외관

라 퀸타 인 & 스위트 바이 윈덤 오스틴 라운드 록 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 670개 이용 후기 중 274개" "
평점 8 - 좋아요. 670개 이용 후기 중 163개" "
평점 6 - 괜찮아요. 670개 이용 후기 중 105개" "
평점 4 - 별로예요. 670개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 670개 이용 후기 중 68개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
보통이에요
건믈자체가 오래되서 시설은 그냥그래요~ 직원들이 친절해서 있을수 있었네요
2019년 11월에 9박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
로비, 식당 등 정말깨끗하고 쾌적하게 리뉴얼되었네요.
1년 방문했을때와 차이가 너무 많아 깜짝 놀랐습니다. 로비와 식당 인테리어가 대폭 개선되었고 피트니스센터도 나쁘지 읺았습니다. 로비에 항상 마련되어 있는 음료 서비스도 좋았습니다. 룸컨디션도 개선이 되어 깨끗하고 편안한 숙박을 할 수 있어 너무 좋았습니다.
2018년 11월에 3박 숙박함
답변 제공: Brian ( GM) 님, 2018년 12월 12일
안녕하십니까, 우리는 변화와 업그레이드로 당신이 즐겁게 놀랐다는 것을 기쁘게 생각합니다. 우리 팀은 귀하의 체류가 귀하에게 가장 적합한 지 확인하기 위해 열심히 노력합니다. 다시 마을에 왔을 때 돌아와서 우리를 보러 메모하십시오

8/10 - 좋아요

Yvonne

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good experience overall. Loved the breakfast and coffee. On the bad side our room had a pee odor the whole stay. And the receptionist was in a bad mood when first arriving. Other than that we will be coming back.
2024년 4월에 4박 숙박함
답변 제공: Adrian - GM 님, 2024년 4월 19일
Dear Yvonne, Thank you for taking time to provide feedback from your recent stay. We truly appreciate you for staying with us and are taking note of you comments to help us create a better experience for all of our guests. We hope to get another to better serve you in the future. Once more thank you and have a great day!

8/10 - 좋아요

Nathaniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel seemed perfectly fine to me. It's not a brand new, freshly renovated hotel...but it certainly doesn't warrant the negative reviews. I was happy to be able to stay there for the eclipse....I would stay there again.
2024년 4월에 3박 숙박함
답변 제공: Adrian - GM 님, 2024년 4월 19일
Dear Nathaniel, Thank you for taking time to provide feedback from your recent stay. We are extremely grateful for such kind remarks. We truly appreciate you for staying with us and hope to get the opportunity to continue serving you in the future. Once more thank you and have a great day!

10/10 - 훌륭해요

brittney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice!
2024년 4월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 4월 19일
Dear Brittney, Thank you for taking time to complete post stay review. We are extremely pleased to know you had such a pleasant experience and hope to serve you again the future. Once more thank you and have a great day!

6/10 - 괜찮아요

yutong

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Adrian - GM 님, 2024년 4월 13일
Dear Yutong, Thank you for taking time to complete the post stay review. We truly appreciate you for staying with us and hope to get another opportunity to better serve you in the future. Once more thank you and have a great day!

2/10 - 너무 별로예요

Liliana

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 4월 11일
Dear Liliana, Thank you for taking time to complete the post stay review. Please accept my sincerest apologies for any inconveniences you faced. We truly appreciate you for staying with us and hope to get another opportunity to better serve you in the future. Once more thank you and have a great day!

6/10 - 괜찮아요

Edward

Some damages just people around certain causing issues plus other things many want to live off 1 with nothing but problems thinking its hide and fake theft hell even some things came up missing out my possession
2024년 1월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 4월 11일
Dear Edward,Thank you for taking time to provide feedback from your recent stay. Please accept my sincerest apologies for any issues you encountered. We are taking note of your comments to help us improve all of our guest's experience. We hope to get another opportunity to better serve you. Once more thank you and have a great day!

4/10 - 별로예요

Kenneth

별로예요: 숙박 시설 상태 및 시설
Old facility, pictures did not match posted rooms
2024년 3월에 2박 숙박함
답변 제공: Adrian - GM 님, 2024년 4월 2일
Dear Kenneth, Thank you for taking time to provide feedback from your recent stay. Please accept my sincerest apologies for any issues you experienced. It is our hope to get another opportunity to better serve you in the future. Once more thank you and have a great day!

8/10 - 좋아요

Brenda 님, Clearwater

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Internet sucks
2024년 3월에 4박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 27일
Dear Brenda. Thank you for taking time to provide feedback from your recent stay. Please accept my sincerest apologies for any issues you encountered during your stay. We are taking note of the comment made regarding our internet and will be taking appropriate measures to try and correct these issues. Once more thank you and have a great day!

