프리미어룸 (Split King) | 고급 침구, 미니바, 객실 내 금고, 다리미/다리미판
예약 가능 여부 확인

에어데일 부티크 스위트 여행 후기

4.5 out of 5
에어데일 부티크 스위트
380 Queen Street, Auckland

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 326개 이용 후기 중 251개" "
평점 8 - 좋아요. 326개 이용 후기 중 63개" "
평점 6 - 괜찮아요. 326개 이용 후기 중 8개" "
평점 4 - 별로예요. 326개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 326개 이용 후기 중 1개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

jinsoon

2024년 1월에 2박 숙박함
답변 제공: Vishnu 님, 2024년 1월 9일
Dear Jinsoon,Thank you for taking time to review our hotel. We are thrilled you had a good stay with us. Hoping you stay again with us soon.

10/10 - 훌륭해요

Myungjoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
청결하고 친절한 호텔
직원들 친절하고 호텔이 아주 청결합니다. Queen street에 위치해 있어 걸어서 다닐수 있었습니다. 주차장은 건너편에 할수있으나 무료는 아닙니다. 저는 짐이 많아 발렛서비스를 신청해서 편리했습니다. 요금은 45불
2023년 12월에 1박 숙박함
답변 제공: Stacey 님, 2023년 12월 20일
Dear Myungjoo,Thank you for your review and feedback, we are so pleased you enjoyed your stay with us.Kind Regards

10/10 - 훌륭해요

Yea Gi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Room was very clean and staff was very friendly. Highly Recommended
2022년 1월에 1박 숙박함
답변 제공: General Manager 님, 2022년 2월 9일
Dear Yea Gi Thank you for your valuable feedback and high rating. Much appreciated. Richard

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 만족스럽지만 아침 7시부터 공사하는 소리가 났습니다.
객실 주변에서 공사하는 소리(망치로 두드리는 소리)가 아침 일찍부터 난거 빼고는 서비스, 방 상태, 방 넓이 등 전반적으로 만족했습니다. 스마트티비가 있어서 유튜브를 보거나 스마트폰 화면을 TV와 연동할 수 있습니다.
2020년 7월에 2박 숙박함
답변 제공: Melissa Alexander 님, 2020년 7월 21일
Good morning, Thank you for taking the time to place feedback on your recent stay with us at the Airedale Boutique Suites. We are delighted to hear that you enjoyed our newly refurbished rooms and that the smart TV functions were useful during your stay. We hope to see you again next time you are in Auckland. Warm regards, Melissa Alexander General Manager

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really spacious room for the price - better than most. No sound leakage from the windows or walls so it was nice and quiet.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Justin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were very nicely updated. Great quality for the price.
2024년 4월에 1박 숙박함
답변 제공: Stacey 님, 2024년 4월 23일
Dear Justin,Thank you for your review, we are so pleased you enjoyed your room and stay with us at Airedale.Kind Regards,

10/10 - 훌륭해요

Karen

연인과의 여행
It’s our second time we have stayed at the Airedale. Always excellent service, clean rooms with good amenities. The robes a lovely touch and we were grateful for the umbrellas on such a rainy night. Will definitely be back.
2024년 4월에 1박 숙박함
답변 제공: Stacey 님, 2024년 4월 21일
Dear Karen,Thank you for your great review and feedback, we are so pleased to hear you enjoying staying with us, umbrella's were definitely needed this past weekend! We look forward to welcoming you back to Airedale on your next visit to Auckland.Kind Regards,

8/10 - 좋아요

Mandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A trendy hotel with a nice restaurant this would be excellent if there was any parking and if the corridors were repainted. Arriving by car I was directed to the city parking structure a block or so away. Having just arrived in Auckland this was really awkward. The roadwork right outside the hotel made this worse and I just parked my rental car and used taxis during my stay. Still, the staff was really nice and helpful and the room clean and comfortable. However, the corridor leading to our room was unfortunately painted black. Why? It felt like a fire trap. Fashionable, yes. But did I enjoy staying here? Well, not really. Might be best for younger people and certainly not for those of us with walking issues.
2024년 2월에 2박 숙박함
답변 제공: Stacey 님, 2024년 4월 18일
Dear Mandy,Thank you for your review, we appreciate your feedback. We have valet parking available daily for all guests to utilise as parking can be difficult to find in the city at the best of times. The external road works that you encountered during your stay in February has now been completed which is fantastic.Kind Regards,

10/10 - 훌륭해요

E G

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Stacey 님, 2024년 4월 18일
Dear EG,Thank you for your 5/5 review.Kind Regards,

10/10 - 훌륭해요

Arleth María

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo bien
2024년 4월에 2박 숙박함
답변 제공: Stacey 님, 2024년 4월 18일
Dear Arleth,Thank you for your great review/Kind Regards,

