2 개의 야외 수영장, 06:00 ~ 20:00 오픈, 수영장 파라솔, 일광욕 의자

멜라스티 비치 방갈로스 & 스파 여행 후기

3 out of 5
멜라스티 비치 방갈로스 & 스파
Jl. Kartika Plaza (Dewi Sartika), Kuta, Bali

이용 후기

6.4
평점 10 - 훌륭해요. 209개 이용 후기 중 26개" "
평점 8 - 좋아요. 209개 이용 후기 중 60개" "
평점 6 - 괜찮아요. 209개 이용 후기 중 71개" "
평점 4 - 별로예요. 209개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 209개 이용 후기 중 22개" "

6.2/10

청결 상태

7.4/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

여행중

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
와.... 여기선 사람이 자면안되는거예요.
비행기가 새벽에 발리 도착해서 하루 묵으려고 잡음. 낡은 줄은 알았는데 ㅋㅋ깜짝놀람. 싼 호텔이고 이해를 백번 하려고해도.. 글 쓰다가 다시 떠 오르는 우웩!! 화장실이며 룸에도 곰팡이ㅠㅠ . 옷 입은 그대로 침대위에 누웠다 그대로 일어나서 나옴 @.@ 다음날 저녁먹다 이 호텔 이야기 꺼냈다가 남편한테 혼남. 토 나올것 같니까 그 호텔 얘기 하지말라고..

10/10 - 훌륭해요

Tetsuya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A very nice hotel in Kuta. We will come back absolutely
2024년 3월에 17박 숙박함
답변 제공: Gustu 님, 2024년 4월 12일
Dear Tetsuya,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali.Thank you.Best Regards,Melasti Kuta Bungalows and Spa- Management

2/10 - 너무 별로예요

Cheryl 님, Lakelands

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Melasti Kuta is a disappointment, the staff are horrible, they don’t clean the rooms and have no American breakfast as advertised. When we checked out the staff went through our hand luggage as they believed we had taken them. They were very rude, we felt unsafe leaving our luggage with them. We will never return to the Melasti Kuta again. Poor service, substandard breakfast and large numbers of children in the pool doing swimming lessons. Overall the hotel was run down and we were disgusted with the invasion of privacy.
2024년 2월에 9박 숙박함
답변 제공: Gustu 님, 2024년 4월 12일
Dear Cheryl,Thank you for your comments. We apologize for the inconvenience that you encountered during your stay. This is not the type of review that we like to see.We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.Best regards,Melasti Kuta Bungalows and Spa-Management

6/10 - 괜찮아요

Tennille

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property seems to be quite run down. Air con in our room not very cold. Advertised with a swim up bar but it wasn’t open. Wouldn’t recommend or stay again.
2023년 10월에 9박 숙박함
답변 제공: priska-reservation 님, 2023년 11월 9일
Dear Tennille,thank you for you comment

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is a hidden Gem! Close to everything! The bathroom is abit out dated, great service. Love the lay out of the property and the pool was amazing. Great value for money.
2023년 9월에 7박 숙박함
답변 제공: priska-reservation 님, 2023년 9월 18일
Dear Rebecca,Thank you for you comment

10/10 - 훌륭해요

FUMIE

2023년 8월에 7박 숙박함
답변 제공: priska-reservation 님, 2023년 8월 22일
thank you for your comment

6/10 - 괜찮아요

Edwin 님, Fukuoka

별로예요: 직원 및 서비스
Bad
2023년 8월에 5박 숙박함
답변 제공: priska-reservation 님, 2023년 8월 14일
Thank you for you comment, we are appreciate

10/10 - 훌륭해요

Kaitlyn

2023년 7월에 2박 숙박함
답변 제공: priska-reservation 님, 2023년 8월 14일
Thank you for you comment, we are appreciate

8/10 - 좋아요

Lindsay

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 9박 숙박함
답변 제공: priska-reservation 님, 2023년 6월 24일
thank you for you comment

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Although this is an older hotel the grounds are beautifully maintained and it was lovely sitting at anytime looking out at beautiful gardens. The rooms are large and comfortable, housekeeping was excellent. The biggest thing that was negative about this hotel was the breakfast, there was very little left even by 8am and not a big selection. Not being able to just walk over and order toast and eggs was a pain, these were done upstairs. Although I would never book with breakfast again I would definitely stay at this hotel without hesitation.
2023년 4월에 9박 숙박함
답변 제공: priska-reservation 님, 2023년 5월 20일
Dear Mr. Richard,thanks for your commentsand for breakfast we will convey it to the relevant parties, so that it can be further improved

