책상, 암막 커튼, 방음 설비, 다리미/다리미판

서버번 스튜디오 여행 후기

2 out of 5
서버번 스튜디오
1052 Claussen Rd, Augusta, GA

이용 후기

5.6
평점 10 - 훌륭해요. 231개 이용 후기 중 29개" "
평점 8 - 좋아요. 231개 이용 후기 중 49개" "
평점 6 - 괜찮아요. 231개 이용 후기 중 47개" "
평점 4 - 별로예요. 231개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 231개 이용 후기 중 51개" "

5.8/10

청결 상태

6.8/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

4.8/10

친환경

이용 후기

4/10 - 별로예요

Miguel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

4/10 - 별로예요

Jennifer

출장 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The motel was disgusting! There was a terrible odor of like mildew and funk! We had to bleach it down because they do not give refunds, and I can see why! There were dead roaches in the corner and the faucet was coming away from the sink! The people around there look sketchy. I wouldn’t stay here again knowing what I know now.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Tracey

2024년 1월에 1박 숙박함

4/10 - 별로예요

Michael

2024년 1월에 1박 숙박함
답변 제공: Satish 님, 2024년 1월 15일
We are sorry that you feel that are propety deserved a two. if you could give us the reasons behind this we would then improve our service. we hope your next stay with us will be a pleasant one.

2/10 - 너무 별로예요

Yosef J.

출장 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Better that last extended stay, but wouldn’t come back.
2023년 11월에 19박 숙박함
답변 제공: Satish 님, 2023년 12월 11일
We at Suburban studios are very sorry that the hotel was not upto scratch. We aim to improve our property to give our guest the best stay possible. Again sorry for not being upto your standard.

2/10 - 너무 별로예요

Aretha

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a horrible property it’s nasty dirty not to mention the general manager is rude hateful liar and a thief. So if I was all of u I would stay as far away from the suburban studios
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Aretha

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Ataya

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 4박 숙박함

8/10 - 좋아요

debbie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

4/10 - 별로예요

Carol

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the location. I didn't like the property was poorly kept, unsafe, tacky repairs, under staff, stain sheets, water stains ceilings, dirty shower curtains, wet areas. The only furniture update is the tv, outdated equipment and furniture!
2023년 3월에 2박 숙박함

2/10 - 너무 별로예요

tameia

2023년 2월에 2박 숙박함

2/10 - 너무 별로예요

tameia

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bedbugs and roaches. Staff was rude & not accommodating
2023년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
Sufficient
2022년 9월에 4박 숙박함
답변 제공: Nelva 님, 2022년 10월 12일
Thank you for take the time to complete the survey for our hotel. We are pleased to have met your needs. We hope that in the future you will again choose Suburban Studios for your lodging needs and that we will exceed your expectations. Management & Staff Suburban Studios

2/10 - 너무 별로예요

Alexander

2022년 8월에 4박 숙박함

2/10 - 너무 별로예요

Jose

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 2박 숙박함
답변 제공: Mansi Tase 님, 2022년 8월 2일
We are sorry for the inconvenience you had during your stay We hope you chose to stay with us again to give us an opportunity to serve you better.

6/10 - 괜찮아요

felicia

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Camothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent place to stay
My Stay was amazing. The room was clean and up to date. The employee's were friendly and it was so quiet there. I plan to stay therebagain very soon
2022년 4월에 1박 숙박함
답변 제공: Mansi Tase 님, 2022년 5월 17일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for giving us an opportunity to serve you. We look forward to host you in future again.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel ever
This is the worst hotel I have ever stayed, though I saw other's negative reviewed after I have paid for the room, I thought they were over exaggerating their experience but they where absolutely right. This place is like hotel for the homeless or more like unkept shelter, I was fooled by the name Suburban extended stay mistaken it for extended stay America, this distract me from reading other's reviews before booking the hotel. This whole hotel is filthy dirty, and full of roaches, the bathroom air filter is full dirts, the wooden floor is full of dirt, under the mattress is saturated with dirt, the furniture night‧stand is dusty, the electric stove is not working. I can't emphasize more how bad this place is, my advice is don't be fool with the name they are worst than you might thought.
2022년 4월에 2박 숙박함
답변 제공: Inez 님, 2022년 4월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel Tequila. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Inez Luke Assistant General Manager

2/10 - 너무 별로예요

James

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Better Customer Service
The front desk lady was not very friendly. Very short. And wouldn't really tell us where exactly are room was.
2022년 4월에 3박 숙박함
답변 제공: Inez 님, 2022년 4월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Inez Luke Assistant General Manager

2/10 - 너무 별로예요

MASAKAZU

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
訳文 英語(US) I asked the receptionist to clean the room every day, but they never did so during my 10-day stay. Barely, they only gave me a towel, but I have never stayed in such a bad hotel before. The building is dilapidated and the door handles and equipment are broken here and there, but they have not fixed them at all.
2022년 4월에 9박 숙박함
답변 제공: Inez 님, 2022년 4월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Inez Luke Assistant General Manager

4/10 - 별로예요

Andrew

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: Inez 님, 2022년 4월 11일
Thank you for your feedback. We will be addressing your concerns.

2/10 - 너무 별로예요

Adam

2022년 4월에 2박 숙박함

2/10 - 너무 별로예요

Richard

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Total dump. Cigarette burns all over the room and bathroom, bathroom tile moldy and separated from the floor. Police activity in the parking lot. We left after the first night rather than spend another night.
2022년 4월에 2박 숙박함
답변 제공: Inez 님, 2022년 4월 11일
Thank you for your feedback. We will be addressing your concerns.

