객실에서 보이는 전망

래디슨 호텔 바쿠 여행 후기

4 out of 5
래디슨 호텔 바쿠
Azadlig Avenue 1, Baku

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 233개 이용 후기 중 89개" "
평점 8 - 좋아요. 233개 이용 후기 중 109개" "
평점 6 - 괜찮아요. 233개 이용 후기 중 24개" "
평점 4 - 별로예요. 233개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 233개 이용 후기 중 5개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

WANSEUNG

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
오션뷰의 창밖 도로에서 밤낮 가리지 않고 들려오는 자동차 소리가 시끄럽고, 청소의 미세한 부분에서 조금 부족함
2023년 11월에 6박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2023년 11월 29일
Dear Wanseung,Thank you very much for taking the time to write about your recent experience at Radisson Hotel Baku. We really appreciate your tremendous feedback.Our main goal is to be the best home away from home for our guests and we work hard everyday to maintain our high level of service, while keeping a friendly environment and creating a personalized experience. In the other hand we will look through your valuable comments regarding aroused issues to discuss with related departments for future improvements.We are honored that you choose Radisson Hotel Baku and we look forward to welcoming you back again.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean hotel
Quite good but want to hear the individual voice of customer although mid-big sized hotel.
2018년 12월에 3박 숙박함
답변 제공: Eylem Findik 님, 2018년 12월 25일
Dear Guest, Thank you very much for taking time and reviewing our hotel. It was a pleasure to learn that you were overall satisfied with your stay. We would be delighted to welcome you back soon again. Best wishes, Eylem Findik General Manager Park Inn by Radisson Baku Hotel

8/10 - 좋아요

EUNHA

좋아요: 직원 및 서비스, 객실의 편안함
위치도 좋고 뷰가 좋음
해변과 가깝고 저렴한 가격에 힐튼호텔과 같은 뷰를 즐길 수 있음. 조식도 맛있음. 룸 에어컨에서 조금 냄새가 나긴 했으나 조금 지나니까 괜찮아 졌음. 바쿠에 머물게 되면 다시 이용할 예정
2018년 6월에 5박 숙박함
답변 제공: Eylem Findik 님, 2018년 7월 11일
Dear Guest, Thank you very much for reviewing our hotel! It was a pleasure to learn that you enjoyed your stay and appreciated the hotel's location. We look forward to welcoming you back soon again! Kind regards, Eylem Findik General Manager Park Inn by Radisson Baku hotel

10/10 - 훌륭해요

taiwon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location and clean
2018년 5월에 1박 숙박함
답변 제공: Eylem Findik 님, 2018년 6월 11일
Dear Guest, Thank you very much for your positive feedback! It was a great pleasure to learn that you enjoyed your stay and appreciated the hotel's location as well as cleanliness. We would be delighted to see you among our guests soon again! Kind regards, Eylem Findik General Manager Park Inn by Radisson Baku hotel

8/10 - 좋아요

Jun 님, South Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cost effective for business trip
Because of location, it is very good for business trip. But, taxi driver someties stopped in the front of Park Bulvar. In this case, I had to cross the road without any traffic lights. Because many vehicles run in front of hotel, it was so dangerous to me.
2018년 5월에 1박 숙박함
답변 제공: Ziba Hasanova 님, 2018년 5월 24일
Dear Guest, Thank you for sharing your experience with us following your stay at Park Inn Baku hotel. It was a pleasure to learnt that you were overall satisfied with your stay and appreciated the hotel's location. I was truly concerned to learn that you faced some difficulties while crossing the road therefore I would like to kindly inform you that there is a road crossing passage in a short distance from the Park Boulevard which brings you right on the hotel's street. We hope to see you among our guests again & make your future stay much more enjoyable! Kind regards, Eylem Findik General Manager Park Inn by Radisson Baku Hotel

10/10 - 훌륭해요

Jun 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
hotel is very competitive than other hotels. price is reasonable. i could see nice view. only one weakness is that taxi driver stops their car in front of park bulvar. in this case, to cross road is very dangerous becuase there is no traffic lights.
2018년 5월에 2박 숙박함
답변 제공: Ziba Hasanova 님, 2018년 5월 23일
Dear Jun, Thank you very much for your review & those lovely comments left after your recent stay at our hotel. Please rest assured that I will share your feedback with the entire Team as it inspires them to work as hard as they do. We would be delighted to see you among our guests soon again! Kind regards, Eylem Findik General Manager Park Inn by Radisson Baku Hotel

