책상, 다리미/다리미판, 무료 유아용 침대, 무료 WiFi

레드 루프 인 볼드윈 여행 후기

2 out of 5
레드 루프 인 볼드윈
1088 Us Highway 301, I-10 at Exit 343, Jacksonville, FL

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 417개 이용 후기 중 127개" "
평점 8 - 좋아요. 417개 이용 후기 중 148개" "
평점 6 - 괜찮아요. 417개 이용 후기 중 70개" "
평점 4 - 별로예요. 417개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 417개 이용 후기 중 36개" "

7.4/10

청결 상태

8.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

richard

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
rooms were clean and attractive, area around motel home to 2 truck stops and active rail line. building clean and well kept. pool was dead.
2024년 4월에 2박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 4월 17일
Dear Richard,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN BALDWIN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the upkeep of the building, the appearance and the cleanliness of the room. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.As it relates to your comments about a pool, we do not have a pool at our location. Nevertheless, please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfy
2024년 4월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 4월 8일
Thank you, Christina, for telling us about your stay at the Red Roof Inn Baldwin. We sincerely appreciate your 5/5 score and are happy to hear you had a great encounter with us. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

TIANQIU

2024년 3월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 4월 1일
Hello Tianqiu,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN BALDWIN. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

4/10 - 별로예요

Helen

Advertised a pool that was full of dirt. Breakfast was cheap, no protien.
2024년 3월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 3월 30일
Thank you for leaving your honest feedback, Helen. I was saddened to read that your stay fell short of expectations due to the quality of the breakfast not being to your liking and the uncleanliness of the pool. We are very sorry for your experience. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 3월 28일
Hello Matt,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN BALDWIN. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Virginia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The microwave was dirty. They refrigerator has moved in it. The coffee pot was dirty. The mirrors were splattered. The covers on the beds were both dirty one had a pee ring and the bed smelled like pee. The bathroom also smelled like pee. The swimming pool is full of dirty water with grass growing in it.
2024년 3월에 3박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 3월 19일
Hello Virginia, Thank you for taking the time to tell us about your stay at the Red Roof Inn Baldwin. I am disappointed that your experience was less than ideal due to the dirty microwave, the unclean coffee pot and all the other concerns mentioned. Please accept our sincerest apologies for the inconvenience caused by the issues you highlighted. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 3월 7일
Hello Donna, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BALDWIN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 - 좋아요

Don 님, Dieppe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to find, conveniently located.
2024년 3월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 3월 5일
Dear Don,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Baldwin. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our convenient location which is easily located. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 - 좋아요

JOSEPH 님, Happy Valley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked the quiet town and clean room. Did not like dirty floor.
2024년 2월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 3월 2일
Thank you for taking a moment to leave a review, Joseph. The staff and I at the Red Roof Inn Baldwin appreciate your 4/5 score following your stay. I am thrilled that our quiet town and clean room pleased you. However, you indicated that the floor was dirty. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area.Sincerely, Red Roof Management

8/10 - 좋아요

Marilyn

2024년 2월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 3월 23일
Hello Marilyn,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN BALDWIN. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Zach

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a normal check in experience, nothing bad or overly great. Got to the room, opened the door and from afar everything looked nice. HOWEVER, THE ROOM WAS DISGUSTING! One could only assume our room had been used for filming a porno or someone just had some sort of dirty sex. The sheets on both beds were covered in pink/red lipstick stains; the comforter had cigarette burn holes; and the tub looked dirty as well. But worst of all was the clear handprint on the backboard of the bed as another reminder I was sleeping in a room and bed that sex was had ALL OVER in and then probably was just tidied up and not even cleaned. I paid the $112 because I wanted something more quality than the $65 hotel options nearby even though I am on a budget. I regret it because it would’ve been the same as a rundown roadside hotel. I will not be returning to a red roof inn again. I wish I could get my money back.
2024년 2월에 1박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2024년 2월 21일
Dear Zach,Thank you for telling us about your recent visit to RED ROOF INN BALDWIN. It's truly regrettable to read that the uncleanliness of your room, the condition of the tub and the other areas of opportunity you brought. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.We wish you all the best in your future travels. Regards,Red Roof Management

