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라 빌라이스 카모장 스미냑 - 발리 여행 후기

4 out of 5
라 빌라이스 카모장 스미냑 - 발리
Jalan Pangkung Sari, Banjar Taman, Seminyak, Bali

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 103개 이용 후기 중 44개" "
평점 8 - 좋아요. 103개 이용 후기 중 32개" "
평점 6 - 괜찮아요. 103개 이용 후기 중 18개" "
평점 4 - 별로예요. 103개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 103개 이용 후기 중 4개" "

7.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

celine87

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
그랜드 라 빌라이스
가성비 최고 풀빌라!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
낡은 풀빌라 저렴하게 원한다면..
위치는 스미냑과 가까워 큰 문제가 안되었지만 시설이 너무 낙후되고 벌레가 많아 안좋은 경험이었다, 리모델링이 필요한 시점인것 같다

10/10 - 훌륭해요

kim 님, jh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
스미냑의 풀빌라
저렴한 가격에 느낌있는 풀빌라~~좋습니다~스미냑거리와의 근접성도 좋구요~가격도 착한것이~~^^

10/10 - 훌륭해요

JUYOUN 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good memories overall..
it was very nice. not far from seminyak street so it was easy to find restaurants. good for room service, convenience drop service to airport , as well. pool villa is romantic for couples.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The villa was great and very spacious. Clean and large bathroom, comfy bed and awesome private pool. Aircon could've been slightly better, but overall it was fantastic
2019년 10월에 4박 숙박함
답변 제공: EC 님, 2019년 10월 31일
Thank you for your good feedback. We will keep up our quality service.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, lovely staff, breakfast was average, room was very dirty... pulled back sheets and there were bugs and stains all through the bed so had to get them replaced, and the ones they replaced them with had stains too. All the pool towels and bath towels had stains on them too. Maybe they need to invest in new sheets and towels?... Shower flooded because drain would always block, and smelt like sewer so had to get fixed multiple times. Kitchen was soooo filthy we weren’t game enough to even touch it... the pool was nice though and staff were really lovely. And had to wear bug spray to bed because the villas doors don’t seal completely and sooo many mosquitoes come in..
2019년 8월에 5박 숙박함
답변 제공: EC 님, 2019년 9월 16일
Thank you for your feedback. We will improve our performance to fulfill our guest satisfaction. Yours sincerely, La Villais Kamojang Hotel and Villa

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good: location, service, private pool villa, quiet
2019년 6월에 6박 숙박함
답변 제공: Arta 님, 2019년 6월 13일
Thank you for choosing us for the recent stay and your great review, it would be very appreciated and we looking forward to welcoming you back for next visit at Seminyak, Bali Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hospitality of the staff, property facilities, everything was perfect. Ordered room service very late at night and the food was delicious. Thank you so much.
2019년 6월에 3박 숙박함
답변 제공: Arta 님, 2019년 6월 12일
Thank you for choosing us for the recent stay and we hope you are enjoy our hospitality and we look forward to welcoming back, as your second home in Seminyak, Bali

10/10 - 훌륭해요

Malcolm

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic place to chill with the friendliest staff you will ever meet.
2019년 5월에 4박 숙박함
답변 제공: Arta 님, 2019년 5월 20일
Thank you for choosing us for the recent stay Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
La Villais Kamojang was within a 3-5 minute walk to Seminyak square, some really nice restaurants, shopping and about a 10 minute walk to the beach. We had a 6 year old so it took a little longer. Staff were extremely polite, friendly and spoke above average english which made it more relaxing. the restaurant at the hotel was on the roof, so the breakfast view was great. The food menu is actually really good which did suprise us as the hotel isn't the most modern we have stayed in in Bali. The Nasi Kampour is the best. My daughter loved the rice even with its spices. I would of purchased it every meal at ($6 AUD)as it was delicious but as i found, so were many other things. The pool was very relaxing and we often had it to ourselves. The swim up bar was quiet and didn't look fancy, but they had every cocktail on the list in the foyer bar which was only 5 meters away so not an issue for us.The toilet in our room leaked and that was annoying, but i didn't complain, so cant complain now about their opportunity to resolve my one and only issue. My son was sick on our second last day and they serviced the room twice for us with fresh sheets and towels etc. (He had not eaten at Kamojang so his illness was not related to the hotel). For the money we paid, we recieved way more bang for our buck than anywhere else we have stayed in Bali previously and found it a stress free holiday as we had only gone because our son had booked schoolies. We usually go in July/August.
2018년 11월에 10박 숙박함
답변 제공: Arta 님, 2018년 11월 29일
Dear Sir/Madam, Thank you for choosing us for the recent stay and we are so happy to read your review that you were enjoy during stay, to be deliver to our team to always keep improve our product and services for our valuable guest. Once again, thank you for taking the time to write a great review and we look forward to welcoming you back for the next visit as your second home in Seminyak, Bali. Have a lovely day, cheers! Best regards, E-commerce Manager