10/10 - 훌륭해요

Tania

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great convenient location, spacious well-equipped room.
2024년 4월에 1박 숙박함
답변 제공: Stacey 님, 2024년 4월 11일
Dear Tania,Thank you for your great review, we are so pleased you enjoyed our spacious rooms and fantastic central city location.Kind Regards,

10/10 - 훌륭해요

Caroline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff. Great location.
2024년 4월에 1박 숙박함
답변 제공: Stacey 님, 2024년 4월 9일
Dear Caroline,Thank you for your great review, we are so pleased the team looked after you well.Kind Regards,

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very helpful and friendly. No complaints at all. We were in Auckland for a special occasion, all topped off by a wonderful hotel.
2024년 4월에 1박 숙박함
답변 제공: Stacey 님, 2024년 4월 9일
Dear Louise,Thank you for your lovely review and feedback, we are so pleased you enjoyed your stay with us at Airedale.Kind Regards,

10/10 - 훌륭해요

Jenny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location close to restaurants and shopping. Clean, modern with helpful staff.
2024년 3월에 1박 숙박함
답변 제공: Stacey 님, 2024년 4월 4일
Dear Jenny,Thank you for your great review, we are so pleased you enjoyed your stay with us.Kind Regards,

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable bed and seating area
2024년 3월에 2박 숙박함
답변 제공: Stacey 님, 2024년 4월 3일
Dear Julia,Thank you for your great review.Kind Regards,

10/10 - 훌륭해요

Qian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice neat hotel. In a quiet area in downtown.
2024년 3월에 1박 숙박함
답변 제공: Stacey 님, 2024년 4월 3일
Dear Qian,Thank you for your great review.Kind Regards,

10/10 - 훌륭해요

Kelsey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely awesome. Would highly recommend. Great location, clean environment, nice ambiance, and friendly people. We even got welcomed with a personalized card, upgraded to a room with a view and Easter chocolate.
2024년 3월에 1박 숙박함
답변 제공: Stacey 님, 2024년 4월 3일
Dear Kelsey,Thank you for your great review. We are so pleased you enjoyed your stay with us and your Easter chocolate.Kind regards,

4/10 - 별로예요

Sailej

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
We stayed at the Airedale suites at Queens street for 3 short nights .we found it to be a great location in Auckland CBD , friendly and helpful staff with a smile however , the we found the rooms were left uncleaned for the 3 days . The toilets and vanity and the mirror all left dirty which was a huge disappointment for us . After a long day of activities and sight seeing , we would come back to uncleaned amenities and that didn’t leave a great impression on us.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great hotel. Staff were super friendly and helpful. The breakfast was delicious. Definitely would recommend.
2024년 3월에 1박 숙박함
답변 제공: Stacey 님, 2024년 3월 31일
Dear Christopher,Thank you for your great review, we are so pleased you enjoyed your breakfast in our Trocadero Restaurant & Bar and that the team ensured you were well looked after.Kind Regards,

10/10 - 훌륭해요

Anika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I liked how nice and clean and always nice service always greeted when seen. What I didn’t like was how small the bathroom was
2024년 3월에 3박 숙박함
답변 제공: Stacey 님, 2024년 3월 31일
Dear Anika,Thank you for your great review, we appreciate your feedback.Kind Regards,

10/10 - 훌륭해요

Navishal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Stacey 님, 2024년 3월 31일
Dear Navishal,Thank you for your 5/5 review.Kind Regards,

10/10 - 훌륭해요

Millie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really reasonable price for the location and the staff was really friendly and flexible with our changing plans. The whole experience was super easy and no stress which I don’t tend to get as a young person trying to organise accommodation. The room was spacious and clean with everything you’d need and more. Would definitely recommend!
2024년 3월에 1박 숙박함
답변 제공: Stacey 님, 2024년 3월 28일
Dear Millie,Thank you for your great review, we are so pleased you enjoyed your stay with us and we look forward to welcoming you back on your next visit to Auckland.Kind Regards

10/10 - 훌륭해요

Ashleigh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff and service.
2024년 2월에 1박 숙박함
답변 제공: Stacey 님, 2024년 3월 26일
Dear Ashleigh,Thank you for your great feedback, the team will be thrilled to read this.Kind Regards,

10/10 - 훌륭해요

Daniel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff who were willing to assist.
2024년 3월에 1박 숙박함
답변 제공: Stacey 님, 2024년 3월 26일
Dear Daniel,Thank you for your great review, we are so pleased the team ensured you were well looked after.Kind Regards,

