전자레인지, 커피/티 메이커

오요 호텔 볼드 노브 니어 서시 AR 여행 후기

2 out of 5
오요 호텔 볼드 노브 니어 서시 AR
3505 Highway 367 North, Bald Knob, AR

이용 후기

5.0
평점 10 - 훌륭해요. 106개 이용 후기 중 13개" "
평점 8 - 좋아요. 106개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 106개 이용 후기 중 15개" "
평점 4 - 별로예요. 106개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 106개 이용 후기 중 41개" "

5.0/10

청결 상태

6.0/10

직원 및 서비스

4.8/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Shane

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are rude and required an extra deposit of 30 $ that won't be put back on you card for 7 to 10 days The place is run down and nasty
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Tessa 님, Mishawaka

연인과의 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Chris

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away
Not good, roaches and smelled. Should have just slept in my truck. Bathroom was not clean either.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jessica

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There were roaches on the bed as soon as i walked in. Burn holes in the bedding. Strong odor. Couldnt get myself to stay. Had to find other amenities for the night
2023년 9월에 1박 숙박함
답변 제공: Eva 님, 2023년 10월 13일
Sincere Apologies, Jessica! We are highly disappointed to see that our guest is not completely satisfied with our services. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Eva

8/10 - 좋아요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Eva 님, 2023년 10월 13일
Thank you for rating us with such awesome words, Jason! We will strive to keep up with your expectations always. Regards, Eva

8/10 - 좋아요

Ben

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Fair for the price
It is good for the price, but do not expect much :)
2023년 7월에 1박 숙박함
답변 제공: Ammy 님, 2023년 7월 15일
Hi, Ben! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 - 너무 별로예요

John

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I NEVER STAYED AT THIS PROPERTY BECAUSE MY FLIGHT WAS CANCELLED BY EXPEDIA AND I COULDN'T GET THERE I CALLED AND CANCELLED BUT THE HOTEL STILL STOLE MY MONEY EVEN THOUGH I NEVER STAYED IN THE HOTEL. VERY DIRTY .BURN HOLES IN THE LINEN. DIRTY BATHROOM 🖕
2023년 5월에 3박 숙박함
답변 제공: Lisa 님, 2023년 6월 3일
Hi, John! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Lisa

2/10 - 너무 별로예요

Gary

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nothing
2023년 5월에 3박 숙박함
답변 제공: Ava 님, 2023년 5월 31일
Hi, Gary! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

4/10 - 별로예요

Armelya

2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Jack

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was the worst hotel I have ever stayed at. It was dirty hair in the sink and in the shower. Your feet turned black waking across the floor. We killed a cockroach
2023년 4월에 1박 숙박함
답변 제공: Ammy 님, 2023년 4월 19일
Apologies for the problems you had faced, Jack! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

10/10 - 훌륭해요

Cesar

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very affordable, consistent room service, and extremely helpful & understanding staff. 10/10 Would definitely stay here again.
답변 제공: Ammy 님, 2023년 4월 19일
Hi, Cesar! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 - 너무 별로예요

Brian

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awful place, lots of dog hair on pillow case even in the bed. Requested new sheets which were the wrong size…. And probably dirty and hadn’t been washed either, no hot water, towels were brownish black color that were supposed to be white…. Smelled awful as well, all surfaces dirty grimy and covered with hair, you get what you pay for at this place. First and last time staying. If I could give a negative review I would!!
2023년 4월에 2박 숙박함
답변 제공: Lisa 님, 2023년 4월 12일
Hi, Brian! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Lisa

6/10 - 괜찮아요

Ranier

2023년 3월에 1박 숙박함
답변 제공: Ammy 님, 2023년 5월 4일
Thanks for the positive rating, Ranier! Hope to welcome you again soon. Regards, Noah

4/10 - 별로예요

Renee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible nights sleep.
Roaches were in the bathroom and in the door of the refrigerator. Ran water for 10 min on high and there was NO hot water!!! Waste of water!! Train coming thru is loud. People acreaming outside.
2023년 3월에 1박 숙박함
답변 제공: Lisa 님, 2023년 4월 1일
Sincere Apologies, Renee! We are disappointed to see that our guest is dissatisfied with our services. However, we would love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Lisa

10/10 - 훌륭해요

Leon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very great nice people
2023년 3월에 1박 숙박함
답변 제공: Ammy 님, 2023년 3월 23일
Thanks for the positive rating, Leon! Hope to welcome you again soon. Regards, Noah.

