조감도

클럽 발리 패밀리 스위트 @레기안 비치 여행 후기

3.5 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 127개 이용 후기 중 30개" "
평점 8 - 좋아요. 127개 이용 후기 중 51개" "
평점 6 - 괜찮아요. 127개 이용 후기 중 29개" "
평점 4 - 별로예요. 127개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 127개 이용 후기 중 8개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

10/10 - 훌륭해요

richard

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always stay at this motel, first time using 2 bedroom suite, was great and good price. Overall site is not westernised, its very bali. Give location a try. Beach is 2 minute walk from motel pool. Staff are fantastic. Plenty of stores and restaurants in the area
2024년 2월에 4박 숙박함
답변 제공: Filman 님, 2024년 2월 28일
Dear Mr.Tomkins.Thank you for being great customer ,we were glad anytime to welcome you back to our place and we hope that you and family always stay happy and healthy.Kind RegardManagement

2/10 - 너무 별로예요

Sara

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Booked a family suit at club Bali family suits which is not actually part of the the whole hotel showing of the pictures are incorrect!!! first night we had no power, wen ever u have a shower water would leak all over the floor,toilet would always be blocked, only had a sheet on beds! Couldn’t get towels at swimming pool because the pool advertised as club bali wasn’t actually part of the hotel. There was rarely any one at the reception, very disappointing
2024년 1월에 7박 숙박함
답변 제공: Management 님, 2024년 1월 17일
Dear Ms.Thank you by giving us feedback , we do understand your uncomfortable situation while staying hopefully in the future we will dress up our issue and make more better ,our suggestion please check your booking firmly to avoid misunderstanding booking ,and as far as info we have get they give free night as compensation which you have not mention in your comments.One agian we do apologize ,for inconvenience.RegardsManagement

4/10 - 별로예요

Calderon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Management 님, 2023년 12월 28일
Dear Mr. CalderonLet us deeply apologize for inconvenience happen while your ,we do understand and let us fix it and hopefully we will still seeing you in the future,for better stays in here.Also we will organized actual info and erase those not actual in our property.

8/10 - 좋아요

Terence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The Water pressure was non existant in the showers, its a joke the water pressure, ( not hard to add a pump inline to push water) the toilet had to be repaired twice in 4 days as it continued to drip and needed a new cistern ( that never happened) was still leaking when we left
2023년 10월에 5박 숙박함
답변 제공: Management 님, 2023년 10월 24일
Dear Mr.PanczykOn behalf of management we do deeply apologize for uncomfortable happened of water pressure in your toilet ,we will straight away addressed this issue and thanks you for staying with us ,looking forward to see back in here.RegardsManagement

10/10 - 훌륭해요

rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we just had 10 days at Club Bali and have to say it is a great place to stay, huge 2 bedroom apartment on high floor we even had sea views ,the staff were lovely very helpful especially Sriasih from the moment she greeted us to the time we checked out she was happy to help with anything we needed a big thankyou to her for making our stay even better .We would definitely recommend staying here
2023년 10월에 9박 숙박함
답변 제공: Filman 님, 2023년 10월 13일
Dear Ms.RebeccaWe are glad to have your Good review ,hopefully we wiil see you again and make more better while your next visit here.RegardsManagement

2/10 - 너무 별로예요

Kevin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Club Bali is situated within the beautiful grounds of the The Jayakarta Hotel. However, it would be in the interests of Expedia to restrict its accomodation options to those that meet a minimum standard of 2/3 stars.
2023년 9월에 9박 숙박함
답변 제공: Management 님, 2023년 9월 29일
Greetings Mr.Kevin we do Apologize in you uncomfortable experience in our hotel,if i might know what was a cause for it while you are staying here.so we might address on it.

2/10 - 너무 별로예요

Glen

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They charged me double . It was filthy
2023년 8월에 5박 숙박함
답변 제공: Management 님, 2023년 9월 8일
Dear SirWe ve apologize this happened but we ve met in direct and explain in detail,because your booking under other travel agent until we ve found from expedia,and directly also we let you know ,we have communicate with expedia to refund your payment.Thanks you Hope to you next

