정원 전망

포 포인츠 바이 쉐라톤 발리, 웅아산 여행 후기

4 out of 5
포 포인츠 바이 쉐라톤 발리, 웅아산
Jl. Raya Uluwatu, Br. Giri Dharma, Kuta Selatan, Ungasan, Bali

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 35개 이용 후기 중 21개" "
평점 8 - 좋아요. 35개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 35개 이용 후기 중 1개" "
평점 4 - 별로예요. 35개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 35개 이용 후기 중 2개" "

8.6/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

wonjong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean Tasty food
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 13일
Dear wonjoong, Thank you for taking the time to share your feedback about our clean and tasty food. We are delighted to hear that you enjoyed your dining experience with us. We look forward to welcoming you back in the near future. Have a great week ahead. Sincerely,Management

8/10 - 좋아요

???

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
バルコニー無しの部屋だったが、途中でバルコニー付きの部屋に変更してもらった。とても嬉しかった。 ただし、1時間以上部屋の移動を待たされたので、その点で星4としておきます。
2024년 4월에 3박 숙박함
답변 제공: Gede Budiarta 님, 2024년 4월 12일
Dear Takuya Karatsu,Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will definitely help us serve our guests better in the future. We definitely look forward to welcoming you again at Four Points by Sheraton Bali Ungasan!Warm regards,Hotel Management

8/10 - 좋아요

Jeung Tae

2024년 1월에 9박 숙박함
답변 제공: Budiarta 님, 2024년 1월 22일
Dear Jeung Tae,Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will definitely help us serve our guests better in the future. We definitely look forward to welcoming you again at Four Points by Sheraton Bali Ungasan!Warm regards,Management

8/10 - 좋아요

Lars

2023년 12월에 2박 숙박함
답변 제공: Budi 님, 2024년 1월 9일
Dear Lars,Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will definitely help us serve our guests better in the future. We definitely look forward to welcoming you again at Four Points by Sheraton Bali Ungasan!Warm regards,Management

10/10 - 훌륭해요

marie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the staff are so accomodating
2023년 12월에 12박 숙박함
답변 제공: Budi 님, 2024년 1월 9일
Dear marie,Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will definitely help us serve our guests better in the future. We definitely look forward to welcoming you again at Four Points by Sheraton Bali Ungasan!Warm regards,Management

8/10 - 좋아요

Björn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Leider sehr laut. Eigentlich eine schöne Unterkunft mit super netten Personal. Lage leider durch den Straßenlärm beeinflusst
2023년 10월에 3박 숙박함
답변 제공: Management 님, 2023년 10월 15일
Dear Bjorn, We truly appreciate your positive comments regarding our accommodations and our staff's service. It's our goal to ensure that every guest has a comfortable and enjoyable stay with us. However, we do want to extend our apologies for the street noise you experienced during your visit. We understand how disruptive external factors like this can be, and we're constantly working to address such issues. Your feedback is valuable to us, and we'll use it to explore ways to minimize the impact of street noise for our guests in the future. Please rest assured that we take your comments seriously, and we hope that you'll consider staying with us again in the future. Your satisfaction is our top priority, and we'll continue to strive for excellence in providing you with a peaceful and enjoyable stay. Thank you for choosing us for your accommodation needs, and we look forward to serving you again.Warm Regards,Management

10/10 - 훌륭해요

Louisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Management 님, 2023년 9월 27일
Dear Louisa,Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will definitely help us serve our guests better in the future. We definitely look forward to welcoming you again at Four Points by Sheraton Bali Ungasan!Warm regards,Management

10/10 - 훌륭해요

Jose Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 27일
Dear Mr. Jose Manuel,Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will definitely help us serve our guests better in the future. We definitely look forward to welcoming you again at Four Points by Sheraton Bali Ungasan!Warm regards,Management

10/10 - 훌륭해요

Jonas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 22박 숙박함
답변 제공: Management 님, 2023년 7월 26일
Dear Mr. Jonas,Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will definitely help us serve our guests better in the future. We definitely look forward to welcoming you again at Four Points by Sheraton Bali Ungasan!Warm regards,Management

2/10 - 너무 별로예요

HUNG

2023년 7월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 15일
Dear Hung,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. If you have any further concerns or would like to discuss your experience in more detail, please do not hesitate to reach out to our management team. We look forward to the opportunity of welcoming you back at Four Points by Sheraton Bali Ungasan!

