야외 수영장

머큐어 그랜드 호텔 시프 여행 후기

4 out of 5
머큐어 그랜드 호텔 시프
Road 2827, Po Box 18084, Manama

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 164개 이용 후기 중 70개" "
평점 8 - 좋아요. 164개 이용 후기 중 57개" "
평점 6 - 괜찮아요. 164개 이용 후기 중 19개" "
평점 4 - 별로예요. 164개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 164개 이용 후기 중 9개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Jassem

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The smill of the lobby and the coradors are really bad. Limited plugs and not Gulf standards Unavailability of towels and when provided it was dirty damaged as if it s used Entering room without permission Remote control for TV was not available Praying rug was not available Slippers were not available Floors were sticky Some windows cannot be closed The only good things I can say are the room was big and the bill boys were fantastic
2024년 2월에 2박 숙박함
답변 제공: Khalifa Mohamed 님, 2024년 3월 29일
Dear Mr. Jassem,Thank you for taking the time to tell us about your experience at Mercure Grand Seef Hotel ! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Seef , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalifa Mohamed Front Office Manager

10/10 - 훌륭해요

Mudassir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable and homely feel. Restaurant at bottom floor was great as well
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Mohammed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are very very nice specially the Manager & if I’ll visit again Bahrain I will recommend this Hotel
2023년 12월에 1박 숙박함
답변 제공: Khalifa Mohamed 님, 2023년 12월 19일
Dear guest , We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

10/10 - 훌륭해요

nassir

2023년 11월에 1박 숙박함
답변 제공: Khalifa Mohamed 님, 2023년 12월 19일
Dear guest, We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

8/10 - 좋아요

Waleed

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a nice stay
It was fine, however there is a change in hotel management and in pst the service use to be better than current management
2023년 5월에 5박 숙박함
답변 제공: Mohamad Qotb Duty manager 님, 2023년 5월 25일
Dear Mr.Waleed Thank you for your feedback , it is always pleasure to receive a positive feedback from our beloved guests , we will make sure to share your valuable opinion with the teamwe wish to see you another time soon .

10/10 - 훌륭해요

Hanadi

2023년 2월에 2박 숙박함
답변 제공: Mohamad 님, 2023년 4월 25일
Dear Ms. Hanadi, We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

4/10 - 별로예요

JUAN MOISES

2022년 12월에 6박 숙박함

6/10 - 괜찮아요

Fahad

좋아요: 청결 상태, 객실의 편안함
It is ok
It was ok , the room size is big but I have to remind them every day to clean the room
2022년 12월에 4박 숙박함
답변 제공: Khalifa Mohamad 님, 2022년 12월 30일
Dear Mr.Fahad, بعد التحیة نشكركم على إيجاد الوقت لتخبرنا عن تجربتكم فى فندقنا ميركيور جراند السيف. نحن نأسف أن تجربتكم لم تحظى التوقعات الخاصة بكم. لكننا نود أن نفیدكم بأننا نسعى جاھدين لتوفیر خدمة ممیزة لكل ضیف وبالتالى ملاحظتكم مھمة جدا لنا. من ھنا نود أن نعلمكم بأننا نتخذ كافة التدابیر المناسبة لمعالجة المشاكل، بل محاولة منعھا قبل حدوثھا نحن نقدر إھتمامكم و نطلب من سیادتكم اتاحتنا فرصة أخرى لكى نقدم لكم خدمة أحسن فى المستقبل القريب مع خالص الشكر و التقدير -- خليفه محمد مدير المكاتب الاماميه

8/10 - 좋아요

hanadi 님, Dollard Des ormeaux

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mercure Hotel is a very good hotel, clean,room is big ,friendly stuff specially the concierge .the location of the hotel is very convenient because it's in the middle of the two big mall of Bahrain ( seef mall and city center). There's only one negative thing they don't have shampoo and conditioner even they mention it in the room amenities but they have body lotion. I had to go and buy shampoo and conditioner. Definitely im coming back i really enjoyed my stayed there.
2022년 9월에 2박 숙박함
답변 제공: Khalifa Mohamed Front Office Manager 님, 2022년 10월 11일
Dear hanadi , We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

10/10 - 훌륭해요

khaled

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 2박 숙박함
답변 제공: Mercure Team 님, 2022년 8월 17일
Dear Valued Guest, Thank you for your comments Looking forward to see you soon. Best Regards