8/10 - 좋아요

JongHyeok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parkinn 후기
전체적으로 괜찮았음, 하지만 가격대비 는 불만족 다른 호텔에비해 상대적으로 너무 비싸 부담스러웠음, WIFI는 잘터졌고 TV 채널은 영어뉴스채널밖에는 볼것이없음. 주벼에 쇼핑센터와 식당이있어 편리하고 카스피해가 바로 보이는 공원이 앞에있어 조망은 아름다웠음. 조식 훌륭함
2018년 1월에 4박 숙박함
답변 제공: Ziba Hasanova 님, 2018년 2월 12일
Dear JongHyeok, Thank you very much for sharing your feedback with us following your recent stay at Park Inn by Radisson Baku Hotel. It was a pleasure to learn that you were satisfied with your stay in general and appreciated the hotel's location. Nevertheless, we noticed some constructive comments and missed opportunities which will be discussed with the related department heads for future improvements. We would be delighted to see you among our guests again and make your future stay more enjoyable! Kind regards, Eylem Findik General Manager Park Inn by Radisson Baku Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 7박 숙박함
답변 제공: Ziba Hasanova 님, 2018년 2월 12일
Dear Guest, Thank you very much for your feedback! Kind regards, Eylem Findik General Manager Park Inn by Radisson Baku Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

이지웅 님, 모스크바

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 위치에 약간 모자라는 서비스
금연실 요청했는데 흡연실이라 냄새 많이 남. 환영레터는 있는데 다른 사람 이름으로 되어 있음. 호텔 로비에 소파 부족 앉을 자리가 없음.

10/10 - 훌륭해요

Saumya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Close to all prominent areas of the city. Opposite to a mall and walkable to Caspian sea area. Overlooking Caspian sea. Amazing breakfast buffet. Would highly recommend this property.
2024년 3월에 3박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2024년 4월 2일
Dear Saumya,Thank you very much for taking the time to write about your recent experience at Radisson Hotel Baku. We really appreciate your tremendous feedback.Our main goal is to be the best home away from home for our guests and we work hard everyday to maintain our high level of service, while keeping a friendly environment and creating a personalized experience.We are honored that you choose Radisson Hotel Baku and we look forward to welcoming you back again.Yours sincerely,Peter SivyGeneral ManagerRadisson Hotel Baku

10/10 - 훌륭해요

Josephine

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful rooms and great service! Would highly recommend staying here!
2024년 2월에 8박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2024년 4월 2일
Dear Josephine,Thank you for sharing your review about your recent stay at the Radisson Hotel Baku.We are delighted to know that we were able to meet your expectation and provide you with a wonderful time with us. It is our aim to always meet our guests’ expectations and your perfect ratings for the hotel’s products, facilities and services do bring a lot of encouragement to the whole team. Thank you very much.We look forward to welcoming you back to Radisson Hotel Baku and we do hope that we would be able to continually serve you well on your future stays with us.Yours sincerely,Peter SivyGeneral ManagerRadisson Hotel Baku

10/10 - 훌륭해요

Anthony G

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nicely renovated, good restaurant, efficient friendly staff
2024년 1월에 1박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2024년 2월 13일
Dear Anthony G,We would like to express our gratitude for the ratings you have made about your recent visit. They help us to understand how our guests experience was during their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recent stay at Radisson Hotel Baku was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with recommendable memories.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

10/10 - 훌륭해요

Miriam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2024년 2월 13일
Dear Miriam,Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel.I am looking forward to seeing you in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

8/10 - 좋아요

Samip

2024년 1월에 1박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2024년 2월 13일
Dear Samip,It was our pleasure to have you as our guest and we thank you for choosing Radisson Hotel Baku.We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Thank you once again for your time and such great review on our page.We look forward to welcoming you back at Radisson Hotel Baku in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

6/10 - 괜찮아요

Gaurav

2024년 1월에 2박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2024년 2월 13일
Dear Gaurav,It was our pleasure to have you as our guest and we thank you for choosing Radisson Hotel Baku.We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Also constructive ratings have been taken positively on board for future improvements.We look forward to welcoming you back at the Radisson Hotel Baku in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

10/10 - 훌륭해요

Nadhmi

2023년 12월에 3박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2024년 2월 13일
Dear Nadhmi,Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel.I am looking forward to seeing you in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