4/10 - 별로예요

Cristina 님, Seattle

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an old property. Everything inside the room is old and grimy. We just slept and left immediately the next day without taking a shower.
2022년 2월에 1박 숙박함
답변 제공: Inez 님, 2022년 4월 1일
I apologize the hotel failed to meet your expectations. Thank you for providing the neccessary feed back, so that changes can be made. We hope to have the chance to host you again.

8/10 - 좋아요

Brittany

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 4박 숙박함
답변 제공: Inez 님, 2021년 11월 22일
Thank you for your score. We look forward to hosting you again in the future!

2/10 - 너무 별로예요

Monica moet

2021년 10월에 2박 숙박함
답변 제공: Inez 님, 2021년 10월 30일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Inez Luke

10/10 - 훌륭해요

Jamiria

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: Inez 님, 2021년 10월 29일
Thank you for the favorable score. We look forward to you staying with us in the future.

6/10 - 괜찮아요

Manuel

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Just passing by
The stay was relatively uneventful. The problems were: a STRONG cigarette smell in the room. My wife is allergic to cigarettes so her allergies were up to the roof. The bathroom has splatter bugs, like mosquitoes on the walls. Hair on the towel in the bathrooms. Dead bugs on the sheets of the bed. The laminate floor was so warped that it was loose and when you walked on it, it would shift. The TV didn't work. The refrigerator handle was broken and put under the sink cabinet. Just poor condition in general. On the positive note, the appliances and AC worked perfectly.
2021년 10월에 2박 숙박함
답변 제공: Inez 님, 2021년 10월 12일
My apologies for the inconveniences you encountered while staying with us. We are implementing new cleaning measures to rectify these problems. We hope you give us the opportunity to rectify the issues and return to stay with us in the future. Thank you, Inez Property Manager

4/10 - 별로예요

Angela

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible Stay
My experience wasn't so good. There were roaches everywhere, I couldn't sleep and it threw me into an asthma attack. I had to basically stay awake until morning and take a nap at my mom's house. The bed had an odor to it as if someone urinated on it. Lucky I brought a chair with me. It was a complete waste of money.
2021년 9월에 2박 숙박함
답변 제공: Inez 님, 2021년 10월 12일
We apologize for the issues you encountered while staying at our property. We are taking the appropiate measures to rectify all issues and hope you give us the opportunity of staying with us again in the future. Thank you, Inez Property Manager

4/10 - 별로예요

Anita

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointing
There were cockroaches and other bugs in my room on the floor in the bathroom all over the air conditioner
2021년 8월에 1박 숙박함
답변 제공: Inez 님, 2021년 10월 12일
We apologize for the issues you encountered while staying at our property. We are taking the appropiate measures to rectify all issues and hope you give us the opportunity of staying with us again in the future. Thank you, Inez Property Manager

2/10 - 너무 별로예요

Tisha

가족 여행
The lady at tge fronr desk was rude and did not he
They refused us a room said they were full so we had to find another hotel
2021년 8월에 2박 숙박함
답변 제공: Inez 님, 2021년 10월 12일
We apologize for the issues you encountered while staying at our property. We were indeed sold out on the night in question. We would love for you to stay with us in the future. Thank you, Inez Property Manager

2/10 - 너무 별로예요

Roxsanne

좋아요: 직원 및 서비스
별로예요: 청결 상태
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

Ruby

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely DISGUSTING
Unbelievable how nasty this hotel is. Dirty, no blankets..sheets only (with holes) used soap in the moldy bathroom. Old towels, and just awful all around. Lobby looked decent but the room was most definitely NOT! Paid 100.00 for this stay, which is ridiculous. Staff is not the friendliest. Lock your vehicles and keep an eye out…shady people live at that hotel. Unfortunately all the hotels around the area were booked so we had no other choice. NEVER AGAIN!
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2021년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good staff
2021년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스
The rude staff
2021년 5월에 1박 숙박함
답변 제공: carol 님, 2021년 5월 25일
Dear guest, We are very sorry to hear about your experience while staying with us. I have informed the staff and this matter has been addressed. We expected to give the best service possible and it starts at the front desk. Thank you for bring this to my attention. Sincerely, Carol Jarvis

2/10 - 너무 별로예요

Torionda

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: carol 님, 2020년 12월 30일
Thank you so much for your review!!! Please come stay with us the next time your in Augusta! Carol Jarvis

10/10 - 훌륭해요

Meek 님, Augusta Ga

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good customer service, clean rooms. Good location
2020년 7월에 3박 숙박함
답변 제공: carol 님, 2020년 9월 24일
Thank you so much for staying with us! please come back soon

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스
Having a kitchen was nice as well as the location
2020년 7월에 1박 숙박함

4/10 - 별로예요

Shane

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 5월에 1박 숙박함
답변 제공: carol 님, 2021년 5월 25일
Thank you for the great review !!! please come back and stay with s the next time your in Augusta. Sincerely, Carol Jarvis (GM)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
2020년 4월에 3박 숙박함

2/10 - 너무 별로예요

Tara

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The kitchen had nothing to cook with no fork or no cup the dishes was dirty and nasty it was one small plate and a big plate
2020년 3월에 1박 숙박함

8/10 - 좋아요

Martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

4/10 - 별로예요

Jimmy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

Ramone

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No Breakfast
2020년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smelled like smoke. It was nice aside from that.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Ramone L.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

Ramone L

2019년 12월에 1박 숙박함