10/10 - 훌륭해요

Noore

연인과의 여행
Environment was pretty great. Also the rooms. I like the most of the waitress behavior. Navi and Mega served us very well. Thank you
2023년 7월에 3박 숙박함
답변 제공: Management 님, 2023년 7월 13일
Dear Noore, Thank you for taking the time to share the highlights of your visit to our hotel. We are pleased to learn you had a great stay with us and appreciate your kind words related to the room, hotel facilities, and especially our Staff. We look forward to welcoming you back in the near future.Thank You

10/10 - 훌륭해요

Jonas

2023년 7월에 7박 숙박함
답변 제공: Management 님, 2023년 7월 10일
Dear Mr. Jonas,Thank you for taking the time to share the highlights of your visit to our hotel. We are pleased to learn you had a great stay with us. We look forward to welcoming you back in the near future.Kind regards,

10/10 - 훌륭해요

MARC

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Highly recommend.
2023년 7월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 3일
Dear Marc,Thank you for sparing your valuable time to write this review and thank you for recommending Four Points by Sheraton Bali Ungasan. We look forward to welcoming you back in the near future. Have a great week ahead.Sincerely,Management

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely, friendly staff that went out of their way to help us. The hotel was very clean and our room super comfortable. Would highly recommend.
2023년 5월에 17박 숙박함
답변 제공: Management 님, 2023년 6월 6일
Dear Mr. Mark,Thank you for taking the time to share the highlights of your visit to our hotel. We are pleased to learn you had a great stay with us and appreciate your kind words related to the room, hotel facilities, and especially our Staff.We look forward to welcoming you back in the near future.Thank You

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Noisy hotel
Very noisy hotel, rooms are with thin walls.
2023년 4월에 4박 숙박함
답변 제공: Management 님, 2023년 5월 2일
Dear Anonymous, Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will definitely help us serve our guests better in the future. We definitely look forward to welcoming you again at Four Points by Sheraton Bali Ungasan! Warm regards, Management

10/10 - 훌륭해요

Regita

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
-
2023년 1월에 5박 숙박함
답변 제공: Gede Budiarta 님, 2023년 1월 26일
Dear Ms. Regita, Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will definitely help us serve our guests better in the future. We definitely look forward to welcoming you again at Four Points by Sheraton Bali Ungasan! Warm regards, Management

4/10 - 별로예요

Anastasia

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ceiling water leaks. Dirty sheets. Broken vents/ air circulation - wet smell in room.
답변 제공: Management 님, 2023년 1월 16일
Dear Ms. Anastasia, Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will definitely help us serve our guests better in the future. We definitely look forward to welcoming you again at Four Points by Sheraton Bali Ungasan!

8/10 - 좋아요

Su ling

2022년 9월에 1박 숙박함
답변 제공: Management 님, 2022년 9월 28일
Dear Mr. Su Ling, Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will definitely help us serve our guests better in the future. We definitely look forward to welcoming you again at Four Points by Sheraton Ungasan!

8/10 - 좋아요

Wilhelm

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2022년 8월에 4박 숙박함
답변 제공: Budi 님, 2022년 8월 26일
Dear Mr. Wilhem,Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will definitely help us serve our guests better in the future. We definitely look forward to welcoming you again at Four Points by Sheraton Bali Ungasan!

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is amazing from the front desk to the kitchen staff all the way to housekeepers. Property has access to so many things other than GWK which is only a 15 to 20 minute walk.
2022년 7월에 2박 숙박함
답변 제공: Management 님, 2022년 7월 18일
Dear Mr. Robert, Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will definitely help us serve our guests better in the future. We definitely look forward to welcoming you again at Four Points by Sheraton Ungasan! Warm regards, Management

6/10 - 괜찮아요

Deborah

좋아요: 객실의 편안함
Basic stay no frills
The staff were really friendly. Unfortunately the hotel needs a really good clean . Towels were old and discoloured, pool towels were rarely available. Our bathroom had an unpleasant smell the entire time despite us telling them and having it cleaned more. Traffic noise was awful . 3* at best.
2022년 7월에 5박 숙박함
답변 제공: Budi 님, 2022년 7월 15일
Dear Ms. Deborah, Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will definitely help us serve our guests better in the future. We definitely look forward to welcoming you again at Four Points by Sheraton Ungasan! Warm regards, Management