6/10 - 괜찮아요

sue

좋아요: 직원 및 서비스
Enjoyed our stay. Goid position, but a needs beach access.
2023년 5월에 3박 숙박함
답변 제공: priska-reservation 님, 2023년 5월 16일
Dear Sue,thank you for you comment

10/10 - 훌륭해요

Bruna

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
とても楽しく過ごせました。プールも気持ちよかったです。 ただ、朝食はとてもシンプルだったのでもう少し種類が多くあれば良かったかと思います。
2023년 4월에 6박 숙박함
답변 제공: priska-reservation 님, 2023년 5월 11일
Thank you Bruna, for your stay with us

10/10 - 훌륭해요

Admini

2023년 4월에 11박 숙박함
답변 제공: priska-reservation 님, 2023년 4월 29일
Dear Ibu Admini,thank you already stay with us and see you again next time

6/10 - 괜찮아요

Megan

가족 여행
좋아요: 직원 및 서비스
It is an older property and the gardens are beautiful. We didn’t get to the pool as it was raining the day we stayed. It needs a good overhaul but I understand that may take some time. The location was great so we would definitely consider another stay if we were on a budget.
2023년 4월에 2박 숙박함
답변 제공: priska-reservation 님, 2023년 4월 15일
Dear Mrs. Mega,Thank you already stay with us and we are appreciate for your comment.And see you next time

4/10 - 별로예요

An

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There are the ants in the room. The toilet seat and bathtub are not clean!
2023년 4월에 2박 숙박함
답변 제공: priska-reservation 님, 2023년 4월 15일
Dear AN,thank you for you comment we are appreciate and we will foward to our management

10/10 - 훌륭해요

RODRIGO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice place and very friendly staff. Thanks for everything. Highly recommended.
2023년 3월에 7박 숙박함
답변 제공: priska-reservation 님, 2023년 4월 3일
Dear Mr, Rodrigo,thank you for your comment we are appreciate

6/10 - 괜찮아요

Mary

They never supplied tea or coffee in the rooms Sometimes they forgot to give us towels, They were no cups and saucers, we had to ask for them.
2023년 3월에 7박 숙박함
답변 제공: priska-reservation 님, 2023년 3월 28일
Dear Mary,thank you for your comment, We will report this for our housekeeping departement

2/10 - 너무 별로예요

Amanda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Don’t do it. Extensive mould on ceiling. Stained dirty sheets. Alternative room had hairs on pillows. Old unmaintained everything in general. Only stayed one of four nights booked. No refund provided by hotel OR Expedia.
2023년 3월에 4박 숙박함
답변 제공: priska-reservation 님, 2023년 3월 28일
Dear Amanda,thank you for your comment and we are very sorry about that

2/10 - 너무 별로예요

ilya

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst conditions, unsanitary bathrooms and mold everywhere. Wouldn't recommend staying. I only stayed here one night and it was not pleasant. Please do not stay unless you are on an extreme budget.
답변 제공: priska-reservation 님, 2023년 3월 9일
Dear Mrs. Ilya,Thank you for your comment, we will report to our management and trying to improve, so that in the future it will be even better.best regards,Management-Melasti Kuta Bungalows and Spa

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very affordable and close to everything. I really enjoyed our stay. The staff were friendly and the room was clean.
2023년 2월에 3박 숙박함
답변 제공: priska-reservation 님, 2023년 2월 14일
Dear Rebecca,thank you for your comment for us. We area apreciate

6/10 - 괜찮아요

Panti

2023년 2월에 1박 숙박함
답변 제공: priska-reservation 님, 2023년 2월 11일
Thank you for your comment

8/10 - 좋아요

Jo

2023년 1월에 5박 숙박함
답변 제공: priska-reservation 님, 2023년 2월 8일
Dear Mr Jo, thank you for your comment, we are appreciated

10/10 - 훌륭해요

Russell

좋아요: 청결 상태, 직원 및 서비스
.
2023년 1월에 2박 숙박함
답변 제공: Gustu 님, 2023년 1월 31일
Dear Russell,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali.Thank you.Best Regards,Melasti Kuta Bungalows and Spa - Management

8/10 - 좋아요

Paul

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were amazing, always so friendly and helpful. The building and gardens needs some attention on maintenance and cleaning. Many little things just missed.
답변 제공: Gustu 님, 2023년 1월 7일
Dear Paul,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali.Thank you.Best Regards,Melasti Kuta Bungalows & Spa - Management

