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레지던스 인 바이 메리어트 오스틴 사우스 여행 후기

3 out of 5
레지던스 인 바이 메리어트 오스틴 사우스
4537 S Interstate Highway 35, Austin, TX

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 220개 이용 후기 중 98개" "
평점 8 - 좋아요. 220개 이용 후기 중 78개" "
평점 6 - 괜찮아요. 220개 이용 후기 중 28개" "
평점 4 - 별로예요. 220개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 220개 이용 후기 중 7개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족합니다. 방마다 다르겠지만 고속도로 소음이 있어요.
서비스 만족합니다. 고속도로에 I-35 가까워서 소음이 있지만 주변에 이동은 쉽습니다.
2019년 5월에 11박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
후기
숙소는 생각보다 크고 깨끗하여 만족스러웠으나 조식과 주변 여건은 조금 부족했던거 같네요.
답변 제공: General Manager 님, 2018년 4월 20일
Thank you for your review.

10/10 - 훌륭해요

Yesenia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Yesenia, thank you for choosing to stay at the Residence Inn Austin South and taking the time to rate us. We're glad to see you had a fantastic stay with us. It is always a pleasure knowing our guests leave satisfied and we hope to welcome you back soon.

4/10 - 별로예요

Gaurav

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Rooms could have been in the better condition. As an e.g TV remotes were missing and the the one with remote was not able to connect to Internet, Heaters were very dirty and commode in one Bathroom was not working properly etc
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Gaurav, thank you for sharing the details of your recent stay. We regret to learn that the maintenance of the room and the amenities provided did not live up to your expectations. Rest assured, every feedback provided by our guests is taken into serious consideration and changes are initiated to improve. As for technical issues, our team members are always more than ready to assist with any problems that may come up during your stay. We hope to have the opportunity to serve you better in the future.

10/10 - 훌륭해요

Cyn

2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 23일
Cyn, thanks for the top rating for Residence Inn Austin South on Expedia! We're thrilled that your experience at our hotel met your expectations. Please consider us for your future travels!

8/10 - 좋아요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly and accommodating, they helped us set up transportation and even told us things to do in the area. Con - had one cockroach in our room and when we had breakfast, they didn’t have waffles!
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 30일
Hello Katrina,Austin has a late summer Cricket season that impacts the entire community. What you experienced was a cricket and we are truly sorry that you had this experience. We have a comprehensive program to address this and we are very apologetic that you experienced this in your room. We would love to have you back in the near future and are grateful for your feedback.

4/10 - 별로예요

Rachel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Doubled charge for a room
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 15일
Rachel, we sincerely regret any misunderstanding that occurred during your booking experience. It's essential that all guest transactions are clear and transparent, and for any discrepancy on your bill, we apologize. Thank you for bringing this matter to our attention.

10/10 - 훌륭해요

Alex

2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 2일
Thanks for the amazing rating, Alex!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Residence Inn Austin South!

10/10 - 훌륭해요

Clara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 7월 18일
Hello Clara,Thank you for your recent stay with us at Residence Inn Austin South. We perceive your rating as a positive reflection of your experience, although you didn't include specific details in your feedback.Our main mission is to provide unmatchable hospitality in a welcoming environment, and it warms our hearts to know we achieved that during your stay. We hope that you were able to take advantage of the diverse amenities we offer, like our comfortable rooms, high-speed Wi-Fi, and the fitness center. We trust you had an enjoyable time exploring Austin and the surrounding area.Thank you once again for choosing Residence Inn Austin South. Your silent approval means the world to us, and we cannot wait to welcome you back in the near future for another delightful stay.

8/10 - 좋아요

Shavonne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and spacious room with polite staff
2023년 6월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 6월 22일
Thank you for taking the time to leave this wonderful review, Shavonne!We're thrilled to know you enjoyed your stay at Residence Inn Austin South so much! We strive for excellence so we're pleased to hear you appreciated not only our clean and spacious rooms, but also our friendly staff! Your praise lets us know we're succeeding!We can't wait to host you again for yet another unforgettable visit!

8/10 - 좋아요

Serena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 6월 7일
Thanks for the 8/10 rating, Serena!We're thrilled you enjoyed your time at Residence Inn Austin South so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

8/10 - 좋아요

David

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay, pet friendly, and Close to eating places
2023년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 2월 7일
Thank you for taking the time to leave this wonderful review, David!We're thrilled to know you enjoyed your stay at Residence Inn Austin South so much! We strive for excellence so we're pleased to hear you appreciated not only our great accommodations and pet-friendly policy, but also our prime location! Your praise lets us know we're succeeding!We can't wait to host you again for yet another unforgettable visit!