10/10 - 훌륭해요

abdullah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Khalifa Mohamed 님, 2022년 6월 21일
Dear Mr. Abdullah, We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

8/10 - 좋아요

Assem

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Hotel is not so bad, not cheap though. But the staff isn’t keeping up. Room service never answered. Reception isn’t always available. Parking is very very bad (small, and hard to reach the entrance).
2022년 5월에 2박 숙박함
답변 제공: Khalifa Mohamed 님, 2022년 5월 9일
Dear Mr. Assem, Thank you for taking the time to tell us about your experience at Mercure Grand Seef Hotel ! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Seef , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalifa Mohamed Front Office Manager

8/10 - 좋아요

munerah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
افضل تشيك ان مر علي سريع جدا باجراءات الدخول والخروج الفندق موقعه جميل جدا وقريب من مجمع السيف والعالي والمطاعم ونظيف لكن اثاثه الوانه غامقه
2022년 3월에 1박 숙박함
답변 제공: خليفه محمد 님, 2022년 4월 4일
السیده منيره بعد التحیة نشكركم على إيجاد الوقت للإجابة على ھذة الإستمارة. نحن نقدر كثیرا تعلیقاتكم الإجابیة حول اقامتكم في فندق ميركيور جراند السيف لقد قمت بمشاركة تعلیقاتكم مع فريق العمل لیكونوا على دراية بمشاركتھم في إرضائكم وكونھم عند حسن توقعاتكم. إن التقییم الإيجابي من عملاءنا يعتبر أفضل مكافئة لنا- شكرا نحن نتطلع للترحیب بكم مرة أخرى في فندق ميركيور جراند السيف مع خالص الشكر و التقدير -- --- خليفه محمد مدير المكاتب الاماميه

8/10 - 좋아요

nassir

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Shooing trip with the family
Perfect Location walking distance to seff and AlAli malls and 5 min drive to city center mall 15 min to MODA mall and the Avenues Friendly staff Water gas smell is now better than before Sofabed is not comfortable Some maintenance is needed There is a kitchen but not equipped.
2022년 3월에 3박 숙박함
답변 제공: Khalifa Mohamed 님, 2022년 3월 24일
Dear Mr. Nassir, We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

8/10 - 좋아요

SALEH

가족 여행
별로예요: 청결 상태
الفندق يحتاج للتجديد
الفندق جيد ولكن قديم ويحتاج للتجديد الموقع ممتاز .. الاستقبال رائع
2022년 3월에 1박 숙박함
답변 제공: خليفه محمد 님, 2022년 3월 24일
السید صلاح بعد التحیة نشكركم على إيجاد الوقت للإجابة على ھذة الإستمارة. نحن نقدر كثیرا تعلیقاتكم الإجابیة حول اقامتكم في فندق ميركيور جراند السيف لقد قمت بمشاركة تعلیقاتكم مع فريق العمل لیكونوا على دراية بمشاركتھم في إرضائكم وكونھم عند حسن توقعاتكم. إن التقییم الإيجابي من عملاءنا يعتبر أفضل مكافئة لنا- شكرا نحن نتطلع للترحیب بكم مرة أخرى في فندق ميركيور جراند السيف مع خالص الشكر و التقدير -- --- خليفه محمد مدير المكاتب الاماميه

8/10 - 좋아요

Jennifer Lynne

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very spacious and lovely. The front desk staff very nice and helpful.
2022년 2월에 3박 숙박함
답변 제공: Khalifa Mohamed 님, 2022년 3월 8일
Dear Ms. Jennifer , We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

10/10 - 훌륭해요

Murad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
قريب من السيف
تجربة جميله
2022년 1월에 1박 숙박함
답변 제공: خليفه محمد 님, 2022년 1월 25일
السید مراد بعد التحیة نشكركم على إيجاد الوقت للإجابة على ھذة الإستمارة. نحن نقدر كثیرا تعلیقاتكم الإجابیة حول اقامتكم في فندق ميركيور جراند السيف لقد قمت بمشاركة تعلیقاتكم مع فريق العمل لیكونوا على دراية بمشاركتھم في إرضائكم وكونھم عند حسن توقعاتكم. إن التقییم الإيجابي من عملاءنا يعتبر أفضل مكافئة لنا- شكرا نحن نتطلع للترحیب بكم مرة أخرى في فندق ميركيور جراند السيف مع خالص الشكر و التقدير -- --- خليفه محمد مدير المكاتب الاماميه