8/10 - 좋아요

Levi

2024년 2월에 4박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 3월 23일
Hello Levi,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN BALDWIN. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

david

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool wasn’t open
2024년 1월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 2월 1일
Dear David, Thank you for taking the time to tell us about your experience at the Red Roof Inn Baldwin. We are delighted to hear that you had a wonderful experience during your stay with us. Please accept our sincerest apologies for the less than ideal encounter you had with the pool. We understand that this information may not have been clearly communicated prior to your arrival and will make efforts to improve our communication in the future. Your feedback is very important to us, so thank you for sharing.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Matilynn

2024년 1월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 3월 23일
Hello Matilynn,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN BALDWIN. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its quiet and i feel safe here. Nice having a smoking room You use a table outside or something, but other then i wouldnt change anything
2024년 1월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 1월 28일
Hello Melissa,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Baldwin. I am glad to read that you were pleased with the tranquility of our hotel and the comfort of our room, prompting your 5/5 rating. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the breakfast and I believe talking to the owner. She was so nice.
2024년 1월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 1월 28일
Dear John,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Baldwin. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our nice staff and the breakfast. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Renee

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The attendant was genuine about my satisfaction. I would recommend Red Roof for a clean and affordable room. The bed was comfortable and I never saw a bug. I would stay here again.
2024년 1월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 1월 26일
Dear Renee,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Baldwin. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our affordable prices, the comfortable beds, the cleanliness of the room and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Jay

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Patti

가족 여행
좋아요: 청결 상태, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 1월 19일
Hello Patti,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Baldwin and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 - 좋아요

Vicki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 1월 12일
Hello Vicki, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BALDWIN and I welcome your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 - 좋아요

Kitra

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 1월 10일
Hello Kitra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BALDWIN and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 - 훌륭해요

Thea

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for the price. Clean and convenient. Renovated room with great TV’s, microwave and fridge.
2023년 12월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 1월 4일
Dear Thea,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Baldwin. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our affordable prices, the amenities, the cleanliness of the room and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Stefanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 1월 4일
Hello Stefanie,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Baldwin. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 1일
Hello Andrew, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BALDWIN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

8/10 - 좋아요

Ivailo

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 1일
Hello Ivailo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BALDWIN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

8/10 - 좋아요

michelle

2023년 12월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 1월 2일
Hello Michelle,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Baldwin and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 - 좋아요

Robert

2023년 12월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 1월 23일
Hello Robert,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Baldwin. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Confortable beds
Confortable beds
2023년 12월에 1박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2023년 12월 30일
Dear Valued Guest,Thank you for telling us about your recent visit to RED ROOF INN BALDWIN. I was happy to read that our comfortable beds met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Regards,Red Roof Management

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice.
Very nice. Exceeded expectations. Though I have to say I went in with low expectations. Reasonably clean and quiet. Beside a truck stop but very little noise.
2023년 12월에 1박 숙박함
답변 제공: LaTunde Murrant. Rediresponse Specialist 님, 2023년 12월 23일
Dear Eric,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BALDWIN. It's great to see you enjoyed your stay, resulting in a 10/10 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us and exceeded your expectations. It's good to know that your stay was very nice, you were pleased with the clean and quiet visit you had. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Becky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good deal for overnight stay.
The outside doesn’t look gorgeous but the area is RIGHT off the highway next to one of the better Waffle House’s I’ve been to and well lit. The room was a good size, decent bathroom, very comfy king bed, nice flat screen tv with Direct TV satellite (lots of channels). Room temperature was easy to control. Very comfortable room. Staff were pleasant and efficient. For a 1-night stay it beats paying an extra $50 for the next least expensive hotel room.
2023년 12월에 1박 숙박함
답변 제공: LaTunde Murrant. Rediresponse Specialist 님, 2023년 12월 22일
Dear Becky,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BALDWIN. It's great to see you enjoyed your stay, resulting in a 10/10 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding the room size, the very comfy king bed and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 - 좋아요

