빌라, 침실 2개 | 객실 내 금고, 책상, 무료 WiFi, 침대 시트

알라만다 창구 빌라 여행 후기

3 out of 5
알라만다 창구 빌라
Raya Padonan No. 40 Tibubeneng, Canggu, Bali

이용 후기

2.6
평점 10 - 훌륭해요. 3개 이용 후기 중 0개" "
평점 8 - 좋아요. 3개 이용 후기 중 0개" "
평점 6 - 괜찮아요. 3개 이용 후기 중 0개" "
평점 4 - 별로예요. 3개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 3개 이용 후기 중 2개" "

3.4/10

청결 상태

2.6/10

직원 및 서비스

3.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 7박 숙박함
답변 제공: Dodik 님, 2019년 1월 17일
Dear Anonymous Thank you for your time and review. And thank you for your stay at Alamanda Town House. We are happy can assist you during your stay and we do apologize that our service is not meet your expectation. We are sorry regarding your concern, however we will maintain our product and service until meet for guest satisfaction. Once again, thank you and we are sorry for any inconvenience. Thank you and best regards, Alamanda Town House’s Team

2/10 - 너무 별로예요

Ida 님, Dortmund

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Katastrophe!
Eines der Hotels, wo man die Tage bis zur Abreise zählt. Der Pool hat gestunken, die Eingangstür hatte kein funktionierendes Türschloss, das Badezimmer und alle übrigen Zimmer waren dreckig, duschen war kaum möglich, da kaum Wasser aus dem Duschkopf kam. Das Frühstück war absolut eintönig und spärlich. Keine erkennbare Reaktion vom Personal (Sprachschwierigkeiten konnten hier ausgeschlossen werden) auf Beschwerden. nicht Empfehlenswert - not recommended
답변 제공: Alamanda Canggu Villa 님, 2019년 4월 17일
Dear Ida Thank you for your time and review. And thank you for your stay at Alamanda Canggu Villa. We are happy can assist you during your stay and we do apologize that our service is not meet your expectation. We are sorry regarding your concern, however we will maintain our product and service until meet for guest satisfaction. Once again, thank you and we are sorry for any inconvenience. Thank you and best regards,

4/10 - 별로예요

Conor 님, Melbourne

별로예요: 직원 및 서비스, 객실의 편안함
Alamanda Cangu Villa
After spending a night in a budget hotel down in Kuta, I decided to get away and relax in a comfortable villa for a few nights. I spotted this place, and seeing that it had no reviews, I decided to give it a go anyway seeing as villas at this price in Bali are usually excellent. According to the description listed on Expedia, the villa boasted free wifi, a comfortable bathroom with a shower/tub combo, and 24 hour accessibility. Upon arrival I was greeted by the hotel staff, who, unfortunately, could not speak any English. After being shown to my room, I decided to use the bathroom, which to my shock was mouldy and extremely poorly built. The shower/tub Combo I had been looking forward to wasn't there, only the stench of fresh mould and a mediocre showerhead spraying onto an uneven floor that never properly drains. I decided I could overlook this, and went to ask for the wifi password. Upon doing so, I was told that there is in fact no wifi available. After a day's exploring, I spent a few hours watching TV and reading, planning to enjoy a moonlit ride at around 10pm. Upon going down to where my bike was parked, I found the gate to be padlocked shut with no staff in site, ruining my plan. Overall, I felt robbed by the experience. I paid the same as I have paid for many other excellent villas in Bali, and this place was worse than a budget hotel in Kuta. Much worse.
답변 제공: Alamanda Canggu Villa 님, 2019년 4월 17일
Dear Conor Thank you for your time and review. And thank you for your stay at Alamanda Canggu villa. We are happy can assist you during your stay and we do apologize that our service is not meet your expectation. We are sorry regarding your concern, however we will maintain our product and service until meet for guest satisfaction. Once again, thank you and we are sorry for any inconvenience. Thank you and best regards,