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Lv8 리조트 호텔 여행 후기

5 out of 5
Lv8 리조트 호텔
Jln.Pantai Berawa No. 100xx, Tibubeneng, Canggu, Bali

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 336개 이용 후기 중 94개" "
평점 8 - 좋아요. 336개 이용 후기 중 122개" "
평점 6 - 괜찮아요. 336개 이용 후기 중 69개" "
평점 4 - 별로예요. 336개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 336개 이용 후기 중 18개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

??

좋아요: 직원 및 서비스
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Kwangnam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
즐거운 휴가
뷰가 좋은 수영장과 크고 깨끗한 방 편안한 휴가였어요!
2022년 3월에 2박 숙박함

6/10 - 괜찮아요

CHEOL YI

별로예요: 청결 상태, 숙박 시설 상태 및 시설
가격 대비 방은 넓고 수영장도 크고 좋았으나, 전체적으로 청결도나 건물 관리상태가 미흡함
2017년 9월에 9박 숙박함

10/10 - 훌륭해요

kim 님, busan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋았어요!!!
좋앗어요
답변 제공: General Manager 님, 2017년 3월 6일
Dear Mr. Kim, Warmest Greeting From Lv8 Resort Hotel, Canggu - Bali. Thank for staying with us, we glad to know that you have remarkable experience during your stay with us. please feel free to contact us. thank you and wish you have a pleasant day.

8/10 - 좋아요

Kunhyo

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
휴식하기 정말 좋은호텔이에요
lv8리조트에서 3박을하면서 느낀점은 어디이동하지않고 리조트내에서만 휴식한다면 참 좋은 리조트인것같습니다. 장점은 리조트가 전체적으로 조용하고 넓은 객실과 비치클럽 수영장이 참 넓고 조용해서 놀고 휴식하기에 참 좋았습니다. 단점과 불편했던점은 우선 저희가묵은 방은 샤워시설이 문제가있었는데 샤워기를틀면 무엇때문인지는 모르겠지만 샤워기헤드에서 물이 반은나오고 반은 막혀서 물이나오지 않았고 천장에있는 샤워부스도 물을틀면 천장에서 물이세어나와서 프론트에 얘기를하니 정비업자를 보내준다해서 한참을기다려시 그정비업자들이 와서 보고는 고칠수없다며 객실을 변경해준다고했는데 잠시 나갔다오더니 계속해서 수리를하면서 우리가 볼일보러나가면 안되냐고하니 꼭있어야한다고해서 수리하는시간 1시간이상을 허비했고 결국엔 제대로고쳐지지도않은 샤워시설로 3박동안 이용해야했습니다. 그리고 천장샤워부스만틀면 이상한 가스냄새가 심하게 나다가 없어졌습니다. 그리고 냉장고도 물이 시원해지지않아서 얘기하니 확아하더니 냉장고 교체해준다고 가져오는시간동안 기다려야해서 시간낭비를 했습니다. 전체적인평점은 객실이넓고 깨끗해보이고 수영장이참 좋았지만 서비스면에서는 조금 부족했던게 아닌가 싶습니다. 그리고 위치는 차타고 20분가량을 나가야 시내가 나와서 불편했습니다. 휴양하기좋은 리조트
답변 제공: General Manager 님, 2016년 10월 24일
영광스러운 손님, 먹은 체류 기간 동안 경험 불편을 드려 죄송합니다 LV8 리조트 호텔에 묵고 주셔서 감사합니다. 당신은 크게 숙박 시설과 서비스 us.Once의 질을 향상하는 데 도움이 제공 제안과 비판은 다시 우리는 우리 호텔의 단점을 끼쳐 드려 죄송합니다. 우리는 그것을 고칠 수있을 곧 희망 우리는 당신의 다음 방문에 다시 일어나지 않을 것입니다 있는지 확인합니다. 감사와 축하의 활동을 계속한다.

