조감도

팝! 호텔 쿠타 비치 - 발리 여행 후기

2 out of 5
팝! 호텔 쿠타 비치 - 발리
Jl. Kubu Bene, Legian, Kuta, Bali

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 210개 이용 후기 중 35개" "
평점 8 - 좋아요. 210개 이용 후기 중 102개" "
평점 6 - 괜찮아요. 210개 이용 후기 중 43개" "
평점 4 - 별로예요. 210개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 210개 이용 후기 중 11개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
싼가격에 절때 가지 마세요!! 으슥한 뒷골목에 있고 냉장고도 없는 호텔!!
Dear valued guest, Sunny greeting from POP! Hotel Kuta Beach Bali. Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your stay in Bali. Once again thank you for sharing your experience during your stay with us. It always been a pleasure having feedback from our guest. Regret to hear that we are far from excellent referring to your feedback. We would like to express our sincere apologies for not making your stay to be a memorable stay. Facilities in the room was as standard budget hotel then we did not provide the fridge inside the room. However we do have POP! Mart that open 24 hours to cover all your need including cold beverage. Rest assure we are working hard to maintain our quality standard and at the same time we also improve our facilities and services. We do hope POP! Hotel Kuta Beach will always be your choice for your next Bali Trip. Sincerely, Kurniawan Wawan Assistant Hotel Manager

4/10 - 별로예요

y 님, korea

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
해변에서 가깝긴 한데 가는 길이 너무 무서워요
화장실 청소를 안해주네요 침구도 안갈아즈ㅓ여 뭘 청소하는건주모르겠어요 해변에서 가깝긴한데 가는 골목이 좀 긴데 어둡고 사람도없고 아무것도업소 무서워요
답변 제공: Wawan 님, 2016년 11월 25일
Dear valued guest, Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your stay in Bali. Concerning your review regarding the room cleanliness, we already address this matter to the department concerned to be follow up and make sure it will not be happen again in the future. In regards the alley to the beach, we are improving our self by adding more lights and also doing security control to ensure our guest safety. I do apologize for the inconvenience caused by above matter. We are looking forward to welcome you back again at POP! Hotel Kuta Beach for your future holiday to Bali. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

6/10 - 괜찮아요

JEONGSU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
창문이 작아요..
전반적으로 깨끗하고 도시적인 느낌이지만 창문이 너무 작아서 답답합니다. 특히 1층에 묵을경우 바로 앞에 수영장이있어서 창문 가림막도 못열어요.. 장기간 묵을 호텔은 아닌거같습니다. 하루 이틀은 상관없을듯..

8/10 - 좋아요

YOUNJIK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
합리적인 가격에 훌룡한 써비스
딱 필요한 만큼의 시설 그러나, 가격을 고려할 때 너무 훌룡

8/10 - 좋아요

SEUNG MIN 님, 서울

무난
가성비 좋은 숙소임. 꾸따 비치와 주변 음식점이 많은 포피스 거리까지의 접근성이 우수하며, 가격대비 시설도 무난하다

6/10 - 괜찮아요

실제 이용하신 고객

잠만 자기엔 그럭저럭.
밤비행기라서 숙소에 새벽 1시반엔가 도착했는데요, 그냥 잠만 잤어요. 가격대비 그냥 잠만 자기는 괜찮은데, 1층이었는데 아이들 뛰어다니는 복작복작한 소리에 깼어요, 옆에 바로 ㄷ자처럼 풀장을 둘러싼듯 숙소들이있어서 좀 민망하기도. 색감은 알록달록해요.아침에 뒤집어진 바퀴의 잔여물을 봄.. 화장실은 방안에 간이식 화장실+샤워부스. 조립식형인둡. 발리 자체가 습한 편이라 잘때 꿉꿉하긴해요. 꾸따비치까지 한 5~10분? 호텔까지 두 길이 있는데 둘 다 골목이라 밤에는 좀 위험할거같기도 해요.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
기본적인 호텔
진짜 잠만 잘수있는 시설. 침대와 화장실만 있는 구조.

8/10 - 좋아요

Eol 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
괜찮은 편.
서퍼들에게 저렴하고 편안한 숙소. 가격대비 성능은 괜찮아요. 조식은 먹을만 한 정도.

