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데이즈 인 바이 윈덤 스티브니지 노스 여행 후기

3 out of 5
데이즈 인 바이 윈덤 스티브니지 노스
Extra Services Jnctn 10 A1m, Radwell, Baldock, England

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 630개 이용 후기 중 174개" "
평점 8 - 좋아요. 630개 이용 후기 중 253개" "
평점 6 - 괜찮아요. 630개 이용 후기 중 118개" "
평점 4 - 별로예요. 630개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 630개 이용 후기 중 34개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel based in a service station. Parking was easy, room was comfortable and quiet and there were a number of options close by for eating and drinking.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

M

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The staff were nice enough. The room wasn't anything to right about. Extractor in the bathroom was noisy and there were signs of mould. The TV was way too small the size of the room. The air conditioning didn't work. And it was hot. There was a fan in the wardrobe though. Parking is plentiful though
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Alina

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Flora

좋아요: 청결 상태, 직원 및 서비스
Cheap, quiet, clean and comfortable with a very good shower. The receptionist was so friendly and helpful. Highly recommended.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

DARREN

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The bed was comfy but the rooms are tired and need updating
2024년 3월에 1박 숙박함

8/10 - 좋아요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff , a convenient location and plenty of free parking
2024년 2월에 2박 숙박함

8/10 - 좋아요

Soraya

2024년 1월에 1박 숙박함

4/10 - 별로예요

Natalie

출장 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
I felt very vulnerable, anyone could walk into the hotel and corridors of rooms. There was no security system to lock the corridors eg you need to use your room card to access them.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Philip

2024년 1월에 1박 숙박함

8/10 - 좋아요

Tommy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Convenient location, friendly staff & clean room & facilities, generally good value for the price However room for improvements. The one thing I found odd & bit annoying is the hand basin being seperate from the toilet and is not enclosed. So if sharing a room with a partner or friend, you're guaranteed to be woken up if they get up in night to use toilet. Also the mattress in my room wasn't in the best of condition, I kept feeling like was going to roll out of bed where it has lost its support along sides of the mattress.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Lorraine

2024년 1월에 1박 숙박함

4/10 - 별로예요

MOSTEFA

2024년 1월에 1박 숙박함

4/10 - 별로예요

Ian

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife apparently set off the fire alarm from taking a shower… yes really Steam set it off The person on duty had the audacity to ask if we were vaping in the room The bathroom is for a retirement community with a disabled “bath” and toilet We had twin rooms and our daughters room smelled bad and their curtains were falling down The hotel and rooms are beyond basic There is a wall heater that works at times and zero heat in the bathroom so using the loo and taking a shower and getting out is really cold in December and the shower soaks the floor Service was ok They don’t know what a flannel or washcloth is - literally as I had to describe it when we asked ” We will not stay here again as we don’t have what I consider big demands and zero “snobbery “ as we’ve stayed in basic Holiday Inns and so on while in the UK and US and they were like the Ritz In comparison The petrol station and services are right next door so getting coffee and a basic meal - McDonald’s, chain fish n chips, KFC and the like is easy and convenient and the A1 is right there and Baldock for Tesco, pizza and Indian food (Chilli Lounge” are five minutes away Overall it was ok at best staying there as long as you don’t expect much
2023년 12월에 6박 숙박함

6/10 - 괜찮아요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Generally clean hotel but old and dated. Bed was uncomfortable with lumps and carpets fraying a lot. Sinks located in bedroom which is off.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Anne

연인과의 여행
좋아요: 편의 시설/서비스
Clean comfortable and warm with helpful staff
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Debi

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t go here
When we walked in the room it was freezing and the window was broken so we have been freezing all night then there was only one towel to take a shower
Broken window
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Tim

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting place to stay
Dirty and needs updating. Stains all over walls.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Sperire

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

8/10 - 좋아요

Graham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easily accessible from the A1 and close to the town of Baldock.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Lee

2/10 - 너무 별로예요

Morgan

2023년 12월에 1박 숙박함

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Happy with the facilities and staff were helpful
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Olayinka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Tara

2023년 12월에 1박 숙박함

4/10 - 별로예요

Lee

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Windows left open in The freezing cold, no heating and no hot water!
2023년 12월에 1박 숙박함

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The person on reception when I arrived was surly, unhelpful and more interested in doing something else. That was the only contact I had with staff.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Terry 님, Halifax

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here numerous times and although the prices have crept up over the last couple of years it still is good value. Cosy comfortable rooms are clean and warm. Excellent for commuters.