10/10 - 훌륭해요

Evgeniia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Radisson is Radisson
♥️
2023년 10월에 4박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2024년 2월 13일
Dear Evgeniia,Thank you for sharing your review about your recent stay at the Radisson Hotel Baku.We are delighted to know that we were able to meet your expectation and provide you with a wonderful time with us. It is our aim to always meet our guests’ expectations and your perfect ratings for the hotel’s products, facilities and services do bring a lot of encouragement to the whole team. Thank you very much.We look forward to welcoming you back to Radisson Hotel Baku and we do hope that we would be able to continually serve you well on your future stays with us.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

10/10 - 훌륭해요

Evgeniia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Radisson is Radisson
Highly recommended! Very attentive personnel, good housekeeping, big lobby, classy restaurant / bar. And what a fantastic view out of window!!! Romantic landscapes to paint, relax, meditate and be happy! The core of Baku iwhich s Bulevard is opposite the hotel so you go for a walk immediately crossing the street. Other central points are reachable in 5 - 7 minutes. Classy sounourn in the core of splendid city ;)))
2023년 10월에 2박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2024년 2월 13일
Dear Evgeniia,Thank you for sharing your review about your recent stay at the Radisson Hotel Baku.We are delighted to know that we were able to meet your expectation and provide you with a wonderful time with us. It is our aim to always meet our guests’ expectations and your perfect ratings for the hotel’s products, facilities and services do bring a lot of encouragement to the whole team. Thank you very much.We look forward to welcoming you back to Radisson Hotel Baku and we do hope that we would be able to continually serve you well on your future stays with us.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

6/10 - 괜찮아요

Joanne

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location. Some of the staff provided good service but some seems really frustrated when you clarified with them about certain mistakes they made. The room key doesnt work for me everyday! Even from the second time onwards, I never kept it near my phone!
2023년 11월에 3박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2023년 11월 29일
Dear Joanne,Thank you very much for taking the time to write about your recent experience at Radisson Hotel Baku. We really appreciate your tremendous feedback.Our main goal is to be the best home away from home for our guests and we work hard everyday to maintain our high level of service, while keeping a friendly environment and creating a personalized experience. In the other hand we will look through your valuable comments regarding aroused issues to discuss with related departments for future improvements.We are honored that you choose Radisson Hotel Baku and we look forward to welcoming you back again.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

10/10 - 훌륭해요

EIJI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2023년 11월 16일
Dear Eiji ,First of all, we would like to thank you for choosing to stay at the Radisson Hotel Baku and taking the time to express your recent experience. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. Please note that your great feedback will be shared. We hope your travel plans will allow you another visit to Baku and we will have the pleasure of welcome you again in the nearest future!Yours sincerely,Peter SivyGeneral ManagerRadisson Hotel Baku

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good business hotel
2023년 10월에 5박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2023년 10월 22일
Dear Guest,First of all, we would like to thank you for choosing to stay at the Radisson Hotel Baku and taking the time to express your recent experience.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. Please note that your great feedback will be shared.We hope your travel plans will allow you another visit to Baku and we will have the pleasure of welcome you again in the nearest future!Yours sincerely,Peter SivyGeneral ManagerRadisson Hotel Baku

2/10 - 너무 별로예요

Mehmet Akif

2023년 10월에 1박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2023년 10월 29일
Değerli Mehmet bey,Öncelikle değerli zamanınızı ayırıp, otelimizde yaşamış olduğunuz tecrübeyi bizlerle paylaştığınız için çok teşekkür ederiz.Verdiğimiz servis kalitesini her geçen gün iyiden daha iyiye arttırmak siz değerli misafirlerimizin yorumlarıyla mümkün olmaktadır ve her bir yorumunuz bizler için büyük önem taşımaktadır. Nazik ve yapıcı geri bildirimizin yönetim ekibimiz tarafından değerlendirileceğini bildirmek isteriz.Umuyoruz ki en yakın zamanda otelimiz hakkındaki olumsuz izleniminizi düzeltmek için sizi yeniden otelimizde ağırlama şansını elde ederiz.Saygılarımızla,Peter Sivy Genel Mudur Radisson Hotel Baku

8/10 - 좋아요

LUIS

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Baku 님, 2023년 10월 18일
Dear Luis,It was our pleasure to have you as our guest and we thank you for choosing Radisson Hotel Baku.We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team.We look forward to welcoming you back at the Radisson Hotel Baku in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