10/10 - 훌륭해요

Omar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for family
답변 제공: Customer Service 님, 2023년 1월 6일
Thank you for the wonderful rating, Omar!It's fantastic you enjoyed your time at Residence Inn Austin South so much! We look forward to hosting you again soon for another amazing experience!

2/10 - 너무 별로예요

Matthew

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well... room was dirty! Dust on refrigerator, counter tops, iron was broken and not working. Had to call down for replacement and get it. Had to go down to have and request rooms to be cleaned. Cleaned 2 times whole time there at our demand to have room cleaned. Tenant in next room 101 I believe had dog that bark all day and night. Room smelled and out dated! Shower door wouldn't close.. water everywhere as door wouldn't stay close when taking a showers bathroom tiny. Rip off on prices and very very misleading. The worst stay I've ever stayed in my whole entire life traveling career place was horrible. The breakfast in the morning was great and the person who is working in cleaning the kitchen and serving the breakfast which was one lady was awesome. She was excellent. That was the only thing everything else was horrible and the worst experience I've ever encountered. I would love someone to call me back to talk about this in greater detail . very unhappy and very disappointed in this day. Please call me back 315.491.2147
2022년 10월에 5박 숙박함

8/10 - 좋아요

Monica

단체 여행
좋아요: 청결 상태, 직원 및 서비스
It was as expected
2022년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2022년 10월 19일
Thanks for the 4/5 rating, Monica!We're happy you had such a lovely stay at Residence Inn Austin South! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

8/10 - 좋아요

Sherin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
BF was not readily available during the allotted time and ran out with out being replenished. Our bathtub had dirt in it and our door to the room didn't open with the key. Each time it took multiple tries.
2022년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2022년 9월 7일
Thank you for taking the time to share your review with us, Sherin.We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team.We're looking forward to sharing an even more pleasant experience with you soon. Thank you again and have a wonderful day!

10/10 - 훌륭해요

Jenelle

2022년 8월에 2박 숙박함
답변 제공: Customer Service 님, 2022년 8월 10일
Thank you for the 10/10 rating, Jenelle! We're thrilled to see how much you enjoyed staying at Residence Inn Austin South. We look forward to hosting​ you again in the near future! Thank you again for sharing.

6/10 - 괜찮아요

roxana

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The elevator is small and wasn’t working very well, it kept shacking pretty bad when reaching the 3 floor. The pool is super small, the doors in the two suites we stayed in were not locking properly and had to be pushed in or pulled with force to lock or open. Same with the locking mechanisms. Staff was great and the breakfast also. Just wished those things were fixed. There was some homeless activity outside at night but they had the security truck patrolling so that was good.
2022년 7월에 2박 숙박함
답변 제공: Customer Service 님, 2022년 7월 7일
Thank you for the feedback, roxana. While it's great you enjoyed your time with us so much, we regret that our services didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward. We look forward to hosting you again soon for a more positive experience.

10/10 - 훌륭해요

Joseph

2022년 6월에 1박 숙박함

6/10 - 괜찮아요

fanny

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I asked for room service in the morning after two days that the room has not been cleaned. and the operator said yes, definitely there will be room service for that day, 6/7. but when we went out for site seeing and back at 5:00PM, room is untouched, I had to go to front desk many times to get the towels myself. I put all garbage and dirty towel in hallway, and someone picked those up in 10 minutes. I called the Marriott headquarter to complaint, and the so called supervisor just asked me to check with front desk. Front desk just said sorry and asked to compensate with some snacks in the mini market. We didn't take any of the stuffs from the mini market. I am about to give up, but next morning I see a woman seems like a manager, her name is Andrea, and I complained to her for the situation. And she listened and compensated me with 25,000 points as a gesture. I also developed rashes after I came home to the Bay area. I was wondering if the bed sheets are not clean. I really don't have a pleasant experience of staying there. We went there for a wedding party, and there are 5 groups of us renting the rooms. two suites and others are single rooms, but they booked separately.
2022년 6월에 5박 숙박함
답변 제공: Customer Service 님, 2022년 6월 16일
We appreciate the feedback, Fanny. We're happy you appreciated the service you received from Andrea. However, we're disappointed that your stay with us was less than ideal. We regret that our current services, cleanliness, and accommodations didn't meet your expectations. We'll address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 5박 숙박함
답변 제공: Customer Service 님, 2022년 6월 14일
Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Residence Inn Austin South! We hope you plan on staying with us again soon! We're looking forward to your next visit!