10/10 - 훌륭해요

Edelmiro

2024년 3월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 4월 19일
Dear Edelmiro, Thank you for taking time to complete the post stay review. We are extremely pleased with such a great score! We truly appreciate you for staying with us and hope to continue serving you in the future. Once more thank you and have a great day!

4/10 - 별로예요

Richelle

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I liked that they did have breakfast no one was out cleaning it up are anything it was nasty each day I will never stay again staff wasn’t friendly
2024년 3월에 2박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 21일
Dear Richelle, Thank you for taking time to provide feedback from your recent stay. Please accept my sincerest apologies for any inconveniences you faced. Rest assured we are taking appropriate measure to address the issues and prevent them from reoccurring, We truly appreciate you for staying with us and hope you have a great day!

8/10 - 좋아요

Tim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Texas Steakhouse nearby, Pool here was not cleaned for the season
2024년 3월에 3박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 21일
Dear Tim, Thank you for taking time to provide feedback from your recent stay. We are taking note of your comments to help our efforts in creating the best experience possible for all of our guests. We truly appreciate you for staying with us and we hope you have a great day!

10/10 - 훌륭해요

Kristtel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 19일
Dear Kirsttel, Thank you for taking time to complete the post stay review. It is always pleasure to hear back from our guests. We are happy to know you had such a pleasant stay and hope to see you again in the future.

8/10 - 좋아요

Abhishek 님, NORTH GRAFTON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 19일
Dear Abhishek, Thank you for taking time to complete the post stay review. We greatly appreciate you for staying with us, and hope to serve you again in the future.

2/10 - 너무 별로예요

Nathan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I DIDNT LIKE THE FACT THAT ITS A NON SMOKUNG FACILITY YET MY ROOM SMELLED LIKE SOMDONE HAS JUST SMOKED A WHOLE PACK OF CIGGERETTES
2024년 3월에 2박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 12일
Dear Nathan, Thank you for taking time to provide feedback from your recent stay. Please allow me to express my sincerest apologies for the issues you encountered at our hotel. Rest assured that my team and I are taking appropriate measures to address the issues and prevent them from reoccurring. It is our hope to better serve you in the future. We truly appreciate the feedback and hope you have a great day!

4/10 - 별로예요

Jose

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty room at arrival. Hair on beds, counters, bathroom
2024년 3월에 2박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 11일
Dear Jose, Thank you for taking time to provide feedback from your recent stay. Please accept my sincerest apologies for any inconveniences faced during your time here. Rest assured my team and I are taking appropriate measures to help eliminate the issues and prevent them from reoccurring. We hope to get another opportunity to better serve you in the future. Once more thank you and have a great day!

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome stay
2024년 3월에 2박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 11일
Dear Timothy, Thank you for taking time to complete the post stay review. We are so grateful for the awesome score and hope to continue serving you in the future. Once more thank you and have a great day!

2/10 - 너무 별로예요

Chayanne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 11일
Dear Chayanne, Thank you for taking time to complete the post stay review. Please accept my sincerest apologies for any inconveniences you encountered. We hope to get another opportunity to better serve you in the future. We truly appreciate you for staying with us and hope you have a great day!

10/10 - 훌륭해요

Nasser 님, Austin

2024년 3월에 2박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 27일
Dear Nasser, Thank you for taking time to complete the post stay review. We are extremely pleased with such an awesome score. We hope to serve you again in the future.

10/10 - 훌륭해요

Ashley

2024년 3월에 3박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 27일
Dear Ashley, Thank you for taking time to complete the post stay review. We appreciate you for staying with us and hope to continue serving you in the future.

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly easy check in. Free breakfast is always a plus!
2024년 3월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 6일
Dear Amy, Thank you for the awesome score! It is always pleasure to receive feedback from our guests. We hope to serve you again on your next trip into town. Have a great day!

10/10 - 훌륭해요

Martha

좋아요: 청결 상태
Nice
2024년 3월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 6일
Dear Martha, Thank you for the awesome score on your post stay review. We hope to serve you again on your next trip into town. Have a great day!

8/10 - 좋아요

dwight

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel but no restaurants close by
2024년 3월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 6일
Dear Dwight, Thank you for taking time to complete the post stay survey. We hope to see you again on your next trip into town. Have a great day!

10/10 - 훌륭해요

Tyler

2024년 3월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 27일
Dear Tyler, Thank you for taking time to complete the post stay review. We appreciate the awesome score and hope to serve you again in the future.

