스포츠 시설

아마루사 스위트 발리 여행 후기

4 out of 5
아마루사 스위트 발리
Jl. Kebo Iwa No. 2, Taman Mumbul, Nusa Dua, Bali

이용 후기

5.6
평점 10 - 훌륭해요. 53개 이용 후기 중 4개" "
평점 8 - 좋아요. 53개 이용 후기 중 14개" "
평점 6 - 괜찮아요. 53개 이용 후기 중 13개" "
평점 4 - 별로예요. 53개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 53개 이용 후기 중 13개" "

6.0/10

청결 상태

6.2/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

Sonya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Management Amaroossa Suite Bali 님, 2024년 3월 1일
Dear Mr/s. Sonya, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your rating experience. We are glad to read that you had enjoyed your stay with us. We are looking forward to welcoming you back in the future. Kind Regards, Management Amaroossa Suite Bali

2/10 - 너무 별로예요

Ahmad

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ruined our honeymoon. Worst hotel i have ever seen. Very dirty and the photos are at least 10 years old. Our private pool was so dirty and not usable at all. We requested for another room and was given a room dirtier than the 1st room. Checked out 20 minutes later and still chasing them for a refund. PLEASE STAY AWAY FROM THIS PLACE
2023년 10월에 6박 숙박함
답변 제공: Amaroossa Suite Bali 님, 2023년 10월 16일
Dear Mr. Ahmad,Warmest Greetings from Amaroossa Suite Bali. Thank you for your recent stay at our hotel and we're deeply apologize for any uncomfortable situation that you have while staying in our hotel. We're progressing to keep maintain our hotel facilities and services to be better than before.We're hoping to see you in your next visit to Bali with of course a better innovation and improvement.Kind Regards, Management Amaroossa Suite Bali

10/10 - 훌륭해요

Alexis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lovely staff and nice place to stay. The rooms could use a bit of a renovation however it is still very comfortable and affordable! Would recommend for a place to stay if you’d like to be close to the airport!
2023년 9월에 15박 숙박함
답변 제공: Amaroossa Suite Bali 님, 2023년 9월 29일
Dear Ms. Alexis,Warmest greeting from Amaroossa Suite Bali.Thank you for staying with us and taking your valuable time to share your experience. We are glad to read that you had enjoyed your stay with us and would love to recommend to everyone, it will be appreciated.We're progressing to keep maintain our hotel facilities and services to be better than before.We're looking forward to welcoming you back in the future, of course with better innovation and improvement.Kind Regards,Management Amaroossa Suite Bali

8/10 - 좋아요

Lauren

좋아요: 청결 상태
2023년 8월에 3박 숙박함
답변 제공: Amaroossa Suite Bali 님, 2023년 9월 6일
Dear Mr. Lauren, Warmest greeting from Amaroossa Suite Bali.Thank you for staying with us and taking your valuable time to share the good rating for us. We are glad to read that you had enjoyed your stay with us.We are looking forward to welcoming you back in the near future. Kind Regards, Management Amaroossa Suite Bali

4/10 - 별로예요

Les

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was far away from everything and was need of updates and was musty smelling. The breakfast was limited and would not recommend
2023년 2월에 2박 숙박함
답변 제공: Yudik Arimbawa 님, 2023년 3월 1일
Dear Mr/s. Les,Warmest Greetings from Amaroossa Suite Bali. Thank you for your recent stay at our hotel and we're deeply apologize for any uncomfortable situation that you have while staying in our hotel. We're progressing to keep maintain our hotel facilities and services to be better than before. We're hoping to see you in your next visit to Bali with of course a better innovation and improvement.Kind Regards, Management Amaroossa Suite Bali

2/10 - 너무 별로예요

shingo

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 4월에 3박 숙박함
답변 제공: Amaroossa Suite Hotel Bali 님, 2020년 4월 14일
Dear Mr. Shingo, Warmest Greetings from Amaroossa Suite Bali. Thankyou for your recent stay at our Hotel,and we're deeply apologize for any uncomfortable situation that you have while staying in our Hotel,and we're progressing to keep maintain our Hotel Facilities and Services to be better than before. We're hoping to see you soon in your next visit to Bali with of course a better innovation and improvement. Kind Regards, Management Amaroossa Suite Bali

