로비

수퍼 8 바이 윈덤 베이커스필드/센트럴 여행 후기

2 out of 5

이용 후기

6.4
평점 10 - 훌륭해요. 675개 이용 후기 중 119개" "
평점 8 - 좋아요. 675개 이용 후기 중 199개" "
평점 6 - 괜찮아요. 675개 이용 후기 중 155개" "
평점 4 - 별로예요. 675개 이용 후기 중 94개" "
평점 2 - 너무 별로예요. 675개 이용 후기 중 108개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: J. Maner General Manager 님, 2019년 2월 11일
Thank you for taking the time to review your recent stay. We hope that the next time you are in the Bakersfield area, you will allow us the opportunity to earn your "10" Safe Travels

10/10 - 훌륭해요

Jeramy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 1일
Hello Jeramy, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

8/10 - 좋아요

Stefan

연인과의 여행
좋아요: 청결 상태
War ok, Frühstück war Toast, Kaffee, Cornflakes, Für den Preis ok
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 27일
Hello Stefan, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 19일
Hello Mark, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 - 괜찮아요

Emily

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
A lot of homeless, hanging around the property late at night.Maybe hire a security guard.Front desk very courteous and Helpful.
2024년 3월에 5박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 16일
Hello Emily, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was able to get a decent room at a great price on such short notice and very quite.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 16일
Hello Juan, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 - 괜찮아요

Ken

연인과의 여행
Cons. Wifi was very poor. If wifi is an important part of traveling this place wont do. Complimentary breakfast is designed for kids...cold cereal, toast. No fruit, nothing hot. Carpet and linens were well worn, stains on carpet and chairs. Pros...nice staff, good location, large rooms.
2024년 2월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 16일
Hello Ken, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

Jessilynne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This was a good budget hotel.
2024년 2월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 16일
Hello Jessilynne, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 - 훌륭해요

Jose B

2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 16일
Hello Jose B. Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 - 훌륭해요

Jeramy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Tuan

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 직원 및 서비스
Stayed one night. Older Property in decent shape.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Santosh

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Coackrqches
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
I would stay here again.
Easy check in. The room had a working microwave oven, refrigerator and a working TV with a working remote which is important to me. The furniture is old but this is not a five star hotel. I would stay here again.
2023년 12월에 2박 숙박함

4/10 - 별로예요

Gloria

The staff member was amazing, after I showed her the bed bug I found next to the pillow the when I woke up in the AM
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jose luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

4/10 - 별로예요

Cynthia

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Regan 님, SACRAMENTO

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is as clean as it can be. Its been a very long time since there were carpets installed and it looks like the staff does the best they can with what they have to work with. Microwave stand should have probably been thrown out- it would have looked less run down if the fridge was just on the floor with the microwave on top of it, instead of in a very broken particle board holder. it was a convenient location, staff was nice but behind very thick glass. Close to highway and fast food.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Loren

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed only for a night out of my week stay The room smelt bad regardless of the non smoking request and the door handle literally broke off as I was closing the door behind me Also burn stains everywhere and hair on the “clean” towels
2023년 11월에 1박 숙박함

8/10 - 좋아요

Allyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Rohan

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a lot of disturbances overnight, random people were trying to break in the room next to us, felt unsafe. The breakfast was not there as promised, Airconditioning was not functioning properly
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The carpet around the sink was wet and smelled musty. Also, there was no shower curtain and the tub was filthy. Got in late and noticed the smell but didn't notice the wet carpet and lack of shower curtain until the next morning. Desk staff was un interested in the deficiencies did not offer compensation. Homeless folks walking around the area and panhandling at fast food restaurant across the street..
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jill

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dont stay there
It was terrible there were 2 plungers in room and i saw 2 people walking around with plungers... they charged me 44 for 2 towels n 2 washclothes damaged? They woukd wash just fine the phone didnt work had to go hunt down a remote their breakfast consist of oatmeal packs and chocolate mini muffi s.. they never replaced coffee for second day and the customer service was the worst!
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Andria

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is very dated..bedding had holes in the duvet..property outside was very dirty..elevator had putrid odor..room didn't have television connected had to pull out refrigerator to plug it in..remote needed batteries and had no toilet paper in restroom..would not recommended!!
2023년 11월에 1박 숙박함

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
What more you could want for the price
Just for a quick business trip Very quiet and room was dark Everything worked
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