10/10 - 훌륭해요

Evgeniia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Radisson is Radisson
2023년 9월에 7박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2023년 10월 11일
Dear Evgeniia,Thank you very much for your loyalty as well as taking the time to share your positive feedback about your recent stay and remarkable experience with us.First of all we are very happy to be able to host you in Radisson Hotel Baku. It is a true pleasure for us to read your thoughtful comments and we are glad to hear that we were able to meet your every single expectation in overall.We place great value in your custom, and your continued relationship with Radisson Hotel Baku!Yours Sincerely,Peter Sivy General Manager Radisson Hotel Baku

2/10 - 너무 별로예요

jan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Een 2
Het is een slecht hotel. Klantvriendelijkheid ,service is zondermeer beneden peil. Volstrekt geen oog voor klant. Het interesseert ze niets.
2023년 9월에 3박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Baku 님, 2023년 9월 24일
Dear Jan Bakker,Thank you for writing your review on Hotels.com following your visit to the Radisson Hotel Baku. Please be assured that we treat all our guest feedbacks with the utmost importance and having read your review, we are concerned to know that your stay was not up to your expectations on this occasion. After careful investigation we were found out that your reservation went through "No show" status and you did not stay in the hotel. Therefore, described experience unfortunately does not correspond to real experience. I hope you will have an opportunity to stay here at Radisson Hotel Baku and see Azeri finest hospitalityWe hope to see you among our guests and make your stay recommendable. Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

8/10 - 좋아요

Üstün 님, Erftstadt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ein empfehlenswertes Hotel mit der Nähe zur Stadtmitte, sehr nettes Personal. Gerne wieder eine gute Zeit allen
2023년 9월에 4박 숙박함
답변 제공: Peter Sivy | Generalmanagerin | Radisson Baku 님, 2023년 9월 24일
Sehr geehrter Ustun, Herzlichen Dank, dass Sie sich die Zeit genommen haben und für Ihr Feedback zu Ihrem Aufenthalt im Radisson Hotel Baku. Es hat uns sehr gefreut, Sie bei uns herzlich begrüßen zu dürfen! Sehr freut es uns, zu lesen, dass Sie mit den Serviceleistungen unserer Mitarbeiter, und die Lage zufrieden waren. Wir würden uns sehr freuen, wenn wir Sie bald wieder im Radisson Baku begrüßen dürfen. Mit freundlichen Grüße, Peter Sivy Generalmanagerin Radisson Hotel Baku

8/10 - 좋아요

Üstün 님, Erftstadt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles sehr schön vor allen Dingen sehr nettes und hilfreiches Personal ! gerne wieder
2023년 9월에 2박 숙박함
답변 제공: Peter Sivy | Generalmanagerin | Radisson Baku 님, 2023년 9월 24일
Sehr geehrter Ustun, Herzlichen Dank, dass Sie sich die Zeit genommen haben und für Ihr Feedback zu Ihrem Aufenthalt im Radisson Hotel Baku. Es hat uns sehr gefreut, Sie bei uns herzlich begrüßen zu dürfen! Sehr freut es uns, zu lesen, dass Sie mit den Serviceleistungen unserer Mitarbeiter, und die Lage zufrieden waren. Wir würden uns sehr freuen, wenn wir Sie bald wieder im Radisson Baku begrüßen dürfen. Mit freundlichen Grüße, Peter Sivy Generalmanagerin Radisson Hotel Baku

8/10 - 좋아요

Üstün 님, Erftstadt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alles sehr schön und in Ordnung und empfehlenswert
2023년 9월에 1박 숙박함
답변 제공: Peter Sivy | Generalmanagerin | Radisson Hotel Bak 님, 2023년 9월 20일
Sehr geehrter Ustun, Herzlichen Dank, dass Sie sich die Zeit genommen haben und für Ihr Feedback zu Ihrem Aufenthalt im Radisson Hotel Baku. Es hat uns sehr gefreut, Sie bei uns herzlich begrüßen zu dürfen! Sehr freut es uns, zu lesen, dass Sie mit den Serviceleistungen unserer Mitarbeiter, und die Lage zufrieden waren. Wir würden uns sehr freuen, wenn wir Sie bald wieder im Radisson Baku begrüßen dürfen. Mit freundlichen Grüße, Peter Sivy Generalmanagerin Radisson Hotel Baku