2/10 - 너무 별로예요

Laras Probo

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Overpaid for twin bed
I booked for a king bed, they gave me a twin bed. So I paid more than I should have. They couldnt give me the king bed bcs it was all booked, but why would u let the customers book it?
2022년 6월에 1박 숙박함
답변 제공: Management 님, 2022년 6월 27일
Dear Laras Probo, We appreciate your detailed feedback regarding your stay experience at our Hotel. We regret that we failed to meet your expectations on this particular visit. Please accept our most sincere apologies for the shortfalls you experienced with regard to the room condition. Please rest assured that our team takes your feedback seriously and we will look into options to improve the quality of our service and facilities. We sincerely hope that you will give us another opportunity to serve you better in the near future. Thank you

10/10 - 훌륭해요

Nirma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice rooms, beautiful view and excellent service
We really enjoyed staying in this hotel. The hotel is beautiful and clean. Service was excellent. All staff were friendly and accommodating especially at breakfast room. The room is nice and clean however, towels were old and smelly although it appears to be cleaned. Would be nice to have brand new towels invested in this beautiful hotel.
2022년 4월에 3박 숙박함
답변 제공: Budi 님, 2022년 4월 18일
Dear Ms. Nirma, Warmest greetings from Four Points by Sheraton Bali, Ungasan. We want to thank you for sharing your feedback on your recent stay with us. We are delighted to learn that your experience exceeded your expectations, as we constantly strive to create memorable moments for our valued guests. We are looking forward to welcoming you on your future trips to Bali!

10/10 - 훌륭해요

Panji

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed at the Deluxe Balcony felt so spacious. The view is also very nice looking at the bay and you can see the toll road above the sea. Tried the restaurant dining and it was really good (indonesian food), tried the pasta and its good as well. At breakfast, we had a buffet serving already, which is really nice these days. Good hospitality from the staff all very attentive, thanks to GM Mr. Byang and Chef Mr. Rio!
2022년 2월에 1박 숙박함
답변 제공: Niti 님, 2022년 2월 23일
Dear Mr. Panji, Thank you very much for sharing your stay experience with us. We are glad to know that you enjoyed the stay, Hopefully, this is one of the memorable stays you have with your family. We look forward to welcoming you again on your next holiday trip to our hotel.

10/10 - 훌륭해요

Andreas Nugraha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 5박 숙박함
답변 제공: Niti Aksari 님, 2022년 1월 6일
Dear Andreas, Thank you very much for staying with us. Hopefully, your stay was both enjoyable and memorable. We look forward to welcoming you back soon to our hotel. Best Regards,

8/10 - 좋아요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay alwas great
2021년 4월에 1박 숙박함
답변 제공: Four Points by Sheraton Bali, Ungasan 님, 2021년 6월 3일
Dear Bryan, Thank you very much for staying with us. We are glad to know you enjoyed the stay and look forward to welcoming you back soon to our hotel. Regards,

10/10 - 훌륭해요

Anindya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
all is good
the overall hotel was good, clean and comfort
2021년 4월에 1박 숙박함
답변 제공: Niti Aksari 님, 2021년 6월 3일
Dear Anindya, Thank you very much for staying with us and sharing about your experience. We hope you enjoyed the stay with us and look forward to welcoming you back to our hotel soon. Regards,

8/10 - 좋아요

delandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 5박 숙박함

10/10 - 훌륭해요

Dale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well worth it
Excellent hotel and great amenities
2020년 12월에 1박 숙박함

10/10 - 훌륭해요

Wendy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay
The staff greeted us warmly and took care of all our needs. The beds were comfortable and nice linens. Delicious breakfast and cappunccino. The blast juice yummy. The internet good. The ambiance was beautiful all around the grounds.
2020년 3월에 2박 숙박함

8/10 - 좋아요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel is not showing on google map
Staff friendly , hotel is clean and in a safe location. Two swimming pools. I like the pool at level . Room is basic, bed is comfortable This hotel used to be called Golden Tulip hotel. Most drivers know when i mentioned after GWK
2020년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 2박 숙박함

10/10 - 훌륭해요

Maria 님, Melbourne, VIC

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s not a big hotel but the staffs are excellent. They’re really helpful and quick to attend your request. Room very clean, easy and quick check in and check out.
2020년 1월에 1박 숙박함
답변 제공: Four Points by Sheraton Bali, Ungasan 님, 2020년 3월 5일
Thank you so much for your feedback. We are looking forward to welcome you back at our property.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Mary 님, Corse

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tout est magnifique, les deux piscines supers. Le personnel parfait. Chambre très spatieuses et propres. Tout était parfait
2019년 10월에 2박 숙박함