WILLIAM

좋아요: 청결 상태, 객실의 편안함
Location worked
Talking through a plexiglass window to check in was unnerving and the bars on the pop machine screamed "unsafe area" but the room was clean, the bed firm and lots of good pillows. Shower was low but good pressure. Fridge and microwave worked well.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Frank

좋아요: 객실의 편안함
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s an ok place to stay!
Old, but pretty clean rooms!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Armando 님, Bensenville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice! Should install door gasket around door for any outside critters and outside light/smoke maybe shower abit higher for anyone above 5'4
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

David

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Silvana

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bedroom was very spacious. The bed was comfortable. However, the tank of the toilet was broken and my husband needed to fix in order to use the toilet. There were a strong and unpleasant smell inside of the room. We had to keeping freshing up the space with febreeze and Lysol so it could be kept clean. Be aware that you are going to see bugs and mosquitos in the room. Please get an insect spray for a safety stay. There is only room service every 3-4 days. The exterior area of the hotel was dirty and smelly. They don’t throw the trash. They don’t wash the sidewalks around the hotel. It looks dirty and smelly.
2023년 10월에 4박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 21일
Hello Silvana, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - 너무 별로예요

Ligita

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had tobacco smell, dust on furniture, sheets was burnt probably from smoking
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 17일
Hello Ligita, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - 너무 별로예요

TJ

출장 여행
별로예요: 편의 시설/서비스
Over booked the property and No called to me … gave me an option for a smoking room which seemed like someone just slept and smokes a pack in there and still feel the smoke … at 9 pm I was looking for room at other places to sleep …
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 17일
Hello TJ, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

kirsten

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
this place definately needs to be evaluated by the health department and a new cleaning crew. there were stains everywhere including on the celing, the bathroom door had some liquid on the door jam and lower part of door , carpet had burns and was dirty and gross and the drawers had crumbs and stains inside snd the toilet was not secured tothe floor as the tile was cracked and almost falling through on the third floor
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 17일
Hello Kirsten, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

10/10 - 훌륭해요

ANNA 님, Las Vegas

연인과의 여행
좋아요: 직원 및 서비스
Perfect for the price. Friendly staff and felt safe. Not the newest or best shape room, but it felt clean. Exactly what you need to spend the night on a ling road trip.
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 14일
Hello Anna, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 - 훌륭해요

Delroyce

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious room, cable has a variety of channels,microwave and refrigerator.
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 14일
Hello Delroyce, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 - 훌륭해요

Grisel

2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 23일
Hello Grisel, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 1일
Hello Valued Customer, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 - 너무 별로예요

Aurora

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Las alfombras son muy viejas y huelen muy mal. Las condiciones en general de la habitación son descuidadas.
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 27일
Hello Aurora, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding service to make our stay a pleasant experience.
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 20일
Hello Jeffrey, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

6/10 - 괜찮아요

RENEE

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
It's a room
It a place to sleep, that is it. The bed was hard and carpet sticky. But the hotel staff was super nice and friendly.
2023년 9월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 20일
Hello Renee, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

2/10 - 너무 별로예요

Bailey

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely DISGUSTING
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 16일
Hello Bailey, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 - 별로예요

RoseMarie

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Reserverved for two nights. Got in late the night we checked in and after seeing the room wanted to leave but we were so tired. Broken furniture. No batteries in the 19 inch tv remote. Outdoor lights didn't come on until well after dark. Felt unsafe. Breakfast was a bowl of sugary cereal chocolate chip muffins, toast or instant oatmeal. We ask for a refund for the next night. Never again for Super 8.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 13일
Hello Alex, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 - 좋아요

Eli

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Me gusto por el precio está muy bien
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 13일
Hello Eli, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

2/10 - 너무 별로예요

Luis

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 13일
Hello Luis, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 - 좋아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Lobby was closed 9AM
Everything else was OK, but in the morning we returned the key and asked to get it the lobby to plan our motorcycle trip navigation inside. Outside was really hot. A woman at desk refused to open lobby even for 5-10 minutes for us, because they like to keep it closed and open it only for breakfast time. Really bad and rude attitude and customer service. Nice lodging got bad leaving.
2023년 8월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 13일
Hello Valued Customer, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

2/10 - 너무 별로예요

Ana

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was so horrible I checked out with in minutes of checking in
2023년 8월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 13일
Hello Ana, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 - 훌륭해요

Len

2023년 8월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 20일
Hello Len, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 - 괜찮아요

Madai

2023년 8월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 9월 13일
Hello Madai, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.