2/10 - 너무 별로예요

Kyah

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Charles

좋아요: 청결 상태, 직원 및 서비스
Nice staff but very outdated hotel however this is reflected in the cost.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Minimal amenities but very comfortable beds!
2023년 10월에 1박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 11월 1일
Dear Adam,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

4/10 - 별로예요

Randy

가족 여행
별로예요: 직원 및 서비스
Average hotel nothing fancy
The hotel is not so new, it is quite old and would need some sort of refurbishment. It lacks an on-site restaurant or even conference facilities. The heating in my room was not working, I complained twice to reception and was ignored. She asked me to leave the heating on and eventually it will start working. I stayed in the room for 72 hours and there was no heating. Day reception would need some training, she asked for me to control my kids because there were making noise at night. She told me and I said I would have try to get them to keep down. She blurted in my face “don’t try just do it”. I felt very uncomfortable and said very few words to her after that incident. It is fair to say, I will not be going back ever again.
2023년 10월에 2박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 11월 13일
Dear Randy, I appreciate you taking the time to share your experience with us, and I sincerely apologize for the inconveniences you faced during your stay. Your feedback is invaluable as it helps us identify areas for improvement.I am genuinely sorry to hear about the issues with the hotel's facilities and services. It's disappointing that the heating in your room was not addressed promptly despite your complaints, and I apologize for any discomfort this may have caused. I assure you that we are investigating this matter to ensure it doesn't happen again in the future.Furthermore, I am sorry to hear about the interaction with our day receptionist. Such behavior is unacceptable and not in line with the level of service we aim to provide. I will address this issue with the reception staff to ensure proper training and appropriate conduct in all interactions with our guests.We understand your decision not to return, but I want to assure you that we take your feedback seriously, and we are committed to making the necessary changes to enhance the overall guest experience.Warm regards,

10/10 - 훌륭해요

Annemarie

2023년 10월에 1박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 11월 1일
Dear Annemarie,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

10/10 - 훌륭해요

Arpad

좋아요: 숙박 시설 상태 및 시설
Good location .clean and tidy . Friendly and helpful staff
2023년 10월에 2박 숙박함
답변 제공: June 님, 2023년 10월 17일
Dear Arpad,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value
Nice room although carpet a bit worn in places and unusual sink outside bathroom otherwise comfortable bed and hot shower
2023년 10월에 1박 숙박함
답변 제공: June 님, 2023년 10월 17일
Dear Richard,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

2/10 - 너무 별로예요

Snikiwe

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was stinky
The room was stinking Carpets were so dusty ,my daughter couldn’t sleep well because her hay fever was triggered by the condition of the room.we stayed for two nights ,no room service ,I had to ask for clean towels from the reception .I wouldn’t recommend anyone travelling with young kids .the only good thing was the bed
2023년 10월에 2박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 11월 13일
Dear Snikiwe,I sincerely apologize for the discomfort you and your family experienced during your recent stay with us. Your feedback is incredibly important, and I deeply regret that we fell short of your expectations.I am truly sorry to hear about the issues with the cleanliness of your room, particularly the dusty carpets that triggered your daughter's hay fever. This is not the standard of service we aim to provide, and I understand the impact it had on your stay. I assure you that we will thoroughly investigate and address the housekeeping concerns to prevent such incidents from occurring in the future.The lack of room service and the need for you to request clean towels, and I apologize for any inconvenience this caused. We will be reviewing our processes to ensure a more proactive and efficient service in the future.I appreciate your acknowledgement of the comfortable bed, but I understand that it does not compensate for the overall issues you encountered. We take your feedback seriously, and we are committed to making the necessary improvements to enhance the guest experience.Thank you for bringing these matters to our attention.Kind regards,

