테라스/파티오

햄튼 인 & 스위트 바이 힐튼 오거스타 워싱턴 Rd 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 992개 이용 후기 중 664개" "
평점 8 - 좋아요. 992개 이용 후기 중 206개" "
평점 6 - 괜찮아요. 992개 이용 후기 중 61개" "
평점 4 - 별로예요. 992개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 992개 이용 후기 중 30개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Karen, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Hampton Inn & Suites by Hilton Augusta-Washington Road, and we look forward to your next stay.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Sherrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 30일
Dear Sherrie, We are always delighted to see such a positive rating, as it tells us that we have succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Hampton Inn & Suites by Hilton Augusta-Washington Road soon!Sincerely,Gia GardereGeneral Manager

8/10 - 좋아요

christopher

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 30일
Dear Christopher, Thank you for choosing Hampton Inn & Suites by Hilton Augusta-Washington Road. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Gia GardereGeneral Manager

8/10 - 좋아요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t really like the barn doors that slid between the closet in the bathroom. It’s nice to be able to go into a bathroom and shut the door completely.
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Melanie, It is wonderful to read how much you enjoyed your stay at Hampton Inn & Suites by Hilton Augusta-Washington Road. We have noted your feedback about the barn door and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Brittney 님, Loganville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Me and my family enjoyed our stay!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Brittney, We are glad that everything went well during your time with us and that you and your family enjoyed your stay, which made for a memorable experience! Thank you for choosing Hampton Inn & Suites by Hilton Augusta-Washington Road and leaving your outstanding feedback. We hope to welcome you back any time you are in the area.Sincerely,Gia GardereGeneral Manager

8/10 - 좋아요

Lloyd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Lloyd, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hampton Inn & Suites by Hilton Augusta-Washington Road; we hope to see you again. Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Njina

2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Dear Njina, Your excellent rating made our day! We are dedicated to providing every guest with a great experience at Hampton Inn & Suites by Hilton Augusta-Washington Road, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Sincerely,Gia GardereGeneral Manager

8/10 - 좋아요

Joseph

2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Joseph, Thank you for choosing Hampton Inn & Suites by Hilton Augusta-Washington Road. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 1일
Dear Margaret, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hampton Inn & Suites by Hilton Augusta-Washington Road. We look forward to your return and wish you all the best with your future travels.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Dean, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Augusta. It was our pleasure accommodating you. We hope you will make Hampton Inn & Suites by Hilton Augusta-Washington Road your home away from home whenever your travels bring you to our area.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Joshua

2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Joshua, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at Hampton Inn & Suites by Hilton Augusta-Washington Road. We'd love to host you again someday for another great visit.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Kelly

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I stayed here for 2 nights with our dog. The hotel itself is nice and overall was clean. There were a few areas in the bathroom like the wallpaper starting to peel and some of the grout in the floor tiles could use a deep clean, but this was pretty minor. Check in was easy and the staff was very friendly and helpful. The location was convenient to I20. The free breakfast had the typical fare. My only concern is there are a couple of hotels in front of this one that look pretty sketchy. However, our stay here was quiet and we felt safe at the hotel.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 21일
Dear Kelly, It was a pleasure having you as our guest at Hampton Inn & Suites by Hilton Augusta-Washington Road. It is our pleasure to ensure a hassle-free and welcoming start to your stay. Thank you for your nice review and for mentioning our wonderfully convenient location close to I20. We take great pride in delivering friendly, professional service to all our guests; we look forward to having you stay with us again. Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Benjamin 님, Vidalia

2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Benjamin, We are pleased you had a pleasant stay at Hilton Augusta-Washington Road and appreciate the kind rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Gia GardereGeneral Manager

8/10 - 좋아요

Blake

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 16일
Dear Blake, We are delighted to read the review of your stay at Hampton Inn & Suites by Hilton Augusta-Washington Road. We strive to exceed our guests' expectations and are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Trolice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
it was nice
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Trolice, Thanks for the generous feedback! We are delighted your time at Hampton Inn & Suites by Hilton Augusta-Washington Road was excellent. We loved having you as our guest and look forward to your return so we can share another fantastic experience with you.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Cesar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Dear Cesar, Thank you for the generous rating for Hampton Inn & Suites by Hilton Augusta-Washington Road! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Gia GardereGeneral Manager

4/10 - 별로예요

Charlyne

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We changed our plans and only stayed one night. The room was very nice -but- I never slept that one night. The noise from the highway was so loud (like it was in our room!) and it kept me awake. It was awful! Left the next day!
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
Dear Charlyne, We sincerely apologize for the disruption you faced during your stay. Your experience falls short of our commitment to providing a comfortable stay, and we deeply regret any inconvenience caused by the highway noise. Please know that we take your feedback seriously and will use your input to ensure a more relaxing stay for future guests. We appreciate your patience and hope you will consider giving us another chance to provide you with the exceptional stay you deserve. Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Sanford