10/10 - 훌륭해요

Hassan

2021년 12월에 3박 숙박함
답변 제공: Mercure Team 님, 2022년 1월 16일
Dear Mr Hassan, Greetings, we thank you for your review and looking forward to welcome you again soon. Best Regards

8/10 - 좋아요

Ahmad 님, Sura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 12월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok for a one night stay
Not the best, but ajove average cleanliness and friendly staff. Weirdest thing was no lights in the room, just table lamps. Very simly lit room and living area.
2021년 12월에 1박 숙박함
답변 제공: Khalifa Mohamed 님, 2021년 12월 18일
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Seef - All Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 - 훌륭해요

Waleed

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Stay
The hotel was nice, the room was large and coozy, the area is near to everything
2021년 11월에 2박 숙박함
답변 제공: Khalifa Mohamed 님, 2021년 11월 11일
Dear Mr. Waleed , We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalifa Mohamed Front Office Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DREADFUL AND IRRESPONSIBLE
Dreadful bar and entertainment unless you are a 'local'. Do not visit as a single female. No free fruit platters can apologise for the poor behaviour i observed. Hotel should be ashamed for tolerating such irresponsible actions.
2021년 9월에 2박 숙박함
답변 제공: Khalifa Mohamed 님, 2021년 10월 5일
Dear Valued Guest , Thank you for taking the time to tell us about your experience at Mercure Grand Seef Hotel ! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Seef , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 - 괜찮아요

Mohammed

좋아요: 직원 및 서비스
별로예요: 청결 상태
يحتاج الى تجديد من ناحية الاثاث
2021년 9월에 3박 숙박함
답변 제공: خليفه محمد 님, 2021년 10월 5일
السید محمد بعد التحیة نشكركم على إيجاد الوقت لتخبرنا عن تجربتكم فى فندقنا ميركيور جراند السيف. نحن نأسف أن تجربتكم لم تحظى التوقعات الخاصة بكم. لكننا نود أن نفیدكم بأننا نسعى جاھدين لتوفیر خدمة ممیزة لكل ضیف وبالتالى ملاحظتكم مھمة جدا لنا. من ھنا نود أن نعلمكم بأننا نتخذ كافة التدابیر المناسبة لمعالجة المشاكل، بل محاولة منعھا قبل حدوثھا نحن نقدر إھتمامكم و نطلب من سیادتكم اتاحتنا فرصة أخرى لكى نقدم لكم خدمة أحسن فى المستقبل القريب مع خالص الشكر و التقدير -- خليفه محمد مدير المكاتب الاماميه

10/10 - 훌륭해요

abdulrahman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
فندق هادئ وعائلي
فندق مناسب للعائلات
2021년 9월에 1박 숙박함
답변 제공: فريق عمل فندق ميركيور 님, 2021년 9월 19일
السید عبدالرحمن بعد التحیة نشكركم على إيجاد الوقت للإجابة على ھذة الإستمارة. نحن نقدر كثیرا تعلیقاتكم الإجابیة حول اقامتكم في فندق ميركيور جراند السيف لقد قمت بمشاركة تعلیقاتكم مع فريق العمل لیكونوا على دراية بمشاركتھم في إرضائكم وكونھم عند حسن توقعاتكم. إن التقییم الإيجابي من عملاءنا يعتبر أفضل مكافئة لنا- شكرا نحن نتطلع للترحیب بكم مرة أخرى في فندق ميركيور جراند السيف مع خالص الشكر و التقدير

8/10 - 좋아요

GHAITH AL RHMAN

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Everything was OK
2021년 9월에 1박 숙박함
답변 제공: Mercure Team 님, 2021년 9월 19일
Dear Mr.Ghaith, We very much appreciate your comments regarding your stay at Mercure Grand Seef Hotel ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 5월에 14박 숙박함
답변 제공: Mercure Team 님, 2021년 6월 16일
Dear Valued Guest. Thank you for your review and looking forward to welcome you again

6/10 - 괜찮아요

V V Satyanarayana

2021년 1월에 2박 숙박함
답변 제공: Mercure Team 님, 2021년 1월 21일
Dear Valued Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

8/10 - 좋아요

Aref

2020년 9월에 1박 숙박함
답변 제공: Mercure Team 님, 2020년 11월 1일
Dear Mr Aref, Greetings from Mercure Grand Hotel Seef Bahrain, Thank you for your review and will share it with our hotel Staff. Best Reagrs

10/10 - 훌륭해요

KARIM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 2박 숙박함

6/10 - 괜찮아요

Aisha

가족 여행
별로예요: 직원 및 서비스
Several time we come to Mercure and has been same issue no change of the badness check in and lots of delay with poor management.
2020년 1월에 1박 숙박함
답변 제공: Ehab Mustafa (Front office manager) 님, 2020년 2월 5일
Dear Ms. Aisha, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards.

