We stayed at The Griya for our honeymoon and had an incredible experience. We were welcomed with a drinks, a bathtub full of petals, and a heart shaped cake to celebrate our honeymoon. The view from our suite was absolutely breathtaking. The breakfast was plated and served versus a buffet and it was delicious. We ate at the hotel restaurant 2 nights during our stay and really enjoyed the food there. We would especially recommend the Mount Agung dome pizza!
We booked a room with a private pool and didn’t regret it at all!! The room was jaw-dropping. We felt like royalty.
The service upon check in and check out was incredible, but could be slightly improved during our stay. The staff originally said they could help us book a boat transfer to Gili. When we asked the next day, they gave us a pamphlet and told us to call the number on the brochure. However, there was no cell service from our room which was at the top of a hill (there was WiFi tho!). We tried calling from the hotel phone but the phones are only able to call within the hotel. So we had to call the office again and ask them specifically to book it for us, which felt like they were a little annoyed with.