10/10 - 훌륭해요

Fatih

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mükemmel
2023년 9월에 4박 숙박함
답변 제공: Genel Mudur | Peter Sivy | Radisson Hotel Baku 님, 2023년 9월 20일
Değerli Fatih Bey,Sizi ağırlayabilme fırsatı bularak memnuniyetinizi öğrenmiş bulunmaktan onur duyduk.Kalışınız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duyduk. Tüm çalışanlarımız sizlere güler yüz ile en iyi hizmeti vermeye çalışmaktadırlar, bu çabanın sizler tarafından fark ediliyor olması bizleri ziyadesi ile memnun etmektedir.Otelimize gösterdiğiniz ilgiye teşekkür eder, size en yakın zamanda tekrar ''Hoş geldiniz'' diyebilmeyi dileriz.Saygılarımızla,Genel Mudur Peter Sivy Radisson Hotel Baku

8/10 - 좋아요

AMINE

2023년 8월에 3박 숙박함
답변 제공: Peter Sivy | General Manager | Radisson Hotel Baku 님, 2023년 9월 20일
Dear Amine,It was our pleasure to have you as our guest and we thank you for choosing Radisson Hotel Baku.We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team.We look forward to welcoming you back at the Radisson Hotel Baku in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

10/10 - 훌륭해요

CEM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Peter Sivy 님, 2023년 8월 17일
Dear Cem,Thank you very much for taking the time to write about your recent experience at Radisson Hotel Baku. We really appreciate your tremendous feedback.Our main goal is to be the best home away from home for our guests and we work hard everyday to maintain our high level of service, while keeping a friendly environment and creating a personalized experience.We are honored that you choose Radisson Hotel Baku and we look forward to welcoming you back again.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku

10/10 - 훌륭해요

Jeremy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had the Caspian sea view which was perfect. I really enjoyed the breakfast buffet and had some time to look through some of the books on display in the lobby which gave me further insight into this beautiful country. Decent sized mall steps away and much larger mall at 28 May area which is around 5-10 min drive (I walked there in about 1/2 hr and love the area.) Would definitely stay here again when in Baku.
2023년 5월에 1박 숙박함
답변 제공: Nadine Fernbacher / General Manager 님, 2023년 6월 8일
Dear Jeremy,Thank you very much for your loyalty as well as taking the time to share your positive feedback about your recent stay and remarkable experience with us.First of all we are very happy to be able to host you in Radisson Hotel Baku. It is a true pleasure for us to read your thoughtful comments and we are glad to hear that we were able to meet your every single expectation in overall.We place great value in your custom, and your continued relationship with Radisson Hotel Baku!Yours Sincerely,Nadine Fernbacher General Manager Radisson Hotel Baku

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and comfortable. The staff was excellent and very friendly and helpful
2023년 5월에 5박 숙박함
답변 제공: Nadine Fernbacher / General Manager 님, 2023년 6월 8일
Dear Richard, Thank you very much for choosing to stay at Radisson Hotel Baku. We are delighted that you have taken the time to share your experience especially regarding hotel services & colleagues who made your stay memorable. We look forward to welcoming you back soon. Best Regards, Nadine Fernbacher General Manager Radisson Hotel Baku.

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay was okay. It’s in a convenient location close to the sea, downtown, and a mall. I would return. The bed was really the only thing that was uncomfortable.
답변 제공: Nadine Fernbacher / General Manager 님, 2023년 6월 8일
Dear Matthew, Thank you for sharing your feedback on this platform after your stay at Radisson Hotel Baku. Your great feedback motivate us and we are very glad to know that we were able to make your stay a memorable as well as recommendable. We look forward to have the chance to welcome you back again once you will visit Azerbaijan! Yours sincerely, Nadine Fernbacher General Manager Radisson Hotel Baku

8/10 - 좋아요

HIKMET

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함
답변 제공: Nadine Fernbacher / General Manager 님, 2023년 6월 8일
Dear Hikmet,Thank you for taking your time to leave a review after your recent stay at the Radisson Baku Hotel.I am very excited to learn that your stay with us was to your satisfaction. Together with our team we strive to provide the best service to all our guests and having received such positive reviews motivates us and gives a sign that all our efforts deliver a great guest experience.Thank you once again for choosing to stay at Radisson Hotel Baku and we look forward to welcoming you back again on your future visit to Azerbaijan.Yours sincerely,Nadine Fernbacher General Manager Radisson Hotel Baku