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As expected. Was great that we could stay a couple hours later at a minimal cost
2019년 12월에 6박 숙박함
답변 제공: Narendra 님, 2020년 1월 7일
Dear Value Guest, We would like to thank you for taking the time to write for the review pertaining to your recent visit to our Resort. It gives us great pleasure hearing from you and we are thrilled that we could be of service to ensure your holiday was a truly memorable one. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. The comfort of our guests is of paramount importance to us. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Bali again soon, don't hesitate to contact us. We all look forward to welcoming you and your family back to our resort. Warmest regards, Narendra Ecommerce Manager

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is old. The photos of the exterior, grassed areas and pools are of another resort. Club Bali family suites has no pools. It has a tiny fish pond at the entrance to reception. This is the closest thing to a pool that it has. Had great difficulty getting a refund and moving to a proper resort
2019년 11월에 9박 숙박함
답변 제공: Narendra 님, 2020년 1월 7일
Dear Value Guest, Thank you for your detailed feedback pertaining to your recent stay at our resort. It is unfortunate to learn that we could not live up to your expectations on certain aspects. Our team is continuously enhancing the service and facilities therefore your feedback is important. Please rest assured that we will take necessary actions to prevent any such future occurrence. Thank you again for sharing your thoughts and we look forward to welcoming you again on your next visit to Bali Warmest regards, Narendra Ecommerce Manager

6/10 - 괜찮아요

Bronwyn

가족 여행
별로예요: 직원 및 서비스
Stay at the Jayakarta instead
I contacted the hotel twice via hotels.com, once by email and once by Facebook to ask if the hotel do transfers from the airport and could we please have an infant cot and never received a reply, communication very poor. I could even see they had seen my message on Facebook and just chose not to reply. We arrived late at night and so of course... no infant cot. There also weren’t any towels in our room so we had to ask for them the following morning, but due to the language barrier the housekeeping staff just kept telling us to leave our towels on the floor, which is fine... if we had towels to leave on the floor! So after a 10 minute exchange of feeling like we were accused of stealing towels they finally told us they’d bring some up. It’s an unusual set up where it’s right next to the jayakarta so you use their pool but pay cash for poolside service instead of charging to your room, and when we went to the restaurant the day after we arrived there was this strange moment where they wouldn’t seat us but couldn’t tell us why, it turns out that we had to pay our reception for breakfast and then they’d give us a ticket for us to take to the restaurant (owned by jayakarta) I’m sure we weren’t the first people to make this mistake but instead of telling us what to do, our family of four was just left standing there wondering what the hell was going on. So we just went to the coffee club next door where the service was superb and the wifi free.
2019년 10월에 5박 숙박함

6/10 - 괜찮아요

Sean

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
What out for the extra charges
The Jayakarta Resort is great other than the lack of sun lounges due to selfish people reserving them for extended periods when not at the pool and the ridiculous amount they charge for a Bintang (60,000 Rupiah) - around twice what you pay immediately next to the resort on the beach or street. Even much more than in nice restaurants nearby. The room was tired but about as expected as this isn't 5 star accommodation. Some of the switches on the lamps made me a little nervous. Smelled a little musty but wasn't a big bother. The cleaning left a little to be desired. You could clean you feet, walk around for 5 minutes inside and they would be black again. When our young son unfortunately threw up on the sheets they quickly replaced them, which was much appreciated. Disappointingly on check-out we were hit with a 350,000 Rupiah (approx. $35 AUD) charge as there was a small pink mark on one of the sheets from some wet bathers inadvertently being placed on the sheets. I'm sure some Napisan would have fixed them but there was no point arguing. Left a bad taste in our mouths as we left the room in tidy condition.
2019년 10월에 8박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 9월에 10박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 9월에 10박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful staff, great location, value for money and clean comfortable rooms. Will be staying again.
2019년 8월에 6박 숙박함

8/10 - 좋아요

Jean guy

좋아요: 청결 상태, 직원 및 서비스
Bien
Nous avions demandé la navette aeroport, super service .... Hotel tres bien place en face de la plage , possibilité de manger au restaurant animė buffet thématique le soir , tres bon avec apero buffet plat et dessert face aux 3 piscines . La douche ne fonctionnait pas et immédiatement la maintenance est intervenue , sans reussir a resoudre le problème. Des nuisances sonores ( pose de carrelage des 6h du matin ) nous ont gene en plus de la douche , mais nous avons pu changer de chambre tres rapidement avec l'aide du personnel tres avenant et disponible.
2019년 7월에 5박 숙박함

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태
タオル類は交換なしで5日間そのままだった 日本語が通じない為、意思の疎通は難しい
2019년 8월에 6박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel is old and needs a facelift. Some minor improvements would life the rating for sure but overall would happily stay again for the price!
2019년 8월에 2박 숙박함

8/10 - 좋아요

Karl Terje

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mye for pengene inne på området til stort resort
Veldig grei plass å bo for en familie om du vil bo på et stort resort med flere bassenger. Sånn sett mye for pengene. Ikke frokost inkludert, men vi kjøpte denne på Jayakarta resorten som du har tilgang til (ca.80kr per frokost per voksen). Litt busy og veldig smale veier/gater rett utenfor.
2019년 7월에 7박 숙박함

8/10 - 좋아요

Fabien

좋아요: 청결 상태, 직원 및 서비스
2019년 7월에 3박 숙박함
답변 제공: Narendra 님, 2019년 8월 2일
Dear Fabien, Thank you for choosing Club Bali Family Suites @ Legian Beach as your holiday destination in Bali and taking your time to provide the genuine feedback and helpful review from your stay with us. We are delighted to know that you loved your stay with us. Our location is particularly great for all that you have mentioned and we are happy that you made the most of it. As you have indicated, Club Bali Family Suites @ Legian Beach has blessed a fantastic location in Bali, right on the beach, close to Kuta and Seminyak, surrounded by beautiful tropical gardens with myriad options around the resort for our guests. All of our spacious, clean and comfortable One Bedroom Suite (45 sqm), Two Bedroom Suite (90 sqm), and Three Bedroom Suite (105 sqm) offer the best value and great alternatives to standard hotel rooms including a fully-equipped kitchen and all the benefits of beach-front resort facilities making it the ideal choice for family and friends traveling together. Thank you once again. We very much look forward to welcoming you back again in the near future. Please not hesitate to contact me on agentjbrrsvn@clubbali.com if the team or I can be of any assistance until then. Kind regards Narendra Ecommerce Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely helpful staff, clean rooms, close to everything.
2019년 7월에 7박 숙박함
답변 제공: Narendra 님, 2019년 8월 2일
Dear Value Guest, Thank you for choosing Club Bali Family Suites @ Legian Beach as your holiday destination in Bali and taking your time to provide the genuine feedback and helpful review from your stay with us. We are delighted to know that you loved your stay with us. Our location is particularly great for all that you have mentioned and we are happy that you made the most of it. As you have indicated, Club Bali Family Suites @ Legian Beach has blessed a fantastic location in Bali, right on the beach, close to Kuta and Seminyak, surrounded by beautiful tropical gardens with myriad options around the resort for our guests. All of our spacious, clean and comfortable One Bedroom Suite (45 sqm), Two Bedroom Suite (90 sqm), and Three Bedroom Suite (105 sqm) offer the best value and great alternatives to standard hotel rooms including a fully-equipped kitchen and all the benefits of beach-front resort facilities making it the ideal choice for family and friends traveling together. Thank you once again. We very much look forward to welcoming you back again in the near future. Please not hesitate to contact me on agentjbrrsvn@clubbali.com if the team or I can be of any assistance until then. Kind regards Narendra Ecommerce Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff, clean rooms with everything we wanted.
2019년 6월에 12박 숙박함
답변 제공: Narendra 님, 2019년 7월 3일
Dear Value Guest, Warmest greeting from Club Bali Family Suites Legian First of all we would like to express our gratitude to your interest to stay with us at Club Bali Family Suites Legian and following to this review we do thank you to your time to write a review regarding our hotel and our big hope that you enjoyed your holiday and have marvelous experience while stay in Bali Please let us know if you require any information and assistance during stay with us Thank you and feel free to enjoy a pleasant stay at Club Bali Family Suites Legian

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 6박 숙박함
답변 제공: Narendra 님, 2019년 7월 3일
Dear Value Guest, Warmest greeting from Club Bali Family Suites Legian First of all we would like to express our gratitude to your interest to stay with us at Club Bali Family Suites Legian and following to this review we do thank you to your time to write a review regarding our hotel and our big hope that you enjoyed your holiday and have marvelous experience while stay in Bali Please let us know if you require any information and assistance during stay with us Thank you and feel free to enjoy a pleasant stay at Club Bali Family Suites Legian

10/10 - 훌륭해요

Kerry 님, Hillsboro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When our flight was cancelled and there were phone issues, they really help with relaying information with Expedia. They also arranged rides for us as needed.
2019년 6월에 7박 숙박함
답변 제공: Narendra 님, 2019년 7월 3일
Dear Kerry, Warmest greeting from Club Bali Family Suites Legian First of all we would like to express our gratitude to your interest to stay with us at Club Bali Family Suites Legian and following to this review we do thank you to your time to write a review regarding our hotel and our big hope that you enjoyed your holiday and have marvelous experience while stay in Bali Please let us know if you require any information and assistance during stay with us Thank you and feel free to enjoy a pleasant stay at Club Bali Family Suites Legian

10/10 - 훌륭해요

Courtney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This accommodation is all about best price for central location. Straight off the beach. The accommodation is a great base if you're like us and only need the room to sleep in and shower. The kitchen facilities are a good bonus as well. It also has the advantage of being able to use the pools of the Jayakarta (even though its tough to get a pool side seat).
2019년 6월에 8박 숙박함
답변 제공: Narendra 님, 2019년 7월 3일
Dear Courtney, Warmest greeting from Club Bali Family Suites Legian First of all we would like to express our gratitude to your interest to stay with us at Club Bali Family Suites Legian and following to this review we do thank you to your time to write a review regarding our hotel and our big hope that you enjoyed your holiday and have marvelous experience while stay in Bali Please let us know if you require any information and assistance during stay with us Thank you and feel free to enjoy a pleasant stay at Club Bali Family Suites Legian

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Pool area was the best
We likes the kitchen for making food. Also the pool area was really nice. Good location. Downside was no wifi outsider the room, not at the pool either.
2019년 5월에 9박 숙박함
답변 제공: Narendra 님, 2019년 5월 29일
Dear Value Guest, It is our pleasure that able to share your tremendous experience to our staff during your stay with us and your value information will improve our property service and we hope that we may able to welcoming you again on your next vacation Should you require any information or assistance, please feel free to contact us Once again, thank you for staying with us Kind regards, Narendra Club Bali Family Suites

6/10 - 괜찮아요

shayne

좋아요: 청결 상태
별로예요: 직원 및 서비스
Bali family stay
This was a great place to be if you like to stay in the hotel area with maybe small kids . The hotel is looked after well but is starting to date abit now . It has entrance to the beach and other enterance is good location to fooderires . Wifi was terrible but they said this was insulated and had technical problems .
2019년 4월에 2박 숙박함
답변 제공: Narendra 님, 2019년 4월 22일
Dear Shayne, Thank you for choosing Club Bali Family Suites @ Legian Beach as your holiday destination in Bali and taking your time to provide the genuine feedback and helpful review from your stay with us. We are delighted to know that you loved your stay with us. Our location is particularly great for all that you have mentioned and we are happy that you made the most of it. As you have indicated, Club Bali Family Suites @ Legian Beach has blessed a fantastic location in Bali, right on the beach, close to Kuta and Seminyak, surrounded by beautiful tropical gardens with myriad options around the resort for our guests. On behalf of management we do record your information and share with our operational team to solve the issue and we hope this issue would not happening again in future Thank you once again. We very much look forward to welcoming you back again in the near future. Please not hesitate to contact us on agentjbrrsvn@clubbali.com if the team or I can be of any assistance until then. Kind regards Narendra Ecommerce Manager

6/10 - 괜찮아요

Nicki 님, Templestowe, Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Mostly we loved Club Bali (repeat customers). We know it's older, but could bit use shower in main bathroom without flooding the vanity & floor. Only about 10 jets of water came out. Has to use children's shower. As liquid soap is now provided, a facewasher would come in handy. Wi-fi terrible! Would only stay logged in for approximately 1 minute before you had to log back in again. This was while sitting within 1 meter of the modem. Hopefully these issues get fixed.
2019년 4월에 7박 숙박함
답변 제공: Narendra 님, 2019년 5월 6일
Dear Mrs. Nicki, please accept our sincere gratitude and it is our pleasure to greeting and welcoming you again during your holiday to Bali, on behalf of management we do inspect and coordinate all your value review to our management with intensively and we do apologize to any inconvenience experience during your stay at our hotel. this information has been handle with care by our related team and we do create improvement to our hotel service. We hope with this issue would not happened again with you or other guest in future Should you require any information, please feel free to contact us for more assistance. Thank you and look forward to welcoming you again on your next vation Kind regards, Narendra Ecommerce Manager Club Bali Family Suites

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Narendra 님, 2019년 2월 1일
Dear Value Guest, Thank you for your time to write your valuable review during your stay at our property, with your information we would be more than happy to share to all of management and staff, to encourage our hotel service It is our pleasure to welcoming you again on your next holiday to Bali Once again, thank you for trusting our hotel as one of your preferred place to stay Kind Regards, Narendra Club Bali Family Suites

6/10 - 괜찮아요

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좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing. Suites older and in need of refurb. Noisy at night.
2018년 12월에 2박 숙박함
답변 제공: Narendra 님, 2018년 12월 30일
Dear Value Guest, Thank you and please accept our sincerely apologize to any inconvenience experience you may had during your stay with us and with this value review we do share to our management and improve our quality of service in future, with our property style is originally takes from Balinese style as we hope this would not become issue in future Should you require any information or assistance, please feel free to reach us in future One more time thank you to your value review and we hope we able to welcoming you again on you next vacation to Bali Kind regards, Narendra Club Bali Family Suite

6/10 - 괜찮아요

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좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great location but in need of repair and refresh.
Older style but great location on the beach. Bed and pillows were ok. All Linen & towels looked old and discoloured and unclean. We had a two bedroom, two bathroom apartment. Only one bathroom worked from day one when we got there. Toilet was cracked and flooding the bathroom with toilet water and shower tap broken over the shower spa and also flooded the bathroom when used so we couldn’t use. Sad thing was they said our apt was booked it straight after we left so next person checking in would have had that problem also. No offer of a discount for not getting what we paid for either. They Also questioned us about a missing glass from the kitchen which we had no idea what they were talking about as we didn’t take or break any glasses. They made me hand write a letter stating so. Even though good location, I wouldn’t stay there again.
2018년 10월에 5박 숙박함
답변 제공: Narendra 님, 2018년 12월 13일
Dear Value Guest, Thank you and we do receive your information with well and according to your review has been follow up with hotel management and we hope this situation would not happened again in future. On behalf of the property we highly appreciate with your review as to improve our property service in future and we hope you may have great holiday during your stay in Bali, for sure we would very delight if we able to welcoming you again in future Thank you Kind regards, Narendra

6/10 - 괜찮아요

Aaron 님, perth

좋아요: 직원 및 서비스
the pools and location of this hotel are good as we like the beach
2018년 10월에 4박 숙박함
답변 제공: Narendra 님, 2018년 10월 16일
Dear Aaron, Thank you for choosing Club Bali Family Suites @ Legian Beach as your holiday destination of choice in Bali as well as providing us with the feedback and the wonderful review from your recent stay. It is always a pleasure to hear how much our guests have enjoyed their stay. As you have indicated, we strive to provide a room that is clean and comfortable at a value conscious price with friendly attentive service which all our friendly and helpful staffs are committed to making your stay both enjoyable and comfortable with their do anything to please attitude. Additionally, our location is particularly great for all that you have mentioned and we are happy that you made the most of it. The resort is conveniently situated at a great beachfront location with great facilities for family including three swimming pools, kids pool, kids club, kids playground, spa & wellness center and surrounded by many restaurants, bars and shops (across the road) with a little walk from the hustle and bustle area (better, quieter) in Legian-Kuta, Bali. We very much look forward to welcoming you back again in the future and please feel free to contact me on agentjbrrsvn@clubbali.com if the team or I can be of any assistance until then. Kind regards, Narendra Ecommerce Manager Club Bali Family Suite

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place to stay, room is clean, staff are helpful and friendly, and the pool area and grounds are beautiful. Thank you
2018년 8월에 9박 숙박함

6/10 - 괜찮아요

Kat 님, Gold Coast

좋아요: 직원 및 서비스
Close to the beach, pretty good location for shops and a few markets. Our room was quite dark and aircon in the lounge area didnt work very well. Pool area was good and also breakfast. This hotel was just ok but i wouldnt stay again.
2018년 8월에 4박 숙박함
답변 제공: Narendra 님, 2018년 9월 4일
Dear Mrs. Katrina, Thank you for choosing Club Bali Family Suites @ Legian Beach as your holiday destination of choice in Bali as well as providing us with the feedback and the wonderful review from your recent stay with your family. It is always a pleasure to hear how much our guests have enjoyed their stay. As you have indicated, we strive to provide a room that is clean and comfortable at a value conscious price with friendly attentive service which all our friendly and helpful staffs are committed to making your stay both enjoyable and comfortable with their do anything to please attitude. Following to your additional review, we do allocate and investigate this issue and we hope this situation would not happening again in future. We very much look forward to welcoming you back again in the future. Kind regards, Narendra Ecommerce Manager

4/10 - 별로예요

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좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very old and desperately in need of a full renovation. Some really nasty smells coming from the bathroom areas too.
2018년 7월에 6박 숙박함
답변 제공: Narendra 님, 2018년 7월 26일
Dear Value Guest, Thank you for trusting our hotel as one of you place to stay during your vacation and we also appreciate to your have your time to write valuable review while staying with us, in this situation we do deeply investigate and concern to your information following to our property and we hope that this would not happened again in future, big our hope to welcoming you at our hotel Should you require any information, please feel free to reach us at ecommerce@clubbali,com One more time thank you and have a great time Kind regards, Narendra Club Bali Family Suites

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Friendly
Enjoyed our stay, room size awesome, clean, and comfortable
2018년 4월에 10박 숙박함
답변 제공: Narendra 님, 2018년 7월 3일
Dear Value Guest, Thank you to your time to write valuable review while staying at our hotel and we are delighted to know that you loved your stay with us. Our location is particularly great for all that you have mentioned and we are happy that you made the most of it. I shall certainly pass and share on your lovely comments to our staff that will be happy to know that the services rendered were appreciated. Once again, thank you for your feedback, and we look forward to welcoming you back to Club Bali Family Suites @ Legian Beach in the near future. Kind regards, Narendra Club Bali Family Suites

6/10 - 괜찮아요

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좋아요: 객실의 편안함
별로예요: 직원 및 서비스
古いかな❗
バスタオルしか支給されない。古くて破損した物が何点かあった。蟻に食材をダメにされた。
답변 제공: Narendra 님, 2018년 4월 24일
Dear Value Guest, Thank you for trusting our hotel as your one of destination to stay while in Bali and following to your review we do record and inspect with care and share to all the related department and we do apologize to your inconvenience experience with ant on our garden, we will take seriously treatment and hope these would not happened to other guest in future. On behalf of management we do thank you to your review and we hope we are able to welcoming you again on your next trip Kind regards, Narendra

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
The staff here are absolutely wonderful and take good care of all your needs
2018년 4월에 16박 숙박함
답변 제공: Narendra 님, 2018년 4월 24일
Dear Value Guest, Please allow me to express our gratitude and share your value experience while stay with us at Club Bali Family Suites and we hope by these review would encourage our staff to improve our hotel service onward, on behalf of management we do thank you and we hope we are able to welcoming you again on your next visit to Bali Kind regards, Narendra

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We will be back!
We always enjoy staying at Club Bali. This was our second stay and we will be back again. The rooms are comfortable with all amenities required for a family. The local area is brilliant. So many dining options and close to beach. My only negative is that the rooms with connecting doors aren't very good at keeping sound out. We had another family next to us who were extremely loud and we could hear them til all hours of the morning. Also, wifi is quite poor. This was the same when we stayed 2 years ago and hasn't been improved. This needs to be rectified. It is 2018 after all!
답변 제공: Narendra 님, 2018년 4월 26일
Dear Value Guest, Please allow me to express our gratitude and share your value experience while stay with us at Club Bali Family Suites and we hope by these review would encourage our staff to improve our hotel service onward, please apologize with your inconvenience situation to our WIFI connection, this information has been taking serious care with our related department to solve and our hope that this would not happened to other guest in future on behalf of management we do thank you and we hope we are able to welcoming you again on your next visit to Bali Kind regards, Narendra

6/10 - 괜찮아요

ペギー

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 4박 숙박함

10/10 - 훌륭해요

Yifang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Price Performance family lodge at Legian
The location is very good - part of Jayakarta hotel area - with direct beach access. The guests can use the hotel pools and services. The hotel Hardware of Club Bali is not maintained well from a German standard but One can hardly complain compared to the similar hotels in the neighborhood. We paid around 70-75 Euro for the 1st of September while the other Legian beach hotels will charge at least 100-150 euro per night. For the families with kids, the hotel with the pool and the beach is a much better choice than Villas
2017년 9월에 6박 숙박함

6/10 - 괜찮아요

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별로예요: 청결 상태
2017년 8월에 4박 숙박함

8/10 - 좋아요

Geoff 님, Radelaide

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
3rd stay at Club Bali!
Clean, functional and a good space for families. Staff very friendly and eager to please. Great value for money :)
2017년 8월에 7박 숙박함
답변 제공: Narendra 님, 2017년 8월 29일
Dear Value Guest, Warmest greeting from Club Bali Family Suites @ Legian Beach Please allow us to express our gratitude for your time to write some review during your stay with us and for our improvement we will share your word to all of our staff to give more spirit and keep improve their experience Once again thank you for staying with us and we hope we are able to welcoming you at our hotel on your next holiday to Bali Kind regards, Narendra Club Bali Family Suites Legian

8/10 - 좋아요

Johnny 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Family Hotel
Had a wonderful stay here. It older but clean. Family of 4 stayed in a 1 bedroom suite. Walking to the beach directly accessed from property. Hotel is one of several on a large property. Close to restaurants and beach in Legian. Area is fun but not as crazy or full of too many drinks like Kuta. We left a hotel in Kuta to come stay here because the property was better, cheaper and with better access to beach. My cons would be that it is dated and the shower was cramped but these are small things. You get great value for a great price.
2017년 8월에 2박 숙박함
답변 제공: Narendra 님, 2017년 9월 4일
Dear Johnny, Warmest greeting from Club Bali Family Suites Legian Please allow us to express our gratitude to your kind review while during your stay with us and for sure we will share your experience to all of our staff to encourage them to improve our hotel service. We hope we are able to welcoming you again on your next holiday to Bali Should you have any query, please feel free to contact us at your convenience time Thank you and have nice day Kind regard, Narendra Club Bali Family Suites

10/10 - 훌륭해요

SuzyQ 님, Amsterdam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great hotel for families
What was good: - large rooms with fully equipped kitchens - free unlimited drinking water - full use of the pools and facilities of the Jayakarta Hotel without their steep prices - close to the beach - free pool towels Not so good: - sofa bed very uncomfortable - shower head in desperate need of cleaning - airport pickup never showed up in spite of confirmation in 2 mails. When mentioned at check in nobody cared
2017년 7월에 4박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Property. Close to beach
Older property but a fantastic deal. Great for families. Property directly on Legian beach. Very clean. Staff helpful. Will come again.
2017년 8월에 2박 숙박함
답변 제공: Narendra 님, 2017년 8월 20일
Dear John, Thank you and please allow us to express our gratitude and it is our pleasure to receive your great review during your stay with us. For sure we will share your experience to all of our staff and we hope we are able to welcoming you again on your next holiday to Bali Should you have any query, please feel free to contact us for more information Best regards, Narendra Club Bali Family Suites @ Legian Beach

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The family suites are looking a bit tired, but were very clean, roomy and comfortable. Definitely value for money in a very handy location close to beach, restaurant and shops.

8/10 - 좋아요

Peter 님, Albany, Western Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location, very friendly staff
This is our 3rd stay at this Hotel over 7 years (we have stayed elsewhere in Bali). Although the hotel is a little dated now, it is still a great place to stay. Great location, fabulous staff always cheerful and helpful, good room (we had 2 bedroom apartment) always clean and beds were comfortable. We had the buffet breakfast which was mostly plentiful with a cook standing by to cook eggs and omelettes anyway you like. Pool was inviting, although this time we didn't have the time. Security staff at the gate were always friendly, so we left them with a Bintang each night. All round it was a great stay, and if you need the 2 bed apartment I would highly recommend it for spaciousness and comfort.

6/10 - 괜찮아요

alana 님, perth

좋아요: 청결 상태, 직원 및 서비스
Massive room but outdated and loud facilities
The one bedroom suite was massive which was fabulous with children, the room had everything you could need. The swimming pools were very outdated and attracting quite a loud crowd it wasn't very relaxing. the music was on loud all the time with everybody crowding around the pool bar. there was barely any shade around the pool and the main shade was at the end with the noisy pool bar

8/10 - 좋아요

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Expensive food and beverages
Beverages very expensive at the pool and not worth drinking there. You can walk 10m across to the beach and get drinks for less than half price. Do not drink at Raymond's bar straight out the front of the jayakarta he is rude and arrogant to customers not drinking enough and taking up his seats. Highly recommend Casanova bar to the right, great people and very knowledgeable about the local area and really helpful.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Older hotel well maintained
We have stayed here many times. Bar prices very expensive.