a 5-star rating :) Delighted to hear that the team was able to provide friendly services which helped make your overall stay with us better. We value your feedback and I have made sure to pass on your feedback regarding the interior upgrade and shower option for consideration. We can’t wait to welcome you and your family back for another stay the next time you’re in NZ.

10/10 - 훌륭해요

shane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
had everything it stated
2023년 1월에 1박 숙박함
답변 제공: Shirley Ye 님, 2023년 1월 25일
Kia Ora, Shane. Thank you for the review! We hope that we have the pleasure of welcoming you back soon.

8/10 - 좋아요

Jennifer 님, Te Puke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Nice welcome from owner who showed us to our room and gave us directions to the local shopping and food recommendations. Not needed as were only overnighting to catch a morning flight. 15 mins to the Airport in the morning. Nice and easy. Spotlessly clean. Quiet
2022년 12월에 1박 숙박함
답변 제공: Shirley Ye 님, 2022년 12월 14일
Kia Ora, thank you for sharing your feedback. We are so grateful you enjoyed the stay. Hope to see you again.

10/10 - 훌륭해요

Areti

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff service- thank you!
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
super clean and excellent service.
2021년 8월에 1박 숙박함
답변 제공: Shirley 님, 2021년 8월 13일
Thank you for your kind words. We will share them with our housekeeping and staff since we all want every guest to have a comfortable and enjoyable stay. Hope to see you again soon! Shirley Grange Motel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was handy for my needs.
2021년 8월에 1박 숙박함
답변 제공: Shirley 님, 2021년 8월 13일
Thank you! We look forward to having you back here! Shirley Grange Motel

10/10 - 훌륭해요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic find with top-rate customer service
The service I received from the owner of Grange Motel was second to none. Incredibly helpful after a long day and late-night check in. My room was immaculately clean and bed was comfortable. Quiet surroundings ensured a great night's sleep.
2019년 11월에 1박 숙박함
답변 제공: Shirley Ye 님, 2019년 11월 25일
Hi Jasmine and Geoff, Thank you for taking time to write about us! We are so pleased you enjoyed the stay. We would love to host you again if you are ever in Auckland. Many thanks! Shirley from Grange Motel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함
답변 제공: Shirley 님, 2019년 9월 16일
Hi, thank you for taking time to review Grange Motel. We hope you will stay with us again. Best regards, Shirley Grange Motel

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing staff!
The staff at the Grange Hotel was incredibly helpful. We arrived early in the day, before our room was ready, but they let us park our rental car there, helped us Uber downtown and recommended places to go and local restaurants. Even fixed me a coffee while we were doing all of that. Finally, one of the staff wrote out a whole page of things to do in another town we were planning to visit in a few days. That was so much appreciated!
2019년 3월에 1박 숙박함
답변 제공: Shirley from Grange Motel 님, 2019년 4월 1일
Thank you Brian for choosing to stay with us and for your generous comments. It was lovely meeting you and your children. We hope that you took home many fond memories of New Zealand and this short trip will encourage you to come again. I can write another list of plenty places and activities for your next visit. Also, we thank you for your compliments to our staff. Everyone here wants each guest to have a fabulous holiday! Sincerely, Shirley Grange Motel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Very warm friendly greeting and free upgrade Excellent
2019년 2월에 1박 숙박함
답변 제공: Shirley 님, 2019년 3월 4일
Dear valued guest, thanks for staying with us and your feedback! We would love to host you again if you in Auckland. Many thanks! Shirley from Grange Motel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Completely self contained unit. Long way to the airport.
2019년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 1월에 1박 숙박함
답변 제공: Shirley 님, 2019년 1월 11일
Dear valued guest, thanks for taking the time to review our motel. I'm sorry that you didn't have a pleasant stay with us. Since your feedback only has the score, I am happy to work with you to find a unit satisfactory for your needs. Please contact us if you want to discuss this further. Thank you! Shirley Grange Motel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was perfect for all my needs! Friendly and helpful staff.
2018년 12월에 2박 숙박함
답변 제공: Shirley 님, 2018년 12월 18일
Thank you for taking time to write about us! We look forward to your next visit, hope it's soon! Shirley from Grange Motel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함
답변 제공: Shirley 님, 2018년 10월 5일
Thank you for sharing your feedback! We hope to see you again!