10/10 - 훌륭해요

BB 님, kor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 만족
스미낙에서 좀 떨어진 곳에 있지만 객실은 가격대비 시설이 아주 좋으며, 바닷가에 있는 수영장 및 레스토랑이 아주 훌륭합니다~

6/10 - 괜찮아요

Felix

단체 여행
별로예요: 편의 시설/서비스
Die Unterkunft ist leider sehr in die Jahre gekommen.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Freny

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
lovely hotel, breakfast and service was terrible
room two bedroom was lovely, outside to our room pool area and furniture was run down, the combined pool and lounge / club area were lovely. service however was beyond slow with our order lost once. breakfast was terrible. Poor selection, poorly cooked. No milk on buffet and when requested not given fresh until numerous requests for same, no low fat option. couldn’t put food on the room and when we eventually did they forgot to give it to reception at checkout and we ended up having a guy in whatsapp me threaten me that he had my phone number and face on his phone and knew who i was even after I said I was paying via credit card on the same day as checkout and within minutes of him messaging me reminding me of invoice. Front desk service ordinary- check in slow and poor to assist with things like transport vehicles, ideas of what to do or see .
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Peter

2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Kirsty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had the best 10 day stay . So great to come to each night After action packed days . There was a couple of days we sat complete poolside with everything we could want right there
2023년 11월에 9박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

8/10 - 좋아요

Hans

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Det här var ett jättefint hotell på ett bra läge. Tyvärr har man inte hållit efter underhållet på ett bra sätt. Man ser rostangrepp på balkar och speglar. Inte så allvarligt men ändå onödigt. Ska man ha så många stjärnor som de uppger då måste man hålla efter det som slits.
2023년 11월에 5박 숙박함

4/10 - 별로예요

Steve

2023년 11월에 1박 숙박함
답변 제공: Chandra 님, 2023년 11월 24일
Dear Mr Steve, Thank you for sharing your feedback.It was with regret to learn that your recent stay with us was not living up to your expectations.We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu.Yours truly, Chandra PurnamaGeneral Manager

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Verdensklasse
2023년 11월에 8박 숙박함
답변 제공: Chandra 님, 2023년 11월 15일
Dear.Ms Anne,Warmest Greetings from LV8 Resort Hotel Canggu - Bali...!Thank you for staying with us and for your valuable feedback, it is great to know that you had an exceptional experience with us.We are very happy to hear your great experience during your stay in the resort. We are keeping our good standard services and maintain our facilities as well.We look forward to welcoming you againYours truly, Chandra PurnamaGeneral Manager

10/10 - 훌륭해요

Scott

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place on the beach. Friendly staff, clean, and good location.
2023년 9월에 2박 숙박함
답변 제공: Chandra 님, 2023년 9월 20일
Dear Mr Scott,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you for the perfect rating and your trust in giving us the opportunity to craft an unforgettable stay for you.We are looking forward to crafting a more memorable experience for you. Should there be anything I can assist you with on your next stay, please do not hesitate to contact me.Yours truly,Chandra PurnamaGeneral Manager

8/10 - 좋아요

David John

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff and perfect location
2023년 7월에 8박 숙박함
답변 제공: Chandra 님, 2023년 8월 10일
Dear Mr David,Thank you for the perfect rating and your trust in giving us the opportunity to craft an unforgettable stay for you.We are looking forward to crafting a more memorable experience for you

10/10 - 훌륭해요

Neos

단체 여행
좋아요: 직원 및 서비스
I had nice experience in LV8 staff so friendly beautiful place I do truly recommend.
2023년 5월에 3박 숙박함
답변 제공: Chandra 님, 2023년 6월 6일
Dear Mr Neos,Thank you for taking the time to review your recent stay at LV8 Resort Hotel Canggu.We are so pleased that you enjoyed your stay and your generous comments are greatly appreciated. we will be sure to pass on your kind words to all of our staff as we know they will be delighted. Your feedback is very much appreciated and will inspire our staff to continue to strive towards outstanding customer service.We look forward to welcoming you back to theLV8 Resort Hotel Canggu for your next trip.Warmest Wishes ,Chandra PurnamaGeneral Manager

8/10 - 좋아요

Darrell

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Staff Great, Property run downed
The staff is excellent. The resort is run downed. Even the spa has calcium deposits on faucets, and cabinets are rotting. Pillows are musty smelling, electronic fixtures are loose or do not work, curtains are dirty. I am sure the pandemic has set keeping up back but it is not a 5 star resort which is what we expected. The staff's friendliness made up for many of the problems.
2023년 5월에 3박 숙박함
답변 제공: Chandra 님, 2023년 6월 6일
Dear Darrel,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you for taking the time to post your recent experience on this forum. Please do accept my sincere apologies for the inconvenience you experienced during your recent stay with us. It is my sincere hope that you are willing to give us a second chance.Yours truly,Chandra PurnamaGeneral Manager

