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그랜드 애비뉴 발리 여행 후기

3.5 out of 5
그랜드 애비뉴 발리
Jalan Bumbak No. 22, Kerobokan, Bali

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 70개 이용 후기 중 37개" "
평점 8 - 좋아요. 70개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 70개 이용 후기 중 6개" "
평점 4 - 별로예요. 70개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 70개 이용 후기 중 6개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

4.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Jasmine 님, South Africa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The private villas are beautiful
2019년 12월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
What had the potential to be a 5 star stay quickly turned into the worst accommodation we've ever experienced. Upon arrival we were greeted by friendly staff and shown to our villa. The first thing I noticed was how dirty the floors were, there were little brown spots all over the tile like it hadn't been mopped in ages. After seeing that, I checked the bathtub as we were on vacation and it was one of the reasons I had booked the room. The tub didn't look like it had been wiped down so I had to call reception to see if someone could come clean it so we could take a bath later. Not too long after, someone came around to clean it or so I thought. I'm not sure if it was a language barrier but after they left I checked the tub and it was in the exact same state, so I really have no idea what they did. We didn't have a bath the entire stay as on the 2nd night there were some kind of animal feces in it (took pics to send Expedia). Aside from the cleanliness or lack thereof, this property was missing many of the basic amenities that Expedia had listed such as WIFI (we were told it was under maintenance the first day, then after the "wifi guy" apparently came to fix it we were told it was working but it still wasn't) it didn't work the entire time we were there which made it very difficult to check in with family back home. I literally don't have enough space here to list everything that was wrong with our stay, I will be contacting Expedia and letting them know. BOOK SOMEWHERE ELSE!
2019년 2월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 1월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool is awful. Looks dirty. Needs either good clean and or repainting. The restaurant does not serve beer so had to walk to another place for dinner so i could have a beer also. No fridge.very dangerous to walk No sidewalks and narrow road. In the middle of nowhere. Needs alot of tlc.
2019년 1월에 2박 숙박함

2/10 - 너무 별로예요

Maxim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Обман в объявлении: отель заброшен!
Обман в объявлении! фотографии не соответствовали действительности. отель старый и, видимо, был заброшен на несколько лет. даже зеркала в ванной нет! в номере живут пауки и насекомые. номера грязные, в бассейне болото. замки, бачок унитаза сломаны. хотели вернуть деньги, но было долго связываться с hotels.com, а ночевать где то надо было. считаю что сайт также виноват в обмане, так как не проверил элементарно информацию объявления.
2019년 1월에 2박 숙박함

6/10 - 괜찮아요

Philipp 님, porto

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
très déçue par la propreté de l'établissement restaurant en travaux ,et tout est mal entretenue le personnel est très agréable et a l'écoute
2018년 8월에 10박 숙박함
답변 제공: Dian 님, 2018년 8월 23일
Dear Mr. Philipp, Greetings from Grand Avenue Bali Thank you very much for your review. We do apologize for inconvenient stay, we will take a note on our cleanness and do improvement on it. Thank you Best Regards, Grand Avenue Bali

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
写真と違いすぎて驚きました。 デラックス部屋に予約したのですが、 狭すぎて結局料金プラスして スウィートルームに変更してもらいました。

4/10 - 별로예요

Adam 님, Wollongong

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointing, rude, falsely advertised.
Very disappointing. Took 20 minutes to find someone for reception. Booked a room that was supposed to be 88 sq mtrs but it was 20. Girl at reception rude, manager rude. Girl said phones not working, but then answered the phone!!! Manager not willing to offer solution just told us to cancel. Won't go back there.

4/10 - 별로예요

Aiden

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Facilities: Shabby, Horrible, Run-down; Value: Over-priced; Service: Professional, Respectful; Cleanliness: Grubby;

6/10 - 괜찮아요

Danielle 님, Australia - VIC - Melbourne

별로예요: 청결 상태
Facilities: Basic; Value: Over-priced, Could be better; Cleanliness: Lacking, Very worn and tired.; This place is absolutely NOT 5-star (as they self-rate). It's worn and tired and change of management seems to be for the worse. This place is fading.