10/10 - 훌륭해요

rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
would stay again anytime
everything was great ,bed was comfy place was tidy and clean ,no noise ,only thing was ,no milk in the fridge ,
2018년 7월에 1박 숙박함
답변 제공: Shirley 님, 2018년 7월 30일
Hi Rodney, thank you for taking time to write the feedback, and we are glad you enjoyed staying with us. Well noted with the milk. We do hope you'll be back with us again soon! Sincerely, Shirley

8/10 - 좋아요

Kerri

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Easy to get to airport
We stayed here on our last night in New Zealand. We were a party of four, one couple and a couple of friends. The room was big with 2 bedrooms and a Smalls kitchen and living room and patio. It was clean and fitted out needs. It was only for a night, but if you needed a longer stay you could make use of the kitchenette. The owners were super sweet. It looked as if they were taking care of the place. It is dated and electical sockets needed help. It took two people to use a blow dryer, one to hold it in the socket and the other to use it.
2018년 3월에 1박 숙박함

6/10 - 괜찮아요

Heather 님, Australia

좋아요: 청결 상태, 직원 및 서비스
Motel close to the airport
The room was quite spacious and very clean.. The shower was good and the beds were very comfortable. Good kitchen. Staff were very friendly. I had difficulty sleeping with the noise from the road nearby and the guests in the next room.
2018년 4월에 1박 숙박함

8/10 - 좋아요

Chris 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Accommodation could do with some revamping but perfectly clean and adequate for the price. The staff were friendly and accommodating. I stayed here twice in quick succession and both times entailed late arrivals due to scheduled late international flight arrivals. I informed the staff beforehand and they were there to greet me when I arrived. This was excellent service considering its accommodation is targeted primarily at the domestic travelling market I would think.
2018년 4월에 1박 숙박함
답변 제공: Shirley 님, 2018년 4월 28일
Thank you Chris! We appreciate your kind words and your compliments to our staff. Our team tries hard to ensure every guest leaves with good memories. Sincerely, Shirley Grange Motor Lodge

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay. Super friendly staff. Would recommend
2018년 3월에 1박 숙박함
답변 제공: Shirley 님, 2018년 4월 28일
Thank you! Nothing pleases us more than to see our guests come back and we do hope that you now consider yourself part of our Grange family and will return soon. Best regards, Shirley Grange Motor Lodge

10/10 - 훌륭해요

jerry 님, central coast California

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to airport
Very comfortable motel. Very well kept motor inn. Well stocked kitchenette with fridge, microwave etc. Spacious rooms with separate bedroom and small living room. Would stay there again.
2018년 3월에 1박 숙박함
답변 제공: Shirley 님, 2018년 3월 26일
Hi Jerry, Thank you so much for reviewing your stay with us. We're pleased that you found the spacious room that the amentities and room features have met your expectations. There is always a reason to return and we do hope you'll plan another holiday soon. See you next time, thank you! Sincerely, Shirley

10/10 - 훌륭해요

Colleen 님, New Zealand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable, reasonably priced, accommodating host.
2018년 3월에 1박 숙박함
답변 제공: Shirley 님, 2018년 3월 24일
Hi Colleen, Thank you for sharing feedback with us. We are glad you had a good time in Grange Motor Lodge! Sincerely, Shirley

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
comfortable hotel close to airport
I chose this hotel as leaving for early flight and was close to airport. Looks a little tired on the outside and was'nt expecting much but the lady at reception was absolutely lovely and helpful with complimentary coffee and very surprised to find a lovely clean room with comfortable bed . Kitchen and bathroom in great condition. Air con, Tv , wifi, would recommend to others
2018년 3월에 1박 숙박함
답변 제공: Shirley 님, 2018년 3월 24일
Hi, Thank you!So glad it met your expectations. Nothing pleases us more than to see our visitors come back and recommend to others. If you return to Auckland, we'd love to see you! Sincerely, Shirley