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were so helpful and friendly. I had surgery and asked if there was a wheelchair. The deskclerk got an office chair for me. She was so thoughtful.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
Dear Sanford, We're genuinely touched by your kind words about Hampton Inn & Suites Augusta-Washington Road. It warms our hearts to know our staff's thoughtfulness and helpfulness made your stay more comfortable, especially during your recovery. Wishing you a swift recovery, and we look forward to welcoming you back whenever your travels bring you our way. Sincerely,Gia GardereGeneral Manager

8/10 - 좋아요

Kathryn

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dog friendly. Great staff!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
Dear Kathryn, We're delighted to learn that you enjoyed your stay at Hampton Inn & Suites Augusta-Washington Road and appreciated our pet-friendly accommodations. It's also a pleasure to know that our devoted staff made your visit so exceptional. We hope to welcome you and your furry friend back for another enjoyable stay soon. Thank you for your kind words!Sincerely,Gia GardereGeneral Manager

8/10 - 좋아요

Bora

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I liked the keyless entry and checkin
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Bora, We're delighted to see that you enjoyed your stay at Hampton Inn & Suites by Hilton Augusta-Washington Road! We strive to ensure a seamless experience for our guests, and it is gratifying to receive your positive feedback about our check-in process. Thank you for choosing us; we look forward to welcoming you back for another enjoyable stay.Sincerely,Gia GardereGeneral Manager

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Diane, Thank you for taking the time to review your stay. Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing an enjoyable experience. We loved having you as our guest and look forward to welcoming you back to Hampton Inn & Suites by Hilton Augusta-Washington Road soon!Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Dear Anthony, Thank you for the fabulous rating. It is a delight to learn that you enjoyed your stay as we continually strive to deliver a seamless visit for our guests. We appreciate your recognition and look forward to welcoming you back to Hampton Inn & Suites by Hilton Augusta-Washington Road soon!Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Carolyn 님, Tuskegee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Carolyn, Thank you for the fabulous rating of Hampton Inn & Suites by Hilton Augusta-Washington Road. We are delighted you enjoyed your stay, and we appreciate you taking the time to let fellow travelers know about your experience. We hope to see you again anytime your travels bring you back our way.Sincerely,Gia GardereGeneral Manager

6/10 - 괜찮아요

Jennifer

가족 여행
별로예요: 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2024년 2월 3일
Dear Jennifer, Thank you for choosing to stay with us and for rating your experience. We regret if your visit was anything other than a perfect, seamless experience, and we hope you will come back for a much-improved stay. Thank you again for being our guest.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Monique 님, Jacksonville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Facilities are very clean and look new. Hallways are wide. Breakfast is delicious and staff are very friendly! Ample parking. I would definitely recommend.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 14일
Dear Monique, We appreciate your kind review of Hampton Inn & Suites by Hilton Augusta-Washington Road! It delights us to read that you enjoyed our clean facilities, delicious breakfast, and friendly staff. Our team is committed to delivering an exceptional stay for all our guests, so it is gratifying to know this was your experience. Your recommendation means a lot to us, and we look forward to welcoming you back for another satisfying visit.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Teresa

Very comfy bed
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Teresa, We are glad you had a comfortable experience at our hotel. We appreciate you highlighting your love for our relaxing beds! It was a pleasure hosting you, and we hope to have the honor of welcoming you back soon to Hampton Inn & Suites by Hilton Augusta-Washington Road.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Rosamund

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Rosamund, Thank you for choosing Hampton Inn & Suites by Hilton Augusta-Washington Road. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was a pleasure hosting you, and we look forward to welcoming you back soon.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Gabriela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Gabriela, Thank you for the generous rating of Hampton Inn & Suites by Hilton Augusta-Washington Road. We are thrilled you enjoyed your stay, and we appreciate you taking the time to review your experience. We hope to see you again anytime you revisit our area.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Jay, Thank you for the excellent rating! We always strive to provide an outstanding experience for all our guests, so it's terrific to see that you had such an enjoyable stay at Hampton Inn & Suites by Hilton Augusta-Washington Road. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Gia GardereGeneral Manager

4/10 - 별로예요

Fatima

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 12월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 6일
Dear Fatima, Thank you for sharing your rating. We are committed to ensuring the comfort of all of our guests, and we apologize if we did not meet these expectations. We hope you will consider giving us another chance on your next visit to Augusta so we can provide you with a much-improved stay. Sincerely,Gia GardereGeneral Manager

2/10 - 너무 별로예요

Sharon

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 6일
Dear Sharon, We thank you for rating your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have an exceptional stay, and we regret your experience was anything but that. We hope you will revisit so we can show you the seamless visit you should always expect from us.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Darrel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 1일
Dear Darrel, Thank you for the generous rating of Hampton Inn & Suites by Hilton Augusta-Washington Road. We are delighted you enjoyed your stay, and we appreciate you highlighting our excellent location. We hope to see you again on your next visit to the area.Sincerely,Gia GardereGeneral Manager

6/10 - 괜찮아요

Thomas

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 28일
Dear Thomas, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Sincerely,Gia GardereGeneral Manager