6/10 - 괜찮아요

ss 님, seoul

꾸따비치
꾸따비치에 가까움. 서핑 하기에 적합

8/10 - 좋아요

shin 님, woosuk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치적인 단점만 있을뿐....
현지가이드분이 말씀해주더라구요. 현지인이 많이 찾을정도로 실속있는 호텔이고... 보니까 시내 곳곳에 지어지고있는 체인점도 있구요. 아뮤튼 위치빼고는 정말 괜찮은 숙소였는데... 택시타고 다니실거면 괜찮을거같긴해요

10/10 - 훌륭해요

Bellpen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

lucia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very clean room!!
i had stayed here for 3 nights. it's very small room but very clean and neat. it takes 5 mins to kuta beach and 10 mins to beach walk mall and sky garden but location isnt that good. small allis. except that this hotel is very nice

6/10 - 괜찮아요

Rica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lack of facilities
2024년 1월에 9박 숙박함
답변 제공: Deska Adi 님, 2024년 1월 23일
Heya Rica, Greetings from POP! Hotel Kuta Beach, Bali, Thank you for taking the time to post your review on Google. We are most concerned that you have left with such an unsatisfied feeling about our property and we sincerely regret that we have failed to meet your expectations. We are deeply sorry for not being able to deliver the service and products as you expected during your stay. Please rest assured that your valuable feedback is taken very seriously, we have noted all your concerns and will follow up accordingly with all of our team for further improvement. Once again, thank you very much for staying in POP! Hotel Kuta Beach, Bali recently and we sincerely hope to have another opportunity to deliver a better experience to you in the future. Should you have any further concern, please kindly contact us at POP! Hotel Kuta Beach, BaliHave a poppin day,Deska Adi Operation Manager

2/10 - 너무 별로예요

Mohammad

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not even offer a complementry bottle of mineral water no fridge in the room no telephone even to contact the front desk it was terrible
2024년 1월에 2박 숙박함
답변 제공: Deska Adi 님, 2024년 1월 23일
Heya Mohammad, Greetings from POP! Hotel Kuta Beach, Bali, Thank you for taking the time to post your review. We are most concerned that you have left with such an unsatisfied feeling about our property and we sincerely regret that we have failed to meet your expectations. We are deeply sorry for not being able to deliver the service and products as you expected during your stay. Please rest assured that your valuable feedback is taken very seriously, we have noted all your concerns and will follow up accordingly with all of our team for further improvement. Once again, thank you very much for staying in POP! Hotel Kuta Beach, Bali recently and we sincerely hope to have another opportunity to deliver a better experience to you in the future. Should you have any further concern, please kindly contact us at POP! Hotel Kuta Beach, BaliHave a poppin day,Deska Adi Operation Manager

6/10 - 괜찮아요

Janet

연인과의 여행
2023년 12월에 15박 숙박함
답변 제공: Deska Adi 님, 2023년 12월 26일
Heya Ms. Janet, Greetings from POP! Hotel Kuta Beach, Bali, thank you for your recent stay with us.We are so sorry to learn that we have missed our opportunity to impress you while you staying with us, Please accept our most sincere apologies for these inconveniences.Your review is helping us to be better and for that we greatly appreciate it if you could give us your specific comment. We are more than happy to learn from guests like you.We look forward to having the pleasure of welcoming you back to POP! Hotel Kuta Beach, Bali in the near future.Have a poppin day,Deska Adi Operation Manager

4/10 - 별로예요

Harris

2023년 11월에 1박 숙박함
답변 제공: Deska Adi 님, 2023년 12월 19일
Heya Harris, Warmest greetings from POP! Hotel Kuta Beach, Bali. Thank you for choosing POP! Hotel Kuta Beach, Bali as your preferred stay during your recent trip to Bali. We very much appreciate taking the time to review our hotel and it’s really helping us if you can share your detailed comment which will certainly be valuable for us as we can continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. Have a poppin day,Deska Adi Operation Manager

10/10 - 훌륭해요

Daniel

2023년 9월에 7박 숙박함

8/10 - 좋아요

Yessy

2023년 4월에 1박 숙박함
답변 제공: Deska Adi 님, 2023년 5월 19일
Heya Mrs. Yessy,Thank you for choosing POP! Hotel Kuta Beach, Bali as your preferred stay during your recent trip to Bali.We very much appreciate you for taking the time to share your experience and to review our hotel.It will certainly valuable for us as we can continuously improve our services and facility.Should you at the meantime require further assistance, please feel free to let us know.Have a poppin day,Deska AdiOperation Manager