10/10 - 훌륭해요

Rosalio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was at central location from downtown to surrounding nature sites.
2022년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2022년 6월 11일
Thank you for the fantastic review, Rosalio! We're delighted your time at Residence Inn Austin South was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience! Please come see us again soon!

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, inside was great, only issue was the main parking lot was under renovation and was unusable.
2022년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2022년 5월 11일
Thank you for the great review, Robin! We're happy you had a such pleasant experience with us here at Residence Inn Austin South! However, we regret that our parking options didn't meet your expectations. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward. We look forward to hosting you again soon for an even better experience! Have a lovely day!

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for 5 nights. Everything was great! Staff were all super nice, friendly helpful. Free breakfast was great. Room was clean and spacious. Tons of room in the one bedroom suite!
2022년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2022년 4월 19일
Thank you for taking the time to leave this wonderful review, Jennifer! We're thrilled to know you enjoyed your stay at Residence Inn Austin South so much! We strive for excellence so we're pleased to hear you appreciated not only our team and cleanliness, but also our breakfast offerings and spacious rooms! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit!

4/10 - 별로예요

Lazaro

2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Dunia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, rooms, and breakfast with warm items and a really nice polite lady tending the little buffet. Very pleasant experience!!
2022년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2022년 3월 2일
Thanks for the great review, Dunia! It's wonderful you enjoyed your stay at Residence Inn Austin South so much! We strive for excellence so we're thrilled you appreciated not only our friendly staff and comfortable rooms but also our breakfast! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience! Have a fantastic day!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Stay Friendly Staff
The staff was professional and friendly going above and beyond the customer experience! Always a friendly greeting throughout the hotel by all staff! Breakfast was wonderful with so many options available. Rooms clean, bed sheets fresh and bathrooms sanitary. Thank you for the wonderful stay...until next time...
2021년 10월에 4박 숙박함
답변 제공: Customer Service 님, 2021년 10월 28일
Thanks for the wonderful review! We're thrilled you had such a fantastic stay at Residence Inn Austin South! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We truly appreciate your kind words about our team and our dining options. We strive for excellence and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!

10/10 - 훌륭해요

Alex

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cleanliness is next to godliness
This place was perfect for my business trip to Austin. Very clean, well managed. Staff was friendly and helpful. Room was well appointed and very quiet.
2021년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2021년 10월 24일
Thanks for sharing the excellent review with us, Alex! We're so glad that you had an exceptional experience at Residence Inn Austin South from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon! Thank you again for taking the time to leave your feedback!

8/10 - 좋아요

Frederick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good experience
2021년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2021년 10월 18일
Thank you for the 4-star rating, Frederick! It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Residence Inn Austin South. Thank you again for sharing!

8/10 - 좋아요

debra e

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 3박 숙박함

10/10 - 훌륭해요

Jeri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2021년 8월 12일
Thank you for the excellent rating, Jeri! We endeavor to go above and beyond to ensure our guests have a memorable experience at Residence Inn Austin South! We look forward to hosting you again soon. Have a fantastic day!

10/10 - 훌륭해요

Grady

2021년 6월에 2박 숙박함
답변 제공: Customer Service 님, 2021년 9월 17일
Thanks for sharing this perfect rating, Grady! We're thrilled to hear you enjoyed your stay at Residence Inn Austin South! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit! Have a beautiful day!

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 직원 및 서비스
?
2021년 6월에 1박 숙박함
답변 제공: Customer Service 님, 2021년 7월 5일
We appreciate your feedback. We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 - 훌륭해요

Coley

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Stay
It was a wonderful stay. The hotel was clean, spacious, and great service. It was located perfectly for all our activities. Thanks!
2021년 6월에 5박 숙박함
답변 제공: Customer Service 님, 2021년 6월 17일
Thank you for the outstanding review, Coley! We're delighted your experience at Residence Inn Austin South was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise our amazing and prime location lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Have a lovely day!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buen lugar para hospedarse en familia
2021년 6월에 5박 숙박함
답변 제공: Customer Service 님, 2021년 6월 16일
¡Gracias por la calificación sobresaliente! Estamos encantados de que su estadía en Residence Inn Austin South haya sido tan increíble. Buscamos la excelencia. Esperamos volver a recibirlo pronto para poder compartir otra experiencia fantástica con usted. ¡Que tengas un espléndido día!