4/10 - 별로예요

CHARLOTTE

2023년 4월에 6박 숙박함
답변 제공: Nadine Fernbacher / General Manager 님, 2023년 5월 23일
Dear Charlotte,Hope you had a comfortable journey back home. Thank you for writing your review on this platform following your visit to th Radisson Hotel Baku. Please be assured that we treat all our guest feedbacks with the utmost importance and having read your review, we are concerned to know that your stay was not up to your expectations on this occasion. I would appreciate if you will able to share more details in this regards that negatively impacted to your overall experience.We hope to see you among our guests again and make your stay much more enjoyable!Yours sincerely,Nadine Fernbacher General Manager Radisson Hotel Baku

10/10 - 훌륭해요

Amer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good .stuff try to help. Breakfast amazing
2023년 4월에 3박 숙박함
답변 제공: Nadine Fernbacher / General Manager 님, 2023년 5월 1일
Dear Amer,Thank you so much for sharing such a beautiful and detail oriented feedback. Such reviews is the best compliment for us here at Park Inn by Radisson Baku as it is all about small touches that make big differences. We are very glad to know that you enjoyed your experience at our property.Thank you once again for choosing to stay at Park Inn by Radisson Baku and we look forward to welcoming you back again on your future visit to Baku.Yours sincerely,Nadine FernbacherGeneral ManagerPark Inn by Radisson Baku

10/10 - 훌륭해요

Ernesto 님, Boynton Beach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great experience. They checked in was incredible. The manager, Mr. OZHAN was extremely courteous professional offer me an upgrade and I had the opportunity to upgrade with. Yes an extra charge, but it was really worth it because I had to opportunity to have a beautiful ocean view in the 11th floor with a terrace which I highly recommend for whoever wants to have a fantastic night. he like I said was very attentive. He realize that it was our anniversary. And he went an extra mile being very courteous, making us feel at home for our wonderful anniversary. The place was fantastic. Location was incredible very close to everything and again, Mr. Ozhan is somebody to recognize. There is a lot of shopping around. The cinema is right across the street. Excellent place.
2023년 4월에 3박 숙박함
답변 제공: Nadine Fernbacher / General Manager 님, 2023년 4월 25일
Dear Ernesto,Thank you very much for your loyalty as well as taking the time to share your positive feedback about your recent stay and remarkable experience with us.First of all we are very happy to be able to host you in Park Inn by Radisson Baku. It is a true pleasure for us to read your thoughtful comments and we are glad to hear that we were able to meet your every single expectation in overall.We place great value in your custom, and your continued relationship with Park Inn by Radisson Baku!Yours Sincerely,Nadine Fernbacher General Manager Park Inn by Radisson Baku

6/10 - 괜찮아요

Patrick

출장 여행
2023년 1월에 3박 숙박함
답변 제공: Nadine Fernbacher / General Manager 님, 2023년 2월 27일
Dear Patrick,It was our pleasure to have you as our guest and we thank you for choosing Park Inn by Radisson Baku.We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Also constructive comments have been taken positively on board and necessary measures will be taken to avoid such inconveniences in the nearest future.We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future!Yours sincerely,Nadine Fernbacher General Manager Park Inn by Radisson Baku

2/10 - 너무 별로예요

WALEED

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointed
They gave me a very bad room with a very, very bad smell of sewage inside the room, knowing that I informed them + there is no lobby in the hotel because it is being renovated + breakfast is not good either + the reception is on the second floor, you have to go up the stairs with your bags
2023년 1월에 5박 숙박함
답변 제공: Nadine Fernbacher / General Manager 님, 2023년 1월 11일
Dear Waleed,At the very outset we would like to thank you for choosing Park Inn by Radisson Baku during your short visit in Azerbaijan and for taking the time to share with us your feedback concerning your stay. Please accept our sincere apologies for the inconvenience you may have experienced. We take a great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. In the other hand as part of our promise to enhance our property and service, we are currently renovating areas of the hotel. Therefore please let me apologize for the inconvenience you had with the stairs to our entrance.Our bellboy team is around in the lobby and at the hotel entrance to help you with your luggage and make the arrival as convenient for you as possible. Beside that we are offering all services you are used to without limitations.In the future we will be pleased to welcome you in our new lobby and create memorable moments in our bar and restaurant. We would be pleased to welcome you again and hopefully we can persuade you then to receive your full rating.We thank you for your support and patience.With best regards,Nadine FernbacherGeneral Manager