Laura

좋아요: 직원 및 서비스
It was fine for quick one night stay
The front desk gal was very pleasant upon arrival. Quick check-in. When I got to my room, my tv had “no connection “ so I called the gal and she came immediately. Pulled away the dresser, and fixed the problem. The place is not up to date, pool looks horrible and is permanently closed. I’m grateful for this motel being here though as it’s the only one in this little area by all these gas stations and fast food joints after 12 hours driving. Slight traffic noise from highway. Breakfast. Nice to have control of heat/air conditioning.
2023년 12월에 1박 숙박함
답변 제공: LaTunde Murrant. Rediresponse Specialist 님, 2023년 12월 22일
Dear Laura,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN BALDWIN. We value you as our guest and welcome your 8/10 score. At Red Roof we are thrilled to read that the front desk staff was very pleasant, you had a quick check-in and all other positives that you highlighted. However, as it related to your comment of the pool, the update and any other concerns you mentioned. These will be taken into consideration to improve the quality of stay with us. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 12월 11일
Hello James, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BALDWIN and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

michael

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My issue is not with the hotel but with Expedia! I actually checked in at 3:30am on 3DEC while traveling with the military. Therefore, the our system online gave me 3-4DEC instead of 2-3DEC. So I have to pay out of pocket for 2-3DEC at the hotel. Then lost my money with Expedia because it said basically I am trying to cancel the same day but it was already 3 DEC. I would like a refund for 3-4DEC, Recommendations: Allow your customers at least one hour to cancel even for same day purchases. I noticed it as soon as I got the confirmation email but couldn’t do anything about it. So I paid $98 (3-4DEC) with Expedia and paid $112 (2-3DEC) at the hotel on my Govt travel Card. I have to answer for that transaction. Thanks for your help in this matter.
2023년 12월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2023년 12월 5일
Thank you for leaving your honest feedback, Michael. We do apologize for any inconvenience caused due to the issues you encountered with the reservation. Please contact your booking source directly to resolve this matter. We will take your comments into consideration to make changes to improve our customer experience.Please know that at Red Roof we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

Diana

2023년 11월에 1박 숙박함
답변 제공: LaTunde Murrant. Rediresponse Specialist 님, 2023년 12월 22일
Hello Diana, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BALDWIN. and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 11월 29일
Hello Paul,Thank you for rating your recent stay at the Red Roof Inn Baldwin. It's great to see you enjoyed your stay, resulting in a 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again, Paul, and we hope we have the opportunity to see you again in the future. Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 11월 24일
Thank you, Ashley, for taking a moment to complete our survey. The staff at the Red Roof Inn Baldwin and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 11월 13일
Dear Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Baldwin and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 - 좋아요

Adam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 11월 13일
Hello Adam,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Baldwin and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Mat

2023년 10월에 1박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 11월 12일
Hello Mat,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Baldwin. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I felt a little uneasy from the outside but inside and the people were awesome. I did feel safe.
2023년 11월에 1박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 11월 9일
Dear Angela,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Baldwin. I'm so glad you were pleased with our awesome staff and you felt safe, prompting your 5/5 score. However, it's truly disheartening to see you highlight that the upkeep of outside made you feel uneasy. Nevertheless, at Red Roof feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 11월 7일
Hello Jeffrey,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Baldwin and appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

CONCRETE PLACEMENT 님, Ridgeland

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 11월 2일
Dear Valued Guest,The staff and I saw your survey following your recent stay at the Red Roof Inn Baldwin. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope that you will give us the opportunity to provide you with a better stay the next time you’re in the area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Marlene R

2023년 10월에 1박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 10월 29일
Hello Marlene,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Baldwin and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Joan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great overnight stay!
2023년 10월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 10월 21일
Hello Joan,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Baldwin. The staff and I were happy to see we met your expectations and that you had a great overnight stay, resulting in a 10/10 score. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay. .Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Daniel 님, Raleigh

2023년 10월에 1박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 11월 11일
Hello Daniel,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Baldwin. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 - 좋아요

Yahor

2023년 10월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 10월 13일
Hello Yahor,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Baldwin and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Russell

2023년 9월에 2박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2023년 9월 30일
Hello Markus,Thank you for taking a moment to complete our survey. Everyone here at the Red Roof Inn Baldwin was proud to see your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof staff strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,NishayeRed Roof Management RediResponse Specialist

8/10 - 좋아요

Ladeana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 9월 20일
Hello Ladeana,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Baldwin and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

실제 이용하신 고객

2023년 9월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 9월 15일
Dear Valued Guest,Thank you for taking a moment to leave a review. The staff at the Red Roof Inn Baldwin and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof Management RediResponse Specialist

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No area dining
2023년 9월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 9월 12일
Hello Robert,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Baldwin. I'm so glad we earned your 4/5 score. However, I am sorry to hear that the unavailability of a dining area hindered your stay. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist