책상, 노트북 작업 공간, 무료 유아용 침대, 간이 침대

레드 루프 인 베이커스필드 여행 후기

2 out of 5
레드 루프 인 베이커스필드
889 Oak Street, Bakersfield, CA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 252개" "
평점 8 - 좋아요. 1002개 이용 후기 중 334개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 179개" "
평점 4 - 별로예요. 1002개 이용 후기 중 114개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 123개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

jaehwan

좋아요: 숙박 시설 상태 및 시설
2017년 6월에 1박 숙박함

8/10 - 좋아요

scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine.
2024년 2월에 1박 숙박함
답변 제공: Samantha Rediresponse Specialist 님, 2024년 3월 4일
Thank you for your review, Scott. The staff at the Red Roof Inn Bakersfield and I were so glad we earned your 4/5 score following your stay. I am also happy to hear that everything was fine during your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,Red Roof Management

2/10 - 너무 별로예요

Kevin

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Office attendent was helpful but manager was not on the same page
2024년 2월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 2월 24일
Dear Kevin,Thank you for taking the time to tell us about your experience at the RED ROOF INN BAKERSFIELD. It's great to hear that you found our office attendant to be helpful. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had with the manager. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 2월 23일
Hello Thomas, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BAKERSFIELD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 - 좋아요

Anthony

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 2월 22일
Hello Anthony,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BAKERSFIELD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 - 괜찮아요

Agustin

연인과의 여행
You can hear most of the cars that passed by and the people that is outside walking or talking all trough the night
2024년 2월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 2월 19일
Dear Agustin,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN BAKERSFIELD. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the noise disturbance. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

2/10 - 너무 별로예요

Hope

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very very loud. Next door neighbor had cars coming and going. Felt very unsafe. Will NEVER go there again. Every time the upstairs people moved the floor board creaked, sounded like they were gonna crash through the ceiiing. Mold in the bathroom showers area.
2024년 2월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 2월 19일
Dear Hope,Thank you for taking the time to tell us about your experience at the RED ROOF INN BAKERSFIELD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the noise disturbance, the situation you mentioned regarding the floor and the other issues highlighted which hindered your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

10/10 - 훌륭해요

Jaskaran

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 2월 4일
Dear Jaskaran,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BAKERSFIELD. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

8/10 - 좋아요

Rosalind

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Uuwguhyjytu I
2024년 1월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 2월 3일
Hello Rosalind,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BAKERSFIELD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 - 괜찮아요

BEN

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a motel. Room was dirty checked in late was told they were sold out and i couldnt move rooms floors were sticky. Furniture is worn shower water lukewarm. Using the night window during the day what a joke. I would not waste your time staying here and i wont be back
2024년 1월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 1월 23일
Thank you for taking a moment to leave a review, Ben. The staff and I at the RED ROOF INN BAKERSFIELD appreciate your 3/5 score. However, you indicated that the cleanliness of your room, the upkeep of the furniture, and the other issues mentioned hindered your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. Thank you again for sharing your concerns. We wish you all the best in your future travels.Sincerely, Red Roof Management

10/10 - 훌륭해요

John 님, Ashland

좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 1월 11일
Thank you for sharing your 5/5 rating with us, John. Our staff at the Red Roof Inn Bakersfield was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

10/10 - 훌륭해요

Ryan

2024년 1월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 1월 11일
Hello Ryan, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Bakersfield and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

8/10 - 좋아요

Issis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 10월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 1월 11일
Hello Issis, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Bakersfield and I appreciate your 4/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, very nice staff, easy to reach from freeway, quiet.
2023년 12월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 3일
Dear Douglas,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN BAKERSFIELD. It’s great to hear that you found of our property to be clean, conveniently located and tranquil in addition to our staff being very hospitable. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 12월 24일
Thank you for sharing your 5/5 rating with us, Mike. Our staff at the Red Roof Inn Bakersfield was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

10/10 - 훌륭해요

Toni

반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Front office person was friendly. Room is clean. Motel is pet friendly.
2023년 12월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 12월 18일
Thank you for taking the time to write about experience at the RED ROOF INN BAKERSFIELD. Toni, I am thrilled to read that you had a great encounter with us and we truly appreciate your kind remarks about our friendly front desk staff, your clean room, and you were pleased with our pet-friendly policy. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Toni, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean stay at an affordable price! Sincerely, Red Roof Management

10/10 - 훌륭해요

Mourilio

2023년 12월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 3일
Hello Mourilio, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BAKERSFIELD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Francisco

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks
Very good nice hotel
2023년 12월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 12월 9일
Thank you for taking a moment to leave a review, Francisco. The staff and I at the Red Roof Inn Bakersfield appreciate your 10/10 score following your stay. I am happy that you found our hotel to be very nice. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 - 좋아요