8/10 - 좋아요

Maude 님, Gatineau

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Une très belle place proche des restaurants. Un très bon service aussi!
2018년 11월에 2박 숙박함
답변 제공: Arta 님, 2018년 11월 12일
Thank you

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2018년 10월에 2박 숙박함
답변 제공: Arta 님, 2018년 11월 1일
Thank you for your review for our reference. Best regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 9박 숙박함
답변 제공: Arta 님, 2018년 10월 29일
Thank you for your review for our reference

4/10 - 별로예요

Alvin 님, Singapore

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Pretty disappointed for a restful getaway.
Initial impression upon check-in was still pleasant until sleeping in for the first night. The villa was infested with mosquitoes even with everything closed up and room hosed down with insecticide. The incessant bites resulted in bad sleep for the 3 nights. Shower was choked on 2nd day and only cleared the next day. Wifi was down at the end of second day and only resolved on day of checking out. Breakfast area was overcrowded and I think you can imagine what happens from that. Food was decent but that was about it. Have other not so good experiences but I think this suffices. Been to Bali close to 10 times and this is the first time I have something like this to say about an accomodation in Bali.
2018년 8월에 3박 숙박함
답변 제공: Arta 님, 2018년 8월 16일
Dear Alvin, Thank you for choosing us for the recent stay, but regret for the negative to be bring to our attention and would be follow up with our Team, as we are on progress to renovate the property gradually to upgrade our product and facilities, due to we have been take over by new Owner and the property name will be change to be La Villais Kamojang Seminyak - Bali. Once again, thank you for taking the time to write a review, for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Best regards, E-commerce Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Good location but dated hotel. Good for on a budget
2018년 7월에 8박 숙박함
답변 제공: Arta 님, 2018년 7월 23일
Dear Sir/Madam, Thank you for choosing us for the recent stay and we are so happy to read your review that you were enjoy our hospitality, but regret for the negative to be bring to our attention, as we are on progress to renovate the property gradually to upgrade our product and facilities, due to we have been take over by new Owner and the property name to be La Villais Kamojang Seminyak - Bali. Once again, thank you for taking the time to write a review, for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Best regards, E-commerce Manager

4/10 - 별로예요

CHENG 님, Singapore

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirt on blanket, bed sheet, suspected bed bug also. lots of mosquito
2018년 5월에 2박 숙박함
답변 제공: Arta 님, 2018년 6월 13일
Dear CHENG, Thank you for choosing us for the recent stay, but regret for the negative to be bring to our attention and follow up as soon as possible. Once again, thank you for taking the time to write a review, for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Best regards, E-commerce Manager

8/10 - 좋아요

mike

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
近Seminyak大街,飲食購物很方便
地點來說,這酒店是十分超值的,只需步行數分鐘就可到Seminyak的大街,附近又有很多便利店,出色的餐廳也有很多。每位酒店職員都笑面迎人,十分樂意幫助客人,酒店唯一的失敗的地方,就是毛巾,不論浴巾或面巾,每條都有一些污漬,而且毛巾是灰色的,應該要全部更換才好。
2018년 5월에 7박 숙박함
답변 제공: Arta 님, 2018년 5월 31일
Dear Mike, Thank you for choosing us for the recent stay and we are so happy to read your review that you were enjoy during stay, to be deliver to our team to always keep improve our product and services in the future. Once again, thank you for taking the time to write a great review and we look forward to welcoming you back for the next visit as your second home in Seminyak, Bali. Best regards, E-commerce Manager

8/10 - 좋아요

Sean

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
답변 제공: Arta 님, 2018년 4월 30일
Dear Sean, Thank you for choosing us for the recent stay and we are so happy to read your review that you were enjoy our hospitality. Once again, thank you for taking the time to write a review, for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Best regards, E-commerce Manager

6/10 - 괜찮아요

Harry792 님, Perth wa

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tired and forgotten
Great friendly staff, owners need to spend a little money to bring back to original state, towels and bed linen WELL past use by date , staff are trying hard to maintain but sadly losing the battle... .. Turn off the pool lights and cabana lights ( on 24/7) and buy some new towels ! Simple maths, tell people about your roof top bar, it's a lost gem in a thriving area that no one knows exists
2018년 4월에 9박 숙박함
답변 제공: Arta 님, 2018년 4월 30일
Dear Harry792, Thank you for choosing us for the recent stay and we are so happy to read your review that you were enjoy our hospitality, but regret for the negative to be bring to our attention, as we are on progress to renewing all the facilities, such as towels, linen and etc. Once again, thank you for taking the time to write a review, for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Best regards, E-commerce Manager

2/10 - 너무 별로예요

Denis 님, Sao Paulo - Brasil

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sujo e mal conservado
Ficamos 2 diárias hospedados numa suite Villa, chegamos empolgados porem ao entrar no quarto nos decepcionamos com o péssimo estado de conservação do quarto, falta de higiene e erro no funcionamento de vários itens presentes, fizemos uma carta com todos os problemas contidos no quarto e entregamos pessoalmente ao gerente que foi extremamente educado e receptivo porem NADA FOI FEITO para sanar... aqui vão os problemas existentes no quarto: lençois sujos e manchados, a maioria das paredes com grande infiltração levando a um FORTE CHEIRO DE MOFO, nas TV's apenas 1 canal captava as imagens, eletrodosmeticos enferrujados, agua pingando de uma lampada do banheiro e que ficava exatamente em cima do vaso sanitario e quando necessitavamos utilizar o banheiro colocavamos uma toalha nas costas para proteger da goteira e por fim o chuveiro quase nao tinha pressao da agua tornando inviável qualquer mulher lavar o cabelo. Nao podendo me esquecer de dizer que o cafe da manha era extremamente simples e pouco higienico. Os únicos pontos positivos eram a otima localizacao proximo ao centro de Seminyak e a piscina da suíte era muito boa.
2017년 12월에 2박 숙박함
답변 제공: Arta 님, 2018년 1월 10일
Dear Denis, Welcome 2018 Thank you for choosing us for the recent stay and we do apologize for the inconvenience during stay to be bring to our attention and deliver to our team to be follow up as soon as possible accordingly. Once again, thank you for taking the time to write a review, for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Have a lovely day, cheers! Best regards, E-commerce Manager

6/10 - 괜찮아요

Bill 님, Australia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Old and run down
The buildings and facilities at this complex are run down and old. The bedroom had mould on the ceiling, paint peeling off in every room, the towels were old and had stains on them, day bed mattress and chair in room had stains on them, ceiling in hotel dining room had very bad mould and was peeling off. Room service was non existent: I asked 3 times on 3 separate days for more tea bags and coffee satchels. They never got delivered. Eventually found their stash and helped myself, rang for some ice and ice bucket one night and was told to come and get it myself as he was not prepared to deliver to room. Housekeeping took 4 used towels one day and only replaced 2 towels. Asked for more towels to be delivered one afternoon and never got them, so went looking and found their supply room and helped myself. Staff were very friendly but not very helpful, complex is in need of a major update and refurbishment but is in a good location. We stayed in a villa which was approx. 230m walk to reception.
2017년 12월에 5박 숙박함
답변 제공: Arta 님, 2018년 1월 10일
Dear Bill, Welcome 2018 Thank you for choosing us for the recent stay and we do apologize for the inconvenience during stay to be bring to our attention and deliver to our team to be follow up as soon as possible accordingly. Once again, thank you for taking the time to write a review, for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Have a lovely day, cheers! Best regards, E-commerce Manager

10/10 - 훌륭해요

Mars 님, 台北

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
很棒,有自己的泳ㄔˊㄅ
環境很好,人員也很熱心,交通也方便 只是蚊子有點多,晚上睡覺要擦防蚊,私人泳池,維護的很不錯,每天都有撈落葉
2017년 12월에 4박 숙박함
답변 제공: Arta 님, 2017년 12월 12일
Dear Mars, Thank you for choosing us for the recent stay and we are so happy that you were enjoy our hospitality to be deliver to our team, to encourage them to always improve our services in the future. Once again, thank you for taking the time to write a great review and we looking forward to welcoming you back for the next visit as your second home in Seminyak, Bali. Have a great day E-commerce Manager