6/10 - 괜찮아요

Jennifer

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front office was rude, when asked a question he blew up like I was crazy. All I asked was if the room was inside or out so I can park accordingly. Got 2 rooms we had to change rooms because it smelled like urine all over the floor. Stay out of room 107. Stepped out my husband was sleeping when I came back my key didn’t work I had to go downstairs to let them know. Went upstairs and it still didn’t work. It was 2am I was trying to avoid waking my husband. Over all ok.
답변 제공: Adrian - GM 님, 2024년 3월 6일
Dear Jennifer, Thank you for taking time to provide feedback from your recent stay. Please accept my sincerest apologies for any inconveniences you experienced. Rest assured that I am taking appropriate measures to address the issues you mentioned and help us eliminate them and prevent them from reoccurring. It is my hope that you will give us another opportunity to better serve you in the future. Once more thank you for the feedback and have a great day!

6/10 - 괜찮아요

Noe Ezequiel

2024년 2월에 2박 숙박함
답변 제공: Adrian - GM 님, 2024년 3월 21일
Dear Noe, Thank you for taking time to complete the post stay review. We hope to serve you again in the future, have a great day!

6/10 - 괜찮아요

Valeria

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Breakfast wasn't very good!!!
2024년 2월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 2월 28일
Dear Valeria, Thank you for taking time to provide feedback from your recent stay. We are taking your comments into consideration in our efforts to try and provide a better experience for our guests. Once more we thank you and have a great day!

4/10 - 별로예요

Srinivasan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 2월 28일
Dear Srinivasan, Thank you for taking time to complete the post stay review. Please accept my sincerest apology for any issues you encountered at our establishment. It is our hope to get another opportunity to better serve you in the future. Once more thank you for your review and we hope you have a great day!

10/10 - 훌륭해요

Perry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simple, with ease of parking. Great rooms.
2024년 2월에 2박 숙박함
답변 제공: Adrian - GM 님, 2024년 2월 26일
Dear Perry, Thank you for taking time to complete the post stay survey. We are pleased to know to had a great stay, and we hope to serve you again in the near future. Have a great day!

2/10 - 너무 별로예요

Erik

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I got a king size bedroom, when I arrived my "room" was not available so I got upgraded is what i was told. Room 414 this was the most terrible experience evene in my life. The room absolutely reeked!!!! of animal urine and fieses. It really ruin the experience and reputation of "la quinta"
2024년 2월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 2월 19일
Dear Erik, Thank you for taking time to provide feedback from your recent stay. Please accept my Sincerest apologies for the issues you faced during your stay. Rest assured I will be sharing your feedback with all departments of our team. We will be taking immediate action to correct the issues you noted and prevent them from reoccurring. Once more thank you and we hope you have a great day!

8/10 - 좋아요

Iryna

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was really good
2024년 2월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 2월 26일
Dear Iryna, Thank you for taking time to provide feedback from your recent stay. It is always a pleasure to hear back from our wonderful guest. We appreciate you and hope to serve you again on your next trip to town. Once more thank you and we hope you have a great day!

10/10 - 훌륭해요

Salvador

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Adrian - GM 님, 2024년 1월 31일
Thank you so much for the awesome score. It is always a delight to receive such great feedback from our guest. We hope you have a great day!

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 1월 31일
Thank you so much for the awesome score. It is always a delight to receive such great feedback from our guest. We hope you have a great day!

10/10 - 훌륭해요

Kandice

2023년 12월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 1월 31일
Thank you for the awesome score! It is always pleasure to hear back from our guests!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 1월 8일
Dear John, Thank you for taking time to complete the post stay review. We are delighted to receive such an awesome score. We hope to serve you again on your next trip into town. Once more thank you and have a great day!

6/10 - 괜찮아요

Magna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
When we started the heat on the air conditioner a sewage smell built up. We turned it to cool and I got better however the outside temperature was freezing point. So we had a cold night with some smell, not pleasant.
2023년 12월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 1월 1일
Thank you so much for providing feedback from your recent stay. I will be sharing your comments with our maintenance team immediately to eliminate the issues you encountered and help prevent them from reoccurring. Once more thank you for bringing these issues to my attention, and it is our hope to get another opportunity to better serve you in the future. Have a great day!

