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우에누쿠 로지 - 호스텔 여행 후기

1 out of 5
우에누쿠 로지 - 호스텔
217 Ponsonby Road, Ponsonby, Auckland

이용 후기

6.4
평점 10 - 훌륭해요. 80개 이용 후기 중 10개" "
평점 8 - 좋아요. 80개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 80개 이용 후기 중 34개" "
평점 4 - 별로예요. 80개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 80개 이용 후기 중 9개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

2.0/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly but not clean
Rooms were smelly and quite dirty. Bathroom was in the room, very spacious and quite nice. Parking space is very compact, and in 2 rows. There is a chance that you may be stuck if you are in the first row. You are better off finding a space on the street.
2017년 9월에 1박 숙박함
답변 제공: Sona Manager 님, 2019년 5월 6일
Thank you for your valuable feedback .We will inform this to higher management and take the action on it, Also the property is under renovation now .Hope we can get you back again . Kind Regards

2/10 - 너무 별로예요

Katharine

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awful. No bath mat, soap, bin, glass/cup. Filthy lockers, poop in toilet. Holes in walls, filthy walls. Tv ripped off wall. One neighbour making disgusting noises, clearly very ill. Another screaming super offensive abuse. Nearly called police. Extremely upset. Felt very unsafe.
2023년 1월에 3박 숙박함

10/10 - 훌륭해요

Leonie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant surprise!
Lovely refurbished room with opening window! Comfortable bed and clean new bathroom adjacent to the room. Good off street parking and right opposite the gig I was going to. Overall a very pleasant surprise. Would definitely stay again.
2020년 11월에 1박 숙박함

10/10 - 훌륭해요

As

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location and friendly staff
Our room was perfect. Staff was very friendly. Location was excellent.Enjoyed our stay.
2020년 1월에 3박 숙박함
답변 제공: Manager 님, 2020년 2월 3일
Thank you for your motivating an kind reviews. We are really happy to hear that you enjoyed your stay with us. We would love to welcome you. Regards

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We were able to check ourselves in, very late at night, without any hassle, and stay the night cheaply. The place itself was pretty hostel-like though (which is fine - it's a hostel).
2019년 11월에 1박 숙박함
답변 제공: manager 님, 2020년 1월 28일
Thank you dear guest for your kind reviews. We are glad that you enjoyed your stay. We will be glad to serve you again.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very central with great staff. The room was also very nice -especially the free upgrade from our original room
2020년 1월에 1박 숙박함
답변 제공: manager 님, 2020년 1월 23일
Thank you dear guest for staying with us. We really appreciate your kind reviews. Looking forward to serve you again.

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 5박 숙박함
답변 제공: manager 님, 2020년 1월 9일
Thank you Samuel for your kind reviews. We are glad you enjoyed your stay with us. Hope to welcome you again.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very poor amenities and cleanliness. Very old property, makes noise when someone walks upstairs. Not properly washed linen.
2019년 11월에 1박 숙박함
답변 제공: Manager 님, 2019년 12월 17일
Dear guest, Thank you for your very kind ratings. Regarding the linens, they are washed everyday along with the blanket cover once the guest checks out from the room or the bed. We also have the clean and ironed sheets from the commercial laundry. Hope the misguided review doesn't affect the forthcoming guests to our lodge. Regards Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 6박 숙박함
답변 제공: manager 님, 2019년 12월 17일
Thank you dear guest for your kind rating and reviews. Hope to see you again. Regards Manager

6/10 - 괜찮아요

Man Ling

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Budget choice
Although there are so many ppl while I ck in, everybody is considerate of the cleanliness, the kitchen, lounge, bathroom are very clean. But ppl just not considerate about night time noise. Ppl keep walking around and making nosie after 12am, cause almost cannot sleep whole night. Location is great, walk to sky tower just 30mins, nearby lots of bar restaurant, hv unlimted free wifi and free parking which is great
2019년 11월에 2박 숙박함
답변 제공: manager 님, 2019년 12월 17일
Thank you dear guest for staying with us. Hope to see you again. Regards Manager

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
Toilets are hit and miss(some hit and some miss). No bedding change or bin empty in 7days. Price good, location good so would stay again if we had too, but if budget permitted would find a hotel.
2019년 10월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
This property is in a great location. However it is getting a little bit tired and dated. The linen wasnt 100% clean with some stains on the bed spread. Other than that is was perfectly comfortable
2019년 7월에 1박 숙박함
답변 제공: Sona 님, 2019년 8월 6일
Thank you for taking the time to share your comments