10/10 - 훌륭해요

Benjamin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful, the hotel extremely clean and very safe. Beautiful in every aspect. The restaurant attached had excellent choices for breakfast. We will stay here again!
2024년 3월에 1박 숙박함
답변 제공: Stacey 님, 2024년 3월 21일
Dear Benjamin,Thank you for your great review, we are so pleased you enjoyed the details of our refurbishment and your dining experience in our Trocadero Restaurant & Bar.Kind Regards,

8/10 - 좋아요

Sydnye

2024년 3월에 3박 숙박함
답변 제공: Stacey 님, 2024년 4월 9일
Dear Sydnye,Thank you, we appreciate your review.Kind Regards,

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second time at this hotel great location and great rooms. Pity that there appeared to not be enough staff for breakfast, with over 1/2 wait for the order to be taken, thus no coffee while waiting for the order to be taken. On the upside it is not a buffet breakfast. Food was great and worth the wait.
2024년 3월에 1박 숙박함
답변 제공: Vishnu 님, 2024년 3월 17일
Dear Craig,Thank you for taking the time to provide feedback on your experience with our hotel. We apologise that you had to wait for an extended period of time for your breakfast. We value your feedback and take it very seriously. We are continuously working to improve our services and to make sure you see the changes during your next stay. Thank you again.

10/10 - 훌륭해요

Susanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful luxury hotel with everything you need!
2024년 3월에 1박 숙박함
답변 제공: Vishnu 님, 2024년 3월 17일
Dear Susanna,Thank you very much for taking time to leave us a review. We are thrilled that you had a good stay with us and we look forward to serve you again.

6/10 - 괜찮아요

Robert

2024년 3월에 2박 숙박함
답변 제공: Stacey 님, 2024년 4월 9일
Dear Robert, Thank you, we appreciate your review.Kind Regards,

10/10 - 훌륭해요

Caroline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location.
2024년 3월에 2박 숙박함
답변 제공: Stacey 님, 2024년 3월 11일
Thank you Caroline,We appreciate your review.Kind Regards,

8/10 - 좋아요

Austra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful and accommodating. When our kayaking excursion was cancelled due to the weather , they were glad to suggest alternatives. Our vacation was not spoiled.
2024년 3월에 3박 숙박함
답변 제공: Stacey 님, 2024년 3월 11일
Dear Austra,Thank you for your review, we are glad we could assist you with alternative sightseeing options whilst here in Auckland.Kind Regards,

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Stacey 님, 2024년 3월 11일
Thank you Rachel, we appreciate your review.Kind Regards,

10/10 - 훌륭해요

Carrie 님, Lakewood

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is in a great location for walking along Queen Street for shopping and dining. Our room was very comfortable - although the bathroom was a bit small. The staff could not have been nicer or more accommodating. From keeping our luggage early to arranging an early take-away breakfast for us, they were always pleasant and helpful. Do yourself a favor and eat at the restaurant - the food was fabulous! Just be sure to get to breakfast early, they get pretty busy after 9.
2024년 3월에 2박 숙박함
답변 제공: Stacey 님, 2024년 3월 11일
Dear Carrie,Thank you for your great review, we are are so pleased we could look after you during your stay, Thank you for the wonderful feedback.Kind Regards,

10/10 - 훌륭해요

Gladys

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the size of the room, bed was fantastic, location was good, and the food at the restaurant was great
2024년 3월에 2박 숙박함
답변 제공: Stacey 님, 2024년 3월 11일
Dear Glady's,Thank you for your review, we are so pleased you enjoyed your stay with us and enjoyed your dining experience in our Trocadero Restaurant & Bar.Kind Regards,

8/10 - 좋아요

Ron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was spacious and very comfortable
2024년 3월에 2박 숙박함
답변 제공: Stacey 님, 2024년 3월 4일
Dear Ron,Thank you for your review, we are so pleased you had a comfortable stay and enjoyed your room.Kind Regards,

10/10 - 훌륭해요

Seth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super convenient location and very nice accommodations. The breakfast was more than one could eat (which was perfect for hungry travelers)
2024년 3월에 3박 숙박함
답변 제공: Stacey 님, 2024년 3월 7일
Dear Seth,Thank you for your great review, we are so pleased you enjoyed your stay with us and your dining experience in our Trocadero Restaurant & Bar.Kind Regards,

10/10 - 훌륭해요

Celene

2024년 2월에 2박 숙박함
답변 제공: Stacey 님, 2024년 3월 26일
Dear Celene,Thank you for your 5/5 review.Kind Regards,

10/10 - 훌륭해요

Cherry 님, Whangarei

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfectly situated for Auckland Town Hall and Aotea Centre. A quiet relaxing stay.
2024년 2월에 1박 숙박함
답변 제공: Stacey 님, 2024년 3월 4일
Dear Cherry,Thank you for your great review, we are so pleased you had a relaxing stay and enjoyed our great central city location.Kind Regards,