4/10 - 별로예요

Laura

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very poor quality hotel. Tired, dirty, broken and 2 stars at best. Service ok and location good for surfing. But health hazard overall….we all got sick from the food and my son cut his foot in the pool. Not family friendly resort. Do not stay until they have refurbed and reviewed their hygiene
2023년 4월에 7박 숙박함
답변 제공: Chandra 님, 2023년 4월 18일
Dear Ms Laura,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly.In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.I hope we will have another opportunity…Yours truly, Chandra PurnamaGeneral Manager

10/10 - 훌륭해요

Assumpta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved staying at the lv8, the staff made it a great experience they’re all very friendly and helpful. I’d for sure stay here again. My room was really nice the bathroom was huge, bed was super cozy, and my pool in the room was cleaned a few times throughout my stay which was really nice. The resort is also amazing, great views and good food. I was really taken care of over here :) the staff is amazing.
2023년 3월에 12박 숙박함
답변 제공: Chandra 님, 2023년 3월 31일
Dear Assumpta,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you for staying with us and for taking the time to share your feedback. We appreciate your compliments about our facilities and staff, as it is due to their effort and dedication that we are able to accomplish our goal. I would humbly apologize for the inconvenience you might have experienced and we will do our best to improve. Please, do not hesitate to contact us if you have any further assistance with your future bookings in Lv8 Canggu! Yours truly, Chandra PurnamaGeneral Manager

2/10 - 너무 별로예요

Tyrone

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 3박 숙박함
답변 제공: Chandra 님, 2023년 3월 2일
Dear Mr Tyron,Fabulous greeting from LV8 Resort Canggu, Bali!Thank you kindly for your stay in LV8 Resort Canggu and for taking the time to share your constructive feedback with us!I hope we will have another opportunity to welcoming you again wherein your next vacation will meet your expectations. should your travel plans bring you back to Bali, I would be more than happy to welcome you back and show you the true and brighter side of LV8 Resort Hotel Canggu!Yours truly,Chandra PurnamaGeneral Manager

2/10 - 너무 별로예요

Reyhan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was extremely disappointed with our stay. Checked in on the 21st of Jan to room 308, after staying the night we discovered stains on lamps, curtains couch pillows and doors, water-damaged walls, the toilet not flushing, tv cables hanging out of the walls and tv's blurry to the point we could not watch them, shower heads unfinished and loose and a puddle of water next to the bath that we had not even touched yet. After expressing to the manager our experience and that we wanted a refund for our stay as it was not what was advertised whatsoever, we were moved to a new room while waiting to be processed for a refund. After spending the next day out of the hotel we were hopeful that our stay would get better, however, while getting ready to go to bed that night we then discovered blood stains on our pillows, what seemed to be food stains on our bedsheets, as well as lipstick stains on the glasses next to the basin which we had not used yet. We were not given a refund for our 10-night stay and the best they could do was provide us with Rp400,000 each day to spend at the hotel bar or restaurant. For the 10 nights we were there we did not once go into the pool after reading feedback about how unhygienic it was and then seeing for myself the film of algae on top of the pool. The gym was extremely worn out, every machine I used was broken or dodgy to use and the gym toilets were always clogged or leaking. Room amenities when booking stated there was a safe however none provided.
답변 제공: Chandra 님, 2023년 3월 14일
Dear Mr Reyhan,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly.In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.I hope we will have another opportunity…Yours truly, Chandra PurnamaGeneral Manager

8/10 - 좋아요

Michael James

2023년 1월에 5박 숙박함
답변 제공: Chandra 님, 2023년 3월 14일
Dear Mr James,Warmest greeting from LV8 Resort HotelThank you for your feedback we look forward to welcome you back soon at LV8 Resort Hotel.Sincerely,Chandra PurnamaGeneral Manager

6/10 - 괜찮아요

Larry

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Great pool area nice restaurant and good friendly staff. Our room was smelly and not clean. Shower was broken. Toilet seat was ordinary. Rooms in general were poor