Ruben

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The room was found as described. Clean and staff were polite.
2023년 11월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 12월 8일
Dear Ruben,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN BAKERSFIELD. It’s great to hear that you found our property/rooms to be clean in addition to our staff being very polite/hospitable. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great lower price option
Impressed with the quality vs the price! There was some lipstick on one of the towels, which made me nervous about how clean the sheets and towels were, but other than that it was a great spot to crash for the night.
2023년 12월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 12월 8일
Dear Valued Guest,Thank you for taking a moment to leave a review. The staff and I at the Red Roof Inn Bakersfield appreciate your 10/10 score following your stay. I am happy that you were impressed with the quality of our hotel. However, you stated that the lipstick stain on the towels dampened your experience, which was saddening to read. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

10/10 - 훌륭해요

Vicky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again and did a week later on way home
Room was clean and neat. Everything needed was available
2023년 12월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 12월 6일
We are thrilled to have earned your business and your perfect scoring. Vicky, here at Red Roof we gear towards providing superior service at the best value and it was a joy to learn your room was clean and neat and had everything you needed. The staff and I at the RED ROOF INN BAKERSFIELD truly appreciate you feedback as it promotes our continuous growth and improvement.Thank you again for your kind words Vicky.Sincerely,Red Roof Management

10/10 - 훌륭해요

Angel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 12월 5일
Thank you for taking a moment to leave a review, Angel. The staff and I at the Red Roof Inn Bakersfield appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

4/10 - 별로예요

Scott

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I woke up with bed bug bites, something I’ve been dreading for years. I wanted to speak with the receptionist but when I checked out, there was no one there. I’d like to see about getting a refund.
2023년 12월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 12월 5일
Thank you for taking a moment to leave a review, Scott. The staff and I at the Red Roof Inn Bakersfield were disappointed to see your 2/5 score following your stay. You indicated that the pest you reported hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. In regard to a refund, please contact your booking source directly to be best assisted.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management

6/10 - 괜찮아요

Donna E

연인과의 여행
좋아요: 직원 및 서비스
Very basic. No coffee pot in room. Smoke alarm went off after both of us showered. I thought it could be nicer for price. Bedspreads both had stains. Both front desk clerks were helpful and nice. I messed up date and clerk helped fix the situation.
2023년 11월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 30일
Thank you for taking a moment to leave a review, Donna. The staff and I at the Red Roof Inn Bakersfield appreciate your 3/5 score following your stay. I am happy that you found our front desk clerks to be helpful and nice. However, you stated that the lack of a coffee pot in your room, the stains mentioned and the other listed issues hindered your stay. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Oscar

2023년 11월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 12월 17일
Hello Oscar, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BAKERSFIELD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Greay place, close to the freeway, clean, comfortable and the staff was very accommodating.
2023년 11월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 11월 20일
Hi William,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Bakersfield with us. It was so rewarding to see that we earned your perfect score with our close proximity to the freeway and our accommodating staff. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us. Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Gaynor

별로예요: 숙박 시설 상태 및 시설
Nothing like picture....run down
2023년 11월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 11월 21일
Hello Gaynor,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN BAKERSFIELD. We appreciate your 3/5 rating. I'm sorry that the appearance of your property wasn't to your liking. Please know that Red Roof does value your business and will take your comments into consideration so that we may improve our quality.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

2/10 - 너무 별로예요

Kimberly

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nothing
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Estreyita

2023년 11월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 12월 9일
Thank you for taking a moment to leave a review, Estreyita. The staff and I at the Red Roof Inn Bakersfield appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,Red Roof Management

4/10 - 별로예요

shazia

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 11월 14일
Hello Shazia,Your review of the Red Roof Inn Bakersfield was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 4/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Dorothy D

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2023년 11월 11일
Thank you, Dorothy, for taking a moment to complete our survey. The staff at the Red Roof Inn Bakersfield and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Salvador

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Washers do not wash dryers, do not dry insect inside the room. Water leaks from the restroom outside. All my clothes my wet , laundry mat, said it with water, horrible.
2023년 10월에 5박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 11월 7일
Dear Salvador,I appreciate you sharing your feedback following your stay at the RED ROOF INN BAKERSFIELD. I was saddened to read that your stay fell short of your expectations due to the insects in the room, issues with the dryer and all other concerns you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Brittany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Customer service was great and rooms looked just like the pictures which most hotels don’t. Super quiet loved it I highly recommend this hotel for sure
2023년 10월에 2박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 11월 4일
Dear Brittany,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BAKERSFIELD. It's great to see you enjoyed your stay, resulting in a 10/10 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding the great customer service you had, the quietness and all positives you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.We hope to continue to provide great experiences for you. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,LaTundeRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

