The hotel is quite nice and definitely the area is a great base for snorkeling and diving. We chose it because of the pools with hot thermal water inside the area and in that extend it fulfilled our expectations. It was magic to see the colorful birds flying during the day and bats at night.
However, there are some things that should be improved. The rooms were spacious but very dark (with all the lights on, no way to read a book inside the room). Also, when we asked about the available activities, we were only informed by the staff about the most expensive ones (like snorkeling and diving) and they did not inform us about the possibility of renting a bike or canoe (we figured it out only by coincidence). Breakfast was not bad, however at other hotels it was better. They serve breakfast a'la carte and each time the staff forgot some part of the meal and we had to remind them (what was not pleasant at all when happened every single day). Also, not everybody from the staff spoke good enough English to understand us.
Overall it has a great potential if improve