4/10 - 별로예요

Jason

8/10 - 좋아요

Majvor Carina

단체 여행
좋아요: 직원 및 서비스
Frukosten var absolut ingenting att ha. Inget bröd, ost, youghurt. Personalen var väldigt trevlig. Men drinkar kunde de inte göra.
2022년 11월에 14박 숙박함
답변 제공: Melasti Kuta Management 님, 2022년 11월 29일
Dear Majvor Carina,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali.Thank you.Best Regards,Melasti Kuta Bungalows & Spa - Management

8/10 - 좋아요

marvin

좋아요: 청결 상태, 직원 및 서비스
Just fine
답변 제공: Melasti Kuta Management 님, 2022년 11월 14일
DearThank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali.Thank you.Best Regards,Melasti Kuta Bungalows & Spa - Management

10/10 - 훌륭해요

Ruud

2022년 10월에 3박 숙박함
답변 제공: Gustu 님, 2022년 10월 13일
Dear Ruud,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali.Thank you.Best Regards,Melasti Kuta Bungalows & Spa - Management

10/10 - 훌륭해요

Corinne Lesley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the property was beautiful,the staff very friendly and accommodating.the manager Gday Tegen Baliaga was the best,friendly and also very helpful.Sat with us near the pond for a chat and to watch the fish.highly recommend this accommodation.
2022년 9월에 14박 숙박함
답변 제공: Gustu 님, 2022년 10월 5일
Dear Corine Lesley,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali.Thank you.Best Regards,Melasti Kuta Bungalows & Spa - Management

6/10 - 괜찮아요

Ashleigh Renea

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It wasn’t what I was expecting online it seemed more nicer, it was very old run down but all the staff are lovely.
2022년 8월에 8박 숙박함
답변 제공: Management - Melasti Kuta Bungalows and Spa 님, 2022년 9월 12일
Dear Ashleigh Renea,Thank you for your comments. We apologize for the inconvenience that you encountered during your stay. This is not the type of review that we like to see.We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.Best regards,Melasti Kuta Bungalows-Management.

6/10 - 괜찮아요

Christine

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
friendly staff. Needs a lot of repair. No tea or coffee supplied. Had to ask for a cup. Just an old hotel
2022년 5월에 12박 숙박함
답변 제공: Management - Melasti Kuta Bungalows and Spa 님, 2022년 6월 29일
Dear Christine, Greetings from Melasti Kuta Bungalows and Spa Thank you for the feedback and please accept our apology for the late response. Indeed that our property needs a lot of repairs, especially after the lockdown. Rest assured that we are doing the best we can to get everything back in order so that our guest's stays can be memorable ones. Hope to see you again on your next trip to Bali Regards,

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
I like small properties that way you get to know thestaff and can get more personal with them I have stayed at the melasti hotel about 10 times over the years and have enjoyed it every time . If I didn’t like something in the room they would let me look at another room
2021년 6월에 15박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
la piscine était bien mais aucun accès a la plage pas de serviette toujours obliger de les réclamer chambre catastrophique très bruyant. Aucune animation et le personnel très négligent. incapable de nous enseigner correctement très déçus de ce voyage
2020년 1월에 16박 숙박함
답변 제공: Direction - Melasti Kuta Bungalows and Spa 님, 2020년 2월 19일
Cher anonyme, Salutations de Melasti Kuta Bungalows and Spa Merci d'avoir pris le temps d'écrire quelques commentaires Acceptez nos excuses pour la gêne occasionnée. La raison pour laquelle nous devons demander un dépôt de garantie remboursable pour la serviette de piscine est parce que certains des clients l'ont pris lors de leur départ. Nous comprenons que cela peut causer des inconvénients à nos clients, mais nous devons le faire pour éviter tout élément manquant de la propriété. En ce qui concerne les animations, nous avons notre musique de la vie quotidienne au restaurant (pendant le dîner), afin que nos clients puissent profiter de leurs repas avec de la musique (les clients peuvent chanter aussi s'ils le souhaitent). Néanmoins, nous sommes vraiment désolés des désagréments occasionnés pendant votre séjour. Cordialement,

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
全体的な清掃は良かったです。 スタッフの対応も素晴らしかったです。 歯磨き用のコップの底に、カスがこびりついていました。 どうやらコップは洗ってもらえてないようです。
2020년 1월에 5박 숙박함
답변 제공: 管理-メラスティクタバンガローズアンドスパ 님, 2020년 1월 24일
親愛なる匿名、 メラスティクタバンガローズアンドスパからのご挨拶 前回の滞在に関してフィードバックをお寄せいただきありがとうございます。 ご不便をおかけして申し訳ありません。 この問題は、改善のために関係部門に持ち込まれていますのでご安心ください。 よろしく、