8/10 - 좋아요

Glen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I didn’t like was my noisy neighbours, but that’s not the fault of the property.
2022년 8월에 4박 숙박함
답변 제공: Reservation 님, 2022년 8월 24일
Heya!Dear valued guest,Warmest greeting from POP! Hotel Kuta Beach - BaliThank you for making POP! Hotel Kuta Beach as your choice of accommodation during your stay in Bali. And also thank you to take time for sharing your experience in regards your stay with us. Your positive review is highly appreciated and will share to the team to motivate us to always deliver best service to our guest. Concerning that you got any problem with noisy environment, I deeply apologize for the inconvenience caused by this matter. We addressed this matter to the department concern to make sure it will not happen again in the future. Rest assured we will improve the quality of our service and facilities then we could always give our best to our guest. Our guest satisfaction is our number one priority. We are looking forward to welcome you back again at POP! Hotel Kuta Beach for your next trip to Bali. Warmest regards, -Reservation POP! Hotel Kuta Beach - BaliHave a Poppin' day-

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스
bra för kortare resa
rent och smidigt för en natts vistelse. skulle inte stanna en längre tid.
2017년 6월에 1박 숙박함
Dear Patricia, We would like to thank you for this nice feedback regarding your recent stay at POP! Hotel Kuta Beach. We are delighted to have you as our guest. For sure we will share your feedback with the entire team to motivate us to be better in the future. Please accept our sincere apologies if our facilities did not meet your expectations. Feel free to contact us to let us know how me may improve your future stay with us. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at POP! Hotel Kuta Beach for your next stay in Bali. Warmest regards, Management Team

10/10 - 훌륭해요

zam 님, bali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gorgeous
Friendly reception Love the area Love the hotel Love the pool which was inside the hotel Thanks Expedia
답변 제공: Wawan 님, 2017년 3월 5일
Dear Zam, Sunny greeting from POP! Hotel Kuta Beach Bali. Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your stay in Bali. And also thank you once again for taking time to share your feedback regarding your stay with us. We do appreciate your positive feedback and we will use this as our motivation to always deliver best service to our guest. Rest assure we are working hard to maintain our quality standard while at the same time find more innovation to improve our guest satisfaction. We are looking forward to welcome you back again at POP! Hotel Kuta Beach for your next Bali Trip. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

popなデザイン
ワイファイは接続できるが、遅い
답변 제공: General Manager 님, 2017년 2월 28일
Dear valued guest, Greeting from POP! Hotel Kuta Beach Bali. Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your holiday in Bali. And thank you very much for taking time to share your experience regarding your stay with us. It always a pleasure to have feedback from our guest, we had take a note for the wi-fi problem and already take corrective action to avoid it happen again in the future. Allow me to express my sincere apologies for this inconvenience. We are looking forward to welcome you back again at POP! Hotel Kuta Beach Bali for your next Bali trip. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

4/10 - 별로예요

yuichi

별로예요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2017년 1월 26일
Dear Ms. Yuichi, Greeting from POP! Hotel Kuta Beach. Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your holiday in Bali. Regret to hear that we could not deliver the service as your expectation and we are far from excellent. It will be highly appreciated if you could inform us in which part that we need to improve. We are doing the maintenance of our quality standard and also at the same time improving the facilities and services to make sure the satisfaction of our guest. Should there is any further assistance or information needed we always welcome for any feedback to our direct email in the property. Sincerely, Kurniawan WAWAN Assistant Hotel Manager