2/10 - 너무 별로예요

Anthony

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had paid $2350 for 5 nights for this “5star” hotel and it was discussing. Our plunge pool was dirty and the walls mouldy and the room was very dated and below average. It was obviously closed for 2 years lover COVID and never Renovated. I would never go back
답변 제공: Chandra 님, 2023년 1월 26일
Dear Mr Anthony,Thank you for sharing your feedback.It was with regret to learn that your recent stay with us was not living up to your expectations.We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu.Yours truly, Chandra PurnamaGeneral Manager

10/10 - 훌륭해요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Over all amazing staff , service is impeccable, rooms a spacious, I’m completely happy with my first but won’t be my last stay at LV8 Canggu
답변 제공: Dewi 님, 2023년 1월 13일
Dear Mrs Shane,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again!Warm regards,Dewi UmbaraGeneral Manager

4/10 - 별로예요

Cumalan

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom was constantly broken. Repairs were done almost daily but didn't permanently fix the problem. The air conditioning was stuck on 25degrees and couldn't be set lower. Even after the technician came and fixed it, the problem remained. We literally got used to sweating in the room.
답변 제공: Dewi 님, 2023년 1월 13일
Dear Cumalan,Thank you for sharing your feedback.It was with regret to learn that your recent stay with us was not living up to your expectations.We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu.Yours truly, Krisna Dewi UmbaraGeneral Manager

4/10 - 별로예요

Glenn

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Give it a miss!
We booked LV8 for a family holiday over New Year, many months ago and were very worried prior to arriving, based on the recent poor reviews. Unfortunately, we found these recent poor reviews very accurate and LV8 did not live up to expectations. While we did not expect a brand new hotel, it should be 3 stars at best, not 5 stars as per Hotels.com site. We booked a 2 bedroom apartment, which was huge is size, but the room was smelly and mouldy. The maintenance person cleaned the air conditioning vents for us, but this made no difference to the smell. The curtains in both rooms had mould on them. All of the hotel staff were very friendly and helpful, however the service in the restaurant and poolside bar was very poor - even during relatively quiet times we were usually waiting about 20-30mins for a drink and sometimes over an 1 hr during other times. When comparing the restaurant’s prices & quality of food to other places nearby it also doesn’t stack up. To finish on a positive, the pool side cabanas and infinity pool was a great place to chill and relax.
2022년 12월에 7박 숙박함
답변 제공: Dewi 님, 2023년 1월 13일
Dear Mr Glen,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you for rating us, we are sorry that you didn't have the best experience with us yet, I hope we will have another opportunity to welcoming you again wherein your next vacation will meet your expectations. Should your travel plans bring you back to Bali, please do not hesitate to contact me to show you the true and brighter side of Lv8 Resort Hotel Canggu!Warm Regards,Dewi UmbaraGeneral Manager

10/10 - 훌륭해요

Shabana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 3박 숙박함
답변 제공: Dewi 님, 2023년 1월 13일
Dear Shabana,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again!Warm regards,Dewi UmbaraGeneral Manager

8/10 - 좋아요

Pamela

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff is nice, rooms are big, the pool area is nice. Food and drinks are expensive. The shower does need a good scrub in the corners. Sheets and towels new a clean. The pool water looked a bit dirty. The beach right in front of the hotel is dirty but the clubs right next to it keep it better so we used those instead.
답변 제공: Dewi 님, 2023년 1월 13일
Dear Ms Pamela, Fabulous greeting from LV8 Resort Canggu, Bali!Thank you kindly for your stay in LV8 Resort Canggu and for taking the time to share your constructive feedback with us!I hope we will have another opportunity to welcoming you again wherein your next vacation will meet your expectations at LV8 Resort Hotel Canggu!Yours truly,Krisna Dewi UmbaraGeneral Manager

10/10 - 훌륭해요

Sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service war sehr freundlich, frühstücken war Hammer und so lecker haben eine sehr tolle Auswahl.
답변 제공: Dewi 님, 2022년 11월 10일
Dear Mr Sharon,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
this is a great place to stay awesome pool area right on the beach downsides transport to near shops is expensive and free shuttle not regular breakfast is al cadre and is really confusing menu although food was good needs to be buffet breakfast and bottom less cup on capacino
2022년 10월에 10박 숙박함
답변 제공: Dewi 님, 2022년 11월 9일
Dear Michael,Warmest Greetings from LV8 Resort Hotel Canggu - Bali...!Thank you for posting your review, we sincerely apologize for any inconvenience whilst residing at our hotel. we are regret that the room experience that you had has not lived up to your expectation and we also noted all your points regarding our premises.It will be used as valuable feedback for our improvement in the future.We look forward to welcoming you again.Warm regards,Krisna Dewi UmbaraGeneral Manager