10/10 - 훌륭해요

Albert

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy has hot water bed tv and for only 43 usd
2023년 3월에 1박 숙박함
답변 제공: Eva 님, 2023년 3월 15일
Hey, Albert! We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Eva

2/10 - 너무 별로예요

Amber

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bad!
2023년 2월에 1박 숙박함
답변 제공: Eva 님, 2023년 2월 7일
Something like this should not have happened, Amber! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Eva

10/10 - 훌륭해요

Maidelis

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buen trato 😊
2023년 1월에 7박 숙박함
답변 제공: Eva 님, 2023년 2월 7일
Lamentamos mucho lo ocurrido, Maidelis. Estamos trabajando duro para ofrecer una gran experiencia de servicio cada vez que alguien visita nuestro hotel. Esperamos poder mejorar su experiencia con nosotros. Saludos, Eva

2/10 - 너무 별로예요

Hailey

별로예요: 청결 상태, 직원 및 서비스
will never go back
2023년 1월에 1박 숙박함
답변 제공: Eva 님, 2023년 2월 7일
Hi, Hailey! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

2/10 - 너무 별로예요

Zanna

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures are deceiving it look’s nothing like the pictures. There were bugs in my room. I asked for a refund or another room and the owner refused. I called Expedia and he refused to answer the phone to approve my refund. Once he finally answered he denied my refund and told me go to the hotel lobby. When I got there he made me call them back and change my complaint or I couldn’t get my cash deposit. I never received my refund for this room.
2022년 12월에 1박 숙박함
답변 제공: Ava 님, 2022년 12월 22일
Hey, Zanna! It is unfortunate that you did not have that kind of experience that we are known to offer, please understand that we would never want our guests to face such kind of hassle. Rest assured, we will work upon your feedback to ensure a comfortable stay in the future. Regards, Ava

2/10 - 너무 별로예요

John-Michael

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This room was in extremely poor condition. Would never attempt another stay. Charging me anything for this experience is poor business.
2022년 10월에 1박 숙박함
답변 제공: Ammy 님, 2022년 10월 19일
Hi, John! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 - 너무 별로예요

Brooks

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 7박 숙박함
답변 제공: Ammy 님, 2022년 10월 19일
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

2/10 - 너무 별로예요

Julie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Ammy 님, 2022년 10월 19일
Hi, Julie! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah

2/10 - 너무 별로예요

guy

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was awful, the sheets were dirty, the room had ants, and just not done at all, very awful place to stay
2022년 6월에 1박 숙박함
답변 제공: Simon 님, 2022년 7월 10일
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

4/10 - 별로예요

Glenn

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Holes in wall where fixtures or smoke detectors used to be, towels were stained, upkeep was not maintained.
2022년 6월에 1박 숙박함
답변 제공: Ammy 님, 2022년 6월 11일
Hi, Glenn! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

2/10 - 너무 별로예요

Christopher

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 10박 숙박함
답변 제공: Christina 님, 2022년 6월 10일
Hi, Christopher! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Christina!

4/10 - 별로예요

LAURA KELLY

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Deposit Unreturned
I booked through hotels.com. when i got there to check in, I had to put down a $30 deposit which was supposed to be refunded.... it's been almost 2 weeks and it's still on my card.
2022년 4월에 1박 숙박함
답변 제공: Ammy 님, 2022년 5월 14일
We are sorry to know this, Laura! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

8/10 - 좋아요

ROBERT 님, Ocala

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and very helpful staff
2022년 4월에 2박 숙박함
답변 제공: Jason 님, 2022년 4월 12일
Hi Robert, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Jason

2/10 - 너무 별로예요

MA JEANNETTE

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly reception but the inn itself is in need of major renovation. There are roaches everywhere also if you are a light sleeper the sound of a train passing by can wake you up.
2021년 10월에 5박 숙박함
답변 제공: Jane 님, 2022년 3월 11일
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

8/10 - 좋아요

Reginal

좋아요: 청결 상태, 직원 및 서비스
2022년 2월에 8박 숙박함

4/10 - 별로예요

Benjamin

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They advertised as pet friendly but upon arrival the guy as the counter charged me additionally for having a dog.
2022년 1월에 1박 숙박함
답변 제공: Ammy 님, 2022년 2월 2일
We are sorry to know this, Benjamin! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