2/10 - 너무 별로예요

Jaziel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT STAY!!!!
At check in the lady in front was extremely rude. Looked liked she was in a bad mood. Get in the room the TV doesn’t work the remote is broken The quilt is torn The floor is dirty Horrible hotel! Just want the night to be over
2023년 12월에 1박 숙박함
답변 제공: Adrian - GM 님, 2024년 1월 1일
Thank you for taking time to provide feedback from your recent stay. Please accept my sincerest apology for the inconvenience you faced during your stay. Rest assured that I will be sharing your comments and feedback with all departments of my team to help us eliminate these issues and prevent them from reoccurring. We hope to get another opportunity to better serve you in the future. Once more thank you and have a great day!

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buen servicio
2023년 12월에 1박 숙박함
답변 제공: Adrian - GM 님, 2023년 12월 29일
Thank you so much for taking time to complete the post stay survey. It is our pleasure to serve you and we hope to see you again on your next trip into town. Once more thank you and have a great day!

10/10 - 훌륭해요

Risa

출장 여행
I left a piece of luggage behind when I checked out. The front desk staff and manager were very helpful in arranging for me to recover it.
2023년 12월에 1박 숙박함
답변 제공: Adrian - GM 님, 2023년 12월 29일
Thank you for taking time to complete the post stay survey, it is our pleasure to be able to accommodate you. We hope to get chance to serve you again on your next trip into town. Have a great day!

10/10 - 훌륭해요

Brad

2023년 11월에 4박 숙박함
답변 제공: Adrian - GM 님, 2023년 12월 29일
Thank you for completing the post stay review. It is our pleasure to be able to serve you. We hope to see you again on your next trip into town. Have a great day!

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Adrian - GM 님, 2023년 12월 21일
Thank you for such an awesome score on your review. It was our pleasure to serve you and we hope to see you again on your next trip into town. Thank you again for taking the time to complete the survey, and I hope you have a great rest of your day!

6/10 - 괜찮아요

Clayton

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Good hotel, just needs a little help
Check in was easy, hotel looks good outside and most of the inside was in good shape. Heater took a while to work in the room. The biggest problem was breakfast, I always pick this hotel for the great breakfast. But this place only had bagels and eggs. Thats it. Very frustrating to plan a stop with breakfast, and not have it. They just said, we dont have it. Nothing was stated. Nothing was posted. It was frustrating.
2023년 12월에 1박 숙박함
답변 제공: Adrian - GM 님, 2023년 12월 21일
Thank you for taking time to provide feedback from your recent stay. We are always working on improving our guest experience, and with your feedback we plan on doing just that. We will be taking appropriate measures to help prevent the issues you experienced from reoccurring. We hope to get a chance to better serve you in the future. Thank you again for completing the review, and have a great rest of your day!

6/10 - 괜찮아요

Thomas

별로예요: 직원 및 서비스
답변 제공: Adrian - GM 님, 2024년 2월 26일
Dear Thomas, Thank you for taking time to complete the post stay review. Your feedback is crucial for our operation to improve. We greatly appreciate you and hope to serve you again in the future. Once more thank you and have a great day!

10/10 - 훌륭해요

Mohammed

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Adrian - GM 님, 2023년 12월 8일
Thank you for taking time to complete the post stay review. It is always a pleasure to receive positive feedback from our guests. We hope to serve you again in the near future. Once more thank you and have a great day!

10/10 - 훌륭해요

Tara

아이를 동반한 가족 여행
My stay was good. Room was clean. Carpet in the corridor needs cleaning . But overall was nice.
2023년 12월에 1박 숙박함
답변 제공: Adrian - GM 님, 2023년 12월 8일
Thank you so much for taking time to provide feedback from your recent stay. Please rest assure we are taking action to correct the issues you noted in your comments. We hope to see you again on your next trip into town. Once more thank you and have a great day!

10/10 - 훌륭해요

Jacquelyn L.

2023년 9월에 1박 숙박함
답변 제공: Adrian - GM 님, 2023년 12월 8일
Thank you for taking time to complete the post stay review. It is always a pleasure to receive positive feedback from our guest. We hope to serve you again on your next trip in town. Once more thank you and have a great day!

10/10 - 훌륭해요

Lloyd

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great area
2023년 11월에 3박 숙박함
답변 제공: Adrian - GM 님, 2023년 12월 8일
Thank you for taking time to complete the post stay review. It was a pleasure to receive positive feedback. We hope to see you again on your next trip in town. Once more thank you and have a great day!

8/10 - 좋아요

Nguyen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 11월에 2박 숙박함
답변 제공: Adrian - GM 님, 2023년 12월 8일
Thank you for taking time to complete the post stay review. We hope to get another chance to better serve you in the future. Once more thank you and have a great day!

10/10 - 훌륭해요

Carolyn 님, Lafayette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Adrian - GM 님, 2023년 12월 8일
Thank you for the awesome score!