6/10 - 괜찮아요

Jade

2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Carina

2022년 9월에 4박 숙박함
답변 제공: Dewi 님, 2022년 9월 27일
Dear Ms Carina,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Many thanks for sharing this feedback of your recent stay at LV8 Resort Hotel Canggu. It was a pleasure to have you as our guest and we do hope that we may welcome you back again to us in the future. Best Regards, Krisna DewiGeneral Manager

10/10 - 훌륭해요

Wesley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Infiniti pool right on the ocean great music cocktails and food
2022년 9월에 6박 숙박함
답변 제공: Dewi 님, 2022년 9월 19일
Dear Wesley,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

10/10 - 훌륭해요

Shahram

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So friendly staff and well trained. We enjoyed our stay there and hope to visit this hotel again, very soon.
2022년 8월에 8박 숙박함
답변 제공: Dewi 님, 2022년 9월 15일
Dear Mr Shahram,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again!Warm regards,Dewi UmbaraGeneral Manager

10/10 - 훌륭해요

JASON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth considering
Great location on the south end of Canggu. Awesome spacious rooms. Infinity pool overlooking the ocean.
2022년 8월에 8박 숙박함
답변 제공: Dewi 님, 2022년 8월 24일
Dear Mr Jason,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

4/10 - 별로예요

Steven

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Second time we have stayed here. And will be the last. The property has gone down hill at a rapid rate. No assistance with baggage on arrival. Broken showers and aircon. The pool area in our villa was dirty, no cushions in our Bali hut. The resort is hugely mis rated
2022년 8월에 5박 숙박함
답변 제공: Dewi 님, 2022년 8월 17일
Dear Mr Steven, Thank you for sharing your feedback. It was with regret to learn that your recent stay with us was not living up to your expectations. We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu. Yours truly, Krisna Dewi General Manager

10/10 - 훌륭해요

Margaret

2022년 8월에 5박 숙박함
답변 제공: Dewi 님, 2022년 8월 17일
Dear Ms Margaret, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Many thanks for sharing this feedback of your recent stay at LV8 Resort Hotel Canggu. It was a pleasure to have you as our guest and we do hope that we may welcome you back again to us in the future. Best Regards, Krisna Dewi General Manager

8/10 - 좋아요

Kirsty Vida

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff were so friendly and helpful. The condition of the hotel reflects the two year shut down. They are working hard to bring it back to the high standards that would be expected from a hotel of this cost. Be aware that traffic in Canguu is very very heavy all the time so you can’t just nip somewhere and walking on the roads around hotel isn’t advisable.
2022년 7월에 9박 숙박함
답변 제공: Dewi 님, 2022년 8월 17일
Dear Mrs Kirsty Vida, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again! Warm regards, Dewi Umbara General Manager

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice hotel, could do with a little modernisation
Stayed 4 nights in a room with private pool. Overall a good stay, location was good and main pool was great. Could do with some repairs, air con unit was old and noisy, outside lighting around and in our private pool did not work and could use a general tidy up/paint job. But still overall a nice hotel.
2022년 8월에 4박 숙박함
답변 제공: Dewi 님, 2022년 8월 10일
Dear Mr Thomas, Thank you for taking the time to review your recent stay at LV8 Resort Hotel Canggu. We are so pleased that you enjoyed your stay and your generous comments are greatly appreciated. Your feedback is very much appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to theLV8 Resort Hotel Canggu for your next trip. Warmest Wishes , Krisna Dewi Umbara General Manager

4/10 - 별로예요

Prue

단체 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Did not live up to expectations. The hotel is run down, food is overpriced and often cold. The pool was so absolutely disgusting, full of algae. We travelled as a group of 8 adults and 7 kids and required visits from the doctor from what we suspect to be the condition of the pool. We were refunded 3 nights of our 5 night stay. The pool was also closed after our group complained when checking out. The location is right on the beach but there’s not really anything else located close by. Better of staying actually in Canggu within close vicinity of Batu Bolong.
2022년 7월에 10박 숙박함
답변 제공: Dewi 님, 2022년 7월 26일
Dear Mr Prue. Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly. In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. I hope we will have another opportunity… Yours truly, Krisna Dewi Umbara General Manager