8/10 - 좋아요

Rafael

좋아요: 객실의 편안함
2017년 11월에 3박 숙박함
Dear our Valuable guest, Thank you for choosing us for the recent stay and we are so happy that you were enjoy our hospitality to be deliver to our team to encourage them to always improve our services in the future. Once again, thank you for taking the time to write a great review and we looking forward to welcoming you back for the next visit, as your second home in Seminyak, Bali. Best regards, E-commerce Manager

8/10 - 좋아요

John 님, Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice but can do with a bit better lighting
nice but can do with a bit better lighting in the rooms but then again most of Bali is the same otherwise was quiet nice, water pressure in the shower was poor
2017년 9월에 7박 숙박함
답변 제공: Arta 님, 2017년 11월 3일
Dear John, Thank you for choosing us for the recent stay and we are happy that you were enjoy our hospitality, but regret for the negative to be bring to our attention to improve our product & services for our valuable clients in the future. Once again, thank you for taking the time to write a review for our reference and we look forward to welcoming you back for the next visit in Seminyak, Bali. Have a great weekend ahead, cheers! E-commerce Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Generally very good. Towels were always stained and of a poor quality.
2017년 8월에 4박 숙박함
Dear our Valuable guest, Thank you for choosing us for the recent stay and we would be happy that you were enjoy our hospitality, but regret for negative we would be bring to our attention to improve our product in the future. Once again, thank you for taking the time to write a review and we look forward to welcoming you back for the next visit in Seminyak, Bali. Best regards, E-commerce Manager

10/10 - 훌륭해요

Peter 님, sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Villas, great location.
My 7th time in Bali and I've gotta say the villas location was great, peaceful and quite with no construction near by as the villas are at the back, the shopping stores/cafes were around the corner and close enough to walk to the beach clubs. Next Time I go to Bali I will stay there.
2017년 8월에 7박 숙박함
답변 제공: Arta 님, 2017년 9월 11일
Dear Peter, Thank you for choosing us for the recent stay and we are so happy that you were enjoy during stay. Once again, thank you for taking the time to write a great review and we look forward to welcoming you back for the next visit as your second home in Seminyak, Bali. Have a great day Best regards, E-commerce Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The location was good, the hotel staff amazing, the view on the rooftop bar was good too. The private pool villa was very pretty and just what I was after. I was disappointed by the cleanliness of the room, and the mosquito net, and the fact mosquitos were all through the place including the shower.
2017년 7월에 2박 숙박함
답변 제공: Arta 님, 2017년 8월 7일
Dear our Valuable guest, Thank you for choosing us and we regret to read your message, it would be bring to our attention to improve of product & services in the future. Once again, thank you for taking the time to write a review for our feedback and we look forward to welcoming you back for the next visit. Best regards, E-commerce Manager

2/10 - 너무 별로예요

Ros 님, Melbourne

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Looks nice
The hotel on the internet looked great, but once there is was disappointing as the rooms were very dated. The staff came and cleaned every day but didn't clean very well. We got them to change rooms as we had "BED BUGS" and ended with red dots all over. Would not stay there again. And the pool bottom went green.
2017년 5월에 11박 숙박함
답변 제공: Arta 님, 2017년 6월 20일
Dear Ros, Warmest greetings from Grand La Villais Hotel, Villas & Spa Seminyak... Where everyone is a family Thank you for choosing us for the recent stay and on behalf of the Management we do apologize we inconvenience. We have been deliver this case to our team to be follow up the details of negative as we really concern to make our valuable guest enjoy & happy to stay with us. Once again, thank you for taking the time to write a review for our reference and to improve our product & services in the future. And we looking forward to welcoming you back for the next visit to see the different. Best regards, E-commerce Manager

8/10 - 좋아요

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좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nice rooms however could have better with attention to detail in regards to cleanliness and trades work (very rough paint & plastering jobs, bad lighting; makes the room feel cheap for what we paid). Staff were lovely and it was in a good location, pretty much walked everywhere from our villa.

8/10 - 좋아요

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좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
After a false start (the room needing a better clean) we had a wonderful time. The staff couldn't have been more helpful and the location was perfect.