10/10 - 훌륭해요

Nicole

Great place to stay. Too bad there is so much construction around right now.
2024년 2월에 2박 숙박함
답변 제공: Stacey 님, 2024년 3월 4일
Dear Nicole,Thank you for your review, we are so pleased you enjoyed your stay. The exterior roadworks have now been completed which is great.Kind Regards,

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Stacey 님, 2024년 3월 21일
Dear Jeff,Thank you for your 5/5 review.Kind Regards,

6/10 - 괜찮아요

Daniel

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
They haven't actually finished construction. Prepare to be woken by drilling and saws in the morning. You can hear next door, VERY clearly. And the small rooms, are absolutely tiny. As they haven't finished construction, the walls are covered with dust etc. The lighting in some of the rooms is very poor (way too bright, poor placement etc). The location is great. And the price is very decent. I imagine, if they change a few lightbulbs, and give the place a clean, it will get there.
답변 제공: Vishnu 님, 2024년 2월 25일
Dear Daniel,Thank you for taking time to give us feedback. We’re sorry to hear that you didn't had a positive experience with us. Please accept our sincerest apologies for any inconvenience this may have caused.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Vishnu 님, 2024년 2월 25일
Dear Michelle,Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. We look forward for your next stay.

6/10 - 괜찮아요

Chris

가족 여행
좋아요: 청결 상태
The property is a good value and in a good but noisy location, but deserves a 3-star at best. The ONLY person waiting on a long check-in line was impolite and unwilling to text us when the room was ready, even though we were told it would be at least 1 hour later than normal check-in. Otherwise, everyone was very nice and helpful. The room had a >6' diameter pole between the bed and the bathroom, so I rate room design as poor. Overall, for USA citizens, think Holiday Inn, because it is on par with that.
2024년 2월에 3박 숙박함
답변 제공: Vishnu 님, 2024년 2월 25일
Dear Chris,Thank you for taking time for reviewing our hotel. We’re sorry to hear that you didn't had a positive experience with us. Thank you for bringing this to our attention and please accept our sincerest apologies for any inconvenience this may have caused.

10/10 - 훌륭해요

MELISSA

단체 여행, 연인과의 여행
great spot !
2024년 2월에 1박 숙박함
답변 제공: Stacey 님, 2024년 2월 20일
Dear Melissa,Thank you for your great review, so pleased you enjoyed your stay.Kind Regards,

6/10 - 괜찮아요

Ingmar

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice but not perfect. Half emotional wine bottle from previous guest was not changed during the stay and towels have been missing.
2024년 2월에 2박 숙박함
답변 제공: Stacey 님, 2024년 2월 19일
Dear Ingmar,Thank you for your review and bringing this to our attention, your feedback will be addressed with our housekeeping team to assist with our continuous training of new team members.Kind Regards,

10/10 - 훌륭해요

Shannon 님, Ventura

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot. Kind staff very helpful. Good coffee and Resturant.
2024년 2월에 1박 숙박함
답변 제공: Stacey 님, 2024년 2월 19일
Dear Shannon,Thank you for your great review and feedback.Kind Regards,

10/10 - 훌륭해요

Floyd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great accommodations,friendly and helpful staff. They were doing some kind of construction directly in front of the hotel so it was a construction site but it was not noisy just unattractive
2024년 2월에 2박 숙박함
답변 제공: Stacey 님, 2024년 2월 19일
Dear Floyd,Thank you for your review, we are so pleased our friendly team ensured you were well looked after. The council infrastructure works are due to be completed in the next few weeks.Kind Regards,

10/10 - 훌륭해요

Yoshiko

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
停電があり、困りました。それ以外は完璧です。
2024년 2월에 2박 숙박함
답변 제공: Stacey 님, 2024년 2월 15일
Dear Yoshiko,Thank you for your review. We notified all guests that there would be a brief external power outage overnight and that we had a back-up generator in place, we hope this didn't affect your sleep too much.Kind Regards,

10/10 - 훌륭해요

Wendy 님, Toronto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quality bed and superb linens. New property spacious rooms. Breakfast is excellent
2024년 2월에 2박 숙박함
답변 제공: Stacey 님, 2024년 2월 12일
Dear Wendy,Thank you for your great feedback, we are so pleased you enjoyed your breakfast and our lovely new beds and refurbished rooms.Kind Regards,

10/10 - 훌륭해요

Colette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself was absolutely lovely and very comfortable. Just be aware that there are extensive roadworks in Auckland and Uber drivers may feel uncomfortable driving directly to the hotel.
2024년 2월에 3박 숙박함
답변 제공: Stacey 님, 2024년 2월 12일
Dear Colette,We are so pleased you enjoyed your stay with us, we look forward to the council roadworks nearing completion!Kind Regards,