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
総合的に良い宿でした
古さはありますが綺麗にされてる宿でした。 チェックインが18時ごろでしたが、すでにスタッフの方はおらずドア外にある電話での鍵のやり取りでした。 部屋から一番近いトイレ・バスルームは電球が付いておらず夜は使えなかったです。シャワーの温度もぬるかったかな。 駐車場はありますが、建物の前でスペースもあまり広くなかったので、車を停めるのは一苦労でした。 宿の周辺は閑静な住宅街といったエリアで、ゆっくり散策するのにぴったりな雰囲気でした。
2019년 6월에 4박 숙박함
답변 제공: Sona 님, 2019년 8월 6일
Thank you for taking the time to share your comments

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 1박 숙박함
답변 제공: Sona 님, 2019년 6월 25일
Thank you for taking the time to share your comments

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would've been perfect if the beds and pillows were in better condition.
2019년 5월에 2박 숙박함
답변 제공: Sona 님, 2019년 6월 3일
Thank you for taking the time to share your comments . We will inform to higher management and take the action on it.hope we can welcome you back again.

6/10 - 괜찮아요

belle 님, new zealand

좋아요: 청결 상태, 직원 및 서비스
friendly ppl and staff . accommodating close to amenities transport at door and central
2019년 5월에 3박 숙박함
답변 제공: Sona 님, 2019년 5월 30일
Thank you for taking the time to share your comments . We are glad you liked our staff and location.Hope we can welcome you back again.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Very basic accommodation, in need of some renovation and I felt that it could be cleaner. We booked here because of free parking but there were not many spaces and it's in 2 rows, so if someone parks behind your car, you can't get out. Thankfully didn't happen to us and we were only staying for one night. Location was good though, 30 mins walk to downtown.
2019년 4월에 1박 숙박함
답변 제공: Sona 님, 2019년 5월 28일
Thank you for taking the time to share your comments . We will inform to higher management and take the action on it.hope we can welcome you back again.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
各国から若いバックパッカーが集まっています。フリースペースにはダーツがあり夜は10時過ぎくらいまでダーツで騒いでいますが、深夜は静かでした。また、共用スペースに食器類などあり自由に使えます。管理人も綺麗好きで夜は共用スペースも綺麗に清掃していました。
2019년 3월에 1박 숙박함
답변 제공: Sona Manager 님, 2019년 5월 5일
Thank you for your kind review ! We hope you come back and stay again soon

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very noisy, impossible to sleep, other guests party until 2am
2019년 3월에 1박 숙박함
답변 제공: Sona Manager 님, 2019년 5월 5일
Thank you for taking the time to share your comments . We will inform to higher management and take the action on it.hope we can welcome you back again.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
You get what you pay. The room was ok. "Fresh" towel was covered with lots of black long hairs. Bathroom could have been cleaner. Parking - First come, First serve. When we returned to Auckland two weeks later we preferred another accomodation.
2019년 2월에 1박 숙박함
답변 제공: Sona Manager 님, 2019년 5월 5일
Thank you for taking the time to share your comments . We will inform to higher management and take the action on it.Hope we can welcome you back again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Awesome Hostel
Great hostel! The location is perfect, and the private rooms are pretty good. Staff is great and it’s wonderful to have free WiFi and free parking. The kitchen is good, sometimes the cookingware can be a bit dirty, but the kitchen is cleaned daily. Bathrooms and showers are fine. It can be noisy given the location. Would definitely stay again!
2019년 2월에 2박 숙박함
답변 제공: Sona 님, 2019년 5월 5일
Thank you for taking the time to share your comments and we're delighted you liked the rooms . We will like to inform you that the property is getting renovated .Hope we can welcome you back again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice backpacker but could be a little bit mor clean
2018년 11월에 5박 숙박함
답변 제공: Sona Manager 님, 2019년 5월 5일
Thank you for your valuable feedback . We will inform this to higher management and take the action on it, hope we can welcome you back again. Kind Regards

2/10 - 너무 별로예요

R 님, New Zealand

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed here, never stayed somewhere so unclean and disorganised. Would not recommend.
2018년 11월에 1박 숙박함
답변 제공: Sona Manager 님, 2019년 5월 5일
Thank you for your valuable feedback. We will inform this to higher management and take the action on it, hope we can welcome you back again. Kind Regards.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2018년 9월에 1박 숙박함
답변 제공: Sona Manager 님, 2019년 5월 5일
Thank you for your valuable marking.