8/10 - 좋아요

Rosilawaty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel yang nyaman dan bersih
Kebersihan kamar baik namun fasilitas kamar perlu ditingkatkan seperti penyediaan minum air panas
답변 제공: General Manager 님, 2016년 12월 24일
Dear Ms. Rosilawaty, Pertama tama kami ucapkan terima kasih telah memilih POP! Hotel Kuta Beach sebagai tempat menginap anda selama liburan anda di Bali. Sekali lagi terima kasih telah meluangkan waktu untuk memberikan ulasan bagi hotel kami. Ulasan dari anda akan kami sampaikan kepada team dan management sebagai moticasi bagi kami untuk selalu memberikan yang terbaik. Sebagai peningkatan fasilitas, kami menyediakan dispenser untuk air panas di setiap lantai. Kami harap POP! Hotel Kuta Beach akan selalu menjadi hotel pilihan anda di masa yang akan datang. Terima kasih, Kurniawan WAWAN Assistant Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Pop Hotel Bali Kuta
Top spot very clean and staff always helpful. Only problem was shower lack of hot water however very cheap place and great if on a budget.
답변 제공: General Manager 님, 2016년 12월 13일
Dear valued guest, Thank you for making POP! Hotel Kuta Beach as your choice of accommodation during your stay in Bali. And also thank you to take time for sharing your experience in regards your stay with us. Your positive review is highly appreciated and will share to the team to motivate us to always deliver best service to our guest. Concerning that you got any problem with the hot water in the room, I deeply apologize for the inconvenience caused by this matter. We addressed this matter to the department concern to make sure it will not happen again in the future. Rest assure we are improving the quality of our service and facilities then we could always give our best to our guest. Our guest satisfaction is our number one priority. We are looking forward to welcome you back again at POP! Hotel Kuta Beach for your next trip to Bali. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

2/10 - 너무 별로예요

Jamila

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible hotel but good location
I stayed there three days. No hot water in the evenings and the shower was terrible! Breakfast was similar to airplain food, you need to decide what you want a night before breakfast and in the morning you get your breakfast in the cup which has been waiting for you all morning... I paid for three days breakfast and only eaten once because the sandwich was bad... SO DO NOT take the breakfast! Wifi in the rooms did not work.. signal was weak.. Hotel has good location but thats the only good thing about Pop Hotel...
답변 제공: General Manager 님, 2016년 12월 10일
Dear valued guest, Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your stay in Bali. And also thank you for sharing your experience in regards your stay with us. We do apologize that our service was far from excellent during your stay, and it does not meet your expectation. Your concern regarding the room facilities including wi-fi and hot water already addressed to the department concern to avoid happening again in the future. And regarding the breakfast we will improve our breakfast selection and also the quality of the food as well. Rest assure we will improve all our facilities and services to our guest because our guest satisfaction are our number one priority. Should you need further assistance we are more than happy to receive any email from you. We do hope that we still have a chance to welcome you back again at POP! Hotel Kuta Beach for your next visit to Bali. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Pop Hotel Kuta
You get what you paid for however room and hotel clean and nice, ok if on a budget, Shower lack hot water and no little fridge in rooms so unable to store cold drinks if you want. Staff are very happy and friendly. Located between Kuta and Legian so ok to walk anywhere
답변 제공: General Manager 님, 2016년 12월 7일
Dear valued guest, Thank you for making POP! Hotel Kuta Beach as your accommodation for your holiday in Bali. We do appreciate your review in regards your experience during your stay with us. Concerning your review regarding the hot water problem, we do apologize about this matter and we address this problem to the department concern to avoid it happen again in the future. And also regarding fridge in the room we do not have the fridge in the room but to accommodate your need we do have the POP! mart in the lobby level that could be accessed 24/7. We do hope that POP! Hotel Kuta Beach Bali will still be your choice for your next stay in Bali. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 12월 5일
Dear valued guest, Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your stay in Bali. Thank you also to take time for share your rating in regards your experience during your stay. Your positive rating is highly appreciated and will be used as our motivation to be better in the future. We are looking forward to welcome you back again at POP! Hotel Kuta Beach for your next trip to Bali. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 12월 1일
Dear valued guest, Thank you for making POP! Hotel Kuta Beach as your accommodation during your stay in Bali. And also thank you very much for taking time to share rating given to us. Your rating given is highly appreciated and will be used as our motivation to always deliver best service for our guest. We are looking forward to welcome you back again at POP! Hotel Kuta Beach Bali. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

8/10 - 좋아요

Frida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bekvämt hotell med god service!
Pop var ett toppen ställe! Mycket trevlig personal och städat hotell. Fanns en härlig pool med egna handdukar och ett enkelt minimarket samt poolbar. Serverades en enkel frukost låda varje morgon där man själv fick välja vad man ville ha, i princip gratis. Läget låg nära en massa shopping, ett stort mall, restauranger och gatuförsäljning. Rummen va moderna med en massa bra kanaler. Nytt gratis vatten varje dag. Svårt att sova tre trots att man bokat ett rum för tre! Dessutom är duschen lite dryg då man blöter ner hela toalettutrymmet och heller inte har någonstans att hänga av sig i rummet nästan. Vi är oerhört nöjda här!!
답변 제공: General Manager 님, 2016년 11월 22일
Dear valued guest, Thank you for making POP! Hotel Kuta Beach as your choice of accommodation during your holiday in Bali. Thank you also to take time for sharing your experience in regards your stay with us. Your positive review is highly appreciated and we will share this with all team to motivate us so we could deliver best service to our guest. Rest assure we will always improving our service and also our room and hotel facilities. For us our guest satisfaction will always be our first priority. We do hope that POP! Hotel Kuta Beach will always be your choice to stay for your next holiday trip. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