10/10 - 훌륭해요

Sharon

2023년 10월에 1박 숙박함
답변 제공: June 님, 2023년 10월 17일
Dear Sharon,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Basic fail
The room was all I expected from a one night budget hotel, apart from the toilet, which hadn't been cleaned under the rim for a long time. It was horrid. I don't routinely check, but once you see something you really can't get the sight out of your mind. Does the cleaning service have a supervisor? Such a simple and basic requirement. Unhygienic in the extreme. Must remember to pack some rubber gloves next time....
2023년 9월에 1박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 11월 13일
Dear guest,Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your candid remarks, as they help us improve our services and address areas that may have fallen short of our guests' expectations.I am genuinely sorry to hear about the inconvenience you experienced with the cleanliness of the toilet. Please accept our sincerest apologies for any discomfort this may have caused. I have shared your comments with our housekeeping team, including the specific issue regarding the toilet's cleanliness under the rim. We are taking immediate steps to rectify this and ensure that such oversights are not repeated in the future.To answer your question, yes, we do have a cleaning service supervisor who will be addressing this matter with the team to reinforce the importance of thorough cleanliness in all areas, including those that may not be immediately visible.We understand the importance of maintaining a clean and hygienic environment for our guests, and we are committed to learning from this experience to prevent similar incidents in the future. Your feedback is invaluable to us, and we hope you would give us another opportunity to provide you with a much-improved experience.Once again, thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to welcome you back for a much-improved experience.Kind regards,

8/10 - 좋아요

Liesa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient motorway services accommodation. Property is basic and functional. Check- in was quick and efficient.
2023년 9월에 1박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 10월 4일
Dear Liesa,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

4/10 - 별로예요

Nicholas

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointed with Room Standard.
Didn't get there till early evening. Reception was unmanned but came within 5 minutes. Was allocated a room. Entered and it hadn't been cleaned. Dirty Cups, Used Towels in a Pile. Bed unmade. Was allocated another room. Hadn't been Hovered properly and only one set of Towels. Had to get extra. Didn't bother moving again. Room was suffering from wear and tear. Broken Tile in Bathroom. Bodged repairs around the Room. Towel Rail switch was there on wall but cable had been chopped off. Slept ok. Shower was ok.
2023년 9월에 1박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 11월 14일
Dear Nicholas,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay. It's disheartening to hear that the initial room did not meet our usual standards, and we are truly sorry for the time to oversight.We appreciate your patience and cooperation in moving to another room. However, it's disappointing to learn that the second room also fell short of expectations in terms of cleanliness and maintenance. Your feedback is invaluable, and we will be conducting a thorough review with our housekeeping and maintenance teams to address the issues you've raised.Please be assured that this is not reflective of the level of service we aim to provide, and your comments will be used to implement necessary improvements. We understand the importance of a comfortable and well-maintained environment for our guests, and we will take immediate steps to rectify the shortcomings you highlighted.Once again, we apologize for any inconvenience caused and appreciate your understanding.Kind regards,

8/10 - 좋아요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to get to,
2023년 9월에 1박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 10월 4일
Dear Debbie,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

4/10 - 별로예요

James

별로예요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 11월 13일
Dear James,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

6/10 - 괜찮아요

Mark

2023년 9월에 1박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 11월 13일
Dear Mark,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

10/10 - 훌륭해요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient
Very convenient for our longer trip to London, lovely staff
2023년 9월에 1박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 10월 4일
Dear Gordon,,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are happy to hear that you have had a great stay among us and that our staff’s efforts pay off. We are very much looking forward to seeing you soon again.Kind regards,

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We just needed somewhere to sleep that was nice and clean and not too noisy and this hotel fitted the brief perfectly. We will be back again :)
2023년 9월에 1박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 10월 17일
Dear Sandra,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

4/10 - 별로예요

wendy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel was in pretty poor condition. The mobile phone charger got very hot in the socket and doesnt at home. The tv didnt work because the airial was broken. There was something splashed all up the wall in the waredrobe and mould above the shower door. The way breakfast was advertised, it suggested there was a cooked breakfast but it was a small bag of cornflakes and lots of sugary items. If i had known this there is no way i would have booked it. The reception manager did offer me a voucher for starbucks next door and that was welcome as it had a decent coffee but im on a special diet so could eat the roll only the fruit pot. We wont be book days inn again even though the guy on the desk was trying his best and was friendly.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Mark

Overall very good
2023년 8월에 1박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 10월 17일
Dear Mark,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

6/10 - 괜찮아요

Cedric

2023년 9월에 1박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 11월 13일
Dear Cedric,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

8/10 - 좋아요

terry

2023년 8월에 1박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 10월 17일
Dear Terry,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value for money, good location
2023년 8월에 1박 숙박함
답변 제공: Days Inn Stevenage 님, 2023년 10월 17일
Dear Brian,Thank you for choosing Days Inn Stevenage North for your stay and for taking the time to share your feedback with us. We are very much looking forward to seeing you soon again.Kind regards,