4/10 - 별로예요

Judith

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was very convenient as we attended a function across the road. Very basic and in need of a deep clean. No towels and had to be requested. Bed comfortable , didn’t notice going to bed but in the morning pulled back the covers to find the Queen bed had a single sheet across the top, it reached only halfway and our bottom halves had been lying directly on top of an uncovered mattress. Felt a bit sick thinking about how many other people had also been lying on it. , Dont be fooled by the description of Hotel, “ double ensuite “. It is virtually a backpackers so we had to contend with young people , loud talking and laughing and running up and down wooden stairs. The stairs were directly over our bedroom. It was reasonably priced, had parking and served our purpose for the evening. Probably wouldn’t choose to stay there again.
답변 제공: Sona Manager 님, 2019년 5월 5일
Thank you for your valuable feedback. We will inform this to higher management and take the action on it, hope we can welcome you back again.

6/10 - 괜찮아요

Andrea 님, Auckland

별로예요: 객실의 편안함
Close to City
Perfect location and great price for a stop gap. Bit disappointing there were no parks available and the bed was so uncomfortable you could feel the springs (a bit squeaky too). All in all good for what I needed.
2018년 4월에 1박 숙박함
답변 제공: Sona Manager 님, 2019년 5월 5일
Thank you Hemadi for your valuable feedback we're delighted you liked our location. We will inform this to higher management and take the action on it, hope we can welcome you back again. Kind Regards.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Friendly and helpful staff. Clean room and comfortable bed with plenty of blankets., The ajacent shower room could have done with a clean. We were only provided one towel in a bedroom that sleeps two people. The car parking situation is not ideal, with cars having to be parked in such a way that blocks vehicles in. Luckily I got a street carpark right out front. This place needs a good makeover and up dating. It looks like a shabby student flat. But the bedroom was clean and comfortable enough. I'd stay here again if need be for an over night stay or two. I didn't use or even peep into the kitchen or lounge room. There are plenty of cafes and restaurants in walking distance.
2018년 4월에 1박 숙박함
답변 제공: Sona Manager 님, 2019년 5월 5일
Thank you Hemadi for your valuable feedback we're delighted you liked our rooms and the service. We will inform this to higher management and take the action on it, hope we can welcome you back again.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
답변 제공: Sona Manager 님, 2019년 5월 6일
Thank you for your valuable feedback. Regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Auberge Ponsoby
Idéalement situé dans Ponsoby, l'auberge manque clairement de charme. La cuisine est propre mais le dortoir de 8 est glauque. Au même prix, il y a de meilleurs établissements.
2018년 3월에 1박 숙박함

4/10 - 별로예요

Amber 님, Flagstaff, AZ

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Nice Location and Staff, Had Bedbugs
My husband and I rented a private double room upstairs. The room itself is nice with big windows facing downtown in the distance and an in-room sink. However, after being in the room for about an hour, I noticed a small insect crawling on my pillow and immediately pulled up the sheets and the mattress and Google to double check that what we'd found was in fact a bed bug. It was. And there were further signs on the wooden bed frame in the form of small black spots (bed bug feces) and in the crack between two pieces of wood on the bed frame? Full grown bed bugs/bed bug shells and larvae. Zoom into the crack on the photo I attached for evidence. We immediately packed up our things and informed the very nice lady at the desk that we were leaving due to an infestation of bed bugs. She was very nice and put us up in their sister hostel about a mile away (Freemans Backpackers). We found the second room to be very clean and satisfactory and we stayed for two nights.
2017년 12월에 2박 숙박함
답변 제공: Sona Manager 님, 2019년 5월 6일
hank you for your valuable feedback we're delighted you liked our location and the service. We will inform this to higher management and take the action on it, hope we can welcome you back again.

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great position. Clean , basic.
Just had one night here. Ponsonby road good for places to drink and eat. Very close to the city centre. Reception has opening hours check them as not sure what happens if you arrive outside. Car park is 8 (10?) spaces double parked in front of the hostel
2017년 12월에 1박 숙박함
답변 제공: Sona 님, 2019년 5월 6일
Thank you Linda for your valuable feedback we're delighted you liked our location. We will inform this to higher management and take the action on it, hope we can welcome you back again.