6/10 - 괜찮아요

Pauline 님, Perth, west Aust.

좋아요: 청결 상태, 객실의 편안함
Good budget accomodation close to everything.
답변 제공: Wawan 님, 2016년 10월 24일
Dear valued guest, Thank you for choosing POP! Hotel Kuta Beach for your accommodation during your holiday in Bali. Once again thank you for your review and rating, it will be share to all the team to make sure we could provide better service in the future. We are looking forward to welcome you again at POP! Hotel Kuta Beach Bali. Kindly regards, Kurniawan WAWAN Assistant Hotel Manager

6/10 - 괜찮아요

Rima

좋아요: 직원 및 서비스, 객실의 편안함
cheap, good location but they shoukd clean it more
Cheap hotel,the location is good. close to the beach and restaurants but hidden in an alley. The hotel is ok but the should clean the common areas better and more often (toilets in common area and the swimming pool)
답변 제공: General Manager 님, 2016년 10월 8일
Dear valued guest, Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your stay in Bali. Thank you also to take time for sharing your experience in regards your stay. I do apologize for your inconvenienced caused by cleanliness matters. It has been addressed to the department concerned to make sure it will not happen again in the future. We are looking forward to welcoming you again at POP! Hotel Kuta Beach for your next visit. Kindly regards, Agus Setyo PURNOMO Hotel Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 11월 25일
Dear valued guest, Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your holiday in Bali. Your rating given to us is highly appreciated and we would like to ensure that we are always improving our service and facilities to make sure we deliver best service to our guest. Once again thank you and we are looking forward to welcome you back again at POP! Hotel Kuta Beach. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
답변 제공: General Manager 님, 2016년 10월 6일
Dear valued customer, Thank you for choosing POP! Hotel Kuta Beach as your accomodation during your stay in Bali. Your review and feedback for us is highly appreciated. We are looking forward to welcome you back again at POP! Hotel Kuta Beach Bali. Kindly regards, Agus Setyo PURNOMO Hotel Manager

6/10 - 괜찮아요

Santtu 님, Finland

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel staff were excellent and everyday-life was easy at the hotel - we had a safety locker, free bottled water, clean towels and sheets nearly everyday in addition to a small breakfast (limited to two persons even though our room was rented to three persons). Location of the hotel is really good for exploring Kuta and all the places are in walking distance. The only big problem with our room was the air quality. Windows can not be opened and the air gets really bad and moist. It took 4 days to dry a wet t-shirt! When leaving the hotel, no wonder that we also found fungus growing up on our luggage, which were left next to wall of our room for the holiday week.
답변 제공: Wawan 님, 2016년 11월 25일
Dear Mr / Ms. Santtu, Thank you for making POP! Hotel Kuta Beach as your choice of accommodation for your holiday in Bali. Thank you also to take time for sharing your experience regarding your stay. I do apologize for the inconvenience caused by room condition. Concerning your review regarding the room, the window could not be opened due to safety reason because there is no balcony outside the room. Rest assure we are improving our facilities and our service. For us, our guest satisfaction and safety are our first priority. We do hope we could welcome you back again at POP! Hotel Kuta Beach for your next holiday to Bali. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Toilet
toilet removeable type is a very bad idea. water leaking from toilet. No carpet inside the room creates lots of sand at the floor.
답변 제공: Agus setyo PURNOMO 님, 2016년 8월 16일
Dear valued customer Thank you so much for choosing POP Hotel Kuta Beach as your accommodation during your stay in Bali, pity to hear that you did not meet your expectation regarding our Toilet concept and it were also not work well. I will take immediately action regarding this issue to make sure to not happen again in the future for leaking in the toilet. Please accept my deepest apology for inconvenience that caused. Best regards Agus setyo PURNOMO Hotel Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Leider nicht sauber.....
Es wird nicht richtig , geputzt, keine Reinigung mittel eingesetzt! Schimmelpilz in Dusche und Waschbecken. Bettwäsche wird nur gewechselt wenn man zufällig im Zimmer ist ansonsten bleibt die eine Woche die gleiche.
답변 제공: Wawan 님, 2016년 11월 25일
Dear valued guest, Thank you for making POP! Hotel Kuta Beach as your choice to accommodate your holiday to Bali. Thank you also to take time for sharing your experience in regards your stay with us. We do apologize for the inconvenience caused by our room cleanliness. We are improving our service in regards this matter by take more concern about room cleanliness. Rest assure that we are always improving all of the service and also our facilities. We do hope we still have chance to welcome you back again at POP! Hotel Kuta Beach Bali for your next holiday. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 11월 25일
Dear valued guest, Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your holiday to Bali. We do appreciate the rating given to us. It will be motivate us to do better in the future. Rest assure we will always improve our service and facilities to make sure we could deliver best service to our guest. We are looking forward to welcome you back again at POP! Hotel Kuta Beach Bali for your next holiday trip. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