2/10 - 너무 별로예요

Patrick

단체 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
L
2022년 1월에 3박 숙박함
답변 제공: Bryce 님, 2022년 1월 25일
Hi Patrick, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Bryce

2/10 - 너무 별로예요

Stephanie

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Yikes!
I wanted to like this hotel as it’s the closest one to the family farm… never again. The sink faucet didn’t work, there is a window in the bathroom with no curtain. The chair was stained with who knows what… the heater blew the curtains open so it couldn’t stay on, so I froze. To top it off the people next to me screamed all night and broke a window. I found it strange my windows were unlocked and cracked slightly… towels had both holes and stains… it was all just way to much. I was booked for 2 nights but only stayed one… save yourself a nights sleep and stay in Searcy. On the positive no bugs… hot shower.
Chair stains.
Lifted the faucet and it wasn’t even attached.
This cabinet was nasty along with all the baseboard.
Towels had holes and stains.
2021년 12월에 2박 숙박함
답변 제공: Ammy 님, 2021년 12월 14일
Hi, Stephanie! We never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Amelia.

4/10 - 별로예요

Cliff 님, Moberly

아이를 동반한 가족 여행, 출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty and the dress was broke and the floor was dirty and had roachs everyone
2021년 11월에 6박 숙박함
답변 제공: Ammy 님, 2021년 12월 7일
Hi, Cliff! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

6/10 - 괜찮아요

Jamie

2021년 5월에 1박 숙박함
답변 제공: Marie 님, 2021년 5월 31일
Hi, Jamie! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Marie!

8/10 - 좋아요

CORBIN

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함
답변 제공: Gabi 님, 2021년 5월 28일
Thank you so much for rating us positively, Corbin! We will endeavor to keep it up. Have a nice day. Regards, Gabriel!

6/10 - 괜찮아요

실제 이용하신 고객

2021년 5월에 3박 숙박함
답변 제공: Brian 님, 2021년 6월 4일
Hi, we are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Brian

8/10 - 좋아요

CORBIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just a short stay
2021년 5월에 1박 숙박함
답변 제공: Gabi 님, 2021년 5월 22일
We are glad to see that you have rated us positively, Corbin! Do give us more chances to enhance your experience with us. Regards, Gabriel!

2/10 - 너무 별로예요

Cheyanne

출장 여행
별로예요: 청결 상태, 직원 및 서비스
Had roaches in the motel and was not clean. Asked for towels but had none. Tryed to have a friend over and said no visitors alowed even to come by for a miniute.
2021년 5월에 7박 숙박함
답변 제공: Leo 님, 2021년 5월 20일
Hi, Cheyanne! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

6/10 - 괜찮아요

Lynn

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Sketchy furniture
The furniture is horribly stained. If I had kids with me I would have left. The bath fixtures were wobbly. Things were left behind in the nightstands ex crackers and the nightstand drawers had been all drawn in.
2021년 3월에 1박 숙박함
답변 제공: None 님, 2021년 3월 16일
Hi Lynn, We sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, George!

10/10 - 훌륭해요

Deborah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service was friendly and my room recently had new flooring put in.
2021년 2월에 1박 숙박함
답변 제공: Bruce 님, 2021년 2월 7일
Thank you so very much, Deborah! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Bruce

2/10 - 너무 별로예요

B 님, Alexandria

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst I have ever stayed in. We had several days booked we barley made it one night . The manger was friendly. However 1 Bathroom : toilet rocked , water stain on the floor , water rust ring in tub. Paint pealing , horrible paint job. Patch on ceiling . The window inside the bathroom did not have a curtain. Anyone walking by could look inside bathroom. 2 Room smelt like mold . I had to go to local dollar store to buy air freshener. 3 my sons bed had dirty sheets with stains on them. Nasty nasty. 4 Beds are cheap , can feel wire in mattress and hard 5 Cheap fixtures , the light was repaired with orange extension cord . 5 people are living in the rooms . Personal house and toys stacked up outside rooms. Witnessed drug use. 6 I asked for a refund have not received it yet.
2020년 9월에 6박 숙박함
답변 제공: Leo 님, 2020년 9월 26일
Hi, we are sorry to hear about the experience you had with us. We have cascaded the same to our relevant team to ensure this is not repeated. We ensure a better experience in the future. Regards, Leo

10/10 - 훌륭해요

Robie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Ammy 님, 2020년 9월 5일
Thanks for the positive rating, Robie! Hope to welcome you again soon. Regards, Leo

