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라킨타 인 바이 윈덤 오스틴 노스 여행 후기

3 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1023개 이용 후기 중 353개" "
평점 8 - 좋아요. 1023개 이용 후기 중 251개" "
평점 6 - 괜찮아요. 1023개 이용 후기 중 154개" "
평점 4 - 별로예요. 1023개 이용 후기 중 106개" "
평점 2 - 너무 별로예요. 1023개 이용 후기 중 159개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Kyung Ha

2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 9일
Thank you very much for your comments regarding your stay at La Quinta Inn & Suites. We strive daily to ensure that all of our guests are well taken care of, and we never tire of hearing when we succeed! We hope to see you back soon.

8/10 - 좋아요

sung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

8/10 - 좋아요

Sangjeoung

출장 여행
별로예요: 청결 상태
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Yanal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outstanding customer service complemented by impeccable room service truly sets this hotel apart. The cleanliness of the premises is exceptional, ensuring a comfortable and welcoming stay for all guests
2024년 3월에 1박 숙박함

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스
Was near the interstate, general access to the area.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Stefon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would love to go back and stay again
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kevin

단체 여행
Good hotel for tops 2 nights, breakfast was par at best. Rooms based off first look seem clean, up close I found food remainders from other users of the room. About 10 min from hotspots down town, good commuter distance. You get what you pay for, nothing premium, but good.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Stefany

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms so bad and dirty
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Cruz

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함

8/10 - 좋아요

Mikala

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
LaQuinta -Austin North did not disappoint. The highway noise was well dampened by the in-room a/c fan being on ‘constant’ and the room was clean and comfy. I would stay here again with my family.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Anna

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I want to worn everyone who wants to stay there. Don't book!!!!! We had one night stay with family of 5. Cane late after 8:30pm. Had a shower and went to bed. After the noisy night we woke up, had breakfast and went out. Now, the hotel charged me for a damage $250!!! Incredible!! I called them and they said there was a damage!! I cant believe it. We are having 3small kids. That sounds like a joke now to me. Will complain and see how it goes. Unfortunately I didn't make any video when we came to prove the quality of property. But don't book there!! Its filthy, old and smells bed.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Laterica

별로예요: 직원 및 서비스
This property has the most rudest staff. Very unprofessional. The room was decent you basically get what you pay for. Will I ever stay here again, absolutely not!
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Candy

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Run down. Limited hot water in the evening
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Janet

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was in terrible shape, carpet pulling apart in seams in hallways; a tripping hazard, furniture scratched and battered. Woken up at 2 AM by yelling in the hallway, breakfast was awful, just ate a banana and yogurt worst La Quinta we have ever stayed at
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a comfortable stay at this hotel. Clean, quiet rooms and welcoming staff.

10/10 - 훌륭해요

Loretta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything about the property
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Marisol

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Front desk was not professional after being placed on hold four times when called to advise of my late arrival for checking in due to my flight being delayed. When I arrived I had no reservation the front desk said they think my card was declined. I check my credit card and the charge appeared in 01/2024. Expedia sent me a confirmation email stating I paid for the stay of two queen beds. Then when Expedia called the front desk they said they only have king rooms available. This took over an hour and it was now 1am when the front desk told Expedia yes they can rebook for two queens. Expedia took the time to fix the hotels error and never did I once receive an apology. The front desk kept repeating that we need to talk to the manager the following day. Luckily Expedia finally got me checked. The gym was a joke when most of the machines did not work and only machine had a sign of it not working. This was the worst experience I have ever had and do not recommend this hotel.
2024년 2월에 4박 숙박함

8/10 - 좋아요

Carina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The accessibility to get the interstate.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

luiz F

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice room
2024년 3월에 1박 숙박함

8/10 - 좋아요

Mayra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was great. There was a wait due to a new hire being trained, but both were very friendly and kept apologizing for the inconvenience. The room was very clean, the water was fine, I know some reviews mention it not being hot enough but at least in our area that was not an issue. The breakfast was decent. Fresh fruit, waffles, biscuits, sausage, egg, toast, variety of yogurts, cereal and milk, coffee, orange juice, and apple juice. Over all enjoyed the stay, will definitely book again.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was amazing
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Deanna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First off the girl at the front desk was training another girl which was fine, but the girl training her was short and kind of rude when I asked a question on a paper she was having me sign. The hotel smelled of stale smoke from the nasty ripped carpet in the hallways. Definitely needs a complete overhaul. The first night the water for our showers were barely warm. And the walls are paper thin and could hear every noise in the hallways. The parking lot was not maintained at all. There was huge uneven areas all over there parking lot and cracks that are a major fall risk. With saying that as my 82 yr old Mother and I were loading our car at the back entrance we saw that it was a very unsafe area to walk due to cracks and very unkept pavement so we were be very careful and watching where we walked and still my Mothers shoe caught in one of the cracks on the pavement by the back and and she ended up falling down! We will never stay at that location or any other Laquita hotels again. Something needs to be done before someone seriously injures themselves!! Very unhappy
2024년 2월에 2박 숙박함