10/10 - 훌륭해요

Michelle 님, Australia - SA - Regional SA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Good; Value: Fantastic; Next door is the most amazing Beauty massage and spa centre. Owned by Yucinta she is incredible, I tried most treatments, all were amazing.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
静かにゆっくり過ごせました。
どのスタッフも明るく優しくとても親切でした。色々な質問をしても笑顔で優しく答えてくれました。それがこのホテルで一番良かった所です。 お部屋の快適度はプライベートプールがあるタイプの部屋は良かったです。 静かな場所にあり滞在中はゆっくり過ごせました。

10/10 - 훌륭해요

Julianne 님, Elwood Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic will definitely be back
Grand Avenue was a fantastic find. I spent many hours researching for a one bedroom pool villa where I could relax and be away from the hustle and bustle of Seminyak and Legian. Grand Avenue ticked all the boxes. I had originally booked a room for 3 days and then a villa for 4 days. On arrival I was upgraded to the one bedroom pool villa for the whole of my stay. The staff were friendly and welcoming and always ready to help. The outdoor bathrooms are very spacious and the bedrooms are all air conditioned where you can lock yourselves away. I checked out most of the villas and they are all great. There is also a pool for use for all the people who just book a room and not a villa. The 2BR villa is very spacious if there a few of you. I will be booking in for next year. I have been to Bali five times and wanted a different location and Grand Avenue is just perfect for a relaxing holiday. I made use of the shuttle everyday to Seminyak and the staff were very accommodating as to where I could be dropped off. To top off my stay I was given a late checkout at no extra charge and was able to relax in my room until 8:30pm before my 11:00pm flight. This kind gesture was a perfect ending to a great holiday. Thank you to all the staff who made my holiday so fantastic. See you next year. Loved the breakfast too. I recommend the nasi goreng and papaya juice.

10/10 - 훌륭해요

C 님, Australia - VIC - Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Home away from home; Value: Bargain; Service: Outstanding; Cleanliness: Spotless, Pristine; Great villa, helpful staff, filtered water provided in room.

8/10 - 좋아요

takako 님, 東京

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
スタッフが最高
今回はプール付きのビラが満室で予約出来なかったのですが、それでも気持ち良く過ごせました。 お隣のビラの音なども全く聞こえない静かで穏やかなホテルでした。

10/10 - 훌륭해요

Matt 님, Australia - NSW - Regional NSW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Outstanding; Value: Fantastic; Service: Flawless, Remarkable, Outstanding; Cleanliness: Spotless, Immaculate;

10/10 - 훌륭해요

Shane 님, Australia - WA - Fremantle

좋아요: 청결 상태, 직원 및 서비스
Value: A steal; Service: Flawless; Cleanliness: Beautiful;

8/10 - 좋아요

Paul 님, Australia - VIC - Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: N; Service: Extremely friendly; Definitely not 5-star, but very nice. Needs some maintenance.

4/10 - 별로예요

christine 님, australia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointing
Old and tired rooms, hair in the shower recess , fridge freezer was completely frozen over , fridge was standing in blocks of wood, dirty glasses with the previous tenants toothpaste residue, generally not a pleasant experience .

6/10 - 괜찮아요

Hannah 님, Australia - WA - Perth

별로예요: 숙박 시설 상태 및 시설
Food (all room service & breakfast) was pretty gross. I was disappointed that most features stated on wotif didn't exist. The place was run down.

8/10 - 좋아요

Sarah 님, New Zealand - Wellington

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

mingee 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Trevor 님, Australia - QLD - Sunshine Coast

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Outstanding; Value: Bargain; Service: Flawless; Cleanliness: Spotless;

10/10 - 훌륭해요

Andy 님, New Zealand - Otago

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great to be semi rural but close to town, nice and quiet.

4/10 - 별로예요

Jeff 님, San Francisco

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing stay at the Grand Avenue
So the picture that you see for the Grand Avenue show really modern rooms with nice beds and features. That was not the case for the room I received. I was booked in one of the deluxe rooms that faces the main road. These rooms were obviously not the ones that were in the pictures on the website. The room was pretty spartan with a hard bed (actually two beds pushed together) The bathroom was quite primitive and looked very old and not terribly clean. Also, the roof was leaking water right on top of the toliet when it rained so it made it unpleasant to use the bathroom. The Air conditioning was very weak and was barely able to keep the room from getting overwhelmingly humid. The staff there were very nice but weren't able to control the poor quality of the room I received. Also, the location is quite far away from many things - if you miss the shuttle, youll have to get a cab which is not that easy of that street because of its remoteness (can take 20-30 minutes for one to arrive when you call)

10/10 - 훌륭해요

Sarah 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Beautiful;

10/10 - 훌륭해요

Justin 님, Australia - NSW - Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Value: Affordable; Service: Outstanding;

10/10 - 훌륭해요

Kaleena 님, New Zealand - Auckland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Outstanding, Accommodating ; Value: A steal, 4 star plus; Service: Go the extra mile, Bent over backwards; Cleanliness: Beautiful; Not to far from simenyak, polite staff, great local food - bayan warung, out back all great food close by

8/10 - 좋아요

Kay 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New hotel with brilliant hardware n staff attitude
It's a new hotel opened on 12th Dec 2014. As its a new hotel, operation was not mature, like no hair dryers, cooking utensils, etc in room. These were only available upon request... Yet staffs are so nice and helpful, trying their best to fulfill customers' requirements, though sometimes may be not familiar with the operation of the hotel. Overall the service is good, despite the distant location from center of Bali...