2/10 - 너무 별로예요

Yossry

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a five star at only max 3 star very misleading Food always old
2022년 7월에 7박 숙박함
답변 제공: Dewi 님, 2022년 7월 26일
Dear Ms Yossry, Thank you for sharing your feedback. It was with regret to learn that your recent stay with us was not living up to your expectations. We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu. Yours truly, Krisna Dewi General Manager

4/10 - 별로예요

Stacie

2022년 7월에 7박 숙박함
답변 제공: Dewi 님, 2022년 7월 22일
Dear Ms Stacie, Thank you for sharing your feedback. We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu. Yours truly, Krisna Dewi General Manager

10/10 - 훌륭해요

Beth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful staff, great dining/pool area. Will be back!
2022년 6월에 5박 숙박함
답변 제공: Agus 님, 2022년 7월 7일
Dear Beth Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again! Warm regards, Agus Setiawan

10/10 - 훌륭해요

Gabriel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service and the beach. The service crew accommodated to my every request. Room was very big!
2022년 5월에 3박 숙박함
답변 제공: Agus 님, 2022년 7월 7일
Dear Gabriel, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Agus Setiawan

2/10 - 너무 별로예요

Dominic

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Urgent Renovation required!!!
Unfortunately we had a very bad experience at our LV8 stay! Maybe it was a 5-Star Hotel 10years ago, but definitely NOT anymore! The Hotel is extremely outdated and needs a urgent complete overhaul and renovation! The room is big but smelly, AC very loud, water in one shower not working, etc…. The staff tried to be helpful but their English skills were not so good…, at every Breakfast the order was not understood correctly and arrived wrong…, in the end I showed them pictures what we want. The really only positive point was the Pool and the nice Beach directly in front, but that’s about it…
2022년 4월에 4박 숙박함
답변 제공: Dewi 님, 2022년 4월 28일
Dear Mr Dominic, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you for taking the time to post a review about your recent stay at LV8 Resort Hotel Canggu. I am greatly disappointing to understand that your stay was not up to your satisfaction, so please accept our sincere apology. We, at LV8 Resort Hotl Canggu are committed to ensuring that we address and resolve all the points you have made. Our guests satisfaction is our top priority and we take great pride in not only meeting individual expectations, but exceeding them. So, I am requesting another chance to serve you in our hotel at your convenient on our account. Once again thank you for staying with us and we look forward to welcoming you back in the near future Yours truly, Krisna Dewi Umbara General Manager

10/10 - 훌륭해요

Martina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ett härligt hotell vid stranden och med ett jätte fint poolområde! Kan varmt rekommenderas.
2022년 4월에 9박 숙박함
답변 제공: Agus 님, 2022년 5월 9일
Dear Ms Martina, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

4/10 - 별로예요

Rudy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HOTEL YANG SANGAT DISAYANGKAN
hotel ini benar tidak terawat,perabot usang, banyak lampu dalam kamar sudah gak hidup, kursi sudah mau patah masih dipakai, outdoor ac masa dipasang pas sebelah tempat tidur.. sangat berisik. hampir semua TRANIEE, sajikan minuman ke kamar tidak dikasih penutup di masa pandemi ? padahal di lokasi prime.. sangat menyayangkan
2021년 6월에 2박 숙박함
답변 제공: Dewi 님, 2021년 6월 24일
Dear Mr Rudy, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly. In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. I hope we will have another opportunity… Yours truly, Krisna Dewi Umbara General Manager

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GR8 PLACE
Fantastiskt hotell på stranden. Fantastisk service och bemötande
2020년 3월에 3박 숙박함
답변 제공: Agus 님, 2020년 8월 31일
Kära herr Victor, Fantastiska hälsningar från Lv8 Resort Hotel Canggu, Bali. Tack och jag uppskattar att du tar dig tid att betygsätta oss. Din tillfredsställelse är av största vikt för oss och jag hoppas att den magnifika Canggu-solnedgången kommer att ge dig tillbaka för att stanna hos oss eftersom vi väntar på din återkomst snart. Med vänlig hälsning Agus setiawan