Sylvia

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The bedsheets and the room were clean. But other than that the service was poor. No breakfast, no in-room coffee, no tissues, no soap bars or shampoo bottles, just dispensers that you had to push several times to get a drop of soap. Definitely not the usual red roof quality!
2023년 10월에 1박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 11월 4일
Dear Sylvia,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN BAKERSFIELD. We value you as our guest and welcome your 3/5 score. At Red Roof it's good to know that you were pleased with the cleanliness of the room and bedsheets. However, you mentioned that you were unsatisfied with having no coffee, limited toiletries and all other concerns you mentioned. These will be taken into consideration to improve guest stay with us. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Jacqueline

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Saw some roaches from the restroom to the room
2023년 10월에 2박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 11월 4일
Dear Jacqueline,I appreciate you sharing your feedback following your stay at the RED ROOF INN BAKERSFIELD. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,LaTundeRed Roof Management

10/10 - 훌륭해요

Irina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice peoples in accommodation
2023년 10월에 1박 숙박함
답변 제공: Devorine Red Roof Management 님, 2023년 11월 3일
I appreciate your comments regarding your recent stay at the Red Roof Inn Bakersfield, Irina. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

james

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Devorine Red Roof Management 님, 2023년 10월 28일
Thank you for rating your recent stay at Red Roof Inn Bakersfield, James. Red Roof values you as our guest and welcome your 4/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Alfred

2023년 10월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 11월 20일
I appreciate the time that you took to share your sentiments with us, Alfred. Our team at the Red Roof Inn Bakersfield appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Devorine Red Roof Management 님, 2023년 10월 28일
Thank you for taking a moment to positively rate your experience, George. The staff at the Red Roof Inn Bakersfield and I appreciate your 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Denise

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Devorine Red Roof Management 님, 2023년 10월 25일
Thank you for taking a moment to rate your experience, Denise. The staff at the Red Roof Inn Bakersfield and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

Evelyn

좋아요: 청결 상태, 직원 및 서비스
The shower head in rm# 122 was horrible. Other then that i had a great stay.
2023년 10월에 1박 숙박함
답변 제공: Devorine Red Roof Management 님, 2023년 10월 25일
Hi Evelyn,Thank you for your review. I am happy to read your remarks about you having a great stay. However, I am very sorry that you had some concerns with the showerhead in the room. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be taken into consideration and your room will be reviewed.Thank you for choosing Red Roof Inn Bakersfield. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Alva

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient
2023년 10월에 3박 숙박함
답변 제공: Devorine Red Roof Management 님, 2023년 10월 25일
I appreciate your comments regarding your recent stay at the Red Roof Inn Bakersfield, Alva. I am thrilled that our property was very convenient for you. Feedback from our Red Roof guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Lyndall

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Devorine Red Roof Management 님, 2023년 10월 23일
Thank you for rating your recent stay, Lyndall. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Bakersfield. We hope we have the opportunity to see you again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Christian 님, Banning

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old vomit smell, stains on bed cover sheets, unfinished construction room.
2023년 10월에 2박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 10월 18일
Dear Christian,Thank you for taking the time to tell us about your experience at the RED ROOF INN BAKERSFIELD. I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as unpleasant odors, unfinished construction among other concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

8/10 - 좋아요

Jeanette and Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very nice and helpful
2023년 10월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 10월 17일
Dear Jeanette,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BAKERSFIELD. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding Redroof nice, helpful staff. We aim to satisfy our guest with superior customer service and your feedback is appreciated. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 - 좋아요

Diep

2023년 10월에 5박 숙박함
답변 제공: Devorine Red Roof Management 님, 2023년 11월 5일
Thank you for taking a moment to rate your experience, Diep. The staff at the Red Roof Inn & Suites Vineland - Buena and I appreciate your 4/5 score following your stay. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

Jesus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good quick service
2023년 10월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 10월 9일
Dear Jesus,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BAKERSFIELD. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding Redroof fast service. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 - 좋아요

Raul

2023년 10월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 10월 5일
Hello Raul, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BAKERSFIELD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 - 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 10월 3일
Hello Jennifer, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BAKERSFIELD and I are saddened to see your 2/5 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again, I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 - 별로예요

miguel

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They didnt have the coffee and we were 4 and only 1 towel also it was past 10pm and people drinking above us not letting my wife or kids sleep. Phone was disconnected to even try to call receptionist had to use my cell..
2023년 9월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 10월 1일
Dear Miguel,Thank you for your review following your stay at Red Roof Inn Bakersfield. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the lack of coffee, insufficient towels and the other listed issues hindered your stay, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist