2 개의 야외 수영장, 08:00 ~ 20:00 오픈, 수영장 파라솔, 일광욕 의자

FRii 발리 에코 비치 여행 후기

3 out of 5
FRii 발리 에코 비치
Jalan Munduk Catu No. 32, Canggu, Bali

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 471개 이용 후기 중 183개" "
평점 8 - 좋아요. 471개 이용 후기 중 203개" "
평점 6 - 괜찮아요. 471개 이용 후기 중 58개" "
평점 4 - 별로예요. 471개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 471개 이용 후기 중 18개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Bongjo

좋은 위치에 있습니다
Canggu에서 위치로는 최고입니다. 하지만 실내 에어컨이 너무 약해서 더위에 약한분들은 비추입니다. 직원들은 친절하나 타월을 갈아달라는 메세지를 남기기 전까진 4일넘게 타월을 갈아주지 않았습니다(매일 팁을 넉넉하게 베드에 올려놓았음에도 불구하고) 하지만 정말 좋은 위치에 있기에 장소를 옮기진않았습니다. 혼자 또는 커플로 저렴한 가격에 이용하기엔 무난한 호텔입니다.
2020년 1월에 6박 숙박함
답변 제공: Hasan Bisri 님, 2020년 2월 7일
Dear Bongjo, Thank you for taking the time to review us. We are sorry to learn that your overall stay was not as pleasant as you expected. We aim to deliver an exceptional experience for our guests but we appreciate you sharing your few insights. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. Thank you once again for your feedback and I hope we have the opportunity to welcome you back to our hotel in the future. Best Regards, Hasan Bisri Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
전반적인 위치는 괜찮았습니다. 다만 가족 여행이라 패밀리룸으로 예약 했는데 엘레베이터에서 반층 더 올라가야 합니다. 짐 옮기거나 이동할때 불편합니다. 저희 룸만 그랬는지는 모르겠지만 창문 옆 실외기가 3대나 붙어있어서 에어컨 가동시 소음이 어마어마 합니다. 잠을 설칠 정도였어요. 비교적 저렴한 가격이고 원래 소음이 좀 있다 보다 생각하고 참았는데 아침에 확인해보니 실외기 소음이였어요. 1박 이상이였다면 바로 룸체인지 요청했을겁니다. 조식은 뷔페식이고 맛도 좋았습니다.
2019년 8월에 1박 숙박함
답변 제공: David 님, 2019년 10월 16일
Dear Guest, Thank you for taking the time to share your story with us. We appreciate the positive comments on our services and every other aspect. We apologize for any inconvenience causing you. Guest comfort and satisfaction are our main priorities, but sometimes things happen beyond our capability to control it. We look forward to welcoming you back on your next visit to Bali. Thank you Hasan Bisri - Hotel Manager

8/10 - 좋아요

gayeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2층에묵었는데 뷰가 딱 가려서 아쉬웠어요 3층뷰는 바다가 보일거같아요 베란다가 넓어서 쉬기 좋았어요 수영장 컨디션도 좋고 넓습니다
2019년 7월에 4박 숙박함
답변 제공: Hasan Bisri, Hotel Manager 님, 2019년 8월 1일
Dear Gayeon, We would like to extend our sincere gratitude for sharing your experience staying at FRii Bali Echo Beach. It’s a wonderful feeling to know that we have exceeded all your expectations of the perfect holidays. Thank you for choosing to stay with us while in Bali. We will be thrilled to welcoming you back on your next visit to Bali.

8/10 - 좋아요

JUNGHWA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1박 연장
원래 친구들과 2박 예약했는데 1박더 연장했어요~ 짱구 비치와 가까워서 오토바이타고 5분이면 가요~ 직원들이 다 친절해서 1박 연장했습니다~^^
2019년 6월에 1박 숙박함
답변 제공: Hasan Bisri, Hotel Manager 님, 2019년 7월 7일
Dear Junghwa, Thank you so much for your great comment for our service. It’s always our pleasure to have you stay with us. It is our goal to consistently ensure our facilities and services are efficient to maintain our standard. We provide friendly service, comfortable and modern accommodation to all of our guest's. I’d like to express our gratitude for your compliments to our staff. We are glad to know that you exstand your stay at FRii Bali Echo Beach. We are looking forward to welcoming back for your next visit.

8/10 - 좋아요

JUNGHWA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙소는 깨끗하고 너무 조아요~ 숙소 바로 앞에 오토바이 빌리는곳도 있구요~ 직원들도 다들 친절해요~ 그런데 조식은 실망했습니다~ 정말 먹을게 없어요~
2019년 6월에 2박 숙박함
답변 제공: Hasan Bisri, Hotel Manager 님, 2019년 7월 7일
Dear Junghwa, Thank you for sharing your experience and appreciation to our staff. We do apologize for any inconvenience may cause during your stay. We will certainly look into that particular matters for the future improvement. Thank you again for your very kind and positive comments for our friendly and helpful staff. We hope we could have a chance to serve you again in the future.

2/10 - 너무 별로예요

Julie

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
내생애 가장 습했던 호텔
생애 가장 습했던 호텔. 에어컨 냄새나고 방음이 안돼 도로 오토바이소리부터 옆방 기침소리까지 잘 들린다. 좋은 점은 위치와 저렴한 가격뿐. 시간을 되돌린다면 돈 더 주고 다른데 가겠다.
2019년 4월에 3박 숙박함
답변 제공: Hasan Bisri, Hotel Manager 님, 2019년 5월 20일
Dear Julie, Thank you very much for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope we could have a chance to serve you again in the future.

8/10 - 좋아요

seung ro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다 좋았는데...
다 좋았는데 매니져로 보이는 점이 있는분에게 로컬 전화를 요청하고 자카르타 대한항공에 전화를 해서 7분통화에 60000 루피어는 너무 한거 같습니다.
2019년 2월에 1박 숙박함
답변 제공: Hasan Bisri, Hotel Manager 님, 2019년 3월 18일
Dear Seung ro, Thank you very much for your sharing your experience during your stay. It was our pleasure to serve you at FRii Bali Echo Beach. We do apologize for any inconvenience may caused. The phone charge is based on the location, actually you made phone call to inter local phone call instead of Bali area. We hope we could have a chance to serve you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
reasonable price, excellent location.
kind staff, clean room, everything was excellent.
2018년 10월에 1박 숙박함
답변 제공: Hasan Bisri, Hotel Manager 님, 2018년 10월 30일
Dear Valued Guest, Thank you so much for your great comment for our service. It’s always our pleasure to have you stay with us. It is our goal to consistently ensure our facilities and services are efficient to maintain our standard. We provide friendly service, comfortable and modern accommodation to all of our guest's. I’d like to express our gratitude for your compliments to our staff. We are looking forward to welcoming back for your next visit.

8/10 - 좋아요

HaYeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
가격대비 좋은 호텔이에요- 짱구에 머문다면 또 갈것같아요!
위치도 좋고, 시설도 전반적으로 깨끗하고 좋았어요. 조식도 맛있는 편이었구요. 발코니가 정말 예쁘고! 루프탑에서 보이는 뷰가 굉장히 예뻐요. 이게 제일 맘에 드는 부분. 다만, 호텔 시설 자체가 다소 사용자 입장에서 다소 불편한 점이 있다면 1) 옷걸이같은게 아예 없어서 정리가 안된다 2) 냉장고가 시원찮았다... 요정도?
Hi HaYeon, Thank you for your review, really appreciated. Point 1, we don't provide hanger at room, but we have red bamboo stairs in the room is usable for hanging. 2. we do apologize for this issue, we already submit to our related department for our improvement. Hopefully we can surf you soon. Enjoy, Hasan Bisri

10/10 - 훌륭해요

kyoung 님, 대한민국.대전

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비최고
풀사이드룸 이라. . . 풀장 쓰기도 좋았고 테닝하기도도좋았습니다. . . 직원들 친절하고. . . 음식은 나가서 사먹는게 . . . 만족스러운 호텔입니딘
답변 제공: General Manager 님, 2017년 1월 12일
hi KYoung, Thank you for your feedback. Looking forward for your next stay with us :)

10/10 - 훌륭해요

SANG JIN 님, busan korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good~
so good~

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

HYEYOUNG 님, indonesia

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
It was not bad, but not good enough.
It was not spacious at all but cozy and clean. Having a breakfast, I saw lots of ants on the table but I think room's so clean. a restaurant and a bar were good. But the hotel staffs and the service have to be nicer, I think. no one said hello first to the guests, it made us awkward. and I asked staffs to give me a bill after having lunch, it took 25mins that they gave me a bill. but the bartender was very kind, and reception service was also good. anyway It was not bad, but I think you will be treated as well as you paid.
답변 제공: Haryo JK 님, 2015년 3월 28일
Thank you for taking the time to review FRii Bali Echo Beach. Your input and feedback is vitally important to our newly opened hotel. We value the opinions of our customers and we apologize that we did not meet your expectations. We have addressed the issues to the related department. We are looking forward to surf you again.

6/10 - 괜찮아요

이설화 님, korea

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
전체적으로는 좋으나
객실 카드키가 고장나있고 하수구냄새가 좀 나며 객실 내에서 새로산 보드숏을 분실했다
답변 제공: Haryo JK 님, 2014년 11월 8일
Thank you for taking the time to rate FRii Bali Echo Beach. Your feedback is vitally important to our newly-opened hotel. We value the opinions of our customers and we apologize if there any unconvenient issue that did not meet your expectations. Our hotel now improving by solving unconvenient issues to give the best service for our valued guest.

8/10 - 좋아요

YoungSook Bang 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗한 객실
새로만든 건물이라서 인지 내부와 외부가 매우 깨끗했다. 시내를 갈려면 셔틀이 있어 편리하며 조용하고 서핑스팟이랑 가까워서 서핑트립용으로 최고의 호텔이었다. 지하주차장에 서핑보드 와 오토바이(헬멧까지)를 보관할수 있어 편리했다. 풀억세스는 베랜다가 없어 불편한거 빼곤 넘 좋았다
답변 제공: Haryo JK 님, 2014년 11월 8일
Thank you for taking the time to review FRii Bali Echo Beach. Your input and feedback is vitally important to our newly-opened hotel. We value the opinions of our customers and we apologize if there any issue that did not meet your expectations.

6/10 - 괜찮아요

Orkun

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
So many good options around the place for food.
2024년 4월에 3박 숙박함
답변 제공: HM 님, 2024년 4월 15일
Hi Orkun, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you).Best Regards,HenitaHotel Manager

6/10 - 괜찮아요

ATSUKO

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
スタッフの方がとても素敵でした。 壁が少し薄いので隣の話し声は聞こえて来ましたが、気にせず寝れるレベルでした。 枕の匂いはすこし気になります。 部屋にドライヤーが無かったり、個人的に印刷したいものがあったりと色々とフロントでお願いしたのですが、全て親切に対応してくださりました。
2024년 4월에 2박 숙박함
답변 제공: HM 님, 2024년 4월 8일
Hi Atsuko, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best Regards,HenitaHotel Manager

8/10 - 좋아요

Sebastian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean and in a good location !
2024년 3월에 1박 숙박함
답변 제공: HM 님, 2024년 3월 12일
Hi Sebastian, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

10/10 - 훌륭해요

Joel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff and although the hotel appears a little old in comparison to other in the area , everything was clean and the staff was very helpful in every way. Super close to Echo beach which is not a the nicest or cleanest beach but its got good surf and food vibes around. It’s got good places to eat accross from it , convenient store and currency exchange a few steps away
답변 제공: HM 님, 2024년 2월 21일
Hi Joel, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

8/10 - 좋아요

Fabio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: HM 님, 2024년 1월 24일
Hi Fabio, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best RegardsAgung DewiHotel Manager

6/10 - 괜찮아요

Yusuf

좋아요: 직원 및 서비스
The hotel was very close to the Echo beach . The staff were very friendly and helpful. It’s a good hotel . Regards ,
2024년 1월에 2박 숙박함
답변 제공: HM 님, 2024년 1월 22일
Hi Yusuf, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you).Best RegardsAgung DewiHotel Manager

10/10 - 훌륭해요

Justice

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
10/10 stay in Bali. AC was an 8.5/10 but every single other thing is 10/10. Great staff, great rooms, great pool, and great day/night life in the entire area, would highly recommend.
2023년 12월에 4박 숙박함
답변 제공: HM 님, 2024년 1월 9일
Hi Justice, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

8/10 - 좋아요

???

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff always greeted me with a smile
2023년 12월에 3박 숙박함
답변 제공: HM 님, 2023년 12월 25일
Hi our valueable guest, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

10/10 - 훌륭해요

logan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
B-day Stay
This place was so great, especially for the price. We stayed during my birthday and the staff came to our room to surprise me with a free desert. Location is great, super close to the beach and a ton of amazing restaurants. Room was very comfy, spacious and clean. Would definitely recommend
2023년 12월에 3박 숙박함
답변 제공: HM 님, 2024년 2월 1일
Hi Logan, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

10/10 - 훌륭해요

Dhini

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: HM 님, 2023년 12월 21일
Hi Dhini, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

2/10 - 너무 별로예요

Jevgenij

Terrible noisey hotel, beside of this thay we’re fixing the floor near the pool.
2023년 12월에 3박 숙박함
답변 제공: HM 님, 2023년 12월 19일
Dear Jevgenij, thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience caused by the noises from the pool maintenance during your stay.We understand how important a peaceful environment is for our guests, and we regret that your experience fell short of expectations. Please allow us to address your concerns promptly and thoroughly.Our maintenance team has been notified of the issue, and immediate steps are being taken to minimize the noise impact during future maintenance activities. We sincerely apologize for any disruption this may have caused to your stay.We appreciate your understanding and patience as we work to address and rectify the situation. Thank you for choosing us, and we hope to have the opportunity to better serve you in the future.Regards,Agung DewiHotel Manager

10/10 - 훌륭해요

Harrison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: HM 님, 2023년 11월 3일
Hi Harrison, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

4/10 - 별로예요

Maria Manuela

가족 여행
별로예요: 직원 및 서비스
Reutilizam garrafas de plástico de outros clientes
O hote em si, tem condições. Durante a nossa estadia, nunca pedimos a troca de toalhas e lençóis, apenas no penúltimo dia foi pedido para trocar as toalhas, tendo o mesmo se recusado, dizendo que não haveria toalhas para trocar, pois estariam todas na lavandaria?!?!? Quando fizemos o check out a rececionista veio com ar de chateada perguntar pelas garrafas de água dadas por eles, que são de plástico, para reutilizarem para o próximo cliente?!?!?! Que falta de higiene!!! Quer dizer então que bebemos de uma garrafa que alguém já tinha bebido e o próximo cliente que estiver no quarto vai beber da mesma garrafa? Sendo a mesma de plástico? Nunca vi, em nenhum lado do mundo. Completamente nojento!!! O pequeno almoço é fraco, e quando pedido iogurte pois não gostávamos de mais nada, deram sempres má vontade.
2023년 10월에 5박 숙박함
답변 제공: HM 님, 2023년 11월 2일
Dear Ms. Maria,Thank you for taking time to write your recent stay experience at FRii Bali Echo Beach. We apologize that your stay did not meet your expectation.Truth be told, we could inform you that we have provide disposable glass bottles which replaced every day in every room because one of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us, we are apologize for the displeasure you have to endure in while staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities.Once again thank you for providing feedback that will help us on improving our service and facilities. Thank you for being our valued customer and we wish to serve you again whenever your travels bring you back to Canggu, Bali.Best Regards,Agung DewiHotel Manager

10/10 - 훌륭해요

Harrison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Very friendly staff that were happy to help. Bed comfy, room kept most of the light out. Shut out a fair bit of noise but as expected on a busy road, you could hear some noise.
2023년 10월에 2박 숙박함
답변 제공: HM 님, 2023년 10월 30일
Hi Harrison, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

8/10 - 좋아요

Magnus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: HM 님, 2023년 10월 26일
Hi Magnus, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards,Agung DewiHotel Manager

8/10 - 좋아요

TAKAHIRO

별로예요: 청결 상태
2023년 10월에 9박 숙박함
답변 제공: HM 님, 2023년 10월 23일
Hi Takahiro, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

2/10 - 너무 별로예요

Carlos

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a total fraud, it is horrible, I had two nights reserved, and I had to leave at dawn, the room and the entire hotel are completely neglected and dirty. Especially the bathroom, it looked like it hadn't been cleaned in months, the towels were stained, dirty and smelled bad. I asked them to clean my room, and the only thing they do is make the bed. It's disgusting.
답변 제공: HM 님, 2023년 10월 23일
Dear Mr/s. Carlos,Thank you for taking time to write your recent stay experience at FRii Bali Echo Beach. I apologize for your bad experience, I am very sorry to hear that your stay did not meet your expectation.One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. Once again thank you for providing feedback that will help us on improving our service and facilities. Thank you for being our valued customer and we wish to serve you again whenever your travels bring you back to Canggu, Bali. Best Regards,Agung Dewi Hotel Manager

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: HM 님, 2023년 10월 23일
Hi Michael, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards,Agung DewiHotel Manager

8/10 - 좋아요

MASAYUKI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: HM 님, 2023년 10월 17일
Hi Masayuki, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

10/10 - 훌륭해요

Roxanne

2023년 10월에 1박 숙박함
답변 제공: HM 님, 2023년 10월 27일
Hi Roxanne, Thank you for taking time to write your recent stayox experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you).Best Regards,Agung DewiHotel Manager

10/10 - 훌륭해요

Julie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: HM 님, 2023년 10월 17일
Hi Julie, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

4/10 - 별로예요

Sophia

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tried to downgrade my room even though I paid for a better room purposefully. Said they had none left and put me in a family room instead. Rooms and building are olddddddd and poorly maintained. There were construction works at midnight carrying out work and making soo much noise. Not a comfortable room by any means. Stained towels and overall dirty bathroom.
2023년 9월에 4박 숙박함
답변 제공: HM 님, 2023년 10월 17일
Dear Ms. Sophia,Thank you for taking time to write your recent stay experience at FRii Bali Echo Beach. I apologize for your bad experience, I am very sorry to hear that your stay did not meet your expectation.One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. Once again thank you for providing feedback that will help us on improving our service and facilities. Thank you for being our valued customer and we wish to serve you again whenever your travels bring you back to Canggu, Bali. Best Regards,Agung Dewi Hotel Manager

10/10 - 훌륭해요

Ann-Catrin

2023년 9월에 2박 숙박함
답변 제공: HM 님, 2023년 9월 27일
Hi Ann-Catrin, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

8/10 - 좋아요

Samed

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: HM 님, 2023년 9월 27일
Hi Samed, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Viiden tähden hotelli
Hieno hotelli. Kaunis uima allas. Kivat näkymät huoneesta. Aamupala erinomainen ja monipuolinen. Lähellä kaikki tarvittava.
2023년 8월에 13박 숙박함
답변 제공: HM 님, 2023년 9월 27일
Dear Valuable Guest, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