4/10 - 별로예요

Patricia

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The staff were nice enough, but the room was in poor condition. The AC didn’t get cold (someone came to work on it but I barely felt a difference) the shower only had cold water, and the WiFi was sketchy.
2019년 12월에 1박 숙박함
답변 제공: Management - Melasti Kuta Bungalows and Spa 님, 2019년 12월 23일
Dear Patricia, Greetings from Melasti Kuta Bungalows and Spa Thank you for your time to write some feedback in regards to your stay. Do accept our apology for the inconvenience. The matter has been passed to the concerned department for improvement. Hopefully, we will see you again in the future. Regards,

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
The staff was very helpful and friendly, also the location of the hotel is perfect. Other than that the room was not as clean, they would make the bed and change towels but the floor is always dusty. There was always hair in the bathroom
2019년 12월에 8박 숙박함
답변 제공: Management - Melasti Kuta Bungalows and Spa 님, 2019년 12월 23일
Dear Anonymous, Greetings from Melasti Kuta Bungalows and Spa Thank you for your time to write some feedback in regards to your previous stay. Please do accept our apology for the inconvenience. We have notified the issues and it has been passed to the concerned department for their attention. Thank you again for the feedback and hope to see you again in the future. Regards,

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean comfortable close to everything friendly staff when we requested to move to the ground floor as one of us had a bad back we were moved that day
2019년 10월에 8박 숙박함
답변 제공: Management - Melasti Kuta Beach Bungalows and Spa 님, 2019년 11월 7일
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you very much for your positive feedback. It is a very good booster for us to serve all of our guests the best we can. Hopefully, we will be seeing you again on your next trip to Bali. Regards,

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is appalling dirty fridge with insects, dangerous bare cables in drawers no shower curtain in bathroom and taps loose toilet did not flush. Kettle but no cups!!! I would not recommend this hotel to anyone in fact we stayed elsewhere for the majority of our 14 nights stay
2019년 10월에 14박 숙박함
답변 제공: Management - Melasti Kuta Beach Bungalows and Spa 님, 2019년 10월 31일
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for your time to write some feedback in regards to your stay. Please do accept our apology for the inconvenience. The matter has been brought up to the management's attention for our immediate action. Regards,

6/10 - 괜찮아요

실제 이용하신 고객

2019년 10월에 8박 숙박함
답변 제공: Management - Melasti Kuta Beach Bungalows and Spa 님, 2019년 10월 27일
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for the score given. We will have it informed to the team for our improvement. Regards,

4/10 - 별로예요

Stephen

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Oh! Dear
Got what we paid for here, air con didn’t work, room was in disrepair, no hand rails on the stair ways, not pleasant at all
2019년 10월에 1박 숙박함
답변 제공: Management - Melasti Kuta Beach Bungalows and Spa 님, 2019년 10월 24일
Dear Stephen & Jenna, Greetings from Melasti Kuta Beach Bungalows and Spa Please do accept our apology for the inconvenience. However, let us assure you that we are doing our best to accommodate all of our guest needs. And yes, some of the rooms and facilities are in need of an upgrading which we already budgeted for an upgrade as soon as possible. Rest assured that further action has been taken place to make our guests stay more convenience. Hopefully, we can have you here again next time you choose Bali as your destination. Regards,

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Having stayed there on 3 previous occasions,the last time,2 years ago,the property has fallen into a state of disrepair.appear no.or limited maintenance/upkeep of amenities is being undertaken,at check in,another customer was being moved from unsatisfactory room for the 3rd time?we booked and paid for 2x interconnected sets of rooms due to children accompanying us.on arrival,we were given 3 x seperate single rooms,one of which the bathroom could not be used due it’s state and smell.we eventually got one set of interconnected rooms,and one double room,with no compensation for the loss of the 4th room.the booked price with Expedia was $570 odd for interconnected rooms,however we were charged $660 for single room,not happy.the staff as always were great.we loved staying there once, but unfortunately there have lost a very loyal returnining customer.
2019년 9월에 10박 숙박함
답변 제공: Management - Melasti Kuta Beach Bungalows and Spa 님, 2019년 10월 11일
Dear Our Valuable Guest, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for your time to write some feedback in regards to your previous stay. First of all please do accept our apology for the inconvenience. Please be informed that upgrading already has done for some of the rooms, especially the rooms in the back area (near the garden pool). And other rooms to come soon, in which we have the budget already for additional upgrades. As for your reservation, we believe that our team already blocked all the rooms based on your reservation, and a solution was offered as well in which you agree during the process. Again, on behalf of the team, we would like to give our sincere apology for the inconvenience. Nevertheless, we would love to have you stay with us again on your next trip to Bali in the future and hopefully, by that time you will have a much better experience. Regards,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We had some issues with our first room as nothing like advertised. Moved to a second room that stunk of sewerage & was unbearable to sleep in. Moved to a 3rd room which was much better & smelt OK. The hotel is tired but the pool was very clean & the staff were very helpful.
2019년 9월에 3박 숙박함
답변 제공: Management - Melasti Kuta Beach Bungalows and Spa 님, 2019년 10월 2일
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa First of all, allow us to thanked you for your feedback in regards to your previous stay experience. Second of all, please do accept our sincere apology for the inconvenience. Indeed that we have some problems with the drainage during your stay, and we have do our best to fix the problem. Rest assure that our team is currently working on the matter to avoid the same thing happened in the future. Regards,