10/10 - 훌륭해요

Ali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
fantastic hotel near Malls
Great buffet dinner and breakfast, nice staff, clean spacious rooms.
2020년 1월에 1박 숙박함
답변 제공: Mercure Team 님, 2020년 1월 13일
Dear Mr. Ali, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Seef - All Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.

8/10 - 좋아요

Saad

2019년 12월에 1박 숙박함
답변 제공: Mercure Team 님, 2020년 2월 5일
Dear Mr. Saad, We very much appreciate your score regarding your stay at the Mercure Grand Hotel Seef - All Suites. We hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 - 좋아요

Christian

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
my room was not very clean
2019년 11월에 6박 숙박함
답변 제공: Ehab Mustafa 님, 2019년 11월 30일
Dear Mr. Christian Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards Ehab Mustafa

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
first and last time
Food was very bad, main restaurant had a filthy smell. I had food poisoning 1 hour after dinner.
2019년 11월에 1박 숙박함
답변 제공: Mercure Team 님, 2019년 11월 17일
Dear Sir/Madam, Thanks for taking the time to share your feedback regards your recent stay experience with us and it was a pleasure meeting you upon departure and listening to your valued comments, as i have assured you all your comments has been taken into our consideration and addressed to concerned department head for improvement and taking the right action. Once again thank you and thanks for choosing Mercure grand hotel al seef

10/10 - 훌륭해요

Ahmad 님, Kuwait

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked very much the location , visible , it’s accessibility plenty of parking locations adjacent to 2 malls and many restaurants in one of the most modern location in Bahrain . It’s rooms are suite style , very spacious and not too crowded
2019년 9월에 2박 숙박함
답변 제공: Mercure Team 님, 2019년 10월 1일
Dear Mr. Ahmed, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Seef - All Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 - 괜찮아요

Hussain

좋아요: 직원 및 서비스
별로예요: 청결 상태
Need improvement
The furniture is old and new renovations as well as the bathroom Room service is not up to level I used to have before Location is best near to Seef mall and other local facilities
2019년 6월에 2박 숙박함
답변 제공: Mercure Team 님, 2019년 8월 13일
Dear Mr. Hussain, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best Regards

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 2박 숙박함
답변 제공: Mercure Team 님, 2019년 8월 13일
Dear Valued Guest, We very much appreciate your feedback regarding your stay at the Mercure Grand Hotel Seef - All Suites. It is always a pleasure to receive positive feedback. Sincerely,

8/10 - 좋아요

Ibraheem

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 7월에 3박 숙박함
답변 제공: Mercure Team 님, 2019년 7월 16일
Dear Mr Ibraheem, Greetings, Thank you for rating our hotel and looking forward to welcome you again. Best Regards

8/10 - 좋아요

Bader

좋아요: 청결 상태, 직원 및 서비스
فندق جميل وموقعه ممتاز ولكن يعيبه عدم وجود عوازل بين الغرف يسمع الاصوات في الغرف المجاوره بكل وضوح والبركة غير مغطاه وصغيره
2019년 6월에 2박 숙박함

10/10 - 훌륭해요

ali 님, Qatif

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the hotel as it is close to 3 malls as well as restaurants. It is good for families however they have limited & tight parking lot.
2019년 6월에 2박 숙박함
답변 제공: Ahmed Abdelraheem 님, 2019년 6월 25일
Dear Mr Ali, Thank you for choosing Mercure Grand Seef Hotel, and we appreciate taking the time share your experience, we are glad that you have enjoyed your stay and looking forward to welcome you soon again. Sincerely yours