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
This property is just off the main road. It is modern but requires a good spit and polish, but this is Bali and all things considered I would stay here again. It was pleasant and the pool rooms are great for your own space and the ability to take a private dip regardless of the time.
2020년 2월에 1박 숙박함
답변 제공: Yudik Arimbawa 님, 2023년 9월 29일
Dear Valuable Guest,Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience. We are glad to read that you had enjoyed your stay with us and would love to stay here again.We're progressing to keep maintain our hotel facilities and services to be better than before.We're looking forward to welcoming you back in the future.Kind Regards,Management Amaroossa Suite Bali

2/10 - 너무 별로예요

RICHARD 님, Singapore

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely , spoiled our stay in bali. Everything except this hotel. Smelly and leaking toilets. Same condition after cleaning every day. Leaking air-conditioning. Not a pleasant stay on the whole. Had a good driver to roam (+6285935047610, wikan) and that was a only consolation for us for all 5 days stay.
2019년 11월에 4박 숙박함

2/10 - 너무 별로예요

Jonathan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Terrible toilet
Approach to hotel was absolutely covered with litter. That put us off before we left the taxi. On entering the hotel my wife was feeling unwell and asked directions to the public toilet. The state of which was so bad she couldn't use it. Covered in faeces, including cistern and walls. We informed the staff that we would not be staying and required a refund. I appreciate that this toilet may have been checked an hour before and been ok, however I can only report our experience as found.
2019년 8월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The staff were helpful and friendly. The breakfast was great
2019년 7월에 7박 숙박함

10/10 - 훌륭해요

Satria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice to stay
It's a nice stay during my family vacation. My kids are happy to stay.
2019년 5월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2018년 12월에 9박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel staff weren’t very helpful, food was terrible and one of the days they forgot to clean our room
2018년 10월에 3박 숙박함

6/10 - 괜찮아요

m.n 님, japan

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
部屋が暗い
従業員は英語しかしゃべれません。英語が話せない方は厳しいかもしれません。 でも皆さん笑顔で接客してくれ良かったです。 ホテルは、部屋が暗すぎて過ごしにくかった。 部屋のタオルが臭かった。 ドアが壊れてて完全に締めることができなかった。 朝ごはんの種類が少なく、せっかく朝食ありで頼んだのに1日目のみ利用。もったいなかった。 立地が悪く、何をするにもタクシー移動でないとどこにも行けません。 以上から、次はないですね。
2018년 9월에 4박 숙박함

6/10 - 괜찮아요

ha 님, france

좋아요: 객실의 편안함
별로예요: 청결 상태
hôtel correct
la chambre sentait le renfermé. Manque juste un rafraîchissement des chambres. le personnel est serviable. Je dirais que le rapport qualité/prix est correct.
2018년 1월에 4박 숙박함

4/10 - 별로예요

bali 님, bali

별로예요: 청결 상태, 직원 및 서비스
Don't bother...
The bed is literally the only good thing, the lights don't work properly, the bathroom wasn't very clean and I had towels with stains all over them. I left and found another place to stay. Nothing like the photos, so don't be fooled.
2017년 8월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2017년 7월에 3박 숙박함

6/10 - 괜찮아요

DR GKM

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No kichenette and iron facilities but mentioned in the hotel facilities
2017년 7월에 1박 숙박함

6/10 - 괜찮아요

Rebecca

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel is much older than it looks in the advertised pictures. Also the on site facilities are not what is advertised. Staff were friendly and helpful but I was disappointed in the condition of the hotel.
2017년 6월에 1박 숙박함

