We had a hard time communicating with the front desk staff. There was no freezer section in our room refrigerator, so I asked for our blue ice packs to be frozen for us, and the manager joked about charging $20 for that!
The things we expected in the breakfast bar, such as butter/margarine and peanut butter, were not available and we received puzzled looks when asking for them.
There was no guest laundry. The elevators really need to be replaced, and the sign in the elevator says parts are on order but have not yet arrived.
Overall, our room was spacious and the thermostat kept the room at a pretty consistent temperature. The living room sitting area was very nice. It was quiet.
The room was