8/10 - 좋아요

Hopu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 3박 숙박함
답변 제공: Sona Manager 님, 2019년 5월 6일
Thank you for your valuable marking.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a bed.
Not what I thought, not what I wanted, not what I'm used to. It was a bed for the night. OK for that.
2017년 11월에 2박 숙박함
답변 제공: Sona Manager 님, 2019년 5월 6일
Thank you for your valuable feedback . We will inform this to higher management and take the action on it, hope we can welcome you back again.

8/10 - 좋아요

lb444 님, Auckland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location and great staff.
Stayed for a few nights when we arrived on our working holiday visa in Acukland. Clean hostel in an amazing location with really friendly staff. Good value for money. I would recommend again.
2017년 10월에 3박 숙박함
답변 제공: Sona 님, 2019년 5월 6일
Thank you Hemadi for your valuable feedback we're delighted you liked our location and the service.hope we can welcome you back again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place close to bars and restaurants
Just stayed one night. Room was huge and comfortable. Staff were excellent and very helpful. I would not hesitate to recommend for a stay either short or long term.
2017년 9월에 1박 숙박함
답변 제공: Sona 님, 2019년 5월 6일
Thank you for your valuable feedback we're delighted you liked service. We will inform this to higher management and take the action on it, hope we can welcome you back again.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Only 1 pague 2 days but the first day was very bad smell No good
2017년 9월에 2박 숙박함

10/10 - 훌륭해요

Akinaka 님, Osaka,Japan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a good time in your hotel. It was very comfortable for us to stay in all night. Furthermore, staff was very politeful. I'd like to stay in your hotel again when come back to NZ. Thank you.
2017년 9월에 1박 숙박함

8/10 - 좋아요

Lauren

좋아요: 직원 및 서비스, 객실의 편안함
2017년 8월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hovel
Room filthy, extremely old broken furniture, worn out carpet, asked for room at rear for quieter stay, git front room with a bus stop and a car park and busy road... It is the ONLY twin room they have, so lied to me. Shared facilities, again disgusting, may be ok for youths backpacking but my children would never stay there. So dirty and grimy
2017년 8월에 1박 숙박함

6/10 - 괜찮아요

Petrina

좋아요: 직원 및 서비스
Cheap and convenient.
It was very old but conveniently located.
2017년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cluttered and dirty
5 bunks in a room.... no storage for baggage.... noisy.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Place
As far as hostels go, this is a great place. Friendly staff and friendly people in common areas. Tons of food options right on Ponsonby.

10/10 - 훌륭해요

Ailsa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant hostel, great price, friendly staff and other hostel stayers were also extremly friendly and relaxed!

6/10 - 괜찮아요

James 님, nz

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hostel was adequate for the price.
We wanted to be in the area and wanted somewhere cheap to stay. This was well covered for that. Nothing flash nothing bad.

2/10 - 너무 별로예요

Kyon 님, オタゴ州クイーンズタウン

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
汚い、予約内容と違いだらけ
男2人旅でしたので、ダブルベッド2台という記載やテレビ付きの綺麗な部屋の写真があったのでこの宿にしましたが、全く違いました。 実際はダブルベッドが1台のみ、廊下に折りたたみのベッドがあったので利用できるか聞いた所、無理だ、と両断。 テレビなど勿論置いてあるはずもなく、コンセントも一箇所以外機能していませんでした。 極め付けには大量のダニ、枕に数十匹のダニ、ベッドにはもっと大量のダニが、成長しきって小指の爪ほどのサイズのダニもいました。 耐えられなくて二泊の予定でしたが一泊で別のホテルに移動しました。 今でも全身が痒い。たった一泊ですが冗談抜きで軽く30箇所は噛まれています。 汚い、虫だらけ、対応も良くない、内容も嘘だらけ、本当に最悪の経験でした。

6/10 - 괜찮아요

Julia

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nic ciekawego, tylko dach nad głowa
Hotel był bardzo skromny - poniżej standardu- niezbyt czysty i z obsługa nie kwapiaca się do pomocy.

2/10 - 너무 별로예요

Missy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wouldn't stay here again!!
We booked as the website said a room that had 2 double beds and a ensuit- when getting there we were only given one bed so when I told the lady she said no its only meant to be one double bed! then why on the website have a picture with 2 double beds and clearly written in the description of the room that it had 2 beds!!!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
Close to K-Rd
Personally it was a bad stay due to the attitude of the managers.

6/10 - 괜찮아요

실제 이용하신 고객

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
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