2/10 - 너무 별로예요

Craig and Jan D 님, Australia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DISGRACEFUL! Worst hotel we've ever stayed at!
Where do we begin, the "Royal Suite" what a joke! First off we walked into our cigarette smoke smelling, hot room then went to turn the aircon up and the control panel fell off the wall. Our lounge was heavilly stained. This was unacceptable so asked to move rooms, checked out two other rooms all in the same condition. As it was close to midnight we would have to stay one night. Went to have a shower and the toilet and bath were leaking, soap holder totally rusted, towels stained too. Turned tap on in basin where a fountain of water sprayed in my face. The balcony was small where the aircon motor blew hot air straight onto you, wouldn't sit on the lounge as it was filthy. Pulled the bedcovers back to find stains on the sheets, disgusting! The next day went down for breakfast surely this would be better, again let down. Hardly any variety to choose from, 3 small hot asian dishes and eggs and toast. Small fruit plate that was hot. Asked for a coffee with milk which took 10 minutes, the final straw was when we saw the staff member smelling the milk, that was it we were out of there! Went down to get some cash, no shops, restaurants nothing. Packed our things and went to reception and politely asked if we could possibly have a partial refund as what we saw on the website and the star rating was far from acceptable. No luck there either, were told to contact Expedia. In the lobby were exposed wires, maintenace everywhere needed. Now out of pocket over $600, not impressed!

2/10 - 너무 별로예요

Stella 님, Perth, WA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful do not stay here!
Driver did not pick me up at airport as arranged. Staff barely speak English. Door to plunge pool broken leaving big gaps for heat and bugs to come in. Front room door did not lock. Safe in room broken.....when I asked to change rooms I had to argue for half an hour to do so and other room was substandard..roof top bar and swim up bar closed because "we not want to open".....nowhere to get drink in hotel. I was booked for 8 nights, stayed two and went elsewhere..highly recommend that you don't stay here!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Hotel slecht bereikbaar steile hellingen.
Er is totaal niets te doen Alles met een taxi eten zeer slecht.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Almost nothing in our room worked..
The hotel was not really at all what it advertised, it's very possible it is going under. When we got to our room the toilet wasn't flushing and the tap on the sink was non existent. We tried to call down stairs but the phone wasn't working. We went to call someone who managed to fix the tap but not the toilet. The wifi didn't work very well either, often disconnecting after a couple of minutes. Later that evening we also discovered the bathtub drain didn't unplug and the shower had a leak, which flooded the bathroom. The tv also had no remote. At this point it was becoming quite humorous how many things didn't work. The staff like in most of Bali were very friendly but unfortunately the hotel was a bit of a disaster.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointing
Our room had a terrible smell during the entire stay. A mixture of damp and sewage. Maintenance in the room was non existent. There was a gap around the door leading to the plunge pool large enough for a rat to break in through. We were woken by the rustling noise as it went through our bags and had to chase it out. Despite three people staying in the room we were only ever given two towels every day and no face cloths. Became a joke that we had to ask for the extra towel every day. Looks as though when the hotel was built it would have been beautiful and very luxurious but appears that upkeep was never a priority. Very disappointed with Amaroossa. Can see why their rating keeps decreasing.

8/10 - 좋아요

widya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

andy 님, australia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No buffet breakfast then even had no eggs!!!!
Only good thing to say is pool was ok, no buffet breakfast because Le occupancy than no eggs , long way from anywhere and none of staff speak very goo English, never again , very disappointed!!!!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Overall a good stay

6/10 - 괜찮아요

Anni 님, jakarta

좋아요: 직원 및 서비스, 객실의 편안함
Room is great but pool&lobby too small
Room is great but pool&lobby too small Would prefer wool carpet for the sofa area... Hate the well-perfumed towel.. Love the size of the bed. Overall spacious room..

2/10 - 너무 별로예요

Gillian 님, Adelaide

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel experience.
The Amaroosa Suite Bali, Nusa Dua, unfortunately, is not really ready to call itself a tourist experience. The rooms are not clean, safety is an issue, customer service is an issue and it is, in one word -- substandard.

2/10 - 너무 별로예요

kelly 님, queensland

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
tom cat lice
3 guests room safes we're broken into. Resort has Tom cat lice. Do not stay there. I would like to think hotel would refund money stolen.

6/10 - 괜찮아요

にゃんこ 님, 東京

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
ヌサドゥア
リゾート地のヌサドゥアに泊まりたかったが行ってみるとヌサドゥアの中心地からはタクシーで15分程離れてる場所で海も見えない大通りから少し入った街の中にあるホテル。 その為出掛けるのにタクシー必須。 部屋の作りは、洋風で居心地良く、屋上にバーがあり、プールもあり、レストランは一つ。スタッフは適当なゆるーい感じで日本語解るスタッフは無し。 夜出掛けて飲む必要が無ければおすすめ。 レンタルサイクルもあり!