10/10 - 훌륭해요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buen sitio recomendado para todo tipo de viaje
Increible, volveré
2023년 8월에 3박 숙박함
답변 제공: HM 님, 2023년 9월 13일
Hi Oscar, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

8/10 - 좋아요

Eliseo

2023년 8월에 2박 숙박함
답변 제공: HM 님, 2023년 9월 13일
Hi Eliseo, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

10/10 - 훌륭해요

soukaina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: HM 님, 2023년 8월 2일
Hi Soukaina, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

4/10 - 별로예요

Dewi

2023년 7월에 1박 숙박함
답변 제공: HM 님, 2023년 7월 25일
Dear Ms. Dewi,Thank you for taking time to write your recent stay experience at FRii Bali Echo Beach. I apologize for your bad experience, I am very sorry to hear that your stay did not meet your expectation.One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. Once again thank you for providing feedback that will help us on improving our service and facilities. Thank you for being our valued customer and we wish to serve you again whenever your travels bring you back to Canggu, Bali. Best Regards,Agung Dewi Hotel Manager

10/10 - 훌륭해요

Jacqui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Handy location. Friendly helpful staff. Bathroom towels could be cleaner. Bed comfortable. Overall pleasant stay.
2023년 7월에 2박 숙박함
답변 제공: HM 님, 2023년 7월 11일
Hi Jacqui, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
nice room, bed, pool, toilet. nice staff. good area and lokation
2023년 5월에 2박 숙박함
답변 제공: HM 님, 2023년 6월 20일
Hi Caroline, Thank you for taking your time to review us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations, in every way. It was a pleasure having you around and we would be thrilled to have you visit again and again. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

10/10 - 훌륭해요

Clayton

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience for a great price, really good rooms and service, as well as amenities.
2023년 6월에 3박 숙박함
답변 제공: HM 님, 2023년 6월 13일
Hi Clayton, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
Der var ekstremt fugtigt, alt på værelset og i kufferten var fugtigt, men ellers et rigtig fint og hyggeligt område.
2023년 5월에 4박 숙박함
답변 제공: HM 님, 2023년 6월 6일
Dear Sir/Madam, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

10/10 - 훌륭해요

Karoline

좋아요: 직원 및 서비스, 객실의 편안함
2023년 5월에 5박 숙박함
답변 제공: HM 님, 2023년 6월 2일
Hi Karoline, Thank you for taking time to write your recent stay experience and choosing FRii Bali Echo Beach Hotel. I appreciate your positive feedback about our hotel. I’m happy that you enjoyed your stay with us and I’m looking forward to having you again at FRii Bali Echo Beach Hotel. Matur suksma (thank you). Best Regards, Agung Dewi, Hotel Manager

6/10 - 괜찮아요

Andrea

연인과의 여행
별로예요: 청결 상태
The bathroom was not good . The edges were all stained . The curtain was stained too. When the staff when to clean the room they forgot to put the towels and the toilet paper. The mattress and pillow were not very comfortable but it was ok. Breakfast was ok. I really like the fried rice. Location is perfect if you’re a surfer and also for shopping and restaurants. But I wouldn’t come back because of the bathroom. Also the door from the balcony is not in good condition and it was hard to open and close.
2023년 5월에 4박 숙박함
답변 제공: HM 님, 2023년 5월 23일
Dear Mr/s. Andrea,Thank you for taking time to write your recent stay experience at FRii Bali Echo Beach. I apologize for your bad experience, I am very sorry to hear that your stay did not meet your expectation.One of our key priorities is to provide the highest level of courteous and prompt service. While it was a pleasure to have you staying with us. I will address these matters to my team to improve the quality of our service as well as our facilities. Once again thank you for providing feedback that will help us on improving our service and facilities. Thank you for being our valued customer and we wish to serve you again whenever your travels bring you back to Canggu, Bali. Best Regards,Agung Dewi Hotel Manager