10/10 - 훌륭해요

BRUNO 님, Paris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Très bon Hotel Personnel très agréable et villa parfaite pour passer un très bon séjour

6/10 - 괜찮아요

Wen Cheng 님, Taiwan

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A ok place to stsy.
Our room is a bit dated. The air-con didn't work well. However, the staff were friendly and try to fix problems.

6/10 - 괜찮아요

Tiffany 님, Southbank

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Villa style holiday
Great place but desperately needs some renovation. You can tell this was once a very luxurious resort but really dated now

6/10 - 괜찮아요

Nigeld 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great Villas at La Villais
This hotel is still good, but not what it used to be before the change of ownership. The multi story at the front of the hotel has ruined the ambience of the place and taken privacy away from the Villas closest to the reception area. The WiFi is terrible which is frustrating, but we still love the villas. This was our second visit and was not as enjoyable as the first, so I am not sure that we would go back again. The staff are still extremely helpful and excellent as before

4/10 - 별로예요

Kenneth

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Old and uncomfortable
The room was well equipped but everything is old. Deck chairs look disgusting, tv has poor reception, furnitures were old and faulty and telephone doesn't work very well. Only good thing that comes out of this place is the nice and attentive staff. Will not stay at this place again!

8/10 - 좋아요

Brendan 님, Kyneton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Villa's close to Seminyak square and Eat Stre
Great location. Clean and tidy hotel and villa's. Getting a little old but still nice and clean. Big very usable space in the villa with a great pool and plenty of space for sun baking. Air con in bedroom is tired but works. All the staff are amazing. Great bed very comfy King bed.

4/10 - 별로예요

tom 님, australia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Grand hardy
Stayed in one bedroom villa found it not very clean and very outdated with the bedside the furniture being chipped and not well kept. So many mosquitos as there was a gap in the wall and under the door.

8/10 - 좋아요

Mat 님, Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great villas, clean and not far from the square
Our Villa 34C had great sun coverage by the day bed and sun lounges from early until around 2pm. Staff very friendly and helpful as you'd expect. Quiet place with no noise from outside the complex. At the rear entrance was a 7/11 which was handy too. Would definitely stay again.

8/10 - 좋아요

akira 님, yokohama

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
WIFIなどの設備はイマイチですが、次回の利用も考えます。 朝ごはんがうまくて、スタッフの笑顔は素晴らしかったです。

8/10 - 좋아요

John 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall, a nice place to stay.
The was villa was good, the private pool was great and the staff were excellent. The only let down, and a BIG issue for me, was the shower. The water pressure was very weak. And worse still, the temperature would go from burning hot, to cold all the time. We brought this to their attention on day one, and they had an attempt to fix it, but it was not fixed and nothing further was done about it. I managed to try the shower in another hotel room and it was pretty much the same story. You have to run around the shower to get wet while having a break every 5 seconds as it gets too hot. As per previous reviews, I think they have some significant plumbing issues to deal with, but they just haven't sorted it out. Such a shame, as it was the only downside.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My girlfriend and I had an amazing stay at Grand Hardys Villa. Overly friendly and helpful staff, so close to main areas of Seminyak (just a 10 minute walk to Seminyak square!), and great restaurants nearby. Would highly recommend this hotel and if you're looking for luxury as well as value for money in Bali.

8/10 - 좋아요

Rahul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice villa close to Seminyak square
We had a great experience, the villa was beautiful, facilities great And service exceptional.

8/10 - 좋아요

Korelli 님, New Zealand

좋아요: 청결 상태, 직원 및 서비스
Hotel close to everything, Great staff and Villas
La Villais Villas is a great villa definitely recommend staying here I'll start with the pro's then the cons Pros; Staff were very friendly easy to approach ready to help. Buffet breakfast i thought was great! its like having lunch for breakfast. Rooms were very spacious. Bed was comfortable. Air-con was also good!. Room service meals were also delicious and great definitely recommend! and the private pool iv course was awesome. Cons; Mosquitos!!! there is a mosquito net provided but is held on by velcro and fell off easily so we called the staff about 5x to fix the mosquito net as it was very high. Room is abit tired some of the fixtures and utensils weren't very clean make sure you check room possibly before you stay in the room to see if you can move into another room especially we had a big problem with the shower head and the water pressure going from hot to cold was bit annoying bring this up with the reception and they got someone to come look and it sounds like its normal there with the cylinder like I said I saw these as reviews but didn't think it was as much of a big deal but sometimes it is. Overall a GREAT hotel but things to work on. This is a 4 star hotel... I really think it can be a 5 or 4 1/2 star hotel if all these cons were attended too

