실내 수영장
예약 가능 여부 확인

그라니아 발리 빌라 여행 후기

4 out of 5
그라니아 발리 빌라
Jl. Dewi Saraswati III/35, Seminyak, Bali

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 9개 이용 후기 중 3개" "
평점 8 - 좋아요. 9개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 9개 이용 후기 중 0개" "
평점 4 - 별로예요. 9개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 9개 이용 후기 중 0개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

2.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Yoonkyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗한 객실 넓은 수영장
조용하고 아침 식사도 괜찮았어요. 매니저가 아주 친절하고 바로 맞은편 스파도 가격대비 너무 좋아요 화장실이 야외비슷하게 되어있는데 처음엔 어색했지만 적응되니 괜찮았어요 전반적으로 높은 점수입니다

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 11월에 5박 숙박함

8/10 - 좋아요

ahmed 님, oman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wifi was terrible, overall good stay
Overall good stay with good value, recommend for my friends and colleagues, Wifi was not good
2018년 4월에 3박 숙박함

8/10 - 좋아요

Sandeep 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very homely
Staff great. Very clean and needs attended to promptly whenever a request was made Locality not the best, need a taxi to go almost anywhere. Loved the breakfast but was told I would have to pay separately for my child although Expedia had already charged supplement for extra person, so we shared 4 breakfasts among five rather than pay again. Some trouble with communication with staff and felt no adequate staff during new year period. Eg swimming pool stopped functioning on new years day and no one to fix it. Asked us to pay for broken glass tumblers at check out, which was a bit off putting, had to pay from money set aside for the staff tips as not much Rupiah left just before check out!
2017년 12월에 6박 숙박함
답변 제공: Ruth 님, 2018년 1월 5일
Dear Mr. Sandeep , Thank you so much for your review in our Expedia page . That would be nice to met you and your family staying with us in Grania ;) You value is very important for us and we will take a note some mentioned above to make a best services in next future . Also would like apologies to you as our peak season with a lot of attention on request in the villas. Thank you and we are welcoming you back in Grania Bali Villas with your families ;)

4/10 - 별로예요

Esther 님, Singapore

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room was only OK after complaint
We recently checked made a booking for the one-room villa but was given the two-bedroom with the upstairs locked up. The condition of the two-bedroom was horrible! The floors of the room and toilet were dusty. We only lay on the bed when we came back late at night and the bedsheets were so smelly we couldn’t sleep well all night! The drainage of the bathtub was broken and the shower head was missing - shower experience was terrible. Outdoor walls were dirty and bathroom ceiling was mouldy. As it was an outdoor shower, insects were everywhere and we had to light a mosquito coil constantly to avoid getting bitten by mosquitoes. The table by the pool where breakfast was served always had ants crawling on it. Unpleasant experience. The next day, we made a complaint and wanted a refund of what we paid to move to another hotel. Staff informed us that it is non-refundable. We decided to continue staying with the hotel as without a refund, moving to another place was out of our Budget. The hotel had to call “specialists” to remove the wet damp mouldy smell (kind of like unaired wet laundry that wasn’t soaped properly). Only then we had a clean bed to sleep in the next night. They also repaired the shower head. Saving grace was that the hotel staff was polite and friendly and helped improve our room conditions. Generally the property is not well maintained and looks dark and creepy at night. Also in a local taxi controlled area so you are not able to get grab.
2017년 12월에 4박 숙박함
답변 제공: Ruth 님, 2018년 1월 5일
Dear Ms. Esther , Thank you for your feedback in our Expedia page . First we would like apologies to you with some inconvinience that out from our attention . We got a few days with hard rainy and it made humid bedsheets and some parts in the room . We will take more attention and improving our service in the next future . Once again thank you for staying with us in Grania Bali Villas ! ;)

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful villa
The 2 bedroom villa is beautiful. The downstairs bedroom has an outside, open air bathroom with a rainfall shower and bathtub. The rooms are spacious with two common areas. The pool is very nice. The villa comes with plates and cups for use. The staff provides daily breakfast and gives you some choices regarding what you'd like to eat. The breakfast was decent. Nothing to rave about. The area has a bug problem but the hotel staff do a great job utilizing repellent coils and other methods. You can see mosquitoes flying around sometimes but I was only bit once. Bring your own repellent if you think this will bother you. Overall this was a great stay. The staff was very accomadting. I'd stay here again.
2017년 9월에 2박 숙박함
Dear Mr. Brandon , Thank you so much for your review in our Expedia page ;) Very happy to know you are enjoy spend time in the villas . All mentioned value very important for us .. Hope to see you for next future in Grania Bali Villas ! Best regards, Ruth

4/10 - 별로예요

Ayman

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
لايستحق التجربة ،احذر الصور الخادعة للفيلا
الأقامة مقبولة للاسف مستوى النظافة متدني و انتشار الحشرات و الوزغ(البرص)في جميع انحاء الفيلا اجبرنا علا ابقاء المنافذ مغلقة طوال الوقت غير ان الحمام مفتوح علا الحديقة بالتالي اصبح الحمام مليء بالحشرات و السحالي المسبح متصخ جدا ومليء بأوراق الشجر
2017년 8월에 6박 숙박함
Dear Mr. Ayman , Thank you for your review in our Expedia page . We would like to say thank you for staying with us in Grania Bali Villas . Just information before that our villas concept is open air and all the nature can coming from outside . Also we have provide some repellent mosquitos and turn down services every afternoon . Thank you and we are welcoming you back in Grania Bali Villas Best regards, Ruth

8/10 - 좋아요

Sharu 님, Dubai, UAE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay
Comfortable stay, privacy ensured and conveniently located. Could have been better if vegetarian and kids friendly options were available for breakfast. Nice and pleasing staff.
2017년 8월에 2박 숙박함
답변 제공: Ruth 님, 2017년 8월 21일
Dear Mr/Mrs. Sharu , Thank you for your review in our Expedia page We would like to say thank you staying at Grania Bali Villas and enjoyed it ;) Your alue is important for us and we are welcoming you back in the next future Cheers,

10/10 - 훌륭해요

Casey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best private villas in Bali
Amazing place. We had our own private villa with a private pool. Breakfast was served poolside at pour villa every morning. The hotel staff, were very friendly and helpful. Rose and Ruth were especially frienddly and helpful and so very friendly and they always seemed so happy and willIng to do whatever they could to make outer stay on e too remember.
2017년 6월에 4박 숙박함