2/10 - 너무 별로예요

LO 님, Malaysia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor
Poor.
답변 제공: General Manager 님, 2016년 12월 16일
Dear valued guest, Thank you for making POP! Hotel Kuta Beach as your choice to accommodate you during your stay in Bali. We do appreciate that you are willing to share your experience in regards your stay with us. Regret to hear that we are far from excellent for your stay with us. If you don't mind it will be very helpfull should you could tell us which part of the hotel is poor and need improvement. We will more then happy to have your direct email to us should you would like to give us any feedback regarding your stay. Rest assure we will always improving our facilities and service to ensure our guest satisfaction. We are looking forward to welcome you back again at POP! Hotel Kuta Beach for your nest Bali Trip. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth your time.
Too busy, filthy pool area and lobby. Horrible free breakfast buffet. Rude staff who refused to help us call a taxi. Weird smell in the room.

2/10 - 너무 별로예요

Ali 님, singapore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Night mare experience at POP HOTEL kuta.
It's a nightmare.. Waited 2 hrs before the transport arrives to take us to the hotel. Called the call center few times to confirmed and they still take ages to arrives. They even mixed how its another hotel Pop Harris. No apologies and upon check in the reception only one person and theres many local checking in waited another 30 mins. Very bad service n location and just everything.

8/10 - 좋아요

Mohamad Najib 님, Malaysia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome for budget stay
Value for money! We had awesome stay here with lots of services inclusive airport shuttle, free motorbike for 24h, breakfast and the location is in walking distance to Kuta Beach.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simple and good
Very functional. Everything was good except for the breakfast (not impressive - we skipped it)

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Do not waste your money or time here
Booked a room for three and there are only Two beds, it equates that the third member had to sleep on a sofa/ledge in the room, staff reluctant to give sheets for this ledge as well. Pool was nice but no sun, as well as this the pool had too many chemicals and was hard to open eyes. You will not sleep if on second floor as screaming children at 6.30am is the norm. On a positive the staff were lovely especially at a busy breakfast that can only remind you of a zoo.

6/10 - 괜찮아요

Amanda

별로예요: 직원 및 서비스

6/10 - 괜찮아요

Amanda

별로예요: 직원 및 서비스, 객실의 편안함
Enkelt med vänlig personal
Ett enkelt rum med allt man behöver för en övernattning, ingen lyx men ändå bekvämt. Vänlig personal och ett plus för poolen. Inte den bästa frukosten.

6/10 - 괜찮아요

Zac 님, Maroochydore

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Great for those on a budget
A great hotel for those on a budget. But the shower/ bathroom was very small and often while showering would soak the clothes you planned to change into. The cubicle housing both the toilet and shower was rather small and a little dirty. The location was good however in a kind of questionable location.

6/10 - 괜찮아요

jesper 님, 5610 assens

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
clean rooms but very sterile, not possible to open Windows in rooms . Not far from Beach.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

ANDREY 님, Россия, Пермь.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Что бы переспать самое то.
За эти деньги , не плохо. Пляж рядом , поесть рядом . Номера конечно очень, очень маленькие. Завтрак для европейского человека вообще не завтрак. Мы были там четыре ночи, больше бы не смогли. Ну а вообщем нормально.