8/10 - 좋아요

Lizelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 25일
Dear Lizelle, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hampton Inn & Suites by Hilton Augusta-Washington Road; we hope to see you again soon. Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Tammy

출장 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 24일
Dear Tammy, We are delighted to receive your generous rating! It's gratifying to know that you enjoyed so much about your time at Hampton Inn & Suites by Hilton Augusta-Washington Road. We look forward to serving you again in the future.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 22일
Dear Laura, Thank you for the excellent rating! We always work hard to provide a superb experience for all our guests, so it's terrific to read that you had such an enjoyable stay at Hampton Inn & Suites by Hilton Augusta-Washington Road. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Leslie 님, APO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 22일
Dear Leslie, We are delighted to receive your fabulous rating! It's gratifying to know that you enjoyed so much about your time at Hampton Inn & Suites by Hilton Augusta-Washington Road. We look forward to serving you again in the future.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Ariel 님, Atlanta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was better than expected. Clean and comfortable. Nice property.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Ariel, Thank you for choosing Hampton Inn & Suites by Hilton Augusta-Washington Road. We're delighted to hear that your experience exceeded expectations and you found our property clean and comfortable. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear William, Thank you for sharing your experience at Hampton Inn & Suites by Hilton Augusta-Washington Road. We're thrilled to know you had a pleasant stay. If there's anything specific you enjoyed or any suggestions you have, feel free to share. We look forward to welcoming you back for another enjoyable visit.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Mary, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Hampton Inn & Suites by Hilton Augusta-Washington Road. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Tiffany

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Tiffany, On behalf of our team at Hampton Inn & Suites by Hilton Augusta-Washington Road, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we continue to be your hotel of choice whenever you return to the area.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Kaniz

가족 여행
좋아요: 편의 시설/서비스
Staff was friendly and professional. Room was clean. Overall stay was very enjoyable.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 16일
Dear Kaniz, We're delighted to learn about your enjoyable stay at Hampton Inn & Suites by Hilton Augusta-Washington Road. It's gratifying to know that our friendly and professional staff and clean accommodations contributed to your enjoyment. Thank you for your kind words, and we look forward to welcoming you back for another pleasant experience in the future.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Lisa

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were professional and courteous. It was very nice , and clean property.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 14일
Dear Lisa, It was a pleasure to read your fantastic review of Hampton Inn & Suites by Hilton Augusta-Washington Road! We're delighted to hear that you found our staff professional and courteous and that you enjoyed the cleanliness of our property. Your feedback is appreciated, and we look forward to welcoming you back for another pleasant stay.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

SUMER

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 1일
Dear SUMER, We are pleased to receive your generous rating for Hampton Inn & Suites by Hilton Augusta-Washington Road. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to welcoming you back for another seamless stay.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Rmani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful Property! Great Atmosphere.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 13일
Dear Rmani, Thank you for your delightful review of Hampton Inn & Suites by Hilton Augusta-Washington Road! We're thrilled to read that you loved our beautiful and relaxing atmosphere. Providing a positive experience for our guests is our priority, and we're delighted we could contribute to your enjoyment. We appreciate your kind words and look forward to welcoming you back for another wonderful stay!Sincerely,Gia GardereGeneral Manager

4/10 - 별로예요

Fontella

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible Stag
The room was not cleaned. There was hair on crumbs on the table. There was stains on our towels and shower was dirty along with the bathroom floor. Told front desk about stay and they said since I booked through a third party I would have to go through them with my issues.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 9일
Dear Fontella, We deeply regret the challenges you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. Your feedback is essential, and we're committed to addressing the issues you've raised to enhance our services. While we understand the frustration with third-party bookings, we are actively working to find ways to assist our guests more effectively. We appreciate your patience and understanding. If your travels bring you back to the area, we would be grateful for the opportunity to provide you with a significantly improved experience. Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Sharon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 9일
Dear Sharon, Thank you for your excellent rating! We always work hard to provide a satisfying experience for all our guests, so it's terrific to know that you had such an enjoyable stay at Hampton Inn & Suites by Hilton Augusta-Washington Road. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Leonard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 1일
Dear Leonard, Thank you for the wonderful review. We are thrilled we met your expectations for a seamless stay at Hampton Inn & Suites by Hilton Augusta-Washington Road. We hope to have the pleasure of doing so again on your next visit.Sincerely,Gia GardereGeneral Manager

10/10 - 훌륭해요

Octivia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 7박 숙박함
답변 제공: General Manager 님, 2023년 12월 20일
Dear Octivia, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Hampton Inn & Suites by Hilton Augusta-Washington Road so much! We look forward to welcoming you back for another fulfilling experience.Sincerely,Gia GardereGeneral Manager

8/10 - 좋아요

Janice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was in a convenient location for us. Easy in and out. Price was decent. Staff was very friendly and welcoming.
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Janice, Thank you for choosing Hampton Inn & Suites by Hilton Augusta-Washington Road! We're delighted to learn that our convenient location was ideal for your visit. Further, we are pleased our welcoming staff, and reasonable prices contributed to your overall satisfaction. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Gia GardereGeneral Manager