10/10 - 훌륭해요

Wesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 12박 숙박함
답변 제공: Customer Service 님, 2021년 6월 12일
Thank you for the 10/10 rating, Wesley! It's excellent you enjoyed your time at Residence Inn Austin Southso much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon. Have a fantastic day!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 3월에 3박 숙박함

10/10 - 훌륭해요

Patrick

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 1박 숙박함

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 4박 숙박함

4/10 - 별로예요

GM 님, Austin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
NO coffee maker...Wow, a Marriot hotel without a coffee maker...kitchen, microwave, dishwasher but coffee nope. Strong smell of fragrance. No matter where you are in building you can hear freeway. Door entry cards do work nicely. Very cold room upon first entry, but hot would be worse. Heard neighbor above. Spend a bit more and dont be disappointed
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing room for price
Great room for a great price! Couldn’t have asked for a better experience
2020년 7월에 1박 숙박함

10/10 - 훌륭해요

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2020년 6월에 2박 숙박함
답변 제공: Kim G 님, 2020년 7월 23일
Thank you for rating your recent stay at our Inn!

10/10 - 훌륭해요

Blakely 님, Austin

단체 여행
좋아요: 청결 상태
I liked the full kitchen and friendly interactions with everyone who worked there.
2020년 6월에 1박 숙박함
답변 제공: Ceptember 님, 2020년 6월 22일
We're happy to hear you enjoyed our property and the staff that make it special. It was nice to have you and your friends before your tubing adventure, I hope you all enjoyed yourselves!

6/10 - 괜찮아요

Araka

가족 여행
좋아요: 청결 상태
would probably stay again
We arrived late and were told our two bedroom suite was unavailable even though we had paid for it. Apparently there were maintenance issues with the unit. The guy was nice but said he was told that at 3 when he got to work and I felt like if the hotel knew this they should have called me ASAP to let me know. I rented a suite because I have four children. They offered me two rooms down the hall from each other. So much for fun family night at hotel, we were split up. Besides that, it was pretty clean. The bed was not comfortable. They had decent muffins yogurt apples juice box and coffee for grab and go breakfast. The location was great.
2020년 6월에 1박 숙박함
답변 제공: Ceptember 님, 2020년 6월 22일
I'm sorry to hear about the mix up with the availability for a two bedroom suite on the evening of your arrival. I have shared this information with our engineering team so they can ensure rooms are quickly turned back over for guest use. I'm glad to hear that you otherwise enjoyed your stay and I wish you safe travels out there!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
2020년 6월에 2박 숙박함
답변 제공: Ceptember 님, 2020년 6월 22일
Thank you for taking the time to leave your review!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I loved the room but hated that corona virus ruin the availability to have a breakfast.
2020년 5월에 3박 숙박함
답변 제공: Ceptember 님, 2020년 6월 22일
I'm glad to hear our spacious suites made your stay more comfortable. We are excited to get back to serving a normal hot breakfast as soon as possible in a manner that maintains the safety of our guests and associates. Hopefully we can welcome you back in the future when operations are a bit more normal!

8/10 - 좋아요

David

가족 여행
좋아요: 직원 및 서비스
Not great, nothing to avoid
Check-in was excellent, the gentleman there was welcoming, professional, informative. The mattresses in room 110 were not good quality, they felt like an air mattress, but there were no controls to increase or decrease the amount of air pressure in the mattress to allow comfort
2020년 3월에 1박 숙박함

6/10 - 괜찮아요

James

가족 여행
Not to Residence Inn standard.
I book Residence Inn when traveling with family, this time I was a little disappointed. The place is being neglected abd needs better maintanance. The room we got was located on the last, worst corner of the first floor property. Windows were facing straight into all AC units, the breakfast was poor and the AC very noise. We stayed one night after all. Thanks
2020년 2월에 1박 숙박함

8/10 - 좋아요

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출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty clean for an older hotel. The breakfast was good. Great location
2020년 2월에 1박 숙박함

8/10 - 좋아요

Karla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함