6/10 - 괜찮아요

E 님, 神奈川県川崎市

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
全体的に古いですが、値段が安い事を考えると妥当な環境でした。ホテル名からスパがあるような印象ですがありません。直接部屋に来てマッサージする事は出来るような感じですが。となりの建物にスパがあり、パンフレットもフロントに置いてありました。
2019년 9월에 8박 숙박함
답변 제공: Management - Melasti Kuta Beach Bungalows and Spa 님, 2019년 10월 4일
Dear E, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for your kind feedback. Regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Great hotel,fantastic location,very good value for money, hard to beat overall for the price, excellent house keeping, very friendly & helpful staff, well presented, beautiful warm swimming pool, will be staying at Melasti Kuta again.
2019년 9월에 8박 숙박함
답변 제공: Management - Melasti Kuta Beach Bungalows and Spa 님, 2019년 9월 25일
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you very much for your time to write some feedback in regards to your stay. The score given is definitely a booster for our team to serve all of our guest the best we can. Looking forward to welcoming you back again here at the Melasti Kuta Beach Bungalows and Spa Regards,

6/10 - 괜찮아요

실제 이용하신 고객

2019년 8월에 14박 숙박함
답변 제공: Management - Melasti Kuta Beach Bungalows and Spa 님, 2019년 9월 17일
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for the score given. It is a reminder for our team to improve our self. Regards,

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is in a fantastic location All though I had to move rooms 2 times , I wish I had paid the extra $$$$ and went somewhere else. Staff fantastic as most are in Bali but the breakfast was very very poor . Same everyday not for me .
2019년 9월에 5박 숙박함
답변 제공: Management - Melasti Kuta Beach Bungalows and Spa 님, 2019년 9월 17일
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for your time to write some feedback. Please do accept our apology for any inconvenience occurs during your previous stay. Rest assure that the matter has been brought up to our management team for our improvement. Regards,

8/10 - 좋아요

mark

좋아요: 직원 및 서비스
Really close to everything convenient location close to beach and shops place is a little dated though
2019년 9월에 1박 숙박함
답변 제공: Management - Melasti Kuta Beach Bungalows and Spa 님, 2019년 9월 14일
Dear Mark, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for your time to write some feedback in regards to your stay. Indeed that our property is in need some updating, in which we are on progress for the upgrading. However, it will take sometimes. Nevertheless, your feedback will be definitely passed to the board of Management for their acknowledgment. Regards,

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 8월에 16박 숙박함
답변 제공: Management - Melasti Kuta Beach Bungalows and Spa 님, 2019년 9월 10일
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for the score given. However, it will be good for us to know what went wrong regarding your previous stay for our improvement. Regards,

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, great service
Great hotel, rooms are spacious with simple amenities. Bathrooms are a little older in style but lovely and clean. Staff are very accommodating to your needs and will go out of their way to help. We had a situation where my mother could not sleep very well in a bed, normally she would use a recliner. So the staff brought a poolside recliner lounge into her room and dressed it with bedding blankets and extra pillows for her comfort. It was fantastic. The hotel is situated on busy Jl. Kartika Plaza in Kuta however none of the street noise was noticeable from our room. Very quiet in fact.
2019년 8월에 10박 숙박함
답변 제공: Management - Melasti Kuta Beach Bungalows and Spa 님, 2019년 9월 10일
Dear Peter, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for your time to write some feedback in regards to your stay. It has been our pleasure to have you here, and glad that your mother could sleep comfortably. Hopefully we will see you again on your next trip to Bali. Regards,

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
2301の部屋の照明一つつかない
2019년 8월에 5박 숙박함
답변 제공: Management - Melasti Kuta Beach Bungalows and Spa 님, 2019년 10월 4일
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for your feedback. This matter has been brought up to the concerned department for their follow up. Regards,