8/10 - 좋아요

Rebecca 님, Australia - NSW - Sydney

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
One way shuttle every 3 hours into Semniyak is great. However, difficult getting alternate transport b/wn villa to Semniyak outside of these times

10/10 - 훌륭해요

Sara-Jade 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Everything you need; Value: Great deal; Service: Outstanding, Best staff ever; Cleanliness: Beautiful;

10/10 - 훌륭해요

Denis 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Above average; Value: Great deal; Service: Go the extra mile; Cleanliness: Lovely;

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Don't know anything nearby. I was only there 2 days

8/10 - 좋아요

Patricia 님, New Zealand - Auckland

좋아요: 청결 상태, 직원 및 서비스
No shade

6/10 - 괜찮아요

Paul 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스
Private Villa just out of Seminyak
The staff were absolutely fantastic, a free shuttle into Seminyak ran every 2 hours from 9am to 9pm. The food was serviceable, the rooms are in need of some maintenance, but still comfortable. The pool was clean, fresh water was available from a bulk dispenser, both hot & cold. The location was about 10 to 15 minutes out of Seminyak but with free shuttle and only a $4AUD taxi fare back was viable. Great for relaxation and privacy

10/10 - 훌륭해요

Moana 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Above average; Service: Remarkable; Cleanliness: Spotless; They have bikes so you can cycle into town or the restaurants nearby.

8/10 - 좋아요

Samantha 님, Australia - NSW - Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Above average; Value: Affordable; Service: Outstanding; Cleanliness: Pleasant; The surrounding rice paddies are very picturesque

8/10 - 좋아요

Shannon 님, Australia - VIC - Melbourne

좋아요: 청결 상태, 직원 및 서비스
Facilities: Modest, Typical; Value: Reasonable; Service: Go the extra mile, Amazing staff; Cleanliness: Spotless, Immaculate, Pristine;

6/10 - 괜찮아요

Jing

별로예요: 숙박 시설 상태 및 시설

8/10 - 좋아요

Bev 님, Australia - VIC - Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Good; Value: Great deal; Service: Courteous; Cleanliness: Pleasant;

8/10 - 좋아요

Jonathan 님, Australia - VIC - Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Nice ; Value: Fair price; Service: Outstanding; Cleanliness: Pleasant; up in the hills about 15 min drive to tourist bars restaurants etc, but thats ok because the can drive you there or only $5au aprox by cab.

8/10 - 좋아요

Golden 님, Australia - NT - Darwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Modern; Service: Go the extra mile; Lovely staff- and when our toilet flooded they moved us to another room!

2/10 - 너무 별로예요

Desiree

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I was totally ripped off as this hotel is mow here near seminyak I was told I couldn't get my money back

10/10 - 훌륭해요

Tania 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Home away from home; Value: Great deal; Service: Outstanding; Cleanliness: Pristine; Was a lovely place will go back again

10/10 - 훌륭해요

Rosalie 님, Indonesia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Alicia 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Home away from home, clean modern ; Value: Fantastic, excellent value for money; Service: Go the extra mile, Putu manager excellent ; Cleanliness: Immaculate; airport transfer didnt turn up at airport, on way back driver demanded we paid him 100,000 even though it was paid for.we refused to pay

10/10 - 훌륭해요

kiryeong 님, Australia - SA - Adelaide

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
we stayed delux c it was great maybe we will stay pool villa next time

10/10 - 훌륭해요

Jaime 님, United States

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Sheradyn 님, Australia - VIC - Bendigo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
As I said, the very friendly and wonderful staff are to be commended.

6/10 - 괜찮아요

Marry

좋아요: 직원 및 서비스
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Expediaの画面で、送迎無料、ダブルベット１とエクストラベット１と表示されていたのに、実際行ってみると送迎は有料で部屋に１ダブルベットしか設置されていませんでした。 Ｅｘｐｅｄｉａからプリントアウトした紙にも表記されていなかった（Ｅｘｐｅｄｉａには、確認済み）ので、ホテルのマネージャと話をして送迎と１エクストラベットを無料で手配してもらいましたが、マネージャは、常にホテルにいなかったので次の日まで待たなければなりませんでした。 英語が、私たちは話せたので良かったのですが、もし英語が話せなければ、送迎代と１エクストラベットの料金も支払わなければならなかったと思います。 Ｅｘｐｅｄｉａから予約したホテルの概要についてプリントアウトする用紙にもっと詳しい予約内容を掲載していただければもっとスムースにいったと思います。