10/10 - 훌륭해요

Ammar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and awesome views
답변 제공: Nadine Fernbacher / General Manager 님, 2023년 1월 10일
Dear Ammar,Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel.I am looking forward to seeing you in the nearest future!Yours sincerely,Nadine Fernbacher General Manager Park Inn by Radisson Baku

8/10 - 좋아요

Jeppe Lund

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Nadine Fernbacher / General Manager 님, 2022년 12월 27일
Dear Jeppe Lund,Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel.I am looking forward to seeing you in the nearest future!Yours sincerely,Nadine FernbacherGeneral ManagerPark Inn by Radisson Baku

10/10 - 훌륭해요

Yunis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: Nadine Fernbacher | General Manager 님, 2022년 11월 30일
Dear Yunis,Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel.I am looking forward to seeing you in the nearest future!Yours sincerely,Nadine FernbacherGeneral ManagerPark Inn by Radisson Baku

6/10 - 괜찮아요

Evgeny

2022년 11월에 2박 숙박함

6/10 - 괜찮아요

ROBIN

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2022년 5월에 2박 숙박함
답변 제공: Nadine Fernbacher | General Manager 님, 2022년 6월 10일
Dear Robin, It was our pleasure to have you as our guest and we thank you for choosing Park Inn by Radisson Baku. We are thrilled to learn that generally we were able succeed your expectations during your stay. We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future! Yours sincerely, Nadine Fernbacher | General Manager | Park Inn by Radisson Baku

10/10 - 훌륭해요

BAHRIYE ISIL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 5월에 3박 숙박함
답변 제공: Nadine Fernbacher | General Manager 님, 2022년 5월 16일
Dear Bahriye Isil, Thank you very much for taking the time to write about your recent experience at Park Inn by Radisson Baku. We really appreciate your tremendous feedback. Our main goal is to be the best home away from home for our guests and we work hard everyday to maintain our high level of service, while keeping a friendly environment and creating a personalized experience. We are honored that you choose Park Inn by Radisson Baku and we look forward to welcoming you back again! Yours sincerely, Nadine Fernbacher | General Manager | Park Inn by Radisson Baku

10/10 - 훌륭해요

Olumide

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Working holiday experience
Nice stay, with very hospitable staff from reception to the bar and restaurant. The room and bathroom were comfortable and clean. Location is good, just across from Bulva Park mall, and Caspian sea coast line.
2022년 1월에 5박 숙박함
답변 제공: Nadine Fernbacher | General Manager 님, 2022년 2월 7일
Dear Lawal Olumide, First of all, we would like to thank you for choosing to stay at the Park Inn by Radisson Baku and taking the time to express your recent experience. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. Please note that your great feedback will be shared. We hope your travel plans will allow you another visit to Baku and we will have the pleasure of welcome you again in the nearest future. Yours Sincerely, Nadine Fernbacher | General Manager | Park Inn by Radisson Baku

8/10 - 좋아요

Umur izgi

2021년 12월에 4박 숙박함
답변 제공: Nadine Fernbacher | General Manager 님, 2021년 12월 21일
Dear Umur Izgi, Thank you very much for taking time and sharing your feedback with us about your recent stay in Park Inn by Radisson Baku. It was a pleasure to have you as our guest and learn that you enjoyed your stay. We would be delighted to welcome you back soon again! With best wishes, Nadine Fernbacher | General Manager Park Inn by Radisson Baku Hotel

10/10 - 훌륭해요

Laurie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an excellent stay in the Park Inn - the staff were so helpful, the bed really comfortable, everything was sparkling clean. We felt very covid-safe! The breakfast was generous and tasty. Special thanks to Yunis who was so kind in arranging taxis for us.
2021년 11월에 3박 숙박함
답변 제공: Nadine Fernbacher | General Manager 님, 2021년 12월 6일
Dear Laurie, Thank you for taking the time to leave a review after your recent stay at the Park Inn by Radisson Baku. We are glad to see that you enjoyed your stay and our provided services were up to your satisfaction. It is very significant for us to deliver outstanding service therefore we are very pleased to learn that you were satisfied with quality of the food, hotel cleanliness as well as with the hotel staff itself. We hope to have the opportunity to welcome you back in the nearest future at the Park Inn by Radisson Baku! Yours sincerely, Nadine Fernbacher | General Manager | Park Inn by Radisson Baku