10/10 - 훌륭해요

Vince

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly and helpful staff. Clean and comfortable room.
2018년 3월에 1박 숙박함
답변 제공: Shirley 님, 2018년 3월 24일
Hi Vincent, We're so glad you enjoyed your holiday with us. Thank you for taking time to write a review and we do hope you will be able to join us again for another holiday! Best regards, Shirley

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
No green tea..a request please Overall nice place to stay car parking messy
2018년 3월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The amout paid was far to much.
Very disappointing . Breakfast was not what we ordered we asked for toast got bread instead tried the toaster it didnt go.
2018년 2월에 1박 숙박함
답변 제공: Shirley 님, 2018년 3월 3일
Hi, We are very, very sorry you did not have a good experience with us. I have personally addressed this and gone through the breakfast menu again with my colleagues. Thank you for staying with us! Sincerely, Shirley

10/10 - 훌륭해요

Jay 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent place and location
The room and amenities were excellent. The hotel staff lived in the main building that also served as the office. Overall it had a homely feel to it. It is located just minutes drive away from the shopping area. It is located on a quiet street just off of the busy main road.
2016년 10월에 1박 숙박함
답변 제공: Shirley 님, 2018년 2월 19일
Hi Jay, Thank you! We appreciate your compliments and we're so glad the stay met your expectations! Nothing pleases us more than to receive comments from our visitors that you feel like staying home. And we do hope that you now consider yourself part of our Grange family and will return soon. Sincerely, Shirley

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
Don't arrive late, rooms a mess
We arrived late and the guy working the desk wasn't the desk person. He might have been grounds crew or maintenance. I don't want to disparage him, he did fine considering checking people in didn't seem to be his actual job. They only staff the desk until a certain time so you either have to hope someone is nearby or someone is checking in right before you. The room we got smelled terrible as well. I half expected to get bed bugs from it.
2018년 2월에 1박 숙박함
답변 제공: Shirley 님, 2018년 2월 14일
Hi, Thank you for taking time to comment on your recent stay with us. We do apologize that the smell of the unit does not meet your preference. Every room there is a aroma diffusser in the unit and the shower room. Our staff continually looks for ways to improve customer satisfaction, so we do hope that once you checked in, the rest of your stay went well and you enjoyed some nice memories while here. Our entire team has been made aware of this, including housekeeping and night shift staff. Thank you again and best regards,

8/10 - 좋아요

sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 3박 숙박함
답변 제공: Shirley 님, 2018년 2월 2일
Hi Sandra, Thanks for your rating and it is our hope to have the opportunity to welcome you and your family back in the near future. Have a nice weekend! Sincerely, Shirley Grange Motor Lodge

10/10 - 훌륭해요

Cheryl 님, NZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to everywhere!
When you've had a big day & you know it's the beginning of a long weekend or even if it's an overnighter, this is definitely the place to stay.
2018년 1월에 1박 숙박함
답변 제공: Shirley 님, 2018년 1월 27일
Thank you Cheryl! We're so pleased you enjoyed the stay. We'll look forward to your next visit -- and thank you also for recommending us! Warm regards, Shirley

6/10 - 괜찮아요

Steven

2017년 11월에 1박 숙박함
답변 제공: Bernie 님, 2017년 12월 8일
Hi Steven, Thanks for your rating, we wish you had a good time in New Zealand! Warm regards, Shirley

10/10 - 훌륭해요

bhrigu 님, auckland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean n comfy
Really nice place to stay would definitely recommend to others
2017년 11월에 1박 숙박함
답변 제공: Shirley from Grange Motor Lodge 님, 2017년 12월 3일
Thanks for your great feedback! Cheers, Shirley

8/10 - 좋아요

SuperMing 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Helpful host. Clean and tidy room. Reasonable price and close to airport.
2017년 11월에 1박 숙박함
답변 제공: Shirley from Grange Motor Lodge 님, 2017년 12월 2일
Hi, thanks for your kinds words and the time you took to share them with us. It is great to hear that you have enjoyed your stay with us. All the best and see you soon! Warm regards, Shirley

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Other than being a bit dated it was ok. Comfortable bed good shower.
2017년 11월에 2박 숙박함
답변 제공: Shirley 님, 2017년 11월 11일
Thank you for taking the time to share the review. We truly value the opinions of our customers, and we are doing a lot of upgrade for the room and recpetion this year and still working on it. There are new room type available like Premium Studio Unit, also same confortable bed and shower. We hope to see you again in the future and wish you the very best.