6/10 - 괜찮아요

clat 님, MY

좋아요: 객실의 편안함
Private pool at affordable price
Big room with good facilities. A bit far from beaches and most attractions.

4/10 - 별로예요

Angeline 님, Singapore

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Poor experience at Amaroossa
Stained towels and broken shower. Pictures on Internet looks good but the quality of room fixtures is not great.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태

8/10 - 좋아요

Bep

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

adel alanazi 님, riyadh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
تجربه رائعه

8/10 - 좋아요

Maxime 님, NH

좋아요: 청결 상태, 직원 및 서비스
ok for budget trip
Average hotel...far from everything...average food at the hotel...nice big room, modern & clean...staff nice & polite.

2/10 - 너무 별로예요

Boags12 님, Adelaide

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed one night canceled the next 3
The hotel is small with a u shape configuration with the pool in the center which is also small and can be seen by the street. The rooms themselves look amazing in the pictures but in reality the place is poorly built and the rooms are dirty. The sliding door onto our balcony would not seal shut so we could hear everything that was going on out in the street all night including the guy that sweeps the street with a broom in the morning. The toilet seat was stained and looked unclean. The bath had a large stain near one end and did not look at all inviting to use. The basins has water mark stains all around. The shower had two separate heads and one of then did not work. When they fixed it they both did not work properly. I asked them to fix the issues I had twice and they were not fixed after being out all day for 9 hours. When I returned I told them I was not happy with the hotel and wanted to check out. They then rushed around trying to fix all the problems so I would stay. I told them I was not happy that I had to tell them I wanted to leave for them to do something about it. They offer to upgrade my room and give me a free dinner for too in their restaurant. I declined as we had already been put off the hotel and the food was not good at the restaurant. The hotel is not near anything with a 80,000 rupiah taksi ride to get to most places and 100,000 to get back to seminyak where all the restaurants are. In total the staff were friendly and that was about it. 1/5 stars.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Jagannadha Rao K s 님, Singapore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor service more than three times power trip.
My stay in Amaroossa hotel not very happy because the services was not good. more than three time the power trio in the mid night and bath room door not properly fitted hence water drip and floor alwasy wet. TV channels are very blurr the reception of the channel was not good. cafeteria was full of flys.

6/10 - 괜찮아요

adi 님, jakarta

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
kamar 315
ac kurang dingin (terutama siang hari) air panas di shower tidak panas

4/10 - 별로예요

Melkein ensikertalainen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lievä pettymys
Kaikinpuolin siisti ja mukavan näköinen hotelli, joka sijaitsi ihan slummi alueella. Matka uima rannalle aivan liian pitkä ja luvattu runsas ja ilmainen aamupala oli surkea ja kuitenki törkeen hintanen. Henkilökunta oli mukavaa, viihdepuolikin olis varmaan ollu ihan kiva jos siellä olisi ollut väkeä. Hotellissa ihan muutama asukki.

8/10 - 좋아요

AU 님, 東京

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ショートバカンス
こじんまりしていて、リゾートホテルというよりは、小型のマンションという感じのホテル。 設備は新しくて快適。 ベランダの室外機が外側を向いていないので、熱風がベランダに滞留してしまう点がちょっと残念。 でも濡れものを干すとすぐに乾く点は便利。

8/10 - 좋아요

AU 님, 東京

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
出張+バカンスに最適
Wifi無料で、部屋も広く近代的。 バリっぽさはないが、とても清潔。 冷蔵庫、電子レンジが完備されていて便利。

8/10 - 좋아요

Romain 님, fr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lits trés confortables
Très bon séjour passé dans cet hôtel. Je le recommande. Personnel très sympathique et prévenant.

8/10 - 좋아요

silvy 님, perth

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel good car service to destinations..
We enjoyed our stay it was very relaxing and the staff were extremely friendly.

8/10 - 좋아요

RocioEA

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great place! and Friendly staff
We stayed for 3 days and the staff was very friendly. The location is far to the beach, but they have shuttle to Bali collection twice per day.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Aaron 님, Australia - QLD - Brisbane

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Facilities: Modern; Value: Reasonable; Service: Rude; Cleanliness: Tidy; Room for improvement! But, great potential!