6/10 - 괜찮아요

Lynn

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty very stained furniture
2020년 8월에 1박 숙박함
답변 제공: Marie 님, 2020년 9월 3일
Hi, Lynn! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

4/10 - 별로예요

Kelley

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
You get what you pay for
Like camping with a roof. The check in was lovely, kind, fast, friendly and secure. The gentleman who helped me is clearly a good person with an authentic willingness to make your stay enjoyable. I think however that he is doing the best he can for us with very limited resources.The room was dirty, cobwebs everywhere, dirty sink with old toothpaste in it, dust on every surface, bitten by many mosquitoes all night, flies everywhere, sheets dirty (smelled and stained even though bed was made), bathroom in need of desperate repair, broken furniture in the room and outside just laying around, floor dirty, only one lock on the door, curtains falling off, water was brown when first turned on. Very noisy (screaming, arguments, loud trucks, people demanding money) outside all night long. I got no sleep. Unsafe. Do not bring children here. No coffee. No amenities. No steady internet connection on unsecured line. Should have camped.
2020년 8월에 1박 숙박함
답변 제공: Bella 님, 2020년 8월 17일
Hi, Kelley! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Bella!

10/10 - 훌륭해요

Sue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Chris 님, 2020년 8월 8일
Hi, Sue! Thank you for the positive rating.Looking forward to your continuous love and support. Regards, Chris

2/10 - 너무 별로예요

Juan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away!! Youve been warned
This place is a dump. If you have zero cares about cleanliness, and upkeep, stay. Run down, trashy, outdated, waaaaay over priced, and seedy people who live here!! I want my money back!! All 3 of my Andrew Jacksons!
2020년 7월에 1박 숙박함
답변 제공: Zack 님, 2020년 8월 1일
Sorry for the unpleasant experience you had with us, Juan! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Zack!

2/10 - 너무 별로예요

Shane

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BEDBUGS SHUT THEM DOWN
CHECK PHOTOS!!! Worst place I have EVER stepped foot in. Room was not clean. Food and crumbs all over the floors. Bathroom was atrocious, i checked beds and clear evidence of BEDBUGS. Also a BLOODSTAIN at the head of the matress where I could have laid! And they are REFUSING ME A REFUND. THIS IS UNACCEPTABLE!!!!! I cant add all my pictures but microwave had food remnants in it. No shelves in fridge. Both beds had bedbug marks all over them. Clearly have been there for months if not years now!!!!! I asked the owner if someone had been murdered in that room. Room 124. And not to mention i reserved a KING room and they downgraded me to a double full. And it was nothing like advertised on here at all. Ths place is filthy and disgusting. I DESERVE MY MONEY BACK FROM THIS PLACE!!!! I spent almost 3 hours on hotels.com trying to get my money back. No avail.
2020년 7월에 1박 숙박함
답변 제공: Bella 님, 2020년 7월 14일
We are sorry to hear about your experience, Shane! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Bella!

4/10 - 별로예요

Leenda09

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I'm a flight attendant... So I've been in countless hotels both at/for work and when I travel on my own..... I've never been in such a gross hotel room. Stains all over chairs and bedding. Huge break in mirror. Smelled musty. Stains on carpet. Verrry rundown outside as well. Overall vibe of motel was slightly sketchy, but everything else around it made it seem mostly safe anyway. Mini fridge was nice and cold and had the little freezer with it too, so that was great. Tv was modern and nice. Pet friendly, with no additional fees. Front office was also gross. It's clearly a very old hotel that needs some updating... But it still felt like a lot more could be done by owners/staff to make it just a bit nicer overall without much cost. If I'd paid $30 for the night, I might have felt like it was a good value for cost... But I paid about $50 and it just didn't really live up to that price point.
2020년 6월에 1박 숙박함
답변 제공: Chris 님, 2020년 6월 24일
Hi, Leenda! We sincerely apologize for the inconvenience caused due to this concern. Request to treat this as an odd incident and we hope this will not impact our opportunity to serve you. Looking forward to hosting you soon. Regards, Chris

2/10 - 너무 별로예요

Mikiyas

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst oyo hotel i ever stayed , there was bed bugs and unclean
2020년 6월에 1박 숙박함
답변 제공: Chris 님, 2020년 6월 15일
Sorry for the unpleasant experience you had with us, Mikiyas! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Chris