8/10 - 좋아요

Arinze 님, Taumarunui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and central
Location is very good. Good Hotel, Excellent and friendly staff
2017년 10월에 2박 숙박함
답변 제공: Shirley from Grange Motor Lodge 님, 2017년 11월 9일
Hi Arinze, thanks for your kind comments you have shared here on Expedia. We are happy to hear that you have enjoyed the location and service. Also we appreciate your suggestions of bedsheet and towels. All the best for 2017!

10/10 - 훌륭해요

Kiri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 1박 숙박함
답변 제공: Bernie 님, 2017년 10월 13일
Thank you so much for reviewing your recent stay with us. We love to see you again when next you're needing accommodation in Auckland. Best regards, Shirley from Grange Motor Lodge

8/10 - 좋아요

Paul 님, Tauranga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Handy location, friendly staff
It's not a holiday destination but if you're working in the area it's fine. Large rooms, clean and a very welcoming manager who met me late. Good value
2017년 9월에 1박 숙박함
답변 제공: Shirley from Grange Motor Lodge 님, 2017년 10월 13일
I would like to thank you for your recent visit to Grange Motor Lodge. It was truly a pleasure to serve you.

4/10 - 별로예요

Hisatoshi 님, Japan,Tokyo

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Hotel staff response was bad.
Arrived early morning around 0:40 at the hotel by shuttle bus from AKL airport but room key which should be under the map was not there. By the track driver's help nearby passed, hotel staff came to the Motel with room key arond 2:00 after call (1hr 20min had been waiting in a cold temp. condition). 5am wake-up call did not work but fortunately shuttle bus driver knocked the door to let me take to AKL international airport on time leaving ATL 8:55 arriving Narita 16:30.
2017년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Comfortable and handy to area we wanted.
2017년 7월에 1박 숙박함
답변 제공: Bernie 님, 2017년 9월 17일
Thank you for taking the time to review Grange Motor Lodge. And we hope to see you again in the future and wish you the very best.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Nicht auf dem neuesten Stand
Alle Räume sind sehr dunkel (schwache Glühbirnen !) Altes Motel nicht besonders gut gewartet, es sollten einige erneuerungen bzw. Investitionen gemacht werden.
2017년 7월에 1박 숙박함

6/10 - 괜찮아요

Peter

좋아요: 청결 상태, 객실의 편안함
Old style motel. Clean and tidy. Reception person very nice and helpful but office not staffed so have to phone a mobile number and someone arrives 10 mins later. Overpriced for what it is. Prices have increased by over 50% here in the past 12 months.
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Old motel, needs renovating
Reasonably confortable, but poor lighting and very little space,shelves and towel racks in bathroom

8/10 - 좋아요

Virginia

좋아요: 직원 및 서비스
Motel ok
Was pleasant. Needed spring cleaning and softer pillows. Otherwise fine.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Patrick 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay
A good place to stay. Will recommend others to stay as well
답변 제공: Bernie 님, 2017년 4월 17일
Hi Patrick, Thank you for choosing Grange Motor Lodge for your recent stay. We have read your comments and we greatly appreciate that you took the time to write them, as our guests' satisfaction is our main priority. Kind regards, Shirley

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Near airport if you like windy roads
Our room was more like a cabin but had more room than the normal hotel room

4/10 - 별로예요

Irene 님, München

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nicht wohl gefühlt
Der Empfang war sehr nett und wir konnten schon vor der Checkin Zeit ins Apartment. Die Räume (2 Schlafzimmer, Wohn- und Küchenbereich und Bad) waren relativ groß und wir konnten sogar im Garten Essen (Picknicktisch). Allerdings war die Möblierung - vor allem die Couch - schon sehr in die Jahre gekommen und irgendwie stieg bei jeder Bewegung ein komischer Geruch auf. Der Boden vor der Küchenzeile klebte bei jedem Schritt. Im Badezimmer liefen kleine schwarze Fliegen/Ameisen herum und der Duschvorhang roch sehr streng. Leider keine Empfehlung von uns.