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
The property looks nice from outside and inside on the ground floor. Its close to major shopping malls in Manama. The staff is polite and helpful. However, it is disappointing when you stay in it for a few days: First, cleanliness is a problem, a patch on the lounge desk pad and the lounge pillow as well as dirty floor, they need a cleaning supervisor who goes over the cleaning process and makes sure everything is up to the Mercure standards as I stayed in Mercure hotels in other countries, its very different. Second, I had a leaky water boiling pot (luckily I wasn't electrocuted), the staff managed to change it. Third, the fridge was freezing all the time which ruined the food I bought despite multiple attempts of the staff to fix it. My advice to the managers of this property is look around and find out how hotels at the same level are being managed and cleaned in neighbouring countries (or even the same country).
2019년 6월에 4박 숙박함
답변 제공: Ahmed Abdelraheem 님, 2019년 6월 25일
Dear Sir/Madam, Thank You for Choosing Mercure Grand Hotel Seef during your recent visit to Bahrain , we highly appreciate your efforts to share your feedback. I do assure you that we have taken in considerations your comments to enhance your Accommodation experience in coming future. Sincerely yours

10/10 - 훌륭해요

yasser

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
راقي ونظيف
جميلة
2019년 6월에 4박 숙박함
답변 제공: Mohammad Mriesh 님, 2019년 6월 22일
Dear Yasser, Thank you for your time sharing your experience at Mercure Grand Hotel Seef looking forward to welcome you soon

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very ideal location for singles, families, and friends. Next to the main malls and restaurants.
2019년 5월에 3박 숙박함
답변 제공: Ahmed Abdelraheem 님, 2019년 5월 21일
Dear Sir/Madam, Greetings, Thank you for choosing Mercure Grand Seef Hotel, and we appreciate taking the time share your experience, we are glad that you have enjoyed your stay and looking forward to welcome you soon again. Sincerely yours

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed in this hotel 8 years ago and it has gone downhill considerably. Check in took over a half hour.- and then it took another 30 minutes for them to bring our bags (they brought the wrong ones) We asked for 2 big bottles of water, they brought small ones.. the floors in the rooms are sticky and there is an overbearing odor of cheap air freshener covering up a stale smell.
2019년 4월에 1박 숙박함
답변 제공: Ahmed Abdelraheem 님, 2019년 4월 30일
Dear Sir/Madam, Thank You for Choosing Mercure Grand Hotel Seef during your recent visit to Bahrain , we highly appreciate your efforts to share your feedback. I do assure you that we have taken in considerations your comments to enhance your Accommodation experience in coming future. Sincerely yours

6/10 - 괜찮아요

실제 이용하신 고객

2019년 4월에 2박 숙박함
답변 제공: Mercure Team 님, 2019년 4월 30일
Dear Sir/Madam, Thank You for Choosing Mercure Grand Hotel Seef during your recent visit to Bahrain , we highly appreciate your efforts to share your feedback. I do assure you that we have taken in considerations your comments to enhance your Accommodation experience in coming future. Sincerely yours

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always book the 2 bedroom suite when I go with my family. Reasonable prices, clean, and very close to almost everything.
2019년 4월에 1박 숙박함
답변 제공: Mercure Team 님, 2019년 4월 25일
Dear valued guest, Greetings, Thank you for your feedback and we will share it with our staff. Best Regards

10/10 - 훌륭해요

Abdlaziz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Mercure Team 님, 2019년 4월 25일
Dear valued guest, Greetings, Thank you for your feedback and we will share it with our staff. Best Regards

10/10 - 훌륭해요

Saad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
رائع جداً
كنت اكثر من رائعه وتمت ترقية الجناح وكرم ضيافه وحاب اشكر الاخوان والاخوات في الاستقبال كانوا ودودين وطيبين ومتعاونين والجناح رائع والفندق قريب من المولات سير على الاقدام
2019년 3월에 1박 숙박함
답변 제공: Mercure Team 님, 2019년 3월 13일
السلام عليكم ورحمة الله أستاذ سعد تحية طيبة وبعد نشكر لكم مشاركتنا تعليقك وسوف نقوم بمشاركة التعليق مع جميع عاملين الفندق تفضلوا بقبول وافر الإحترام

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
رائع وجميل
جميل ورائع ومتكامل الخدمات
2018년 12월에 1박 숙박함
답변 제공: Ahmed 님, 2019년 1월 18일
Dear Sir, Thank you very much for your positive comment and looking forward to welcome you again. Best Regards

10/10 - 훌륭해요

SATISH

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for money
Everything was good about this hotel except service.
2018년 12월에 3박 숙박함
답변 제공: Ahme 님, 2019년 1월 18일
Dear Sir, Thank you very much for your comment and looking forward again to welcome you. Best Regards