8/10 - 좋아요

Gek Seng 님, Singapore

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Lighting.
The room need more lighting. I know that low light will be more romantic, but not all people will like low lighting.
답변 제공: Hotel Manager 님, 2015년 12월 5일
Dear Gek Seng, Thank you for your review through Expedia and also sharing your recent stay with us. We have taken a note and concern about your feedback of low lighting and we are still in process to fix the problem accordingly. We do hope you will give us opportunity to welcome you back so we could serve you even better in future. Regards, Ketut Wigama Hotel Manager

2/10 - 너무 별로예요

toshi 님, Tokyo, Japan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ロケーションはいいが。。。
ビラの設備は問題なし。ロケーションも良いがサービスや清潔さが気になる。朝食はホテル棟と同じ食堂である為、団体客が来た際にはゆっくりと食事が出来ない。 天蓋ベッドは見た目はいいが、両脇上部が空いている為蚊は入り放題。滞在中様々な問題が発生したが、対応に時間がかかりどれも満足のいく解決にはならなかったのが残念。プール、浴室、タオル等の清潔度は日本人の清潔感からするとちょっと受け入れがたいレベル。

6/10 - 괜찮아요

Lynette 님, West Australia

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not SO Grand the Grand La Villais Villas
Understandably this accommodation property is currently undergoing maintenance update/keep. We had villa with private pool. Reception staff (ie Juli) totally attentive to guests needs (Thank you). Gardener on the other hand was not backwards each day in describing his plight into the poor house and hinting for a hand out. Which may we add, we would have gladly given him but to be so forward he received nothing. Pool was great, but if you have knee or hip problems stepping out of the pool is a MAJOR issue. LaVillais is only a short walk to busy eat street, where there is an abundance of choices of restaurants/cafes/bars. Then again if only LaVillais advertised their BBQ buffet night there would be more than 10 guests for the whole evening. We found this by accident and were pleasantly surprised.
답변 제공: Hotel Manager 님, 2015년 12월 5일
Dear Lynette, Thank you for your review through Expedia and also sharing your recent stay with us. We have put our concern to your various feedback to authorize personnel to take further action. We do hope you will give us opportunity to welcome you back so we could serve you even better in future. Regards, Ketut Wigama Hotel Manager

10/10 - 훌륭해요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bellissimo!
Bellissima piscina privata e stanza grandissima! A pochi passi dalla strada principale di Semyniak

8/10 - 좋아요

Michelle 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
下次旅行會考慮再次入住
酒店環境唔錯,房間實際狀況,大細同網頁上提供既照片比較出入唔大. 入住既係villa,泳池,客廳,房內都好乾淨. 客廳廚房都有提供基本煮食用具同雪櫃,好方便. 入住個日飛機delay凌晨4點先到,已經好攰,好彩去到之後員工都好快搞掂check-in手續. 入住個幾日員工都會主動打招呼,好nice,又會介紹你做酒店既spa. 不過人手好似唔係好夠要一個一個咁做,但結果因為唔夠時間所以冇做. 唔識路問receptionist地方點去,都好有禮貌咁盡量解答. 唯一既問題係好多蚊,酒店有派員工滅蚊但好似冇咩用. 房裡面開冷氣已經唔係成日開門,但啲蚊都照入到去. 可能係本人特別容易俾蚊咬, 夜晚根本訓唔到教. 已經將帶去既蚊貼同蚊怕水用盡都係照咬.如果同我一樣易吸引蚊既, 要準備多啲防蚊方法.

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will return! Can't wait!!
We stayed in the villas for 5 days and were sad to leave. The pictures for the one bedroom villa didn't do it justice when we first walked through the gate. Wow factor just with the pool alone. Bed was comfy, only drawback was the bugs!! So many mosquitoes really let down the comfort as they came in the net around the bed and through the door crack. Regardless we will happily return
답변 제공: Hotel Manager 님, 2015년 12월 5일
Dear Valued guests, Thank you for your review through Expedia and we have taken our concern on the issues about mosquito net in the villa. You might be interested to know that, we are in process to fix the net to minimize the space for the mosquito coming in. Once again, thank you for staying with us and we look forward to welcoming you back in near future. Regards, Ketut Wigama Hotel Manager