4/10 - 별로예요

Michael

단체 여행, 출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We got there and had to wait an hour to get our reserved room. Was told that my reservations were canceled and they were not. The lady did fix it and it wasn’t her fault but it was very frustrating
2024년 3월에 2박 숙박함

4/10 - 별로예요

Anthony

좋아요: 청결 상태, 직원 및 서비스
Location of the hotel property is not ideal if you are bothered by the sound of highway traffic. It’s located next to a busy highway overpass. Hotel did not have any record of it reservation despite being prepaid with a confirmation number. Had to cancel my reservation, get a refund, then place a new reservation. Second night of my stay, sitting at the desk in my room about 10:00pm, the door opens and in walks a couple who was mistakenly assigned the same room. Not exactly a safe situation for anyone. Front desk called me twice after asking for my name. Room had no hot water in the shower. If you ran the water for twenty minutes at the sink, it would get like warm at best. And the sink didn’t drain very well. So that was fun. Definitely won’t stay again.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Juan Camilo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Una gran atencion por todos los que laboran en ese Hotel

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thumbs up
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Tyler

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Ana

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not go to this property. Had to cut my stay short due to BED BUGS! We not only found 1, but 5 in the beds we were sleeping in, they even got in the clothing we were wearing (pretty sure there were more under the mattress). We brought it up to the person in the front desk and they said we had to leave. Didn’t help us look at other hotels or apologize or anything. This happened at 3am so after leaving we had to call hotels around the area ourselves and many didn’t have any availability. There was also a lot of noises and screaming and security going around all rooms asking questions and police inside the hotel at the time. I felt very unsafe and wouldn’t recommend it to anyone. The cheap prices aren’t worth it.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Destiny

가족 여행
별로예요: 직원 및 서비스
Checking out the staff started washing the entrance area at 10:45. The bricks were slick, on Sunday morning. The water was never HOT in the shower. The baby nexted door cried for 2 days. I asked the girl at the desk for help. Her comment was the baby was cutting teeth. Not the worst. But could have been better.

10/10 - 훌륭해요

Carlos Ernesto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente servicio

2/10 - 너무 별로예요

marisa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Michael 님, Mesquite

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Oke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bad: Right next to highway and No major stores in the immediate area. Good: Hotel room itself and bathroom were clean and in good condition. Staff were friendly. Good selection of after-hours drinks and snacks options.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Leticia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was easy to get ti
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Kailyn

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick and easy access to the main roads.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was okay.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Andrea

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value
2024년 2월에 1박 숙박함

4/10 - 별로예요

Jodie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service at front desk was lacking most of the time. I booked and paid for this room thru Expedia, hotel never got the reservation, so the suite I requested and paid for, was not available because the manager of the hotel was living in it. This hotel also billed me for the room. I was double charged, waited weeks for the refund. The pull out couch, which we needed, was broken. Front desk was not helpful in finding a solution such as a fold up cot or another couch! Very uncomfortable stay for my family. Breakfast service ran out of milk on our 2nd morning. How can children have cereal without it? No one could go to Walmart, located across the street, to buy more? It’s unfortunate, we travel to Austin quite often, but I won’t be staying here, or booking thru Expedia! Poor communication between hotel and Expedia. I overheard other customers who were having similar reservation experiences.
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Abel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

4/10 - 별로예요

Sinoti

2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Xavier

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Sophia M. 님, 2024년 2월 8일
Thank you for choosing La Quinta Inn. We are so excited that you enjoyed your stay with us. We can't wait to see you again.

6/10 - 괜찮아요

Ada

2024년 1월에 2박 숙박함
답변 제공: Sophia M 님, 2024년 2월 8일
We are so sorry that your Experience was not good. Please we would love your Feedback to improve our servieces.Thank you for staying at La Quinta Inn.

2/10 - 너무 별로예요

Salvador Linares

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms stink, the ac didn’t work and the front desk guy was so rude about it when I asked to leave and get a refund. He wouldn’t print out a receipt and said only Expedia could do that. He acted hostile so I didn’t want to stay there to switch to a different room.
2024년 2월에 1박 숙박함
답변 제공: Vianey 님, 2024년 2월 4일
Hello Salvador, Thank you for your feedback, we are alarmed of your recent stay w/ us we always strive to give excellent customer service, upon checking the details of your stay, you stayed in the room for 6 hours, refused to have someone check the room and declined to switch rooms. David Dingle was the individual that was in the room. also, you should receive the receipt via email - through Expedia.

10/10 - 훌륭해요

Arthur

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Anabel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

4/10 - 별로예요

Evan

2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Patricia 님, Las Vegas

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Carpet in the room was stained, very low water pressure-on the first floor unit, no cold water in the bathroom sink, asked for a blanket and was told they only have sheets. I've stayed at this property multiple ties before and this was the worse experience. Went to get coffee in the morning during breakfast and it was cold. Asked the female employee in the dining area if it can be changed and she said no because there's still coffee in the container.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Muhammad Bilal

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk lady who worked at night was amazing in helping smooth stay at hotel.
2023년 12월에 1박 숙박함